ATROCIOUS LEVEL OF SERVICE/SYSTEM

Dear Apple,
Extremely unsatisfied customer, having my apple less then 6mhs before experiencing problems. Due to work, am currently in Spain, so sent my laptop to my sister in London to go to the Apple store to get my ibook looked at. She has been to the store 4 times and each time told to wait due to a queueing system you have to see a technician, each time she has waited over 2hours before having to leave for either work or other engagements.
I would have expected Apple to have a better system then that which wastes its customers time. Was a true advocate of the apple product having converted with this iBook am now starting to regret that decision considering the level of support available.
Regards,
Andrew Duffus

Hello, Andrew. This area is just for feedback about how these discussions are run--there's nobody from Apple Customer Service here, just us users and the moderators.
If you post in the ibook forum, as joeuu suggested, it would help to give as much information about the technical aspect of your problems as possible.
If, on the other hand, you just want to tell Apple what you think of their repair service, then here is a list of contacts.

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How to find out SR level in SAP system

Hi Guys,
How to find out the SR level of our system in Windows. And can any one tell me, what are the necessary CD's required for ECC 6.0 installation. I can found all the informations but I can't found for specific installation on windows -- mssql .
Thanks
Regards,
Ral

An SR (Service Release) is simply a base release + a certain amount of SPs(Support Packs).
So, the question you really want is what SP level is the system at. If it's an ABAP system, you can find that in the SYSTEM menu-->STATUS. Then click the magnifying glass under the "system data" section to see the individual SPs for the various components.
If it's a Java system, you need to log into the URL for the system information screen. That is:
http://<host>:5xx00
(where xx is the system number)
click "system information" and login with an administrative user. The component listing on that screen will tell you what level your java components are on.
You can download all needed software from
http://service.sap.com/swdc
You will need an OSS account, and proper authorizations given to you by an admin by the customer. Further, you will need your downlaods to be approved via the SolMan Maintenance Optimizer by an admin at the customer.

How do I turn off the Genius app in App Store. I've gone to Settings/Privacy/Location Services/System Services then swiped Genius for apps 'off''. Also, I've gone to Settings/ITunes and App Stores/Click on AppleID/View Apple ID and then turn off Genius.

How do I turn off the Genius app in App Store. I've gone to Settings/Privacy/Location Services/System Services then swiped Genius for apps 'off''. Also, I've gone to Settings/ITunes and App Stores/Click on AppleID/View Apple ID and then turn off Genius. Still nothing has worked. I'm still stuck with Genius offering the same apps to me. Mind you, once I click on the App Store there is nothing I can do but swipe left and right. There's absolutely nothing at the bottom of the screen like a features tab, nothing. There is, however, a categories button at the top, but that's it. Irrelevant.

FWIW, I just got off the phone with Apple technical support about this. I use Genuis for creating playlists, so I don't want to disable it, but Apple support confirmed that there is no way to avoid syncing Genius data without disabling Genius altogether. I'd read somewhere else that subscribing to iTunes Match might allow you to avoid this, but that is NOT the case, as I've confirmed, and Apple support has confirmed. For me, it routinely syncs thousands genius of items, so I have to allow a lot of time for my manual syncs.

How to determine the current update level of the system

How can we determine the current update level of the system. uname -a shows the release but how to obtain the update level through a program?
I have this sample program to display the version
#include <iostream>
#include <sys/utsname.h>
#include <dirent.h>
using namespace std;
int main()
struct utsname osinfo;
// Call uname to get system info, then extract strings.
uname(&osinfo);
if (osinfo.machine) {
    cout<<" Machine : "<< osinfo.machine;
if (osinfo.sysname) {
    cout << "\nOS Name : " << osinfo.sysname;
if (osinfo.release[0] != '\0') {
    cout<<"\nRelease : " << osinfo.release;
}My aim is to check if the Solaris box is 5.10 update 4 or not.
Edited by: nidhish9 on Nov 27, 2007 5:11 AM

nidhish9 wrote:
How can we determine the current update level of the system. uname -a shows the release but how to obtain the update level through a program?
I have this sample program to display the version
#include <iostream>
#include <sys/utsname.h>
#include <dirent.h>
using namespace std;
int main()
struct utsname osinfo;
// Call uname to get system info, then extract strings.
uname(&osinfo);
if (osinfo.machine) {
cout<<" Machine : "<< osinfo.machine;
if (osinfo.sysname) {
cout << "\nOS Name : " << osinfo.sysname;
if (osinfo.release[0] != '\0') {
cout<<"\nRelease : " << osinfo.release;
}My aim is to check if the Solaris box is 5.10 update 4 or not.
Edited by: nidhish9 on Nov 27, 2007 5:11 AMIt's in /etc/release...
essapd020-u004$ cat /etc/release
                       Solaris 10 8/07 s10s_u4wos_12b SPARC
           Copyright 2007 Sun Microsystems, Inc. All Rights Reserved.
                        Use is subject to license terms.
                            Assembled 16 August 2007
essapd020-u004$ It can be processed with some simple commands:
essapd020-u004$ cat /etc/release | head -1
                       Solaris 10 8/07 s10s_u4wos_12b SPARC
essapd020-u004$ cat /etc/release | head -1 | cut -f2 -d_ | cut -c1,2
u4
essapd020-u004$ Best,

Web Service System problem in EP 7.0 SP9

Hi.
We used Web Service for VC and CAF.
For this, We created Web Service System and we used SAP Logon Ticket for authentication in EP 7.0 SP08.
After we applied SP09, We got authentication problem in web service system.
From my analysis, I found SAP Logon Ticket is missing for logon method in web service system template.
Web service system template in EP 7.0 SP09 only has "NONE", "USERID/PWD" for logon method.
How can we use SAP Logon Ticket for web Service System ?
Regards, Arnold.

Hi,
it's simple: your portal version does not support IE7. To get it working, upgrade your portal to a supported SP. There is no workaround. The EP heavenly depends on Javascript, and IE7 won't run correctly the JS from SP9.
br,
Tobias

Create Web Service System using WSDL URL

Hi,
Please help me create a Web Service System.
Following is the test result when I perform Connection Test after creating a system
Test Connection with Connector
Test Details:
The test consists of the following steps:
1. Retrieve the default alias of the system
2. Check the connection to the backend application using the connector defined in this system object
Results
Retrieval of default alias successful
Connection failed. Make sure that Single Sign-On is configured correctly
Thanks,
Atul

Let me reiterate my problem.
I created the System as following
Creating System's Object:
1) Go to System Administration
2) Go to System Configuration
3) Go to Portal Content on Object Based Navigation Area (Right Side Panel)
Note: For avoiding confusion it is recommended to create a folder in which we are creating System Object.
4) Right Click on Portal Content, select New -> System (from Template)
5) This action will display a new view on right side, now choose Web Service System using WSDL URL radio button from the existing templates. Click Next
6) Give the System Name i.e. System_WS and System Id (which are mandatory fields) incase you want to give any brief notes about the system then give it in Description field. Click Finish.
8) Choose Open the object for editing Click OK.
9) Now to create a Web Service System, we need WSDL URL.
10) There are lots of freely available WSDL files on internet, search for any such WSDL file.
11) In the Properties area of system give the appropriate WSDL URL
12) Choose System alias, from display menu and give alias as System_WS.
This alias name will be the name of Web Service System.
I used the following url
http://soap.amazon.com/schemas2/AmazonWebServices.wsdl
After the system is created,
1) Right click on the created system> open > object
2) Drop down for Display options is changed to Connection Tests from what it shows as object
3) Check the check box for the test name Connection Test for Connectors
4) Result shows that the connection failed. The error message was posted in my first question.
Thanks,
Atul

High-Level LabView Control System Engineer Job Opening - Seattle

High-Level LabView Control System Engineer Job Opening - Seattle
Seattle Safety is looking for a qualified individual to fill an opening for Senior Software Controls Engineer. Seattle Safety designs, manufactures, and installs advanced crash test sled systems that are used in automotive and aeronautical industries. The duties of the Controls Engineer include:
Maintain existing control software code base, written in LabVIEW (including the Real-Time Module).
Improve existing software based on requirements and requests from customers and colleagues.
Troubleshoot and repair any functional software bugs that may arise.
Continuously investigate opportunities for system improvement through new or alternative hardware or software approaches.
Support installations of crash test equipment at on-site locations worldwide.
Provide technical support for team members locally and abroad in subject matters concerning performance, installation, and maintenance of software and data acquisition hardware.
Maintain professional relationships with suppliers and vendors in order to keep up with industry developments.
Furthermore, the ideal candidate would possess the following skills:
Intermediate-to-advanced knowledge of LabVIEW.
Ability to analyze empirical data against theoretical predictions to enhance and improve mathematical model of system.
Familiarity with data acquisition concepts and hardware.
Ability to troubleshoot electrical and electronic systems at the module and equipment level.
Discipline and organization with respect to software maintenance and version management. Experience with source configuration management tools a plus (CVS, ClearCase, Perforce, etc.)
Experience with sophisticated high-speed feedback control systems
General skills in areas such as frequency domain analysis, systems analysis, digital filtering, and both linear and non-linear signal processing.
BSEE, BSME or BS Physics may be a good fit, but not limited to these areas.
Ability to work both alone and with colleagues to solve problems and to weigh the merits of differing approaches.
Pay is commensurate with skills and qualifications of the applicant.
Contact:
Seattle Safety
Tom Wittmann
(253)395-4321
1222 6th Av N
Kent, WA 98032
[email protected]
Attachments:
ServoSled Brochure.pdf ‏1215 KB

Dear Sir / Madam,
I am an experienced engineering professional skilled in Post Silicon Validation by Automating using LabVIEW, Power Measurements, Jitter Measurement & Analysis, Audio Characterizations, Silicon Validation Test Cases, Multi-Channel Data acquisition and Triggering using NI DAQ Cards, Control Systems, Serial Communications using VISA and Serial I/O Interface, Code Native Interfaces, Call Library functions to interface with third party and custom dlls, ATMEL and PIC Micro Controller programming, Temperature Controllers like Honeywell, ESPEC-641, TestEquity 115, Hand held terminal programming to drive servo motors, C/C++/VB Programming for developing embedded applications.
Good experience on Windows API, protocol implementations, ARM11 & ARM7TDMI on-chip programming using Register Map and Pinout Specs using C/C++ Metrowerks Code Warrior and MULTI-ICE for ARM Debugger.
Looking for L1/H1 Job
Thank you for your time and consideration.
Please find an attachment of my resume in MS-Word format.
Sincerely yours,
K.Sowjanya. B.Tech
Message Edited by Support on 04-04-2008 08:39 AM

Problems with creating web service system

Hello,
I seem to have made some changes that made my unable to create web service systems for EP or Visual Composer.
The change I made is in NetWeaver Administration > Configuration > Application Resources > WebServicesFactory, I added the Configuration Property "UseCacheByDefault" with Boolean value = true.
After this, if I create a web service system in Enterprise Portal, the Connection Tests fail. In Visual Composer when I define a web service system, the error I am getting is: "Connector Factory not found for value WebServicesFactory".
I have tried to delete the UseCacheByDefault property I added as well as restart the server but I am still getting the error.
However when I test my web service using the Web Services Navigator, I am not getting any problems. So my guess is the problem lies with the connection factory.
Can anyone help me with this issue?
Thanks.

Hello,
Since creating WS system in the portal resulted with failed connection test, the issue has nothing to do with VC.
I'm just guessing, but try to configure proxy in the J2EE engine.
If that doesn't help I suggest you raise this question in the portal forum.
Best regards,
Shay

Creating web service system for Visual Composer

Hello,
I seem to have made some changes that made my unable to create web service systems for Visual Composer.
The change I made is in NetWeaver Administration > Configuration > Application Resources > WebServicesFactory, I added the Configuration Property "UseCacheByDefault" with Boolean value = true.
After this, if I create a web service system in Enterprise Portal, the Connection Tests fail. In Visual Composer when I define a web service system, the error I am getting is: "Connector Factory not found for value WebServicesFactory".
I have tried to delete the UseCacheByDefault property I added as well as restart the server but I am still getting the error.
However when I test my web service using the Web Services Navigator, I am not getting any problems. So my guess is the problem lies with the connection factory.
Can anyone help me with this issue?
Thanks.

Hello,
Since creating WS system in the portal resulted with failed connection test, the issue has nothing to do with VC.
I'm just guessing, but try to configure proxy in the J2EE engine.
If that doesn't help I suggest you raise this question in the portal forum.
Best regards,
Shay

Please explain Location Services System Services

Can someone please explain what the following on/off toggles in Settings > Location Services > System Preferences do:
- Cell Network Serch
- Compass Calibration (self-explainatory, I think)
- Diagnostics & Usage
- Location-Based iAds
- Setting Time Zone (specifically, how is this different from Settings > General > Date & Time > Set Automatically)
- Traffic

No, he is right. Cell Network Search collects signal and location data that is sent to apple and partners to improve network quality. If you do not believe us: try it! If you turn it off the A-GPS will still pick up cell towers and WiFi first to determine approx. location before using GPS satellite data. If it wouldn't it would take up to 12 minutes (!) to find you just using GPS satellite data. Or test it the other way around: Turn the status indicator on and watch it appear when your network changes...
May I also explain you the other options in that menu?
Compass Calibration uses location data to tell real north from magnetic north.
Diagnostics & Usage adds location to the other info that is collected.
Location-Based iAds - well shows adds relevant to your location in apps using iAds
Setting Time-Zone: iOS uses the info sent by GPS to set your time. But also most cell towers set time info, so if you are not living near a time line, in a bad service area or your current network provider does not send that info that info you can disable this and save battery by using your carriers info.
Traffic: Determines where and how fast you are traveling to send it to Apple and partners to show other users how fast traffic is moving at that location.

Wi-Fi Networking in Location Services System Services

Hello,
I'm trying to figure out what the "Wi-Fi Networking" toggle controls. This is located withing Settings > Location Services > System Services > Wi-Fi Networking.
Thanks for the help if anyone can provide any. I've been searching around the web and can't find an answer on this one.

I would like a clarification of this too. This aritlce is unhelpful on the point: http://support.apple.com/kb/HT5594?viewlocale=en_US&locale=en_US The new user manual iBooks for iPad and iPhone are also not detailed enough to discuss this setting.
Pappasbike, where did you find that reference?
From what you've said, and a little more searching, I suspect the setting may be related to the new Hotspot 2.0 ("Passpoint") initiative:
http://arstechnica.com/apple/2013/06/ios-7-will-hop-from-one-wi-fi-hotspot-to-an other-no-password-needed/
http://appleinsider.com/articles/13/06/11/ios-7-beta-hotspot-20-support-will-lea d-to-hassle-free-wi-fi-access
"Wi-Fi HotSpot 2.0: One of the more-technical terms on iOS 7’s additional features slide, Wi-Fi HotSpot 2.0 automatically seeks out Wi-Fi subscriber services (for instance, AT&T’s hotspot network for an AT&T iPhone subscriber) and joins them when you’re in the area. In theory, this feature should provide you with faster Internet access and fewer bandwidth constraints.": http://www.macworld.com/article/2041306/27-new-ios-7-features-apple-didnt-talk-a bout.html
So, if I'm right, the setting is related to Apple building a crowd-sourced database of HotSpot 2.0/Passpoint access points/locations. Since I'm not liking the battery drain of iOS 7 as it is, this is staying off for me for now.

ERMS:Populate multilevel categories (4 levels ) in service request

Hello All,
Does ERMS standard functionality allows to populate multilevel categories (4 levels ) in service request based on email content whenever its created through E-mail.
Any one has done simillar kind of work using ERMS standard to auto populate multilevel categories? , If so, how this can be achived?
Regards
Shan

We used BAPI: crm_order_maintain to help us out.
Regards.

Batch definition level not known System inconsistency

Hi gurus,
When I create a new material via trcode MM01 the Error message displays:"Batch definition level not known System inconsistency"
How can I correct the error?
Thanks&Regards

Hi,
Are you trying to set the batch flag at the same time?
If so you need to set the configuration for batch management to indicate if batches are to be unique at the plant level etc.
SPRO Logistics General > Batch management > specify batch level and activate status management
Steve B

URGENT: Changing status at Header level in Service Ticket in Webclient

Hi All
Please reply ASAP.......
I am changing status for service ticket in webclient at Header level.
But at item level system status is not changing.
Is there any config in CRM where user status or system status is copied from header to item level
Basically need is to trigger item status when header status is trigerred....
Can anyone help me in resolving this issue.
Regards
Pankaj Vispute

Thanks Bhanu,
I solved my problem with your answer.
Thanks,
Praveen

Complaint: unhappy with level of service.

As with what is apparently a rather large number of people, I am extremely dissatisfied with the service I have been receiving from BT.
My broadband speed has never been even close to that which I am paying for, or even that which I am capable of getting around here. Recently the speeds have started to fluctuate between a decent speed asnd whatever comes right before zero. My Xbox Live connection constantly drops due to it hitting 0, and yes, I do have the port forwarding configured to allow the service to run.
I have contacted the help desk, who are about as trained and useful as my three year old nephew, or even his dog (case in point: whilst in an online chat, I was told to reset my router and that it 'would not drop the line') I am repeatedly told to do the same things: reset my router, try the master phone socket, run speedtests, the works. It even reached the point where I was phoning the helpdesk so oftne that I would pre-empt things by doing this beforehand. I was still told to run these banal and pointless tests because the helpdesk staff were 'unable to proceed unless I did'. They're following a **bleep** script. And not a very useful one at that.
On no less than 3 occasions in the past few weeks I have been promised callbacks from the helpdesk staff, I give them my mobile number EVERY TIME, despite the fact that it should still be on file, and a time to call me back. I am now still waiting on these 3 call backs, each one from a higher level of helpdesk staff, I'm fed up with having to wait for these calls which never happen.
None of my problems are am issue with my computer or operating system, as I am experiencing the same fluctuating speeds on my tablet (Android 3.something) my phone (Android 4.something) two laptops (one Vista, one XP) and my 360 (running whatever the heck cut down version of Windows it is) and it occurs through both cable and wireless. The only way I get anything close to a reliable speed is by using a very short cable directly connected to my router. Anything over 6 foot and things slow down again. I'm typing this sat against my front door.
No-one seems to even care that I have a problem, as even complaining direct via email (which apparently will illicit a response within 3 days) has yet to get me anywhere (Still waiting on a response from 5 days ago). And yet, I'm still expected to pay my bill every month. On ore than one occasion I have been promised a reduction in myh bill or s refund of some discription for the inconvenience, but I am yet to see any of this.
So it's time to complain about it in a public forum, where other people can weigh in on the way in which I have been treated.
I am in the middle of penning a little letter to the various higher powers, which will include that nice Mrs Robinson off that Watchdog show, and several national papers, unless someone can do something to rectify this situation swiftly.

Thanks for the speedy reply. I know that the forum mods are the only employees that read it, I just needed to vent my frustrations to people that would actually listen, because no-one else at BT is actually going to do it.
Do I need to login to my router to get my ADSL stats? I only ask because for some bizarre reason, my router will only accept my password from the XP laptop, not the WIndows 7 (I said Vista before, I meant 7) one or the Android devices. I'm also on my third different router as I thought the issue may have been my Hub2. I borrowed an old Netgear from a friend (and I mean old, no n-band wireless) and that seemed to solve things, but the absence of wireless was an issue due to it not having an aerial, so I acquired a hub3, which just brought back the problems.
We've only got the one active socket, and the last time an engineer came round he fitted what I presume is the BT accelerator, which I understand is essentially a permanant connection to the test socket. In any case, I have since had the front off of the box to try the test socket (I think it's the test socket). I do use powerlink adaptors to expand my LAN upstairs (4 story house, possibly lead lined walls, we basically live in a faradya cage, so the effective wireless range is kind of limited through no fault of the router) but this has never been a problem until the recent fluctuations.
Not tried the quiet line test, but we don't have a corded phone, so I'm not sure what result I'll get. Would that explain a fluctauting speed though?
Bt speedtester always seems to hang on me. I've only ever had a successful read out of it once. Seems that BT can't even get that right.

ATROCIOUS LEVEL OF SERVICE/SYSTEM

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