ATT: Creative Firmware Engineering....Request for Last 10 Playlist Supp

Question

I have just purchased the Zen Xtra 30gb. Very Nice. I like it a lot. Installed only the MS Explorer drivers on my PC and use the drag-n-drop. I listen to music as well as books. Please forgive if any of these requests are already featured on the player. If they are, I have not found them.
A feature that my RioVolt CD player has is a "Last 0 CD Memory". Where it returns to the last selection I was listening to on any of the last 0 CD's popped in the player. If the Zen could do this for the last 0 playlists, or something like that (user selectable on/off of course). It would be a real nice feature for those of us who jump around listening to different things while driving long stretches. Especially for long audiobooks that you want to take a break from now and again to hear music.
Oh, and hey, a charging craddle would be great too. Like my Palm Pilot had. It would be nice to drop it (gently of course) into a craddle at night instead of fumbling with wires every time I need to charge it. I may have to attempt to make one myself.
A feature to have the player switch to "Now Playing", say, 0 seconds after you've selected an album would be neeto, rather than staying on the album page for the entire album.
Lastly, before I forget, the Explorer drivers won't let me copy MP3's from another machine (via networking) directly into the player. That's a pain. Since my faster USB port is not on the same machine as my MP3's.
OK, I went into several requests. Ooopsy. Thanks for designing a really great and affordable player.

Answer 1

Thanks for replying. While I was half-hoping that my lengthy plea might have been the straw that broke the camel's back, I can't say I honestly expected AT&T to change their policy and suddenly start delivering more timely releases of firmware updates with greater transparency about the process. As for me, I only had a small window of time to return the handset to AT&T. Having heard nothing, I figured that the safest course of action was to buy a carrier-unlocked RM-985 from a reputable retailer. After it shows up tomorrow, I'll still have time to return the AT&T variant. With Windows Phone 10 arriving shortly, this should ensure that I get that upgrade at least a month or two before users with the AT&T branded device. I'll also be able to lower the monthly bill, so that's a big side benefit. It's unfortunate that this is how AT&T operates. I imagine that they get more than a few returns of the device from people who couldn't get Netflix working and this has to be costing them some money.  It certainly makes Windows Phone/Microsoft look bad as well, although they did ship the device with buggy firmware in the first place, even if they did provide a fix.  Supposedly with Windows 10, Microsoft will no longer be allowing carriers to block phone updates, so the situation should improve. M