Att Partners: Please log messages using customer ID

Hello All SAP Business One Partners,
In order to bring additional transparency to our reporting systems and to ensure compliance we will being in 2012 Q2 to send notifications where a message is logged to SAP Business One Support using the Partner ID instead of the correct original Customer ID, the message itself will be processed as normal and only a notification will be sent. While there will be certain exceptions based on component etc., we would ask that all messages originate from a valid Customer ID. The component SBO-SDK* will be exlcuded as it is expected many of these issues will arise from ISV reporting an issue based on their own Add-On development.
If you must open a message using a Partner ID, please include in the message text a brief explanation for why the Customer ID cannot be used. Beginning in Q3 we will no longer process these messages and will be returned requesting a new message using correct ID.
We appreciate your cooperation in this matter. If you have any questions, please do not hesitate to contact us via the normal support channels.
Regards,
Paul Finneran
SAP Business One Product Support

I was experiencing a similar issue to what you're describing. Here is what I found may have been the cause and solution to my problem.
I use KeePassX to manage my personal passwords for my various online accounts. It seems that when I was using the shortcut to copy the password of the selected entry in the list of entries, it would then paste an extra one or two characters into that field specifically. I finally tried opening the entry for editting, viewing the password, and copying the password directly from the editting area. When I pasted that into the password field, it pasted a character or two less (I noticed because the dots in the field were less than what I had just entered incorrectly).
It seemed to work for me once I copied it using alternate methods.
I hope this helps someone else!
Message was edited by: tinifni -- May not be exact issue you were describing.

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We are sorry, but we are unable to complete your request.•The Office 2007 Product Key provided is already associated with another user on this site. Please log in with the user information originally used with this Office 2007 Product Key.

Over the years I have had many ISP and email addresses - but now we have finally gone almost fully virtual...
I have a live login and MS ID 4 my SkyDrive account but I only use my MS touch with 8.1, SkyDrive and office 365 for mobility.
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What would be good is if I can put all the software licenses and product keys of the software and keep a record of my mac addresses for hardware and even static IP's in a file or a secure location within the MS online store.
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I know u guys love 2 collect data 4 marketing analysis,
4 example I have an old PC that is still running a server from last century - if you knew about it a simple script would allow you to offer upgrades or at least relevant MS products - UNLIKE the rubbish adds I just turn off or tune out
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Over the years I have had many ISP and email addresses - but now we have finally gone almost fully virtual...
I have a live login and MS ID 4 my SkyDrive account but I only use my MS touch with 8.1, SkyDrive and office 365 for mobility.
And I still like to backup to my own server!!!
What would be good is if I can put all the software licenses and product keys of the software and keep a record of my mac addresses for hardware and even static IP's in a file or a secure location within the MS online store.
That's where MS wants me to get my computing needs from in future and I will always be able to retrieve it in future but what about the $$$$$ I have spent on software, hardware and applications prior to now???
I know u guys love 2 collect data 4 marketing analysis,
4 example I have an old PC that is still running a server from last century - if you knew about it a simple script would allow you to offer upgrades or at least relevant MS products - UNLIKE the rubbish adds I just turn off or tune out
now...
Why cant I add products previous online email purchases into the 1 MS live ID account where I can keep it together? If you make that available I don't have to have separate steam accounts, EA game accounts, ASUS and adobe accounts etc
etc.
What has brought me 2 this is I was looking for my office pro 2007 disks to rebuild a HOME USE ONLY windows 7 laptop (NO touch screen so 8.1 is no benefit at all)
I HAVE 4 Genuine PRODUCT KEYs for Office 2007 BUT EVERY TIME I WENT TO DOWNLOAD the software - regardless of the key I used - I got the error message: We are sorry, but we are unable to complete your request.•The Office 2007 Product Key
provided is already associated with another user on this site. Please log in with the user information originally used with this Office 2007 Product Key.
That's crap - This is a clean brand spanker install of Win7 and there was nothing b4 I put the oem drivers from Toshiba back on.
I looked at dozens of support pages and forum blogs and tried for hours to get a copy to download - including incognito and other logins but because my default PC name is also my MS Windows live ID the same error was repeated.
I keep away from the non MS sites for these things and with good reason - there were heaps of similar users with the same issue or very close to it that had downloaded from a supposed MS copy from eValue or digital river etc and the next
thing was total corruption of the OS.
EVENTUALLY I found a LIVE MS chat on a support site in the US and she gave me a link to a slightly older version which will need updating and some reg edit changes but so far, so good.
The point is - what a crock !
I should be able to just keep all my software, drivers, updates, service packs, and versions that I have upgraded in the MS store.
If Microsoft aren't going to support XP or Office 2003 and eventually 2007, vista & Windows7 not far behind??? then that's still no excuse for them to put these restrictions and limits when I OWN my copy of the software!!
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Error saving data structure CE11000 (please read log) message number KX 655

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Log4j not logging messages out to weblogic console for custom automatplugin

Hi,
We have a custom automation plugin for the OSM application build 381 in our environment(HP-UX Itanium platform). The plugins are bundled in a single ear application "A.ear" which is a mixed bag of pre-defined automation plugins of type XsltSender, XsltAutomator(both InternalReciever as well ExternalReceiver) as well other custom automators(java). For logging of messages in order to aid debugging of custom automators, we are using a logger "com.xyz.osm.plugin" which is also declared in log4j.xml file that is within omslogging.jar. You must already be aware that the build scripts of assembling, deploying ansd registering plugins also includes omslogging.jar are part of the application ear.
<category name="com.mtsa.osm.plugin">
<priority value="debug"/>
</category>
Below java code snippet is taken from our custom automation plugin classes indicating how the above logger is being used for printing messages.
//Declaration
private static Log log = LogFactory.getLog("com.mtsa.osm.plugin");
mthod1(){
log.info("xyz");
In addition to the above logger, the pre-defined automators XsltSender, XsltReceiver also enable logging from xsl files by making the "log" parameter available. Thus we have lines such as the one below in our xsl files that should print messages to the weblogic console.
<xsl:variable name="addLog1" select="java:info($log, 'transformSiebelActivationRequest: ***** Starting *****')"/>
The logger that allows printing of these lines is "com.mslv.oms.automation".
<category name="com.mslv.oms.automation">
<priority value="info"/>
</category>
These configurations should have ideally allowed one to see messages such as one below getting printed out to weblogic console:
<16-Mar-2012 8:59:36,931 CDT PM> <INFO> <plugin.XSLTReceiver> <ExecuteThread: '19' for queue: 'oms.automation'> <transformSiebelActivationRequest: ***** Starting *****>
Unfotunately after having done all the above configuration, we are still unable to see any such log messages in the console apart from those emitting from SOP and from <xsl:message> inserted in java & xsl files respectively.
I also checked if the log4j sub-system is able to correctly initialize after parsing the log4j.xml. It does and one can confirm it by setting system property log4j.debug=true in setDomainEnv.sh file.
$$$$$$$$ log4j initialization by application classloader for oms.ear application $$$$$$$$$$$$$$$$$$
log4j: Trying to find [log4j.xml] using context classloader weblogic.utils.classloaders.GenericClassLoader@1592141 finder: weblogic.utils.classloaders.CodeGenClassFinder@1112e85 annotation: oms@.
log4j: Using URL [zip:/home/osmwl/bea/user_projects/domains/dev04/servers/osmdev04/tmp/_WL_user/oms/amuube/omslogging.jar!/log4j.xml] for automatic log4j configuration.
log4j: Preferred configurator class: org.apache.log4j.xml.DOMConfigurator
log4j: System property is :null
log4j: Standard DocumentBuilderFactory search succeded.
log4j: DocumentBuilderFactory is: org.apache.xerces.jaxp.DocumentBuilderFactoryImpl
$$$$$$$$ log4j initialization by application classloader for custom automation plugin xyz.ear application $$$$$$$$$$$$$$$$$$
log4j: Trying to find [log4j.xml] using context classloader weblogic.utils.classloaders.GenericClassLoader@1b7a8c5 finder: weblogic.utils.classloaders.CodeGenClassFinder@10bc849 annotation: xyz.ear@.
log4j: Using URL [zip:/home/osmwl/bea/user_projects/domains/dev04/servers/osmdev04/tmp/_WL_user/xyz.ear/ah0eeq/omslogging.jar!/log4j.xml] for automatic log4j configuration.
log4j: Preferred configurator class: org.apache.log4j.xml.DOMConfigurator
log4j: System property is :null
log4j: Standard DocumentBuilderFactory search succeded.
log4j: DocumentBuilderFactory is: weblogic.xml.jaxp.RegistryDocumentBuilderFactory
log4j: debug attribute= "false".
Ironically, logging levels for loggers defined in log4j.xml of oms.ear could be dynamically changed from log4jAdmin.jsp page and the results are immediately visible. However for some reason, loggers defined in log4j.xml of custom plugin application were completely getting ignored. I don't see any warnings or erro messages in the logs indicating that log4j configuration failed for custom application failed. We want to refrain using SOP and <xsl:message> but I am afraid we have no option other than filling up our sources files with them.
Bottomline, how do we get application B(which in our case is the custom plugin) to log messaged the console just like that done by application A(oms.ear).
I am sure OSM developers would like to leverage log4j bundled with OSM SDK to log messages that would aid in trouble-shooting during development cycles. Both application ear files have commons-logging-1.1.jar,log4j-1.2.13.jar, omslogging.jar available in their classpaths. In other words, META-INF/MANIFEST.MF file of oms.war(web module within oms.ear) and xyz.jar(ejb module within xyz.ear) has references to these jars.
Appreciate if one can reply and let me know if they could get log messages to print from custom plugin.
Thanks
Edited by: user3693508 on Mar 18, 2012 11:38 AM

Hi,
We have a custom automation plugin for the OSM application build 381 in our environment(HP-UX Itanium platform). The plugins are bundled in a single ear application "A.ear" which is a mixed bag of pre-defined automation plugins of type XsltSender, XsltAutomator(both InternalReciever as well ExternalReceiver) as well other custom automators(java). For logging of messages in order to aid debugging of custom automators, we are using a logger "com.xyz.osm.plugin" which is also declared in log4j.xml file that is within omslogging.jar. You must already be aware that the build scripts of assembling, deploying ansd registering plugins also includes omslogging.jar are part of the application ear.
<category name="com.mtsa.osm.plugin">
<priority value="debug"/>
</category>
Below java code snippet is taken from our custom automation plugin classes indicating how the above logger is being used for printing messages.
//Declaration
private static Log log = LogFactory.getLog("com.mtsa.osm.plugin");
mthod1(){
log.info("xyz");
In addition to the above logger, the pre-defined automators XsltSender, XsltReceiver also enable logging from xsl files by making the "log" parameter available. Thus we have lines such as the one below in our xsl files that should print messages to the weblogic console.
<xsl:variable name="addLog1" select="java:info($log, 'transformSiebelActivationRequest: ***** Starting *****')"/>
The logger that allows printing of these lines is "com.mslv.oms.automation".
<category name="com.mslv.oms.automation">
<priority value="info"/>
</category>
These configurations should have ideally allowed one to see messages such as one below getting printed out to weblogic console:
<16-Mar-2012 8:59:36,931 CDT PM> <INFO> <plugin.XSLTReceiver> <ExecuteThread: '19' for queue: 'oms.automation'> <transformSiebelActivationRequest: ***** Starting *****>
Unfotunately after having done all the above configuration, we are still unable to see any such log messages in the console apart from those emitting from SOP and from <xsl:message> inserted in java & xsl files respectively.
I also checked if the log4j sub-system is able to correctly initialize after parsing the log4j.xml. It does and one can confirm it by setting system property log4j.debug=true in setDomainEnv.sh file.
$$$$$$$$ log4j initialization by application classloader for oms.ear application $$$$$$$$$$$$$$$$$$
log4j: Trying to find [log4j.xml] using context classloader weblogic.utils.classloaders.GenericClassLoader@1592141 finder: weblogic.utils.classloaders.CodeGenClassFinder@1112e85 annotation: oms@.
log4j: Using URL [zip:/home/osmwl/bea/user_projects/domains/dev04/servers/osmdev04/tmp/_WL_user/oms/amuube/omslogging.jar!/log4j.xml] for automatic log4j configuration.
log4j: Preferred configurator class: org.apache.log4j.xml.DOMConfigurator
log4j: System property is :null
log4j: Standard DocumentBuilderFactory search succeded.
log4j: DocumentBuilderFactory is: org.apache.xerces.jaxp.DocumentBuilderFactoryImpl
$$$$$$$$ log4j initialization by application classloader for custom automation plugin xyz.ear application $$$$$$$$$$$$$$$$$$
log4j: Trying to find [log4j.xml] using context classloader weblogic.utils.classloaders.GenericClassLoader@1b7a8c5 finder: weblogic.utils.classloaders.CodeGenClassFinder@10bc849 annotation: xyz.ear@.
log4j: Using URL [zip:/home/osmwl/bea/user_projects/domains/dev04/servers/osmdev04/tmp/_WL_user/xyz.ear/ah0eeq/omslogging.jar!/log4j.xml] for automatic log4j configuration.
log4j: Preferred configurator class: org.apache.log4j.xml.DOMConfigurator
log4j: System property is :null
log4j: Standard DocumentBuilderFactory search succeded.
log4j: DocumentBuilderFactory is: weblogic.xml.jaxp.RegistryDocumentBuilderFactory
log4j: debug attribute= "false".
Ironically, logging levels for loggers defined in log4j.xml of oms.ear could be dynamically changed from log4jAdmin.jsp page and the results are immediately visible. However for some reason, loggers defined in log4j.xml of custom plugin application were completely getting ignored. I don't see any warnings or erro messages in the logs indicating that log4j configuration failed for custom application failed. We want to refrain using SOP and <xsl:message> but I am afraid we have no option other than filling up our sources files with them.
Bottomline, how do we get application B(which in our case is the custom plugin) to log messaged the console just like that done by application A(oms.ear).
I am sure OSM developers would like to leverage log4j bundled with OSM SDK to log messages that would aid in trouble-shooting during development cycles. Both application ear files have commons-logging-1.1.jar,log4j-1.2.13.jar, omslogging.jar available in their classpaths. In other words, META-INF/MANIFEST.MF file of oms.war(web module within oms.ear) and xyz.jar(ejb module within xyz.ear) has references to these jars.
Appreciate if one can reply and let me know if they could get log messages to print from custom plugin.
Thanks
Edited by: user3693508 on Mar 18, 2012 11:38 AM

How to write messages into system log(sm21) using c_write_syslog_entry

Hi,
May i know how to write my application messages into system log(sm21)
using "c_write_syslog_entry". Any explanation regarding the Type. ID, Data
will be useful with examples. Incase of any other FM's or C functions does
the same Please let me know.
Thanks
Prasath

Hello Prasanth
I agree with Kareem that you should prefer the application log. If interface IF_RECA_MESSAGE_LIST is available on your SAP system this is the first choice for collecting messages AND storing them as application log.
For an example you may have a look at my Wiki posting [Message Handling - Finding the Needle in the Haystack|https://wiki.sdn.sap.com/wiki/display/profile/2007/07/09/MessageHandling-FindingtheNeedleintheHaystack]
Not shown in this example is the storage of the application log. However, if you look at method CF_RECA_MESSAGE_LIST=>CREATE you see that you can add the application log references here.
Regards
Uwe

G/L account 200010 cannot be used (please correct) Message no. ME045

HI All,
When I am trying to create PO for purchasing an asset from MM, I am getting below error.
I have chosen "A" in Account Assingment Category and given Asset number.
GL 200010 is APC GL Account defined corrected.
G/L account 200010 cannot be used (please correct)
Message no. ME045
Diagnosis
Comparison of the field selection strings from the G/L account 200010 and the account assignment category A reveals that there is an incompatible combination of field selections for the field selection group 'Asset number / subnumber'.
The G/L account field selection is stored in table T004F; that for the account assignment is stored in table T162K.
Procedure
Please enter a correct G/L account.
Can you pls advice me.
Niranjan Yandamuri
Edited by: Yandamuri Niranjan on Jan 14, 2012 7:57 AM

Dear expert
The message ME045 is raised whenever there is an inconsistency between the G/L account field selection setup in table T004F and the account assignment field selection setup in table T162K. This is same as explained in the long text of the error message.
Please re-check the following:
Adjust the field status definition of table T162K to the field selection in Financial Accounting (table T004F). Proceed as follows:
1. Determine the item of the field in question in the field selection string. You obtain this information from table TMODU, in the 'MODIF' column in transaction SE16.
2. Edit table T162K using transaction SM31 and change the position of the field status definition in question. An optional entry '.' might be a good starting point in many cases.
Or better
Please, kindly try this:
.- In transaction FS03 check for the relevant G/L account number and the relevant Company Code, the Field Status Group (under the tab for 'Create / bank / interest').
.- For this Field Status Group and Company Code check the customizing transaction OBC4.Under the 'Additional account assignments' group see the setting maintained.
.- Now check with OME9 for your account assignment category 'A'
Are these two settings the same ones? Just in case, please set both of them to 'Optional' and re-test the system behavior afterwards.
Re grads
Ajeesh.s

Error message 'Please log on to the SAP system' when selecting 'shop'

In SRM when we click on 'shop' or 'Goods Receipt' we get the error 'ITS System Information 'Please log on to the SAP System' where it prompts user to log on again. However when user logs on it opens up the same screen again saying please log on to the sap system.
This only happens when we shop using the External ITS (wgate), EBP works fine using the Internal ITS.
Please can someone help.
Kindest Regards
Paul

Hi
Please try this ->
Look using SRM transaction SITSPMON and RZ20, RZ21.
Also Please check SAP OSS Note 517860
-> For ITS, You need to maintain the RFC connection in the connection type "T" i.e TCP/IP. Maintain in the Table - TWPURLSVR.
Ensure that you have maintained correct entries in the TWPURLSVR table using SM30 transaction for the ITS Web path (http or https address path). Note you are passing port - 8001 in the address here. Incase you face problems, Please ask you BASIS person to help you out.
-> Please ask you BASIS person to help you out for maintaining ITS settings. (Ensure IACOR service is running properly - ITS server is running), through the transaction SMICM
-> What all logs appear in SLG1 and SM21 transactions after publishing all the Internet services.
-> If you are using ITS 6.2,you need to do the IACOR settings for SRM on the ITS server.Also in SE80 mainatin the Site for SRM system.After this ,you can publish all the ITS services usig the report,W3_PUBLISH SERVICES.
Related links ->
Integrated ITS :Login Problem
Re: ITS_CANT_LOAD_INCLUDE in BBPstart service
Re: ITS_DEST_NOT_FOUND
Re: ITS Configuration
Re: ITS Template not found
Do let me know.
Regards
- Atul

I keep receiving this message "You can't open your current photo library using this version of iPhoto" You have made changes to your photo library using a newer version of iPhoto. Please quit and use the latest version of iPhoto."

I keep getting this message. What do I do? You have made changes to your photo library using a newer version of iPhoto. Please quit and use the latest version of iPhoto.

https://itunes.apple.com/ca/app/iphoto/id408981381?l=en&mt=12

Att Partners: Please log messages using customer ID

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