ATM PVC connectivity loss

To whom it may concern:
Our main problem is a connectivity issue, that follows them following pattern:
We have a DSLAM connected via an ATM cloud to our BRAS named iadsl-tlx-staana-2, the assigned IP address to the DSLAM is 201.122.81.209; this one has to be reached via the following PVC:
iadsl-tlx-staana-2#sh run int ATM 6/0/1.1                   
Building configuration...
Current configuration : 483 bytes
interface ATM6/0/1.1 multipoint
description GESTION DSLAM
mtu 9180
ip address 201.122.81.222 255.255.255.240
ip access-group dslams out
ip verify unicast reverse-path
no ip mroute-cache
atm pppatm passive
pvc 2/32
  protocol ip 201.122.81.209 broadcast
  ubr 128
  encapsulation aal5snap
Our customers had been complaining about connectivity issues, while troubleshoot it we noticed that we did not have connectivity at all:
iadsl-tlx-staana-2#ping 201.122.81.209           
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 201.122.81.209, timeout is 2 seconds:
Success rate is 0 percent (0/5)
iadsl-tlx-staana-2#
So in order to obtaing more information we enabled the following debug the which showed the output docummented as follows:
iadsl-tlx-staana-2#debug atm packet interface atm6/0/1.1
ATM packets debugging is on
Displaying packets on interface ATM6/0/1.1
iadsl-tlx-staana-2#show debug
Generic ATM:
  ATM packets debugging is on
Oct 10 13:32:00: ATM6/0/1.1(O):
VCD:0x1 VPI:0x2 VCI:0x20 DM:0x100 SAP:AAAA CTL:03 OUI:000000 TYPE:0800 Length:0x70
Oct 10 13:32:00: 4500 0064 109B 0000 FF01 7459 C97A 51DE C97A 51D1 0800 7504 0049 0002 0000
Oct 10 13:32:00: 0001 7FCD 892C ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD
Oct 10 13:32:00: ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD
Oct 10 13:32:00: ABCD ABCD ABCD ABCD ABCD
Oct 10 13:32:00:
Oct 10 13:32:01: ATM Auto sensing: Not changing encap in threshold time. Dropping frame.
Oct 10 13:32:02: ATM6/0/1.1(O):
VCD:0x1 VPI:0x2 VCI:0x20 DM:0x100 SAP:AAAA CTL:03 OUI:000000 TYPE:0800 Length:0x70
Oct 10 13:32:02: 4500 0064 109C 0000 FF01 7458 C97A 51DE C97A 51D1 0800 6D23 0049 0003 0000
Oct 10 13:32:02: 0001 7FCD 910C ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD
Oct 10 13:32:02: ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD
Oct 10 13:32:02: ABCD ABCD ABCD ABCD ABCD
Oct 10 13:32:02:
Oct 10 13:32:03: ATM Auto sensing: Not changing encap in threshold time. Dropping frame.
Oct 10 13:32:04: ATM6/0/1.1(O):
VCD:0x1 VPI:0x2 VCI:0x20 DM:0x100 SAP:AAAA CTL:03 OUI:000000 TYPE:0800 Length:0x70
Oct 10 13:32:04: 4500 0064 109D 0000 FF01 7457 C97A 51DE C97A 51D1 0800 6552 0049 0004 0000
Oct 10 13:32:04: 0001 7FCD 98DC ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD
Oct 10 13:32:04: ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD ABCD
Oct 10 13:32:04: ABCD ABCD ABCD ABCD ABCD
Oct 10 13:32:04:
Oct 10 13:32:04: ATM Auto sensing: Not changing encap in threshold time. Dropping frame.
Oct 10 13:32:04: ATM Auto sensing: Not changing encap in threshold time. Dropping frame.
Oct 10 13:32:05: ATM Auto sensing: Not changing encap in threshold time. Dropping frame.
Oct 10 13:32:05: ATM Auto sensing: Not changing encap in threshold time. Dropping frame.
Oct 10 13:32:05: ATM Auto sensing: Not changing encap in threshold time. Dropping frame.
Oct 10 13:32:05: ATM Auto sensing: Not changing encap in threshold time. Dropping frame.
Oct 10 13:32:05: ATM Auto sensing: Not changing encap in threshold time. Dropping frame.
Oct 10 13:32:05: ATM Auto sensing: Not changing encap in threshold time. Dropping frame.
Oct 10 13:32:06: ATM Auto sensing: Not changing encap in threshold time. Dropping frame.
Oct 10 13:32:06: ATM Auto sensing: Not changing encap in threshold time. Dropping frame.
Oct 10 13:32:07: ATM Auto sensing: Not changing encap in threshold time. Dropping frame.
Oct 10 13:32:07: ATM Auto sensing: Not changing encap in threshold time. Dropping frame.
Verifying the PVC counters:
ATM6/0/1.1: VCD: 1, VPI: 2, VCI: 32
UBR, PeakRate: 128 (302 cps)
    CDVT: 714.0 Usecs, High Watermark: 56, Low Watermark: 48
AAL5-LLC/SNAP, etype:0x0, Flags: 0x1040, VCmode: 0x0, Encapsize: 12
OAM frequency: 0 second(s), OAM retry frequency: 1 second(s)
OAM up retry count: 3, OAM down retry count: 5
OAM Loopback status: OAM Disabled
OAM VC Status: Not Managed
OAM Loop detection: Disabled
ILMI VC status: Not Managed
InARP frequency: 15 minutes(s)
High Watermark: 56, Low Watermark: 48
InPkts: 0, OutPkts: 0, InBytes: 0, OutBytes: 0
InPRoc: 0, OutPRoc: 423, Broadcasts: 0
InFast: 0, OutFast: 0
InPktDrops: 0, OutPktDrops: 0
Out CLP=1 Pkts: 0
OAM cells received: 0
F5 InEndloop: 0, F5 InSegloop: 0, F5 InAIS: 0, F5 InRDI: 0
OAM cells sent: 5
F5 OutEndloop: 5, F5 OutSegloop: 0, F5 OutAIS: 0, F5 OutRDI: 0
OAM cell drops: 0
Status: UP
We realized thar there were not packets comming nor incoming through the pvc mentioned.
Afterwards,  PVC 2/32 was reconfigured as follows:
iadsl-tlx-staana-2#conf t
Enter configuration commands, one per line.  End with CNTL/Z.
iadsl-tlx-staana-2(config)#int  ATM6/0/1.1 multipoint
iadsl-tlx-staana-2(config-subif)#no pvc 2/32
iadsl-tlx-staana-2(config-subif)#pvc 2/32
iadsl-tlx-staana-2(config-if-atm-vc)#  protocol ip 201.122.81.209 broadcast
iadsl-tlx-staana-2(config-if-atm-vc)#  ubr 128
iadsl-tlx-staana-2(config-if-atm-vc)#  encapsulation aal5snap
In consequence connectivity has been restored:
iadsl-tlx-staana-2#ping 201.122.81.209
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 201.122.81.209, timeout is 2 seconds:
Success rate is 100 percent (5/5), round-trip min/avg/max = 36/52/60 ms
To provide you more information about our BRAS let me send you the following details:
model:
Cisco C10008 (PRE4-RP)
software version:
12.2(33)SB10
LC:
4oc3atm-1
Can anyone help me to determine the root cause of this behavior?
Thanks and regards!
elporsche & Juli

I assume these are all on the same SSID and same subnet, i.e. there are no layer 3 roaming issues since you did not mention if you use LWAPP APs. In any case I used to roam all the time with telnet sessions to Cisco switches. If it is dropping the session, it is more likely because of the host system. You could test that by testing to a Cisco device.
A couple of suggestions:
1. Use WPA2 instead of WPA. WPA2 handles roaming better.
2. If you are using XP wireless make sure you have the Microsoft WPA2 update installed. Not necessary if you use another wireless supplicant.
3. Test roaming with a laptop from room to room. If you are loosing more than two pings or so, your roaming sensitivity is not working optimally. Use continuous pings.
4. You could go to fast roaming using CCKM; however, I would make sure the standard roaming method is working correctly before going to the effort of changing everything. Besides, you will need to have a wireless client capable of CCKM. If not, you are out of luck. I had that problem with some of my Windows CE devices. They were too dumb to use CCKM.
5. I did have some Windows CE devices which did not roam properly until I had the roaming sensivity set. I was loosing about 7 pings. This is not normal unless you have a problem.
6. Last resort - but expensive. We had an intermediate server that would hold sessions to SAP due to the potential of the same problem you have. The company that provided it to us was Psion Teklogix. It prevented session loss because a server held the session, not the mobile client. A company like this one should be able to modify the application to your needs if you have money to spend.
Testing is the key I think, but WPA2 would have to help due to the caching of authentications. If you go back to a room you were just in, it should roam faster.
Randy

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  • Folders being closed upon connection loss?

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    Hello,I'm currently having an issue with a user that is often on the road and obviously it's often that connection is being lost. That person often opens a lot of folders that we have on our local file server, and as soon as his connection is lost it brings him to the "Network" folder. Any idea what could be the issue? Also CPU would rise up to a %100 in total (File explorer .exe consuming approx. 40-60% because explorer.exe has a looping ntdll.dll library being looped in its process).He uses a Dell XPS 13 ultrabook with a four core i7 processor.Before connection loss:After connection loss:
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  • Five months of ongoing timeouts and connection loss

    SE PA area. Problem started back in January with bursts of high ping times and timeouts on an old white Westell model with a WRT54g bridged to handle the routing. After several support calls a new Westell 6100 was sent but failed to resolve the intermittent problem. It seems to be aggravated by wet weather but also happens during dry periods just not as frequently. Around March tech support sent another Westell 6100 claiming the first one went bad. Problems continued intermittently as they've always been.
    After a couple more calls to tech support they claimed the second Westell 6100 might be causing the problem and sent an Actiontec GT704WGB. Before getting the Actiontec installed our phone quit working (clicking noise and cross talk) but DSL continued to function with the same high pings and time outs randomly. This was last week and we were finally able to get a phone tech last Thursday (still had the Westell 6100 hooked up) to come to the house. Several hours prior to his arrival our phone started working and talking to the tech he said there was a line problem found and fixed.
    While the tech was here, he put a splitter in line and ran a home run for the DSL to help us eliminate any possible filter issues and see if it would help with the intermittent DSL problems. I have also replaced the line from the NID inside with a new cat5e run. Yesterday (Friday) we had a bad rain storm lasting several hours (over 1.5in of rain) and the DSL has been garbage since.
    I broke down today and pulled the Westell 6100 and my Linksys WRT54g out of the DSL line and finally installed the Actiontec GT704WGB and it's as bad or worse than ever. I've collected as much info as I can to try to shed some light on this if someone know how to interpret what the results are and can help, that would be awesome. I'm at my wits end with Indias tech support route and after 5 months I don't know what else to do.
    Reverse traceroute during problem:
    I x'd out my IP on the last hops.
    06/2/2012 10pm
    news-europe.giganews.com
    1 vl201.gw2.ams.giganews.com (216.196.110.2) 0 ms 0 ms 0 ms
    2 208.174.49.145 (208.174.49.145) 0 ms 0 ms 0 ms
    3 cr2-tengig-0-5-1-0.frankfurtft3.savvis.net (204.70.207.209) 7 ms 9 ms 7 ms
    4 cr2-ten-0-8-0-0.NewYork.savvis.net (204.70.195.22) 88 ms 88 ms 88 ms
    5 er2-tengig-8-8.newyork.savvis.net (204.70.224.249) 87 ms 87 ms 87 ms
    6 0.xe-9-2-0.BR2.NYC4.ALTER.NET (204.255.168.89) 94 ms 94 ms 94 ms
    7 0.ae2.NY5030-BB-RTR2.verizon-gni.NET (152.63.18.74) 110 ms 96 ms 88 ms
    8 ge-7-1-0-0.PHIL-CORE-RTR2.verizon-gni.net (130.81.20.139) 88 ms 88 ms 88 ms
    9 A4-0-0-1723.PHIL-DSL-RTR7.verizon-gni.net (130.81.11.234) 88 ms 88 ms 88 ms
    10 pool-xx-xx-xxx-xxx.phil.east.verizon.net (xx.xx.xx.xxx) 1736 ms 1714 ms 1593 ms
    06/2/2012 10:03pm
    news.giganews.com
    1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 2 ms 0 ms 0 ms
    2 g3-0.bb1.dca.giganews.com (216.196.96.62) 25 ms 54 ms 0 ms
    3 xe-8-0-7.ar2.iad1.us.nlayer.net (69.31.10.97) 4 ms 1 ms 1 ms
    4 TenGigE0-1-0-0.GW7.IAD8.ALTER.NET (152.179.50.73) 5 ms TenGigE0-2-4-0.GW7.IAD8.ALTER.NET (152.179.50.93) 0 ms TenGigE0-1-0-0.GW7.IAD8.ALTER.NET (152.179.50.73) 0 ms
    5 0.xe-0-1-0.XL4.IAD8.ALTER.NET (152.63.37.93) 0 ms 0 ms 0 ms
    6 0.ge-11-0-0.RES-BB-RTR2.verizon-gni.net (152.63.30.10) 0 ms 0.so-9-3-0.RES-BB-RTR2.verizon-gni.net (152.63.37.122) 0 ms 0.xe-15-1-0.RES-BB-RTR2.verizon-gni.NET (152.63.3.54) 0 ms
    7 ge-7-1-0-0.PHIL-CORE-RTR2.verizon-gni.net (130.81.20.139) 7 ms 6 ms 6 ms
    8 A4-0-0-1723.PHIL-DSL-RTR7.verizon-gni.net (130.81.11.234) 11 ms 9 ms 8 ms
    9 pool-70-16-xxx-xxx.phil.east.verizon.net (70.16.xxx.xxx) 1206 ms 1339 ms 1661 ms
    news-europe.giganews.com
    1 vl201.gw2.ams.giganews.com (216.196.110.2) 0 ms 0 ms 0 ms
    2 208.174.49.145 (208.174.49.145) 31 ms 0 ms 0 ms
    3 cr2-tengig-0-5-1-0.frankfurtft3.savvis.net (204.70.207.209) 7 ms 7 ms 6 ms
    4 cr2-ten-0-8-0-0.NewYork.savvis.net (204.70.195.22) 88 ms 88 ms 88 ms
    5 er2-tengig-8-8.newyork.savvis.net (204.70.224.249) 87 ms 87 ms 87 ms
    6 0.xe-9-2-0.BR2.NYC4.ALTER.NET (204.255.168.89) 94 ms 94 ms 94 ms
    7 0.ae2.NY5030-BB-RTR2.verizon-gni.NET (152.63.18.74) 105 ms 88 ms 88 ms
    8 ge-7-1-0-0.PHIL-CORE-RTR2.verizon-gni.net (130.81.20.139) 88 ms 90 ms 88 ms
    9 A4-0-0-1723.PHIL-DSL-RTR7.verizon-gni.net (130.81.11.234) 88 ms 88 ms 88 ms
    10 * * *
    11 * * pool-70-16-xxx-xxx.phil.east.verizon.net (70.16.xxx.xxx) 1802 ms
    Snippets of ping times to yahoo:
    Reply from 98.139.183.24: bytes=32 time=55ms TTL=50
    Reply from 98.139.183.24: bytes=32 time=55ms TTL=49
    Reply from 98.139.183.24: bytes=32 time=72ms TTL=50
    Reply from 98.139.183.24: bytes=32 time=76ms TTL=50
    Reply from 98.139.183.24: bytes=32 time=66ms TTL=50
    Reply from 98.139.183.24: bytes=32 time=52ms TTL=49
    Reply from 98.139.183.24: bytes=32 time=94ms TTL=49
    Reply from 98.139.183.24: bytes=32 time=137ms TTL=49
    Reply from 98.139.183.24: bytes=32 time=40ms TTL=49
    Reply from 98.139.183.24: bytes=32 time=420ms TTL=49
    Reply from 98.139.183.24: bytes=32 time=973ms TTL=49
    Reply from 98.139.183.24: bytes=32 time=1410ms TTL=49
    Reply from 98.139.183.24: bytes=32 time=1995ms TTL=50
    Reply from 98.139.183.24: bytes=32 time=3076ms TTL=49
    Reply from 98.139.183.24: bytes=32 time=2058ms TTL=50
    Reply from 98.139.183.24: bytes=32 time=114ms TTL=49
    Reply from 98.139.183.24: bytes=32 time=54ms TTL=50
    Reply from 98.139.183.24: bytes=32 time=55ms TTL=50
    Reply from 98.139.183.24: bytes=32 time=43ms TTL=49
    Reply from 98.139.183.24: bytes=32 time=68ms TTL=50
    Reply from 98.139.183.24: bytes=32 time=141ms TTL=50
    Reply from 98.139.183.24: bytes=32 time=69ms TTL=49
    Reply from 98.139.183.24: bytes=32 time=52ms TTL=50
    Reply from 98.139.183.24: bytes=32 time=56ms TTL=50
    Reply from 98.139.183.24: bytes=32 time=309ms TTL=50
    TRANSCEIVER STATS:
    Inside house (10pm 06/2/2012) around the time of the above traceroutes and ping snips.
    DSL Status
    VPI: 0    
    VCI: 35    
    DSL Mode Setting: Auto    
    DSL Negotiated Mode: G.DMT    
    Connection Status: ShowTime    
    Speed (down/up): 1792/448    
    ATM QoS class:     UBR
    Output Power (Downstream/Upstream): 11.9/17.3 dBm    
    Attainable Rate (Downstream/Upstream): 8352/1064 Kbps    
    HEC Errors (Downstream/Upstream): 1/0    
    OCD Errors (Downstream/Upstream): 0/0    
    LCD Errors (Downstream/Upstream): 0/0    
    SNR Margin (Downstream/Upstream): 29.8/22.0 dB    
    Attenuation (Downstream/Upstream): 49.5/24.0 dB    
    At NID (tested a couple hours prior to inside test above)
    DSL Status
    VPI: 0    
    VCI: 35    
    DSL Mode Setting: Auto    
    DSL Negotiated Mode: G.DMT    
    Connection Status: ShowTime    
    Speed (down/up): 1792/448    
    ATM QoS class:     UBR
    Output Power (Downstream/Upstream): 11.9/16.8 dBm    
    Attainable Rate (Downstream/Upstream): 8160/1052 Kbps    
    HEC Errors (Downstream/Upstream): 1/0    
    OCD Errors (Downstream/Upstream): 0/0    
    LCD Errors (Downstream/Upstream): 0/0    
    SNR Margin (Downstream/Upstream): 29.8/22.0 dB    
    Attenuation (Downstream/Upstream): 49.5/24.0 dB    

    Ah.. I was hoping you'd stop by and chime in. Thanks!  I spent a couple of evenings browsing the forums looking at others' issues and was always impressed with not only your knowledge but your willingness and consistent help to many who post up with issues. I'm gonna have to give you a Kudos on this as it's the best I can do and people such as yourself and several of the other regular "assistees" I've seen help here are what really make these forums/communities the great resource that they are.
    As I have a technical background in electronics and electro-mechanical I was able to blow through a lot of good information on what to check and get all my potential infrastructure issues on my side covered before going any farther (replacing my old lines with new cat5 and new jacks, getting the tech to put a splitter in and run a home run for the DSL line). But I don't have much knowledge in the telecommunications end and DSL. Your info helped a lot with shedding some more light on that as well as reading other posts.
    I saw the Redback router in the reverser trace and had gathered from other reading that they're older units. I have no idea what if any upgrades will be done at my CO. I am in fact fed from a CO and that fits in with my attenuation numbers as I'm about 2 miles away. From the numbers I estimate between 12-13000 feet on the wire.
    A short update since Sunday. Yesterday my wife received a call from a US based tech from the Chronic Intermittency team (I think that's what she called them) and after looking at the line the nice lady was a bit perplexed as I was as the numbers look so good on the line. She was able to determine after several steps with my wife, that we might just be saturating the 1.7Mb we were provisioned at and the modem was just giving up the ghost and timing out eventually. She opened the pipe up to 3Mb and it's gotten MUCH better since yesterday. While it tightened us up quite a bit on the Margin (I was a little surprised at how much the Margin dropped with only doubling the rate) it appears 5Mbps would easily be doable barring no other line issues. What I was most favorably impressed with though was that the nice lady promised to call back and stay with this issue until resolved. She's off for a couple of days which will give us some time to see how much better this one change has improved things but she did call twice yesterday (a call back followup after the original call and bumping up the provisioning to see if she was on the right track). That certainly helped boost my confidence level with Verizon's support a bit...
    New transceiver stats 6/4/12 actual stats were taken 6/5 with 54hrs uptime.
    DSL Status
    VPI:    0
    VCI:    35
    DSL Mode Setting: Auto    
    DSL Negotiated Mode:    G.DMT
    Connection Status:    Showtime
    Speed (down/up):    3360/832
    ATM QoS class:     UBR
    Output Power (Downstream/Upstream):    11.9 / 11.6 dBm
    Attainable Rate (Downstream/Upstream):    8320 / 932 Kbps
    HEC Errors (Downstream/Upstream): 522 / 0    
    OCD Errors (Downstream/Upstream): 0 / 0    
    LCD Errors (Downstream/Upstream): 0 / 0    
    SNR Margin (Downstream/Upstream): 17.1 / 9.0    
    Attenuation (Downstream/Upstream): 49.5 / 24.0    
    I also found it interesting that the upstream output power dropped so much. It appears that modem was getting a workout at 400Kbps. Downstream held the same.
    I'm not ready to mark this resolved yet but it does appear the lady was correct in her assumption that we were saturating the connection as a primary root cause. Interesting...
    What I still find a bit of a puzzle is our online habits haven't changed (always run virus/trojan protection as that was one item the tech queried due to the activity she was seeing based on what my wife had running at the time) and yet this didn't crop up until the beginning of this year. We primarily run 2 desktop systems and I use a laptop wirelessly occasionally (yes, I did kill the wireless on the router for a day in troubleshooting). My usage is primarily browsing and email and my browsing is mostly forums and finance based so not a lot of high bandwidth usage there. The wife does have an online game she's played for years and does use Skype and Teamspeak during her gaming, but her gaming habits/use hasn't changed over the years either. I do run the Network Meter Gadget on Windows 7 on all PCs so we can monitor our rate dynamically but it's hard to aggregate that info when we're both online to see the total bandwidth we're pushing. I've watched her sessions as well as monitoring mine and she was by no means in constant saturation. I was surprised at the constant "chatter" Skype puts on the line even with no ongoing conversations. I suspect some congestion at the DSLAM might be in play here as well. We'll see how it all shakes out in the end. I'd certainly like to get the bump to 5Mbps if it's doable and think that might just buy us a bit more life until we finally have to cave to Fios.

  • Connectivity loss when roaming from AP to AP

    I work for a healthcare organization where nurses use what we refer to as COWS, or carts on wheels. These carts are basically laptops attached to carts that utilize our wireless infrastructure to access patient care applications.
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    Anyone have any experience with settings that might mitigate this? Far as I know there are no telnet timers that can be adjusted(buffered) to help with this situation, and I'm not certain if anything can be adjusted on the wireless network to help. The "fix" has been to have the user reboot to re-establish the telnet session and then everything's good again.
    Any suggestions on things to try?
    Thanks.
    /rls

    I assume these are all on the same SSID and same subnet, i.e. there are no layer 3 roaming issues since you did not mention if you use LWAPP APs. In any case I used to roam all the time with telnet sessions to Cisco switches. If it is dropping the session, it is more likely because of the host system. You could test that by testing to a Cisco device.
    A couple of suggestions:
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    2. If you are using XP wireless make sure you have the Microsoft WPA2 update installed. Not necessary if you use another wireless supplicant.
    3. Test roaming with a laptop from room to room. If you are loosing more than two pings or so, your roaming sensitivity is not working optimally. Use continuous pings.
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    5. I did have some Windows CE devices which did not roam properly until I had the roaming sensivity set. I was loosing about 7 pings. This is not normal unless you have a problem.
    6. Last resort - but expensive. We had an intermediate server that would hold sessions to SAP due to the potential of the same problem you have. The company that provided it to us was Psion Teklogix. It prevented session loss because a server held the session, not the mobile client. A company like this one should be able to modify the application to your needs if you have money to spend.
    Testing is the key I think, but WPA2 would have to help due to the caching of authentications. If you go back to a room you were just in, it should roam faster.
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  • Speed connection loss issue since mid December

    Morning all here,
    We've been having speed problems since the middle of December. We've  had BT Total broadband since January 2009 with a very consistant and reliable 3-4 Mbps download speed, but since arround the 13th of Dec when we had a 24 hr power cut the line has never recovered. I've had a good look round the forum here re possible solutions and suggestions, tried all the tricks re the Openreach master socket faceplate, new microfilters etc but its not attainng the service we used to have.
    Stats and speed test as of this morning attached below, we'd much appreciate it if someone here can have a look. The home hub 2 has been on for about 14 days now, but apeared to loose and reacquire connection on christmas morning. We were away for three days over that period but there was no power failure so it wasnt the route being power cycled.
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    Downstream 704 Kbps
    Upstream 448 Kbps
    ADSL settings
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    Type PPPoA
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    Loss of Framing (Local) 0
    Loss of Signal (Local) 0
    Loss of Power (Local) 0
    FEC Errors (Down/Up) 82020642 / 42
    CRC Errors (Down/Up) 94619 / N/A
    HEC Errors (Down/Up) N/A / 33
    Error Seconds (Local) 185309
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    Test1 comprises of Best Effort Test: -provides background information.
    Download Speed
    450 Kbps
    0 Kbps 500 Kbps
    Max Achievable Speed
    Download speedachieved during the test was - 450 Kbps
    For your connection, the acceptable range of speeds is 50-500 Kbps.
    Additional Information:
    Your DSL Connection Rate :704 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
    IP Profile for your line is - 500 Kbps
    Many Thanks for any assistance. 
    Gordon

    Thanks for the reply imjolly
    I haven't done a quiet line test yet, I was trying to leave the hub online as long as possible over xmas to see if things improved, I had tried the hub in the master socket behind the faceplate, but there was no diference between speed tests with it plugged in there instead of the front faceplate socket or the extension it normaly sits in someplace else in the house.
    Interestingly, I've just 5 mins ago spoken to my next door neighbour, he's just had an openreach chap in testing the line not half an hour ago. His homehub has turned out to have been fried during the power outage on the 13th Dec., its running slow and unreliably dropping out now and then. Openreach chap took it apart and you could see the damage to the circuit he said.
    Now, where do we go from here, that doesn't involve having to speak to BT India I wonder? Should I have a peak inside our router or make the dreded phone call......aaaggghhhh..
    Thanks for you attention again.
    Gordon

  • Intermittant Connectivity Loss During Long Inactivity Periods

    I am working with a customer who is experiencing an intermittant loss of network connectivity after (or during) long periods of inactivity, such as overnight. Details of the environment include:
    Dell Latitude D820 notebook (integrated wireless disabled)
    Cisco Aironet Wireless PC Card Adapter (Aironet 802.11 A/B/G model AIR-CB21AG-A-K9)
    Driver version 3.0.0.104 (5-19-2006)
    Operating System: WinXP SP2
    Notebook Power Management: Disabled
    Cisco Wireless Power Management: CAM
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    AP: AIR-AP1231G-A-K9, updated to A Radio Module AIR-RM21A-A-K9 (making them A-B-G)
    AP Software Version: 12.3(8)JEA1
    Any thoguhts and/or suggestions would be appreciated, and I'm happy to supply additional information if desired. Thanks!
    Alan

    User login might have timed out and may require to re-authenticate which results in loss of connectivity. Upgrade the PC card firmware version.

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