ATT boxes for Uverse but no service

They recently installed the ATT fiber optics cables and boxes in front of the homes in the Genesis subdivision, on Eden Lane (sometimes called Circle) in Huntsville, Al. The ATT guys putting it in said we would now be able to get UVerse. Well, I wish ATT would update their website and customer service (phone) employees. One day I spent 1 hour and 15 minutes to their customer service agents. Most of us living on this street had Uverse when living in other cities and states. Now we have all these ATT boxes in front or near our homes yet cannot get service. DISH computer is slow and often goes down during rain! Why is ATT ignoring its customers who already have ATT for landline and cell phones?

It took about 6 months from the time they finished laying the fiber and started setting up the VRAD in our neighborhood before they started offering U-verse service.
 

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