'Attach file' window keeps crashing whichever program uses it. Any ideas how to resolve this?

When attempting to attach a file with Firefox, Safari or Thunderbird Mail, once opened the application stalls and I have to Force Quit. Any tips on how to resolve this?

I don't know why this error occurs, unless you have attempted to downgrade iTunes.
This method should get you up and running again.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

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Am using osx lion 10.7.2 on a mid 2010 macbook, and cannot empty my trash bin. it verifies files to delete and then quits. anyone got any ideas how to fix this?

am using osx lion 10.7.2 on a mid 2010 macbook, and cannot empty my trash bin. it verifies files to delete and then quits. anyone got any ideas how to fix this?

This utility may help > Download Trash It! for Mac - Force-empty your trash can. MacUpdate.com

I updated my itunes this morning, and now I keep getting an error message when trying to burn a disc. Any ideas how to resolve this?

I updated my itunes this morning, and now I keep getting an error message when trying to burn a disc. Any ideas how to resolve this?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

I am trying to install the OS Mavericks upgrade on my MAC and it requests for me to enter an administrator password. I do not use an an administrator password on the machine. Any ideas how to resolve this?

I am trying to install the OS Mavericks upgrade on my MAC and it requests for me to enter an administrator password. I do not use an an administrator password on the machine. Any ideas how to resolve this?

If you bought the machine new yourself, and did not enter a password when configuring it, leave the field blank.
If you bought it used, then you need to reset the password, as described here:
Apple Article to reset the password

HT3275 I have a red "i" message - The backup disk image "/Volumes/_________'s Time Cap/Macintosh.sparsebundle" is already in use. Any idea how to fix this?

I have a red "i" message - The backup disk image “/Volumes/_________’s Time Cap/Macintosh.sparsebundle” is already in use.
Any idea how to fix this?

Pull the power cord from the back of the Time Capsule
Count to ten
Plug the power cord back into the back of the Time Capsule
This simple reset will fix this issue 98% of the time. If you are in the unlucky 2% category, more help is here:
The Backup disk image ... sparsebundle ... is already in use.

Every time I play a video on youtube it sounds like another version of that video is playing five seconds later, (and keeps doing so over and over) any idea how to fix this?

When I load a video on youtube, it plays, and then it sounds like another version of that video plays 5 seconds later, and after 5 seconds more, another version etc- etc.

iTunes saves out a new copy of the entire library file every time a change is made to the library. This is not new behavior.
The slowdowns I have seen like this have ususally been caused by:
A virus
or
Some anti-virus software is incorrectly interpreting the rewriting of the file and is causing a problem.
Either way, you should definitely update your anti-virus software and definitions to the latest, and run a full scan of your system. If that does not help, you may want to recreate your iTunes library.

HT1175 I am trying to setup my Time capsule via a ethernet cable as a back up for a new iMac. The on button on the time capsule set up window keeps failing to stay on. Any ideas what to do?

I am trying to setup my Time capsule via a ethernet cable as a back up for a new iMac. The on button on the time capsule set up window keeps failing to stay on. Any ideas what to do?

A PC can have more issues connecting than a Mac.
But it really should not matter.. so just try it in situ.. press and hold the reset.. once it starts up, it will return to default IP, 10.0.1.1 the PC should then be able to find it via the airport utility.
If not drag it over to the Mac and plug in there by ethernet.. or since it is a laptop, really should not be that difficult to drag the Laptop and plug it into the TC.
Important thing is to get access to the TC.
The Mac if it is running lion, then you MUST download and install 5.6 airport utility to do anything useful.
http://support.apple.com/kb/DL1482

I am using a T61 ThinkPad with an external hard drive and my itunes library keeps disapearing but remains on the external drive. Any idea how to fix this so my music doesn't disapear all the time? It's a real drag pulling music back into iTunes each week.

I am using a T61 ThinkPad with an external hard drive and my itunes library keeps disapearing but remains on the external drive. Any idea how to fix this so my music doesn't disapear all the time? It's a real drag pulling music back into iTunes each week

In iTunes 11 uncheck the preferences setting in in the iTunes Preferences panel "Advanced > Copy Files to iTunes Media folder when adding to Library"

I have changed my e-mail address and therefore need to change my apple ID. When I change it to my new address it says it is already my rescue address and cannot be used. Any ideas how to change my rescue address?

I have changed my e-mail address and therefore need to change my apple ID. When I change it to my new address it says it is already my rescue address and cannot be used. Any ideas how to change my rescue address?

To change the iCloud ID ("email address") you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. When you do this you may find that the password for your old ID isn't accepted. If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

When launching Illustrator on Mac OSX 10.9 I get an erro that the program is no longer supported on PowerPC. I tried moving the plug-ins to a different folder as the Adobe site suggested but no luck. Any ideas how to get this launched again? Same issue fo

When launching Illustrator on Mac OSX 10.9 I get an error that the program is no longer supported on PowerPC. I tried moving the plug-ins to a different folder as the Adobe site suggested but no luck. Any ideas how to get this launched again? Same issue for Photoshop and InDesign

You will need to uninstall, run the Cleaner tool and reinstall you adobe applications. Adobe apps don't take kindly to inplace updates of the OS on Macs.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Hello I have just updated my iphone 5 and it keeps requesting 2 old email addresses from I quests my old laptop any idea how to stop this ? Thanks

Hello I have just updated my iphone 5 and it keeps requesting 2 old email addresses from I quests my old laptop any idea how to stop this ? Thanks

Log out of the old ID, then login using the new one with the correct pw.

TS1424 I keep getting error -1202 when trying to connect to itunes store, any idea how to fix this?

I keep getting error -1202 when trying to connect to itunes store, any idea how to fix this?
Thanks

Perhaps try the iTunes Store loads partially or returns "Error 306" or "Error 10054" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

I am trying to pair my cell phone and tablet using Messages App, but only MMS messages will come through on my tablet. I've tried pairing and unpaired, reinstalling app on my tablet, and can't figure it out. Any idea how to fix this?

I am trying to pair my cell phone and tablet using Messages App, but only MMS messages will come through on my tablet. I've tried pairing and unpaired, reinstalling app on my tablet, and can't figure it out. Any idea how to fix this?
Thanks

I Shared my most ridiculous situation but didn t log under your problem.
sorry, I gave you your answer under sunshine99 or Dianna. I want out and you want in.
if you not find just email me at [removed]
thanks
Personal information removed as required by the Verizon Wireless Terms of Service
Message was edited by: Admin Moderator

I've problem with Game Center . I can't sign in Game Center on my iPad . I tap on the Game Center icon but the page is blank. I tried go to setting, my Apple ID appear but the page keep on loading and nothing pop up. How to resolve this issue?

I've problem with Game Center . I can't sign in Game Center on my iPad . I tap on the Game Center icon but the page is blank. I tried go to setting, my Apple ID appear but the page keep on loading and nothing pop up. How to resolve this issue?

Hi, bamboo64.
Try closing all open applications in multitasking and power cycling the device. Once this is done test the results. If the issue persists, I have included a couple troubleshooting articles that I would recommend going through.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
Jason H.

When trying to download the new iPhone version, I keep getting an error message that my network connection has timed out. Any ideas how to fix this?

When trying to download the new iPhone version, I keep getting an error message that my network connection has timed out. Any ideas how to fix this?

This is asked and answered many time each day. The forum search bar is on the right side of this page.
Disable your firewall/security software and try again.

'Attach file' window keeps crashing whichever program uses it. Any ideas how to resolve this?

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