Att Adobe Muse CC Team?

Hi all. Just wondering who the Adobe Muse CC Team are and if they exist at all. There is no clear instruction on the Adobe CC site of how to contact this team so I've resorted to this post. If anyone from the Adobe Muse Team are reading this please help me. Muse continually crashes giving me the extremely unhelpful and hollow message below.
Thanks

some additional screen shots of errors / notices;
I downloaded a tutorial file and that worked as expected, and starting a new worked (a minimal test of mostly nothing), so I am beginning to think that it may be an object in the file i sent that is the culprit, and not just a buggy upgrade
I cannot remember using any Flash symbols, but I did use symbols in Illustrator, along with Illustrator SVG files
Alan
Begin forwarded message:
From: Alan Wilfahrt <[email protected]>
Subject: Re: Att Adobe Muse CC Team?
Date: February 16, 2015 at 8:52:42 AM CST
To: [email protected]
sent muse file “MayDay_15.muse"
This is a personal project, not a monetary thing, so I would say it is a low priority — however I wish you luck in figuring out whatever the problems are.
I have been around since 1984, and this software glitch takes me back to the days when installing / updating software was nightmarish. As I said this is not crucial for me, but I do feel the pain of people trying to get material produced under deadlines.
If I can assist / send additional files let me know.
This is a file that worked until I tried the update, now even in a re-installed Muse 2014.2.1 it fails to even display locally
http://www.mayday.alanwilfahrt.com <http://www.mayday.alanwilfahrt.com/> contains the site that I am working on
Alan
>

Similar Messages

Adobe Muse dev team needs to see this

http://www.websitex5.com/en/index.html . We need more refinement on Thumbnail slideshow and the lightbox, mobile support .Just want to bring this to the notice of the dev team and no insult intended. No jumping ship. Muse rocks! Adobe Muse for live!

Interesting...

To Adobe Muse CC team. Muse 2014.2 crashed. Here is the screen shot

While I was trying to choose a new font for use on a page header Muse crashed with the following message.
Just letting you know. After exiting and saving automatically the entire error was sent to Apple. I restarted Muse and all was saved and restored. Went on my merry way. Looks like no harm, no foul.
All the best,
C

I expect you hit the font menu crash. We're very actively working on a solid fix and subsequent update.
There is no 100% workaround for avoiding the crash, but you can reduce its frequency by being very deliberate when making selections from the font menu or a font submenu. If, at the time you decide to click you keep the mouse cursor over the same item for a slow count of 1 before clicking and never click on an item in the main font menu that has a submenu (a gesture that would serve no purpose, but which would trigger the crash), that should avoid the crash in most cases.
We're very sorry for the inconvenience.

Error when starting Adobe Muse CC

Has anybody encountered this error?
Adobe Muse CC has encountered an error and will now exit. Please report the last few actions you took leading up to this error to the Adobe Muse CC team.
String 'Home' does not appear to be correct format to translate. String should be of form 'module::keystring'
This happens when I initially open Muse CC 2014. I do not even get to choose New File or open a recent file.

Uninstall and reinstall.
One or more of the Widget Library files that are part of your installation of Muse have been altered or were not successfully installed. These files are not intended for end user editing. The only way to revert them to their correct form is to uninstall and reinstall Muse. If you wish to have your own custom collection of widgets, use the "Library" panel within Muse. Don't directly open/edit the widget files within the "Library" folder structure.

I keep getting the Error "Adobe Muse has encountered an error and will now exit..."

I keep getting the Error "Adobe Muse has encountered an error and will now exit. Please report the last few actions you took leading up to this error to the Adobe Muse CC team. UIDs With Multiple Owners: ImageFrame owned by PagePageItem and BaseLink". I get this when I try and save and I am not sure what is causing it or, since i made several changes to the site, which actions it would have been. I am using the latest updated version of Muse. the 2014.3 I was able to publish site with changes but it did not save, so I have a web version different then what is saved. My published site is the most recent one but the saved version is one without latest changes. When I tried to merge it started updating the Assets and then showed that Error message and shutdown.

I believe you have already updated Muse version which includes fix for this issue , if not then please update Muse to latest version.
Thanks,
Sanjit

Adobe muse CC crashes while working

When ever I'm using Muse CC it seems to crash when loading files in from Photoshop. I keep getting the error:
"Adobe Muse CC has encountered an error and will now exit. Please report the last few actions you took leading up to this error to the Adobe Muse CC team.
_wSC.open fail msF fileExsists:0 err:SQLError: 'Error #3125: Unable to open the database file.', details:'Connection closed.', operation:'open', detailID:'1001
Thanks!!

Please send me the MuseLog.txt file from your Documents folder at [email protected] along with a link to this thread for context.
Is your startup drive, or the disk containing the .muse file, nearly full?
When is this error occurring? Is it during File > Place?
Thanks.

'Adobe Muse CC has encountered an error and will now exit' error

My very first attempt at previewing a site in my browser produced the below error message. The message says Muse will exit but it doesn't, it just freezes and I have to force quit. It suggests I inform the Adobe Muse CC team but I can't find where they are. Can anyone help?
Thanks

Hi there,
Instead of previewing the site in browser, have you tried to export HTML out of it locally, does it export fine?
Do you get this error on a particular site or with every site?
Thanks.

I cannot download the latest update for Adobe Muse CC. I have been directed to this formum. I have an erro message "ERROR Adobe Muse CC has encountered an error and will now exit. Please report the last few actions you took leading up to this error to th

II cannot download the latest update for Adobe Muse CC. I have been directed to this formum. I have an erro message "ERROR Adobe Muse CC has encountered an error and will now exit. Please report the last few actions you took leading up to this error to the Adobe Muse CC team. Trying to instantiate UID U4691 but lastAllocatedUID is only: 4491 OK"
I am very frustrated because Muse crashes when cannot download updatres.
I have been redirected to this forum from the 'Adobe Chat Team'
I am trying to complete a project for a client, this is the second time I have asked for help. Can anyone please help me I
I am using Windows 7. I am not sure if a response will come. I am new to forums. Do I wait or will someone contact me?
Deb Kelleher
[email protected]

Hi Deb,
Please accept my apologies for the inconvenience so far.
I am not sure if you already tried this, but in case not, try to update Muse via Creative cloud directly.
Start creative cloud application manager, if you dont have it, you can download it from here,
Adobe - Adobe Application Manager : For Windows : Adobe Application Manager
Login using your adobe id, once you are in, switch to Apps, and you should see the Update for Muse, click Update.
Let me know if you get any error or warning.
Thanks.

Adobe Muse will not allow opening of pages; will not allow preview site in browser

Please help fix this asap!

I am on a PC, just chnaged some images on the site and now cannot open anything, it says to contact the Adobe Muse CC team "Adobe Muse has encountered an error and will now exit".

To the Adobe MUSE team....Have you considered adding an "Upload File" field for the contact forms?

To the Adobe MUSE team....Have you considered adding an "Upload File" field for the contact forms?

But seriously...
Is there any development being done for this? I have a careers section on our website that I have been asked to "make easier for applicants" (right now, there is a link that just opens an email). I'm going to make a full version of an application, but I would really like a way to upload resumes and CV's.
I'm going to have to look into some kind of service if this isnt something on the Muse radar. A reply of some kind would be fantastic!

Adobe Muse keeps Freezing

I have tried to uninstall then install Adobe Muse several times thinking that this would solve the problem but every time I open Muse, it starts fine. When I try to Open a file, even creating a new one, it begins to Load then ends up Not Responding. I have tried waiting for up to 10 minutes and when it doesn't respond I Force Quit.
I'm running a Macbook Pro, Late 2013 model and every other program is working fine but Muse.
Any help would be greatly appreciated.

Folks, I over the weekend I had e-mailed my latest Muse file to Marc who is a Quality Engineer on the Muse Team. He promptly replied to me with a work-around for this blinking/freezing issue. He must've dug through the code in my file because the one I sent him would've still been blinking & flashing and would've froze up on him right after opening my Muse file. Anyway, he managed to get in there and the work-around solution he came up with was to:
TURN OFF THE "THUMBNAIL" CHECKBOX,
he says this is what seems to be causing Muse to freeze up. So hopefully this advice will help anyone out right now who is using Muse CC 2014 until Marc and his team can produce a fix for this in a future update to the Muse CC 2014 software.
ADOBE: Keep up the great work and please keep our Muse community informed about any known issues and work-arounds, i'll be looking for these on the "Adobe Muse CC / Top Issues" site page (ehem, might be good to post THIS work-around there).
THANKS MARC !!

Adobe Muse purchase

Hi
i'm interested in buying Adobe Muse for my Mac. I was using a previous trial version but now i want to buy it and the only option is with Adobe CC.
First of all the cloud service is something i don't need and it's 20€/m for unlimited time so basically i don't know how much will it cost.
Is there a way to have just the Adobe Muse software without the subscription?
thanks
V
P.s this link is not working https://creative.adobe.com/it/plans?plan=team&store_code=it

You can purchase single app subscription for Muse which will be free from CC subscription.
https://creative.adobe.com/plans?single_app=muse&store_code=in
Thanks,
Sanjit

Error Message with Adobe Muse CC 2014

I got the following error message. The message told me to send it to the Adobe Muse Team. When the error message appears, the program closes.
writeSyncConn.open failed mini-save file error:SQLError: 'Error #3125: Unable to open the database file.', details:'Connection closed.', operation:'open', detailID:'1001'
Thanks.

There's one fairly common and well understood cause of a 3125 error, which we have a fix for that will be part of the next major update. However, that case only covers a 3125 error that occurs during the launch of Muse (and which doesn't reoccur when Muse is relaunched).
If you're encountering a 3125 error at a time other than launch, we need more information in order to understand the context and possible cause(s). Please send the MuseLog.txt file from your "Documents" folder to my attention at [email protected] along with a link to this thread for context. Thanks.

When will Adobe Muse CC Release 7 be available?

Dear Adobe Muse Team,
Could we please get an update when the new version will be released?
Many thanks.

There's currently a private beta program for Muse 7.
You can request to join the Muse beta by following these steps:
http://www.adobekb.com/participating_in_muse_beta.html

Updated to Adobe Muse CC 2014, 2 days ago and I CANT even open it! It keeps on displaying the same ASSERTION FAILED IN FILE error.

I love muse and have been using for years now. A couple of days ago I was really exited that they had a new version the ADOBE MUSE CC 2014 so I updated it in my laptop. Now it wont even open. I had spent the last 3 days uninstalling and reinstalling MUSE CC 2014 thinking that it would help. But nothing works. I keep on having the same ASSERTION FAILED IN FILE error. At this point I am pretty much desperate and do not know really what to do and to make matters worse I have freelance work that needs to be done and update. If anyone can help I would really appreciated it.
In addition, if anyone from the MUSE CC SUPPORT TEAM is reading this, please work on making access to you guys easier. I honestly could not find a way to talk to anyone from the ADOBE MUSE CC support team about this problem.

I had the same problem but good news is I found the reason of problem and solution;
I was using Windows 7 in English with timezone setting for Turkey. Adobe Muse was in English and had same problem, to solve this issue I even installed new Windows but it happened again.
Solution is easy, I just changed Muse language settings from English to Turkish and so far so good i never had any crash or problem.
Cheers!

Att Adobe Muse CC Team?

Similar Messages

Maybe you are looking for