ATHORIZED COMPUTER WILL NOT RECOGNIZE NEW IPOD TOUCH
I TRANSFERRED PURCHASES FROM OLD IPOD TOUCH TO COMPUTER SUCESSFULLY. PLUG IN NEW IPOD TOUCH TO SAME COMPUTER TO SYNC TO IPOD BUT COMPUTER WILL NOT RECOGNIZE THE IPOD. WAHTS UP?
before i transferred purchases from old ipod touch, i plugged in the new ipod touch by accident and the box that says new hardware found came up. so i unplugged it, plugged in the the old ipod touch transferred puchases, backed up to computer, that part went fine. plugged in new ipod touch and nothing happens. it's like it doesnt read it anymore
Similar Messages
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My computer (PC) will not recognize my ipod touch anymore. When I plug it in, it says the USB device attached to this computer has malfunctioned and windows does not recognize it. I have tried attaching the same cord and ipod to a different computer and it is recognized by our mac. I have tried restarting the ipod, downloading all updates on my pc, restarting the pc, etc. Nothing has worked. Please advise.
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
Itunes/ computer will not recognize new ipod nano
i just bought a new ipod nano 3rd generation and my computer and itunes will not recognize it. i have downloaded the newest version of itunes and my computer meets all of the requirements, and it still is not working. the ipod guide that came with it said that setup assistant should come up, yet it has not.
Message was edited by: ncheels91There's a long article about that problem:
http://docs.info.apple.com/article.html?artnum=93716
You have to go step by step, starting with: does Windows recognize the iPod? -
My computer will not recognize my ipod touch 4g and will not charge it.
A short while ago, my computer simply stopped recognizing my iPod touch 32gb 4g. When I plug it in to any USB port, nothing happens. Same if I try to plug my iPod into an adapter. I have tried everything both apple and the previous discussions have covered. I've uninstalled everything pertaining to apple or iTunes and reinstalled it. I've tried going into revoery mode, I've even tried running an independant driver without iTunes. The funny thing is, if I go into settings-general-reset-erase content and settings, the iPod will charge, but it won't reset. I figured that out by accident trying to wipe my iPod to reset it. Any ideas? Please help, I'd rather not have to spend another $300 for another iPod. Another note, my iTunes will find the iPod over WiFi. I don't know if that helps any.
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
I recently bought a new laptop because my old one crashed. The only backup I had for my music was on my ipod. My new computer will not recognize the ipods music and I can't transfer anything. It keeps asking me to sync the ipod to this computer, but I'm scared to lose all my music. I want to transfer some of the music onto my iphone but I can't. I'm very frustrated and wish I knew more about computers at the moment!?!? What do I do???
You will need the help of some sort of 3rd party software to help you copy the content from your Shuffle back to your PC. Once you have done that, you can reimport this music into iTunes and configure it to sync to your new Shuffle.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
My itunes will not recognize my ipod touch
I'm using a Mac desktop and it/my itunes will not recognize my ipod touch. I have resent my ipod and have also done all the suggested things on the apple website and still it is not being recognized, I do not know what else I can do. My macbook will recognize my ipod touch but I don't want to sync it to that itunes since it is already out of date, I want to sync it to my desktop mac where I already have the latest version of itunes, and all the music I want to sync onto my ipod touch. What can I do?
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
The screen with the plug pointed to itunes is frozen and my computer will not recognize the ipod
The screen on my ipod touch has a pic with the plug pointed to the itunes logo and it is frozen. The computer will not recognize the ipod anymore. I had updated the itunes to the latest version and the it was in the process of updating software in the ipod. It said that the download could not be completed. This is a new ipod touch.
See here for...
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
For the download to complete error...
Try temporarily disabling your firewall and antivirus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/ -
My itunes on my windows 8 will not recognize my ipod touch
I have a new computer that runs windows 8. My itunes is installed but will not recognize my ipod touch. Any suggestions?
You want this link
iOS: Device not recognized in iTunes for Windows
I would start with:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Also
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar -
ITunes will not recognize my Ipod touch.
iTunes will not recognize my Ipod touch. It attempts to perform a recovery, but must restore first. but the restore fails, gives my 1604 code. I have switched cords, USB ports all with no success. I have a second touch (an older generation), a 160 GB Ipod & a shuffle that all work fine. Not sure where to go. One place said that I should reinstall iTunes, but wasn't sure if I would lost my library and apps. Pleas advise. Thanks.
Try to reinstall iTunes as explained in this article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Backup your iTunes before, just in case. Apps and other bought media from iTunes can be downloaded again for free:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My computer will not recognize my Ipod
I am having troublr with my Ipod it will not hold a charge and my computer will not recognize it how can I fix it
Are you using the same cable that was bundled with the iPod?
it will not hold a charge
How old is the iPod? All iPod batteries will dimish overtime and lose their ability to hold a charge at full capacity?
Does the iPod not charge when you have it connected to your PC?
B-rock -
HT1386 itunes will not recognize my ipod touch
itunes will not recognize my ipod touch
Here:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X -
Mested usb port-oky windows 7 laptop with current itunes working will not reognize my ipod as a new device/hardware. I have tested usb port-ok; rebooted with and without ipod plugged - no luck. Ideas?
Not uncommon. Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
ITunes/Computer will not recognize my iPod??
I recently attempted to update my iPod Touch 3G to the newest update, and afterwards, my iPod only shows the screen that wants me to connect my iPod to iTunes
b
ut when I connect it to my computer, iTunes will not recognize it, and my computer says that it has found new hardware and "Windows needs to install driver software for your Apple Mobile Device (Recovery Mode)". However, my computer is not able to find such software as it has never existed in the first place and my iPod usually just shows up perfectly.
Even after i restarted/tried to restore my iPod Touch, this problem still exists. can anyone help me on how to get my iPod working again?? HELP IS APPRECIATED
(my computer is a PC, Windows Vista)Try here . First try uninstalling iTunes and reinstalling it.
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
My iTunes will not recognize my iPod Touch or iPhone 4, Windows 8 does though.
Anyone out there having the same issue? iTunes will not recognize it no matter what I do. I have followed all the advice about resetting it and redownloading iTunes, restarting the apple mobile device from the command center. I don't know what else to do but something has to be done. Also, it will not recognixe my phine either but it says that it needs drivers for that. Any help would be greatly appreciated.
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
I have a new iPod Touch 5th gen. My computer works on Windows 7. Latest ITunes gives me this message: "this ipod can't be used because the required software is not installed. Run the iTunes installer to remove iTunes then install the 64 bit version of iTunes." I have already removed and reinstalled a couple of times--making sure to remove all the related applications as well--Bonjour, Apple Software update, Apple Application Support. Help!
(apologies for barging in, lllass.)
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now?
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