ATI Mobility Radeon HD 5870 Not Detected in CC or CS6

So, I have a dilemma, and I'm hoping Adobe staff might be able to help. I'm including all the nitty gritty details, so bear with me.
I'm running an Asus G74JH laptop. Asus has decided not to update the driver for my specific card anymore, leaving me off at version 8.683.
I have uninstalled this driver and updated to the most current stable and beta driver on the website (I tried both on separate occasions), and finally, CC was able to detect my GPU.
However, the most stable version of my GPU driver causes my laptop to crash in games that I play, such as Counter-Strike: GO, League of Legends, and pretty much every other game I try to run. It sits fine for a while, and suddenly, I get a grey / bezeled screen. If I hit my power button and force my PC into sleep mode, wake it up, the game will continue until the next time it decides to randomly crash. If I do not force it into sleep mode, it freezes and requires a hard reboot.
My question is--
Is Adobe able to detect the 8.683 version of my driver rather than have me update to my current driver that causes my games to crash?
I'm conflicted by work and play.
I've also contacted Asus and AMD/ATI. I'm now trying Adobe. I'm hoping someone-- anyone.. can help me with this. I want to get on that CC monthly!
Thank you for your time and effort!

The W500 is on the list of ThinkPad models that are not fully supported in Windows 8. My personal experience is that Windows 8 runs rather well on a W500, despite the lack of switchable graphics. Also, forget about using the Display Port output to drive an external monitor. That just will not work without those unavailable drivers. However, the W500 runs Windows 8 rather well, and video is pretty quick without the ATI support. Both a standard hard drive and solid state drive exhibit rather good performance with Windows 8 on the W500.
I'm not too upset about the lack of Windows 8 support for the W500; that new operating system isn't all that much better than Windows 7 anyway.

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    X.Org X Server 1.12.4
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    [ 22.316] (II) Loading extension XFree86-DGA
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    [ 22.316] ABI class: X.Org Server Extension, version 6.0
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    [ 22.316] compiled for 1.12.4, module version = 1.0.0
    [ 22.316] ABI class: X.Org Server Extension, version 6.0
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    [ 22.317] compiled for 1.12.4, module version = 1.2.0
    [ 22.317] ABI class: X.Org Server Extension, version 6.0
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    [ 22.333] compiled for 1.4.99.906, module version = 8.97.2
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    [ 22.333] (++) using VT number 1
    [ 22.334] (WW) Falling back to old probe method for fglrx
    [ 22.337] (II) Loading PCS database from /etc/ati/amdpcsdb
    [ 22.337] (EE) No supported AMD display adapters were found
    [ 22.337] (EE) No devices detected.
    [ 22.337]
    Fatal server error:
    [ 22.337] no screens found
    [ 22.337]
    Please consult the The X.Org Foundation support
    at
    for help.
    [ 22.337] Please also check the log file at "/var/log/Xorg.0.log" for additional information.
    [ 22.337]
    Solved. The  ATI Mobility Radeon HD 2300 was based on an earlier design & was not really one of the HD 2*** cards, even tho it was released as one (HD 2*** cards are R600 series while the HD 2300 is based on the R500 generation). So the offical drivers for it were relegated to legacy in 2009 with AMD's Catalyst 9.3 release & are no longer supported. Pretty crappy considering the HD 2300 was only on the market from 2007.
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    Last edited by Nixie (2012-12-24 17:21:29)

    Thanks for the response. It is not an obvious hardware issue. I would contact HP phone support to get the hardware addressed. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide
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    Thank you all of your thanks. 
    I can confirm that this solution works with Windows 10 Technology/Insider preview too. And surely works with forthcoming Windows RTM too. 
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    So in brief:
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    1) With Internet Explorer (this doesn't work with other browsers) go to
    Microsoft Update -catalog:   http://catalog.update.microsoft.com/
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    4) Select proper driver version of them, according your Windows 32 or 64 bit, so click Add
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    Extra: For that Windows 8.x/10 boot works fine too, do this too: 
    Seems that Windows 8.x (and Windows 10 too), with their hybrid-shutdown -functionality, require some support of the display adapter, that ATI Radeon Mobility x1000 -series don't have. 
    So the solution is to disable that Windows 8.x (or Windows 10) hybrid boot -functionality (that is quicker boot) and to use "normal boot". 
    You can fix that this way:
    - at end of Taskbar click battery/power icon and select Power settings
    - navigate to power and sleep settings
    - either at bottom of those settings, or in Win10 more power settings, select power buttons functionality/settings (so what power button, sleep button or closing laptop screen does)
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  • No hardware video decoding on ATI Mobility Radeon HD 3470

    Hi all,
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    Thanks
    Eduard
    System Information:
    Windows 7 Prof. x86
    Firefox 10.0.2
    Flash Player 11.1.102.63
    DxDiag report: http://pastebin.com/FKxtBA2i

    If you read in graphics hardware support in some previous releases of Flash Player, flash video decoding support a.k.a. h.264 hardware video decoding is supported fully by ATi(or AMD) Radeon HD 4xxx and higher. The Radeon HD 3xxx and lower can't support h.264 video decoding for flash video decoding fully enough.

  • Will the ATI Mobility Radeon HD 3400 Series Graphics card be capable of outputting at 2560x1440?

    I currently have a dell studio 15 laptop with an ATI Mobility Radeon HD 3400 graphics card, i'm planning to upgrade to an iMac with the same 27 inch display as the one in this forum but i was hoping to continue to use this computer and use the iMacs great display as an external monitor whenever i want to use windows, i was wondering if my graphics card supports such a high resolution or not?
    Thanks

    Since I'm running Windows 7 Enterprise, I cannot use Windows Update as it is controlled by WSUS. Anyway, after hours of discussing with the IT experts at my workplace, none of them could solve the problem. They even said I can never run my video card again as it is not compatible with Windows 7.
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  • ATI Mobility Radeon 5430-stuttering gameplay

    Hello there!
    My problem is the following: I'm the owner of an MSI x620 notebook, specifications are the following:
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    Chipset:    Intel® GS45 + ICH9M-SFF
    Memory:    DDR3 800/1066, 4GB
    Graphics:    ATI® Mobility Radeon HD 5430, 1GB
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    Thank you in advance,
    Eva

    Thank you for your answer, and I'm sorry if I've offended anyone.
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  • ATI Mobility Radeon HD3470 help

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  • ATI Mobility Radeon HD 6370 switchable graphics driver

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    @stormsfury 
    I understand that you are looking for help with disabling the more powerful GPU on your notebook.
    I did some searching and found a few posts on this matter, by a few of the HP forum experts. Check through these pages:
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    Malygris1
    I work on behalf of HP
    Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
    Click Kudos Thumbs Up on the right to say “Thanks” for helping!

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