Att email...new iphone 5....HELP...cannot set up email on phone

I have absolutely NO IDEA how to get my att email working on my iPhone 5
Help...I don't know what settings I need

Yahoo mail is famous for its down time. There have been a lot of problems with them in the last couple of weeks, and I would imagine that is what the problem is, not the phone.

Similar Messages

  • Got a new iPhone 5 and cannot set up att email account on it. How to fix?

    Hello! I had to get a new iphone 5 because when I updated my other iphone 5 to ios 7, the photos were blurry and nothing would fix it. Now that I have another iphone 5, I keep getting message "Cannot get mail: The user name or password for imap.mail.yahoo.com is incorrect." I have tried numerous times to put in my user name and password, which is correct, and the same messge keeps popping up. I did not have this problem on previous phones when setting up my att email account. Suggestions? Thanks!

    Yahoo mail is famous for its down time. There have been a lot of problems with them in the last couple of weeks, and I would imagine that is what the problem is, not the phone.

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    If you have a GSM phone, try Settings > Phone > Change Voicemail Password
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    Yes.

  • I forgot all of the answers to my security questions and when I set up my apple id I did not add a rescue email, I recently got a new iphone and I cannot purchase anything on it because it asks me to answer my security questions which i can't reset, help!

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    this does not help. I have forgotten ALL of the answers to my security questions. I can NOT reset the answers to my security questions without answering two of the three security questions. The other way to reset the answers to these questions is for apple to send me an email on my rescue email addres which I DO NOT HAVE.

  • I recently changed my apple ID but my previous apple ID is associated with my icloud account. I'm setting up my new iphone 6 and cannot complete the set up until I can sync my icloud account. Does anyone know how to change the icloud id?

    I recently changed my apple ID but my previous apple ID is associated with my icloud account. I'm setting up my new iphone 6 and cannot complete the set up until I can sync my icloud account. Does anyone know how to change the icloud id?

    Do the following:
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    Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.)  Now go to Settings>iCloud, turn off Find My iPhone and enter your current password when prompted (even though it prompts you for the password for your old ID).  Then go to Settings>iCloud, tap Sign Out and choose Delete from My iPhone when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address back to the way it was.  Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your phone).

  • My iPhone recently broke so I was sent a brand new iPhone to replace it, however, since receiving this phone, I cannot access anything which was previously backed up onto iCloud from my last iPhone. Please help me!

    My iPhone recently broke so I was sent a brand new iPhone to replace it, however, since receiving this phone, I cannot access anything which was previously backed up onto iCloud from my last iPhone. Please help me!

    If you are trying to restore to an iCloud backup, this has to be done during the initial setup process.  If your phone is already set up, you will have to go back to Settings>General>Reset and tap Erase All Content & Settings, then go back through the setup screens again and when given the option, choose Restore from iCloud Backup (see image below).  Be sure your phone is connected to wifi and your charger as this will take some time to complete.
    Also, your replacement phone must be running the same iOS version or higher to restore to your backup.  If you are running an older version of iOS than the device that was backed up, your backup will not be visible when you choose to restore to your iCloud backup.  If this is the case, you'll have to update your replacement phone first.

  • HT201407 I just received my new iPhone 5c and cannot open it to insert the SIM card.  The instruction say to "slide to open" but I cannot open it!  Please help!

    I just received my new iPhone 5c and cannot open it to insert the SIM card.  The instructions say to "slide the back off" the phone but I cannot get it to open.  Please help? 

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  • New iPhone user needs guidance setting up 4 iPhones for family - best approach?

    Hi - I'm a new iPhone user tasked with setting up 4 iPhones for family (three 4S, one 3GS). I set up the first 4S using my mother's existing Apple ID (she has an iPad) and I think (hope) hers is fine. When I set up my father's phone, my sister said to enter my mother's Apple ID during setup since they wanted to use a single Apple ID for iTunes purchases. The setup screen I'm referring to the 7th screen into the setup process for a new iPhone 4S (after the Welcome, Language, Country/Region, Location Services, Wi-Fi Networks, and Set Up iPhone screens), where it asks you to "Sign In with an Apple ID" or "Create a Free Apple ID". This screen was where I entered my mother's Apple ID into my father's phone.
    By entering my mother's Apple ID on my father's phone at this point during setup, I seem to have created a "clone" of her phone - their phone numbers are distinct and they can call each other but iMessages sent to either of them initially appeared on BOTH phones. I think I have now fixed that by creating a separate Apple ID for my father after the fact and entering it under Settings>Messages. Thinking I could also enter his new Apple ID under Settings>iCloud, I found I could not change it from my mother's Apple ID (it's greyed out). I saw a recommendation in another post to click on the red "Delete Account" button at the bottom, but will that delete my mother's entire account or only its association with my father's phone?
    Backing up a step or two, I'm worried that at this point I should have entered/created a new Apple ID on screen #7 during initial setup of my father's phone (instead of entering my mother's Apple ID), and that just changing settings in iMessage, iCloud, etc. won't really fix any problem(s) I've created. I hesitate to set up the other two phones before knowing how badly I've already messed things up with this one.
    During the initial set up of my father's iPhone, should I have created/entered his own unique Apple ID on screen #7 instead of entering my mother's Apple ID? (and then on his phone AFTER setup was complete, changing to my mother's Apple ID under Settings>Store so that all purchases are shared)?
    If yes, do I need to restore his phone to factory settings and set it up as a new phone so his phone behaves like his and not a clone of hers?
    Without knowing what might be the best way to set up these 4 new iPhones, I was thinking the four unique users of these new phones would most likely want to share apps (by purchasing them with one Apple ID), backup/synch to one computer, but maintain separate iCloud accounts so everyone's info is private? I've spent time reading other posts and see so many different recommendations for families with multiple devices that my head is spinning. Many include questions from folks migrating from older phones or MobileMe. I think my situation is simpler in that there are 4 new iphones and one existing Apple ID. Have I missed some comprehensive post that clarifies the best way to set things up for families new to iPhones, or do needs vary so much that no single best way exists? Given my situation (and depending on which way I should proceed regarding having set up my father's phone with my mother's Apple ID), should I create/enter a separate Apple ID for each new phone user during initial setup so each phone is distinct from the others, and AFTER setup is complete, changing the iTunes and Store info to the shared Apple Id for purchases? Or can I customize each individual phone after the fact in Settings>Whatever so that even if I've entered the same Apple ID on Screen #7 during initial new phone setup, the 4 phones will ultimately be set up correctly?
    So sorry to have to ask such basic questions. Many thanks, in advance, for any guidance provided to help me not make any (more?) mistakes during setup that will be a real headache to remedy later, once everyone has started using their phones.

    Hi edgefield,sorry you're having so much trouble.
    FIRST CREATE A BACKUP ON YOUR COMPUTER -ALWAYS BEFORE PLAYING WITH THE INFORMATION ON THE PHONES (it prevents losses)
    Now I'll answer your questions)
    During the initial set up of my father's iPhone, should I have created/entered his own unique Apple ID on screen #7 instead of entering my mother's Apple ID? (and then on his phone AFTER setup was complete, changing to my mother's Apple ID under Settings>Store so that all purchases are shared)?
    Yes.  Create his own apple id and sign him in.  then tap settings ->store -> tap on the account name -> sign out.
    Then sign in your fathers apple id.  (create your fathers apple id on the computer, its much easier, trust me).
    If yes, do I need to restore his phone to factory settings and set it up as a new phone so his phone behaves like his and not a clone of hers?##
    No.  Tap settings -> icloud, and turn everything off (keep on the phone option).  Then DELETE ACCOUNT (it's got red around it and at the bottom of the screen if you scroll down).  You cannot sign out of iCloud, you can only delete the account.  Then clean up the contacts and information on the phone. 
    Then you tap settings -> iCloud and sign in.  Put your fathers apple id in the section.  His information will be uploaded to www.icloud.com.  Then go to www.icloud.com and sign in with his apple id.  Make sure his information is uploaded (you'll have to select timezone and such). 
    From that point you are fine except for iMessage.
    For iMessage to function properly, only one apple id can be signed into the iTunes store (settings -> store).  If they are both signed into the same apple id on the iTunes store, than you need to turn off iMessage on one of the phones.  The iMessage may be delievered to either phone when both are signed in under the same apple id in the iTunes store.
    tap settings -> messages -> imessage off 
    This also disables facetime.  If you want them to have iMessage and Facetime, they have to have seperate apple id's signed into the iTunes store.
    Have I missed some comprehensive post that clarifies the best way to set things up for families new to iPhones, or do needs vary so much that no single best way exists?
    Not that I've seen, will consider creating one if I have time.
    Given my situation (and depending on which way I should proceed regarding having set up my father's phone with my mother's Apple ID), should I create/enter a separate Apple ID for each new phone user during initial setup so each phone is distinct from the others, and AFTER setup is complete, changing the iTunes and Store info to the shared Apple Id for purchases?
    Your best bet is to create each apple id on the computer (keyboards are easier to use) and then sign them each in during the creation process.  Then change the iTunes store info to the stored apple id.
    This will allow each person to serpate iClouds without interfering with each others Cloud as you set up new devices.
    Or can I customize each individual phone after the fact in Settings>Whatever so that even if I've entered the same Apple ID on Screen #7 during initial new phone setup, the 4 phones will ultimately be set up correctly?
    Doing it this way can cause problems (or used to, not sure if it still does), initially, when you set it up, it wants to create a backup or upload the blank info to iCloud.  You are better off setting up their own apple id first and signing in with that, and then changing it in the iTunes store.
    I'm off to bed, I'll check this thread tomorrow and see if you have any more questions/problems.  Remember, always create a back-up before you do anything.

  • I am trying to sync my music library to my new iPhone 5C and cannote seem to get the music to sync.  It is in the library but isn't going over to my phone.

    I am trying to sync my music library to my new iPhone 5C and cannot seem to get the music to sync.  It is in the library but isn't going over to my phone.
    I must be doing something wrong during the sync (something checked when it should not bet, etc)  Need some help.  Thanks!!

    Manually manage music is NOT checked.  I backed up all my phone information from my old 3GS phone to my computer, then connected my new phone to sync.  Everything else seems ok but music won't transfer.  It is set to automatically sync when connected.

  • Just set up my new ipad Air and cannot set up my gmail account into mail ?

    Just set up my new ipad Air and cannot set up my gmail account into mail ?

    EASY SIMPLE FIX....
    The problem is Google.
    I had the same problem, couldn't install Gmail on my ipad or iphone and kept saying wrong / incorrect password, error messages. Worked for hours and hours on this.
    It is Google's (optional) 2-step verification system that is to blame.
    Google won't tell you this, and instead, they have come up with work arounds, and even telling people to install the Gmail iPhone/ipad app, which then limites the iphone/pad functionality when not using iphone's native mail.
    FIX:
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         (it is optional, Google does not require you use 2-step verification)
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    Now set up your Gmail (now called Google) as usual on your Apple device.
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    There are other secure ways to do this. It is an option, but Google goes out of it's way not to tell you this.
    (and a great way for Google to gleen your personal information, in the name of security)
    Hope this helps someone.

  • I need to transfer data from my old iphone to my new iphone and I cannot turn off Find my iphone

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  • Hello, I have been unable to activate my new iphone 6. When I call the activation phone number it just says terms and conditions have been accepted on this account. Please help.

    I have been unable to activate my new iphone 6. When I call the activation phone number it just says terms and conditions have been accepted on this account. Please help.

    Same thing here. I love how they include this nice and easy to follow guide in the box and the KEY step for activation (the phone call) is a total fail. To verizon: the automated just says Terms and Conditions have been accepted for this number. Press 1 to enter another phone number in the order. Well, I HAD NO other phone number in my order. The message gives no other options. She repeats the same line 3 more times and after the 3rd time, it says please hold while we transfer you, call may be monitored etc. Guess what, its 2 am ET and customer service is closed?
    Do you guys expect thousands of iphone customers to speak to a CSR just to activate? Why not just let us do it online? I have activated plenty of phones even LTE phones, online. Now I'm going to have to compete with the other 30,000 people who ran into this same problem overnight tomorrow on the phone....

  • TS4268 have got a new iphone 5c and cannot activate imessage or facetime

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  • How do I get my money refunded?  I am not getting what I want from this, cannot email anyone for help, cannot get someone on the phone I can understand, and keep getting disconnected.  I just want my money back.

    How do I get my money refunded?  I am not getting what I want from this, cannot email anyone for help, cannot get someone on the phone I can understand, and keep getting disconnected.  I just want my money back.

    "this" being what?  You posted in the Workspaces.acrobat.com forum, which is a free service.
    If you subscribed to any of the paid services see Cancel your membership or subscription | Acrobat.com online services

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