Attach to email freezes session

Environment:
Server 2003 SP2
Citrix Presentation Server Ver 4.5.1
Outlook 2003 SP3
Acrobat Reader Ver 9.1.3
CITRIX SESSION FREEZES WHEN SENDING EMAIL WITH PDF ATTACHMENT FROM ACROBAT READER
User opens PDF email attachment in Outlook. Acrobat Reader opens the attachment and user does “Attach to Email”. Outlook message window opens with PDF attached. User enters To: address – additional text may, or may not, be entered. User clicks on “Send”. Session freezes with no Application or System Events recorded on the Citrix server. Trouble occurs intermittently.

Not sure but this might be a Windows Control Panel Issue.

Similar Messages

Reader 9.5.0 win7: using the Attach to Email... command causes outlook 2003 to freeze when sending

Clicking the envelope icon or choosing the menu option works as usual, but when I try to send the email in outlook 2003 I get an error message that says "The email failed, try again." Then Outlook freezes and you have to end its task in order to continue. I've had this issue on two seperate machines. Any ideas, aside from attaching the email from outlook manually?

Does this happen for all the files or only files greater than a certain size?

Attach to email - Outlook 2011

Hoping someone has the latest on the inability to use "Attach to email" with the default email client being Outlook. Here are my particulars:
Macbook Pro - Lion
Adobe Acrobat Pro - 10.1
Outlook 2011 - update 14.1.2
I have searched various sites and it appears that Adobe isn't supporting Outlook for Mac. It works fine w/ Windows. Saw one reference to this being fixed in future Adobe release but that was unofficial and it appears that this is an old issue. I work around it now simply by saving the file and then attaching to an email from w/in Outlook but that is a bit of a pain. If you I try to attach w/in Adobe the application freezes and i have to force quit.
thank for any info in advance.
j

Yes the Acrobat PDFviewer Plug does nt work with anything but Safari on a Mac. In OS9 days it would work with any web Browser.
But Adobe has decided That they will only support Webkit Browsers and refuses to support despite pleading with Adobe by people using Ecko based browsers. This leave more people unable to use the adobe PDFviewer plugin, than can. A fellow from Germany called Schubert has come up with a PDF Browser Plugin that can use any Browser Webkit or Gecko except Internet Explorer. The one caveat is that you can't fill out forms. And he is banned from putting that feature in, by Adobe.

Email freezing up

Ever since updating to IOS 8 on my iPad 3 I have had a slew of problems. recent has to do with email freezing up...when I try to type an email the popup keyboard locks up. If it's not locked up it blocks ability to view message I am typing. Any ideas ?

Does this happen on any email or just specific emails? I ask this because I have seen this with some messages sent with attachments and the download attachment option is checked..
I have had no issue with K9 Email client from the market, give it a try and see if the bug is in the stock email client..

TS3276 Email response went to outbox, tried to resend and email freezes..will not allow cancellation, or any other action. How do I unfreeze my email.

Email response went to outbox, tried to resend and email freezes..will not allow cancellation, or any other action

Was this an unusual mail message in any way, such as a message with a very large attachment? If so, it may not be permitted by the mail server.
If you mean that all of Mail.app is currently wedged, then option-click (and hold) on the Mail.app icon in the dock and (when the popup appears) select force quit.
If Mail.app is not wedged (and if it's just this message that's stuck), then ignore this and don't force-quit mail. Just Quit from mail.
Take your network offline. (If Mail.app is working, you can take all your mail accounts offline, but shutting off WiFi or removing your wired connection will work well enough for the purposes here.)
Relaunch Mail.app and select Mailbox > Rebuild from the menu.
Then select the Window > Connection Doctor from the menu, and see if any errors are reported.
Then nuke the message.
Then reconnect your network, or take your mail accounts back online.

Attach as email locking up Outlook

Hello All,
This issue just started. Whenever one of my users uses the attach to email option the email will show up with two of the same attachments on two separate attachment lines and the email as well as Acrobat will freeze. We are using Acrobat Standard 8. Any suggestions?
Regards,
Rob

With the x64 system, you may have to either upgrade to AA X or save the PDF and then attach it. Adobe does not consider AA8 compatible with Win7, particularly Win7 X64, though a few folks have succeeded to use it. The problem may actually be a 64-bit outlook. I am only guessing. Hopefully some folks who have been successful with AA8 will drop by and share their experiences.

Issue in attachement in email

HI,
Am trying to send a attachement in email.If a trying to send it as a text format am getting the o/p if i change it as XLS or CSV am not getting any attachement.Wats the reason for it and how to correct it.

Hi Shruti,
Which M you are using to attach and send the mail. Please provide some code.
Regards,
Premal

Adobe Reader 'Attach to Email' is not working

I have a client that is running Windows 7 and when opening a PDF with Adobe Reader is unable to use the "Attach to Email" function. We tried this with Adobe X, Adobe 9.3, Adobe 9.4.2. None of these will work. An error occurs: "Acrobat is unable to connect to your email program." We get the same error on any of these versions. For some reason Adobe 9.3.4 upgrade does not install with 9.3, where I read in a resource discussion that this version should work ion Windows 7.
Adobe Reader X seems to be a known issue with Windows 7 for this problem. My client recently upgraded from Windows XP and did not have this problem on that OS. A current work-around is to save the PDF then attach it to an email, but she would greatly prefer to use the Attach to Email function within Adobe Reader without having to save the PDF and manually attach it.
Thanks for any help!

Bigshrimpin
Apr 1, 2011
I have the same issue using Acrobat X and Thunderbird 3.1.6 on Windows 7. Attach to email function is NOT working.
It worked when I had outlook 2007 installed, but I couldn't find where to change the setting to thunderbird.
I uninstalled outlook. Now the attach to email feature won't work at all.
Thunderbird is set to the default email client in windows . . . this is extremely annoying!!
File > Attach to email . . . It appears this feature doesn't work with any emails client except outlook??????
Attach to email worked on WinXP for Lotus Notes 8.5 email client (maybe an older Adobe Reader, version 9.4), but not after we upgraded to Win7. No Adobe Reader versions we have tried will work on Win7 for Lotus Notes.

When sending an email using outlook can you attach another email?

When sending a new email using outlook, is it possible to attach another email?

What does that have to do with iPhones?

IPhone 4S no text notifications and email freezing

new update on IPhone now email freezes and I never know when someone texts me also typing takes phone awhile to catch up its all in slow motion

Sounds like you haven't yet taken ALL the recommended troubleshooting steps outlined in the User Guide (restart, reset, restore from backup, restore as NEW).
In addition, you might want to get another SIM card from your carrier.

Since upgrading to Mavericks, 10.9.1, pictures that come attached to emails no longer display. There is only a blank space that after about 1 minute, has a small box with a question mark. How can I go back to attached images?

Since upgrading to Mavericks, 10.9.1, pictures that come attached to emails no longer display. There is only a blank space that after about 1 minute, has a small box with a question mark. Double clicking on the box will open the image in a separate window. It's very slow and tedious for multiple images. How can I go back to attached and displayed images? If I click on "Forward", the images appear instantly in the email to be forwarded.

Scott,
My problem seemed to fix itself. Or, by shutting down the computer one night, instead of putting it to sleep, may have reset something. Since updating to Mavericks, I always (or usually) let the computer sleep overnight or anytime I'm walking away from it. A few days ago, I was updating notes for my kids about how to find all my stuff and how to turn on my computer, so I wanted to rewrite the start-up procedures for the iMac, just in case they ever need to. Well, I shut it down one night so the following morning, I could write down each step. Lo and behold, the images, etc. are all there again! Solved, but I'm not sure why.
Tom

Acrobat 9.0 - "attach to email" function no longer works (Win 7, MS Outlook 2010)

Dear All,
All of a sudden, my "attach to email" function no longer works. If I open a PDF in Acrobat 9.0, and I try to "attach to email," nothing happens. This feature has always worked for me in the past. When I check for updates, Acrobat reports that I'm up to date. I recently updated Flash Player 16 and Reader XI (11.0.10).
My OS is Windows 7, 64 bit, and I use MS Outlook 2010.
Thanks so much for your time.

Hi rlee711,
You might need to refer this kb file to resolve the issue:
Attach To Email doesn't work | Acrobat 9.4.2
Although, Acrobat 9 is not compatible with Outlook 10, I would like you to prefer using only the supported product.
To understand in detail, please refer the link given below:
Compatible web browsers and PDFMaker applications
Regards,
Anubha

Error opening PDF file when send as attachment via email

Hi,
I searched around the forum to resolve my issue and there's alot of post that is related but i can't find any answer to my issues.
Here's the scenario :-
I try to convert the smartform to PDF and then send the PDF as an attachment via email.
After converting the smartform to PDF, i managed to download the file and view it without any problem but i can't view the PDF as an attachment. It has the following error :-
Adobe Reader could not open '4500002325.PDF' because it is either not a supported fle type or because the file has been damaged (for example, it was sent as an email and wasn't correctly decoded
The following is the snapshot of my code:-
* Determine smartform function module for invoice
CALL FUNCTION 'SSF_FUNCTION_MODULE_NAME'
    EXPORTING
      formname           = lf_formname
    IMPORTING
      fm_name            = lf_fm_name
    EXCEPTIONS
      no_form            = 1
      no_function_module = 2
      OTHERS             = 3.
IF sy-subrc <> 0.
* error handling
    ent_retco = sy-subrc.
    PERFORM protocol_update_i.
ENDIF.
ls_control_param-getotf = 'X'.
CALL FUNCTION lf_fm_name
    EXPORTING
      archive_index        = toa_dara
      archive_parameters   = arc_params
      control_parameters   = ls_control_param
      mail_recipient       = ls_recipient
      mail_sender          = ls_sender
      output_options       = ls_composer_param
      zxekko               = l_doc-xekko " user_settings = ' '
      zxpekko              = l_doc-xpekko
    IMPORTING
      document_output_info = l_ssfcrespd
      job_output_info      = l_ssfcrescl
      job_output_options   = l_ssfcresop
    TABLES
      l_xekpo              = l_doc-xekpo[]
      l_xekpa              = l_doc-xekpa[]
      l_xpekpo             = l_doc-xpekpo[]
      l_xeket               = l_doc-xeket[]
      l_xtkomv             = l_doc-xtkomv[]
      l_xekkn              = l_doc-xekkn[]
      l_xekek              = l_doc-xekek[]
      l_xkomk              = l_xkomk
    EXCEPTIONS
      formatting_error     = 1
      internal_error       = 2
      send_error           = 3
      user_canceled        = 4
      OTHERS               = 5.
IF sy-subrc = 0.
    CALL FUNCTION 'CONVERT_OTF'
      EXPORTING
        FORMAT                = 'PDF'
      IMPORTING
        BIN_FILESIZE          = v_len_in
        BIN_FILE              = v_bin_file
      TABLES
        OTF                   = l_ssfcrescl-otfdata
        LINES                 = l_pdf
      EXCEPTIONS
        ERR_MAX_LINEWIDTH     = 1
        ERR_FORMAT            = 2
        ERR_CONV_NOT_POSSIBLE = 3
        ERR_BAD_OTF           = 4
        OTHERS                = 5.
* email subject
    CONCATENATE 'Purchase order' l_doc-xekko-ebeln INTO lw_subject
                SEPARATED BY space.
* RECIPIENTS
    lwa_recipients-rec_type = 'U'.
    lwa_recipients-express = 'X'.
    SELECT adr6~smtp_addr
    INTO TABLE gv_smtp_addr
    FROM ekko AS ekko INNER JOIN
         lfa1 AS lfa1 ON ekko~lifnr      = lfa1~lifnr INNER JOIN
         adr6 AS adr6 ON adr6~addrnumber = lfa1~adrnr
    WHERE ekko~ebeln = l_doc-xekko-ebeln.
    IF NOT gv_smtp_addr[] IS INITIAL.
      LOOP AT gv_smtp_addr INTO gv_smtp_addr_line FROM 2.
        lwa_recipients-receiver = gv_smtp_addr_line.
        lwa_recipients-copy = ''.
        APPEND lwa_recipients TO ptb_recipients.
      ENDLOOP.
* Text Data
        CALL FUNCTION 'READ_TEXT'
          EXPORTING
            id                      = 'ST'
            language                = 'E'
            name                    = 'TEST'
            object                  = 'TEXT'
          TABLES
            lines                   = lv_lines
          EXCEPTIONS
            id                      = 1
            language                = 2
            name                    = 3
            not_found               = 4
            object                  = 5
            reference_check         = 6
            wrong_access_to_archive = 7
            OTHERS                  = 8.
      LOOP AT lv_lines INTO lv_lines_line.
        ltb_objtxt = lv_lines_line-tdline.
        APPEND ltb_objtxt.
      ENDLOOP.
      DESCRIBE TABLE ltb_objtxt LINES lw_tab_lines.
      READ TABLE ltb_objtxt INDEX lw_tab_lines.
* document data contains information for the whole message
      lwa_doc_chng-obj_descr = 'ABAPlist'.
* Control Data
      lwa_doc_chng-obj_name   = 'TESTING'.
      lwa_doc_chng-sensitivty = 'F'.
      lwa_doc_chng-no_change = 'X'.
      lwa_doc_chng-priority   = '1'.
      lwa_doc_chng-obj_prio   = '1'.
      lwa_doc_chng-obj_langu = sy-langu.
      CLEAR ltb_objpack-transf_bin.
*Attachment
*Move the binary attachment to other internal table.
      ltb_objpack-head_start = 1.
      ltb_objpack-head_num   = 0.
      ltb_objpack-body_start = 1.
      ltb_objpack-body_num   = lw_tab_lines.
      ltb_objpack-doc_type   = 'RAW'.
      APPEND ltb_objpack.
      clear : lw_tab_lines.
*Get the number of lines in the Attachment (PDF FILE)
*      DESCRIBE TABLE it_mess_att LINES lw_tab_lines.
      DESCRIBE TABLE l_objbin lines lw_tab_lines.
      ltb_objpack-transf_bin = 'X'.
      ltb_objpack-head_start = 1.
      ltb_objpack-head_num   = 1.
      ltb_objpack-body_start = 1.
      ltb_objpack-body_num = lw_tab_lines.
      ltb_objpack-doc_type = 'PDF'.
      ltb_objpack-obj_descr = l_doc-xekko-ebeln.
      ltb_objpack-doc_size = lw_tab_lines * 255.
      APPEND ltb_objpack.
*Email Subject
      lwa_doc_chng-obj_descr = lw_subject.
        lwa_recipients-receiver = recipeint.
        lwa_recipients-rec_type = 'U'.
        lwa_recipients-copy     = 'X'.
        lwa_recipients-express = 'X'.
        APPEND lwa_recipients TO ptb_recipients.
      CALL FUNCTION 'SO_DOCUMENT_SEND_API1'
        EXPORTING
          document_data = lwa_doc_chng
          COMMIT_WORK   = 'X'
        TABLES
          packing_list = ltb_objpack
          contents_bin = l_objbin
          contents_txt = ltb_objtxt
          receivers     = ptb_recipients.
      IF sy-subrc <> 0.
* MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
*         WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
      ENDIF.
    ENDIF.
ENDIF.
Edited by: ~loObie on Apr 23, 2010 12:01 PM
Edited by: ~loObie on Apr 23, 2010 12:02 PM

Did you send the pdf in the following format ...
2. Sending PDF as mail.
CLEAR t_receivers.
REFRESH t_receivers.
t_receivers-receiver = sy-uname.
t_receivers-rec_type = 'B'.
t_receivers-com_type = 'INT'.
t_receivers-notif_del = 'X'.
t_receivers-notif_ndel = 'X'.
APPEND t_receivers.
CALL FUNCTION 'SO_DOCUMENT_SEND_API1'
EXPORTING
document_data = w_doc_data
put_in_outbox = 'X'
sender_address = ld_sender_address
sender_address_type = ld_sender_address_type
commit_work = 'X'
IMPORTING
sent_to_all = w_sent_all
TABLES
packing_list = t_packing_list
contents_bin = t_attachment
contents_txt = it_message
receivers = t_receivers
EXCEPTIONS
too_many_receivers = 1
document_not_sent = 2
document_type_not_exist = 3
operation_no_authorization = 4
parameter_error = 5
x_error = 6
enqueue_error = 7
OTHERS = 8.
Quote from the Following [LINK|http://www.sap-basis-abap.com/smartforms/convert-the-smart-form-into-pdf-and-send.htm]

Acrobat 9.4.2 update breaks 'attach to email' functionality

Everyone - The recent 9.4.2 CPSID_83708 Acrobat update has caused the 'attach to email' function not to work. This is happening for at least two of my users whose computers are running Windows XP Professional. I just installed the update on my Windows Vista machine in an effort to recreate the issue, but the problem did not manifest itself in my Vista machine.
I have read with interest the print problems that several users are reporting related to this patch. I have had no problems printing, but the 'attach to email' issue is extremely troubling to us. I realize that the work-around is to send the attachments directly from our email program which we are doing. However, this does not decrease the urgency to get this resolved. Some of our users are extremely accustomed to accomplishing tasks in a certain manner, and much stress results when I try to change their habits.
When they click 'attach to email', an error message comes up that says 'Adobe Acrobat 9.4.2 has encountered a problem and needs to close.' I am attaching the detailed information that I could view from the error window below. Please advise on how I can uninstall this 'uninstallable' patch. I have currently advised users to opt out of any Adobe updates, but I am sure that people will continue to receive them.
Thanks in advance for any help with this.
Penny Downey

Could someone from Adobe respond to this specific issue so that we know we are being heard? Will the fix for the print issue also resolve the 'attach to email' problem? Is there any work around other than telling users to attach directly from their email programs?
Thanks in advance for your response to our concerns.
Penny

DEP crashes Adobe Reader 9.4.2 when using attach to email

Hi
I face a problem on our two windows 2008 SP2 RDS servers. When viewing a .pdf file in Adobe Reader 9.4.2 and using the attach to email option the program gets shut down by Data Execution Prevention and crashes AR. Usually with one of these errors.
Faulting application AcroRd32.exe, version 9.4.2.220, time stamp 0x4d467676, faulting module dhcpcsvc.DLL, version 6.0.6002.18005, time stamp 0x49e03708, exception code 0xc0000005, fault offset 0x00001895, process id 0x3e04, application start time 0x01cbe879dbad53f0.
sometimes its dhcpcsvc6.dll too.
We're running Outlook 2007.
It is not possible to add AcroRD32.exe to the exceptionlist for DEP.
Any word on how to fix this?

Could someone from Adobe respond to this specific issue so that we know we are being heard? Will the fix for the print issue also resolve the 'attach to email' problem? Is there any work around other than telling users to attach directly from their email programs?
Thanks in advance for your response to our concerns.
Penny

Attach to email freezes session

Similar Messages

Maybe you are looking for