Att: Steve - Customer's Deserve FREE Video Support (NOT DVD RELATED)

Question

So in the end Steve, you cannot refute my logic on a factual basis, you can, and have only, disagreed with it based on YOUR perceptions. Perceptions that are fallible, just as my own are to a lesser or greater extent, based on the fact that your mind is pre determined to maintain it's presently accepted course. So what? You have not proved me wrong. You do not refute the fact that other software manufactures/developers that are just as potential as is Adobe, with respect to music related software, do offer excellent quality free video tutorials as a part of their basic support.
You maintain in your closing statement that Adobe has no logical reason to change their present course of action with respect to an absence of free video tutorial support. Do you realize what a foolish and illogical statement that is? I & THOUSANDS of others like me are that reason Steve. Certainly we may not constitute a majority of users, so what? We are customers Steve, and frankly therefore, we are right. Period. That is irrefutable business logic Steve. It's grounded well within the reality that this type of support is more than precedented within their very own jungle so to speak. This is not some whacked out eccentric's request Steve. This is as basic as basic gets.
You made the assertion that Videos were too expensive to be incorporated within the scheme of Adobe's operations without having a negative impact on the software's cost. I CLEARLY showed you that it could. You simply disagreed and returned insults as if "you knew it all" (which you don't & that's YOUR problem incidentally) without the slightest shred of proof to back up your disagreement. That's called being stubborn Steve. Just because it's YOUR way of doing something Steve, does not make it the only effective way it can (and is being done in reality)accomplished.
We have both made our case clear. I stand fully by mine and contend that it is both fair & reasonable.
Incidentally Ozpeter, I NEVER suggested free DVDs be included. Better go back and reread what I did suggested instead of fabricating reality to best serve your position.

Answer 1

Indeed, you referred to "comprehensive training video tutorials". I stand corrected. But none the less the subject has been discussed sufficiently.