Attachements in CCM

Hallo,
I have a question, if attachements can be added to catalog item(CCM 2.0), for example in PDF form. I need to give purchasers more specific info about the purchasing item. attachements sounds like a good idea but I am not sure if it is possible.
Can anybody help?
Thanks
Jaroslav

Hi Jaroslav,
Pls see this link
Re: Including attachments in CCM
Upload your PDF Documents in MIME Repository in your Catalog System.
with file Type :PDF File (Adobe Acrobat Exchange/Reader) then add the file name and description to Catalog Characteristic eg:ITEM_DESCRIPTION_FILE#/CCM/MIME_TYPE
ITEM_DESCRIPTION_FILE#/CCM/DESCRIPTION
(or)
To Include Images and pdf documents
You use this function to include images and pdf documents in your catalog system . These images are displayed in SAP Catalog Search Engine.
You include images in your catalog by specifying the URL where the image is stored. You cannot include the image files themselves in the catalog. The information required to display an image is contained in the complex characteristic ATTACHMENT, which consists of the characteristics /CCM/DESCRIPTION and /CCM/URL.
You can fill the ATTACHMENT characteristic by:
Uploading the data to the supplier catalog
Entering the data manually in the master catalog or in a procurement catalog
Prerequisites
The catalog in which you want to include images must contain the ATTACHMENT characteristic.
You can create the ATTACHMENT characteristic in two ways:
You can upload the characteristic using CSV 2.0 format or using the XML format that corresponds to the SAP message type CatalogueUpdateNotification.
Once you have triggered the creation of the ATTACHMENT characteristic in the supplier catalog, you can:
Upload the description and URL for the images to the supplier catalog using any of the supported formats for SAP Catalog Authoring Tool (CSV1.0, CSV2.0, BMEcat, eCX XML, or the XML format that corresponds to the SAP message type CatalogueUpdateNotification)
Map the characteristic to the master catalog and procurement catalogs to enable you to fill the characteristic manually
With regards,
mahesh

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Ccm.config issue - cluster

<pre>Hi there,
XI 3.1 , Linux
We have a very strange situation.
We built a cluster for two servers bo1 and bo2 - they had SIA nodes called SIA1 and SIA2 respectively
A week or two ago, the BO repository became corrupted and we had to re-initalise it
This meant re-building the cluster. This necessitated the creatiion of a new SIA node for bo2 called SIAII (not my idea!!)
We did this using cmsdbsetup
This appeared to work and we appeared to have a working cluster
We noticed yesterday that a scheduled webi doc created on bo1 that was to run every 15 minutes was intermittently failing - about 3 out of 10 instances failed.
When we dug deeper, we were able to establish that the webi doc failed when the request was passed to bo2 - indeed it appeared to bring down the wireportserver.exe (both of them)
We re-checked the cluster via cmsdbsetup and everything looked fine.
Then we checked the ccm.config for bo1 and bo2 and things look a little strange. I believe a colleague may edited ccm.config incorrectly - there were 2 sets of entries in ccm.config for bo2 - one for SIA2 and another for SIAII. Perhaps the wrong one was removed/edited
Below is the comparsion of the 2 ccm.config files (bo2 on the left; bo1 on the right)
Neither have anything ins CLUSTER_NAMESERVER="" - is this correct
MYSQLHOSTNAME is incorrect on both
CMSCLUSTER="no" ?
On bo2 the node name is SIANODENAME="SIA2"
We looked at the registry entries and we can see entries for the old SIA...
Real question here is whether the ccm.config is accessed when one member of the cluster passed a report request to the other cluster member - would this be our issue?
SERVICENAME_AUDIT="BOE120_AUDIT"                                SERVICENAME_AUDIT="BOE120_AUDIT"
NAMESERVER="bo2"                                              | NAMESERVER="bo1"
DBTYPE="MySQL"                                                  DBTYPE="MySQL"
INSTALLTYPE="new"                                               INSTALLTYPE="new"
REINIT="yes"                                                    REINIT="yes"
BOBJEVERSION="12.0"                                             BOBJEVERSION="12.0"
SHUTDOWNPORT="8005"                                             SHUTDOWNPORT="8005"
REGFILE="/home/BOXI/bobje/data/.bobj"                           REGFILE="/home/BOXI/bobje/data/.bobj"
DBTYPE_AUDIT="MySQL"                                            DBTYPE_AUDIT="MySQL"
CLUSTER_NAMESERVER=""                                           CLUSTER_NAMESERVER=""
CONNECTORPORT="8080"                                            CONNECTORPORT="8080"
SIAPORTNUMBER="6410"                                            SIAPORTNUMBER="6410"
BOBJELANG="en"                                                  BOBJELANG="en"
BOBJELICENSEKEY="XXXX-xxxxxx-xxxxxxxxx-xxxx"                    BOBJELICENSEKEY="XXXX-xxxxxx-xxxxxxxxx-xxxx"
MYSQLHOSTNAME="127.0.0.1"                                       MYSQLHOSTNAME="127.0.0.1"
PRODUCTID_NAME="BusinessObjects"                                PRODUCTID_NAME="BusinessObjects"
PRODUCTID_VER="12.1"                                            PRODUCTID_VER="12.1"
LOCALNAMESERVER="bo2"                                         | LOCALNAMESERVER="bo1"
PIDDIR="/home/BOXI/bobje/serverpids"                            PIDDIR="/home/BOXI/bobje/serverpids"
CMSCLUSTER="no"                                                 CMSCLUSTER="no"
REDIRECTPORT="8443"                                             REDIRECTPORT="8443"
SIANODENAME="SIA2"                                            | SIANODENAME="SIA"
DEFAULT_NAMESERVER="bo2"                                      | DEFAULT_NAMESERVER="bo1"
INSTALL_DIR="/home/BOXI/bobje/"                                 INSTALL_DIR="/home/BOXI/bobje/"
BOBJEUSERNAME="toronto1"                                        BOBJEUSERNAME="toronto1"
CMSNAMESERVER="bo2"                                           | CMSNAMESERVER="bo1"
DATABASEUID="toronto1"                                          DATABASEUID="toronto1"
INSTALLMYSQL="yes"                                              INSTALLMYSQL="yes"
BOBJEDIR="/home/BOXI/bobje/"                                    BOBJEDIR="/home/BOXI/bobje/"
BOBJEINSTALLLOCAL="system"                                      BOBJEINSTALLLOCAL="system"
SERVICENAME="BOE120"                                            SERVICENAME="BOE120"
CMSPORTNUMBER="6400"                                            CMSPORTNUMBER="6400"
CLUSTERPORTNUMBER="6400"                                        CLUSTERPORTNUMBER="6400"
SERVICEPORT="3306"                                              SERVICEPORT="3306"
SERVICEPORT_AUDIT="3306"                                        SERVICEPORT_AUDIT="3306"
MYSQLHOSTNAME_AUDIT="127.0.0.1"                                 MYSQLHOSTNAME_AUDIT="127.0.0.1"
SIAIILAUNCH='"/home/BOXI/bobje/enterprise120/generic/bobjrest | SIALAUNCH='"/home/BOXI/bobje/enterprise120/generic/bobjrestar
</pre>
Edited by: jemstar on Jun 25, 2009 12:42 PM

<pre>The logs are attached below - might be a registry related issue??
ceserver.cpp:968:virtual bool CDZServer::onInitialize(): TraceLog message 1
2009/06/25 10:40:42.468|>>|E| |16511|1137466256| |||||||||||||||**ERROR:ceserver:invalid entry General\Directories\Config in registry [ceserver.cpp;968]
SystemHelpers.cpp:532:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 2
2009/06/25 10:41:40.613|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:532: unable to resolve the USER_DOCUMENTS variable
SystemHelpers.cpp:540:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 3
2009/06/25 10:41:40.613|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:540: unable to resolve the USER_PROFILE_APP_DIR variable
SystemHelpers.cpp:532:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 4
2009/06/25 10:41:40.850|>>|E| |16511|1199270800| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:532: unable to resolve the USER_DOCUMENTS variable
SystemHelpers.cpp:540:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 5
2009/06/25 10:41:40.850|>>|E| |16511|1199270800| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:540: unable to resolve the USER_PROFILE_APP_DIR variable
SystemHelpers.cpp:532:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 6
2009/06/25 10:47:06.844|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:532: unable to resolve the USER_DOCUMENTS variable
SystemHelpers.cpp:540:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 7
2009/06/25 10:47:06.844|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:540: unable to resolve the USER_PROFILE_APP_DIR variable
SystemHelpers.cpp:532:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 8
2009/06/25 10:47:39.350|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:532: unable to resolve the USER_DOCUMENTS variable
SystemHelpers.cpp:540:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 9
2009/06/25 10:47:39.350|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:540: unable to resolve the USER_PROFILE_APP_DIR variable
SystemHelpers.cpp:532:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 10
2009/06/25 10:48:30.154|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:532: unable to resolve the USER_DOCUMENTS variable
SystemHelpers.cpp:540:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 11
2009/06/25 10:48:30.154|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:540: unable to resolve the USER_PROFILE_APP_DIR variable
SystemHelpers.cpp:532:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 12
2009/06/25 10:51:39.548|>>|E| |16511|1176263568| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:532: unable to resolve the USER_DOCUMENTS variable
SystemHelpers.cpp:540:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 13
2009/06/25 10:51:39.548|>>|E| |16511|1176263568| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:540: unable to resolve the USER_PROFILE_APP_DIR variable
SystemHelpers.cpp:532:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 14
2009/06/25 10:54:22.550|>>|E| |16511|1198218128| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:532: unable to resolve the USER_DOCUMENTS variable
SystemHelpers.cpp:540:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 15
2009/06/25 10:54:22.550|>>|E| |16511|1198218128| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:540: unable to resolve the USER_PROFILE_APP_DIR variable
SystemHelpers.cpp:532:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 16
2009/06/25 10:55:55.728|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:532: unable to resolve the USER_DOCUMENTS variable
SystemHelpers.cpp:540:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 17
2009/06/25 10:55:55.728|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:540: unable to resolve the USER_PROFILE_APP_DIR variable
SystemHelpers.cpp:532:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 18
2009/06/25 10:56:44.085|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:532: unable to resolve the USER_DOCUMENTS variable
SystemHelpers.cpp:540:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 19
2009/06/25 10:56:44.085|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:540: unable to resolve the USER_PROFILE_APP_DIR variable
SystemHelpers.cpp:532:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 20
2009/06/25 10:59:11.076|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:532: unable to resolve the USER_DOCUMENTS variable
SystemHelpers.cpp:540:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 21
2009/06/25 10:59:11.076|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:540: unable to resolve the USER_PROFILE_APP_DIR variable
SystemHelpers.cpp:532:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 22
2009/06/25 11:01:11.492|>>|E| |16511|1199270800| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:532: unable to resolve the USER_DOCUMENTS variable
SystemHelpers.cpp:540:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 23
2009/06/25 11:01:11.492|>>|E| |16511|1199270800| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:540: unable to resolve the USER_PROFILE_APP_DIR variable
SystemHelpers.cpp:532:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 24
2009/06/25 11:06:19.005|>>|E| |16511|1176263568| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:532: unable to resolve the USER_DOCUMENTS variable
SystemHelpers.cpp:540:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 25
2009/06/25 11:06:19.005|>>|E| |16511|1176263568| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:540: unable to resolve the USER_PROFILE_APP_DIR variable
SystemHelpers.cpp:532:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 26
2009/06/25 11:11:12.031|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:532: unable to resolve the USER_DOCUMENTS variable
SystemHelpers.cpp:540:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 27
2009/06/25 11:11:12.031|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:540: unable to resolve the USER_PROFILE_APP_DIR variable
kc3xmlGenericParser.cpp:389:bool Cube::XmlTools::ValueTypedConstant::Validate(const Cube::XmlTools::ic3TokenTranslator*): TraceLog message 28
2009/06/25 11:14:01.242|>>|E| |16511|1170385808| |||||||||||||||**ERROR:C3_GenericParser:ValueTypedConstant::Validate - Client - Invalid value : B95ED5004B624ADF927180432D8E2018 [kc3xmlGenericParser.cpp;389]
kc3cdbdataprovider.cpp:3641:virtual BOResult cdbDataProvider::SetQuerySpec(const ibo_ptr<iboUnknown>&): TraceLog message 29
2009/06/25 11:14:01.250|>>|E| |16511|1170385808| |||||||||||||||**ERROR:C3_Dataprovider:QuerySpec Validate failed ! [kc3cdbdataprovider.cpp;3641]
kdgDocument.cpp:10587:void dgDocument::Check(bool, const char*, bool) const: TraceLog message 30
2009/06/25 11:14:01.250|>>|E| |16511|1170385808| |||||||||||||||**ERROR:dgDocument:An internal error occured while dgDocument is calling pDataProvider->SetQuerySpec(pQuerySpec) [kdgDocument.cpp;10587]
kdgDocumentEx.cpp:1589:virtual BOResult dgDocument::SetQueryMDP(const bo_wstring&, const ibo_ptr<iboUnknown>&, std::ostream&, std::ostream*): TraceLog message 31
2009/06/25 11:14:01.251|>=|E|X|16511|1170385808| |||||||||||||||Uncaught Exception in SilentScope: dgDocumentEx:SetQueryMDP: 0.009
kdgDocument.cpp:4342:BOResult dgDocument::SetQueryMDP(const dgCommandParser::DPCOMMAND&, std::ostream&): TraceLog message 32
2009/06/25 11:14:01.251|>=|E|X|16511|1170385808| |||||||||||||||Uncaught Exception in SilentScope: dgDocument:SetQueryMDP: 0.009
kdgDocument.cpp:4020:void dgDocument::UpdateQueryMDP(const dgCommandParser::DPCOMMAND&, std::ostream&): TraceLog message 33
2009/06/25 11:14:01.251|>=|E|X|16511|1170385808| |||||||||||||||Uncaught Exception in SilentScope: dgDocument:UpdateQueryMDP: 0.009
kdgDocument.cpp:1649:virtual BOResult dgDocument::ProcessDPCommands(std::istream&, bool, std::ostream&): TraceLog message 34
2009/06/25 11:14:01.251|>=|E|X|16511|1170385808| |||||||||||||||Uncaught Exception in SilentScope: dgDocument:ProcessDPCommands: 0.01
SystemHelpers.cpp:532:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 35
2009/06/25 11:32:27.546|>>|E| |16511|1199270800| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:532: unable to resolve the USER_DOCUMENTS variable
SystemHelpers.cpp:540:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 36
2009/06/25 11:32:27.547|>>|E| |16511|1199270800| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:540: unable to resolve the USER_PROFILE_APP_DIR variable
</pre>

Use of Pictures/Images in CCM 2

Hello,
We use CCM 2.0 (200_700 - HP 11) with SRM 5.0 (SAPKIBKT11) and we want to incorporate pictures/images in our catalogs.
I have done some reading in SDN but still Im a bit confused. Please could anyone answer my questions?
1. If in my Vendor Catalogs does not exist the complex caracteristic "/CCM/PICTURE" with ID type data "/CCM/ATTACHMENT ", how can I create it in the vendor catalogs - as it should be incorporated as predefined characteristics as I understand it- ?
2. Where and How should one create a MIME repository?
3. After having created the MIME repository, how does one fill it with data of pictures.
4. Where can one visualize what MIME types are already defined in the system? Trx. or menu path!
5. Do I need to define a OCI field in one of the Characteristics asociated with /CCM/PICTURE for the picture to be visible in the shopping cart while accessing the Catalog? In the standard version there is no OCI field defined in neither of the characteristics /CCM/DESCRIPTION, /CCM/URL and /CCM/MIME_TYPE.
6. Example of a CSV 2.0 file with the characteristics /CCM/DESCRIPTION, /CCM/URL and /CCM/MIME_TYPE filled to upload.
Thanks very much for any reply.
Aart

Hi Aart,
Firstly - please note that like SAP mesasges it is best to only create one issue per post in order to ensure you will receive responses quicker.
Regarding #
1. If in my Vendor Catalogs does not exist the complex caracteristic "/CCM/PICTURE" with ID type data "/CCM/ATTACHMENT ", how can I create it in the vendor catalogs - as it should be incorporated as predefined characteristics as I understand it- ?
As this is a predefined characteristic, you do not need to create this char in the Supplier Catalog, it is sufficient to simply valuate the field in the CSV/XML import.
2. Where and How should one create a MIME repository?
The Mime repository ideally should be a webserver within your SLD where you can store mimes for use by the catalog, any webserver which can be accessed by URL is sufficient to use. Alternatively you can use the MIME directory of the WAS 640/700 where your CCM is installed, but this is not recommended.
3. After having created the MIME repository, how does one fill it with data of pictures.
As it is a webserver, you simply place all the images/docs/pdf's etc you wish to use into the directory, then point to this directory in the upload using the complex characteristic /CCM/PICTURE. e.g. you house some pictures on your webserver located at http://webserver:port/MIMES/Images1.jpg {Please note, this directory can be called whatever you like ;-)}
4. Where can one visualize what MIME types are already defined in the system? Trx. or menu path!
Not too sure exacflty what you're looking for here?!?!?
5. Do I need to define a OCI field in one of the Characteristics asociated with /CCM/PICTURE for the picture to be visible in the shopping cart while accessing the Catalog? In the standard version there is no OCI field defined in neither of the characteristics /CCM/DESCRIPTION, /CCM/URL and /CCM/MIME_TYPE.
Perhaps there is some misunderstanding here - when you are shopping in SRM and access the catalog - you are displaying the data from the CSE (catalog search engine), the 'picture' is never actually sent to SRM and is displayed in the CSE directly so no mapping of any characteristic is required.
6. Example of a CSV 2.0 file with the characteristics /CCM/DESCRIPTION, /CCM/URL and /CCM/MIME_TYPE filled to upload.
The CSV file is easily created, i.e. in the description above you have the following:
http://webserver:port/MIMES/Images1.jpg
So, the /CCM/DESCRIPTION = Images1, /CCM/URL = http://webserver:port/MIMES and /CCM/MIME_TYPE = JPG
Hope this helps!
Regards,
Jason

SRM SERVER 5.0: which is the max length possible for attachment ?

When I add file to a Shopping Cart in "Documents and Attachments" area , which is the maximum size permitted ? 1MB, 2MB, 3 MB?
Thank you in advance.
Best regards.
Claudia.

I was able to attach a file of 31,8 MB and I 've not problem.
These are the informations you requested to me:
SRM 5.00
SAP_ABA     640     SAPKA64022
SAP_BASIS     640     SAPKB64022
PI_BASIS     2006_1_640     SAPKIPYL06
ST-PI     2005_1_640     SAPKITLQH5
SAP_BW     350     SAPKW35022
CCM     100     SAPK-10006INCCM
SRM_SERVER     SAPKIBKS14
ST-A/PI     01I_BCO640 -
BR
CLA.

Videoconfrence : Help with MCU to configure in CCM

Hi,
I have a confusion with the configuration of the MCU in CallManager when i want to have a multipoint videoconference where 3 SCCP viedo endpoints(7985) and 1 Polycom video endpoint (H.323) participate all in the same confenrence!
Here is attached the architecture of my videoconference deseign.
I have activated SCCP and H.323 on the MCU.
I have added the MCU as a conference bridge in CCM, and configured MRGL to use this Conference Bridge.i associated the MRGL with the 3 video SCCP endpoint(7985) and now i can do Multipoint videoconference between the three video endpoints (7985)!!
The problem that i want to the Polycom participate and to initiate a videoconference with the other SCCP endpoints.
I have added a gatekeeper, i registered the MCU (H.323 activated) with the gatekeeper!! In CCM i added the gatekeeper and added a trunk Gatekeeper controlled!!
Now here is my problem: what else to do in CCM??
Should i create a route pattern that points to the trunk ??
or should i add the MCU as a H.323 gateway and a route pattern that points to the this H.323 gateway???
PLz help me, i really have a serious problem.
Thx

Hi,
i think that the most difficult part is done now.
plz can u tell me first of all if the bridge is registered with the callmanager?in the administration page of the CCM, click SERVICE >> MEDIA RESOURCE >> CONFERENCE BRIDGE.
Then u have to find your bridge configured (u should see it's IP address).
If this is done, so u need to configure a service (SCCP activated)in the MCU.
U need to login to ur mcu with a browser, then click SERVICES >> ADD , and u need to activate the SCCP field, then choose ur video and audio parameters.
If this is done so to start a videoconference(between 3 persons for example) all u have to do is :
If u have 3 persons : A,B and C (and u'r the person A)
so A calls B normally, here a point to point videocall should be established (done by the CCM), then to make multipoint videoconference, u shoud click on the button MORE of ur phone, u'll see the word CONF, click CONF, u enter the number of the third person and when he hangs on the phone u click an other once on CONF. then a Multipoint videoconference should be established using the bridge this once.
unfortunately i can't have picture of my configuration because i did it in a production in another entreprise but u the online course (ICRMC) an e-learning course, had helped me a lot an there is flash videos that can give u an idea:
http://www.cisco.com/web/learning/le36/learning_partner_e-learning_connection_tool_launch.html
i hope this helps,
If there is an other problem plz contact me.

Upload material and contract data from file in CCM 2.0

Hi guys,
This might be a difficult one!
We have the following situation in a Client:
We are upgrading a Requisitite catalog (working with BBP 2.0)
to a CCM 2.0 catalog.
In Requisite, one can upload material- and contract data from a file (it is standard funcionality) into the database.
We need to have the same kind of funcionality in CCM 2.0 because our client does not prefer to work with XI (which is the standard SAP solution in these cases).
How can we accomplish this? maybe with some additional ABAP coding!
Our client is not working with Vendor Catalogs but I´m trying to see if we can use a dummy vendor catalog to accomplish material upload in CCM2 form a CSV file.
Anyone had to face this situation before?
If so, please provide some clues how to do it?
Thanks in advance,
Aart

SAP CATALOG CSV 2.0 <;>
Defaults;EN
Model
Catalog;All;;All Catalog
DataType;DATE;DATE;Date
Characteristic;Z_ACTION;/CCM/NAME;false;Action
Characteristic;/CCM/PRODUCT_ID;/CCM/ID;false;Part Number
Characteristic;/CCM/SHORT_DESCRIPTION;/CCM/DESCRIPTION;false;Description
Characteristic;Z_MATERIAL_TYPE;/CCM/ID;false;Material Type
Characteristic;/CCM/MINIMUM_QUANTITY;/CCM/MINIMUM_QUANTITY;false;Order Unit
Characteristic;Z_CONTENT;/CCM/MINIMUM_QUANTITY;false;Content
Characteristic;/CCM/LEAD_TIME;/CCM/LEAD_TIME;false;Lead Time
Characteristic;Z_SUPPLIER_ID;/CCM/ID;false;Supplier Number
Characteristic;Z_SUPPLIER_NAME;/CCM/NAME;false;Sup Name
Characteristic;Z_P_GROUP;/CCM/ID;false;Purchasing Group
Characteristic;Z_P_ORG;/CCM/ID;false;Purchasing Org
Characteristic;/CCM/CONTRACT_ID;/CCM/ID;false;Contract Number
Characteristic;/CCM/CONTRACT_ITEM_ID;/CCM/ID;false;Contract Item
Characteristic;/CCM/PRODUCT_GROUP;/CCM/ID;false;Product Category
Characteristic;/CCM/PRICE;/CCM/PRICE;true;Price
Characteristic;Z_DATE;DATE;false;Date
Characteristic;/CCM/LONG_DESCRIPTION;/CCM/LONG_DESCRIPTION;false;Long Description
Characteristic;/CCM/PICTURE;/CCM/ATTACHMENT;false;Picture
Schema;All;Z_ACTION;Z_MATERIAL_TYPE;Z_CONTENT;Z_SUPPLIER_ID;Z_SUPPLIER_NAME;Z_P_GROUP;Z_P_ORG;Z_DATE;All Schema
Category;10000300;;;ABC
Category;10000400;;;DEF

Uploading of Master Schema in CCM 2.0

<b>Hello Seniors,</b>
We are implementing CCM 2.0 as per landscape given below:
SRM release 4.0
EBP component 5.5
Scenario being implemented SSP and CCM
(employee should be able to create shopping cart for catalog items through EBP)
CCM and EBP are in same client
No XI installed as we will be uploading CSV catalogs only.
Now, when I start with the basic step of uploading master schema and click on "upload" button in edit catalog , no selection box appears so that I can browse CSV file from my local m/c. When I try to check the URL linked to "upload" button , no URL is found.
I know that config guide says that for first time we should click "edit catalogs" first. But I am not sure whether anybody has clicked any other button as I joined late on this project.
I have run the report " /CCM/INITIALIZE_CME" on the CCM system.
Pl. help.
You are most welcome for any clarifications required.
Thanking in advance.
Regards,
Dinesh Powale
093238 73714

Hello CCM seniors,
I request you to go through the earlier communication of this thread.
Now the status is the user i am using for CAT has following roles:
/CCM/CATALOG_MANAGER
/CCM/CATALOG_SEARCH
SAP_BBP_STAL_ADMINISTRATOR
SAP_BBP_STAL_EMPLOYEE
SAP_BBP_STAL_MANAGER
SAP_EC_BBP_ADMINISTRATOR
SAP_EC_BBP_EMPLOYEE
SAP_EC_BBP_MANAGER
and profile of sap_all and sap_new.
in my home page all the buttons "upload,edit,publish,schema expo,delete, delete history,add to favoirites" are active (but there are no URLs attached in the properties of these respective buttons).
i had run /ccm/intialize_cme , restarted server , could find /ccm/master catalog in IMG-->fuzzy search,
but the same master cataog was not appearing on CAT home page.
when i check SLG1 i am getting the following message
"error when generating catalog /ccm/master_catalog " and also "error when creating a catalog"
can anybody pl. help??
if you require any further info i can send screen shots on personal ID !!
best regards,
Dinesh

Define URL in CCM 2.0 catalog

Dear Experts,
In our CCM2.0 ,
We have define the field CCM/PICTURE with the URL for picture of the product
We would like to add a second URL for more information of the product ,
We have search for a field that can be set to this URL but could not find any.
Please advise your Idea.
Regards,
Moshe

Hi Moshe
I am not sure what you are looking to populate in this field, the characteristic for picture is normally defined with type /CCM/ATTACHMENT which expects 3 specific data type components, these are description, URL and MIME type.
These concatonate to make the URL for accessing the mime you wish to display, these normally link to jpg images as this is the most common mime type used in catalog management.
So what are you trying to fill in here and what do you expect to see in the 'preview' frame?
Regards,
Jason

CCM Catalog Mass upload problem

Dear Experts,
Could you please help me to find an answer to the below issue?
We are doing a mass catalog upload in CCM 2.0 => we are uploading our CSV file as follows:
Supplier ID A => Supplier name A => Item details A
Supplier ID B => Supplier name B => Item details B
etc.
Usually, I give the first Supplier ID when creating the Supplier catalog.
The upload process is working fine, BUT...
When the catalog has been uploaded, from the Procurement Catalog side there is only the first "Supplier ID A" what's beeing uploaded to all of the items instead of all the other respective Supplier IDs.
Therefore we have to change the rest of the Supplier IDs by mass changing the respective Proc Cat.
Do you know how we could keep all the other Supplier IDs?
Thanks a lot - imre
Edited by: Imre Matyas on Feb 8, 2010 11:09 AM

Hi,
In that case my solution will help.
Here is sample schema with custom characteristics. Please look at Z_SUPPLIER_ID and Z_SUPPLIER_NAME.
SAP CATALOG CSV 2.0 <;>
Defaults;EN
Model
Catalog;Master;;Master Catalog
Characteristic;Z_ACTION;/CCM/NAME;false;Action
Characteristic;/CCM/PRODUCT_ID;/CCM/ID;false;Part Number
Characteristic;/CCM/SHORT_DESCRIPTION;/CCM/DESCRIPTION;false;Description
Characteristic;Z_MATERIAL_TYPE;/CCM/ID;false;Material Type
Characteristic;/CCM/MINIMUM_QUANTITY;/CCM/MINIMUM_QUANTITY;false;Order Unit
Characteristic;Z_CONTENT;/CCM/MINIMUM_QUANTITY;false;Content
Characteristic;/CCM/LEAD_TIME;/CCM/LEAD_TIME;false;Lead Time
Characteristic;Z_SUPPLIER_ID;/CCM/ID;false;Supplier Number
Characteristic;Z_SUPPLIER_NAME;/CCM/NAME;false;Sup Name
Characteristic;Z_P_GROUP;/CCM/ID;false;Purchasing Group
Characteristic;Z_P_ORG;/CCM/ID;false;Purchasing Org
Characteristic;/CCM/CONTRACT_ID;/CCM/ID;false;Contract Number
Characteristic;/CCM/CONTRACT_ITEM_ID;/CCM/ID;false;Contract Item
Characteristic;/CCM/PRODUCT_GROUP;/CCM/ID;false;Product Category
Characteristic;/CCM/PRICE;/CCM/PRICE;true;Price
Characteristic;Z_DATE;DATE;false;Date
Characteristic;Z_UPDATE_BY;/CCM/ID;false;Updated By
Characteristic;/CCM/LONG_DESCRIPTION;/CCM/LONG_DESCRIPTION;false;Long Description
Characteristic;/CCM/PICTURE;/CCM/ATTACHMENT;false;Picture
Characteristic;Z_BUYER;/CCM/ID;false;Buyer
Characteristic;Z_BUYER_CONTACT;/CCM/ID;false;Buyer Contact Number
Schema;Master;Z_ACTION;Z_MATERIAL_TYPE;Z_CONTENT;Z_SUPPLIER_ID;Z_SUPPLIER_NAME;Z_P_GROUP;Z_P_ORG;Z_DATE;Z_UPDATE_BY;Z_BUYER;Z_BUYER_CONTACT;Master Schema
Regards,
Masa

CCM - content of customer characteristic not mapped to procurement catalog

Hi experts,
I uploaded a sample CSV-file supplier catalog. Within the supplier catalog I defined a customer characteristic of type /CCM/ATTACHMENT.
The supplier catalog is uploaded without any problems and also the /CCM/ATTACHMENT characteristic is filled correctly with description, mime type and URL.
I mapped now the supplier catalog to the master catalog and then to the procurement catalog.
All the content except the content of the customer characteristic /CCM/ATTACHMNENT is mapped to the master and procurement catalog. The characteristic /CCM/ATTACHMENT is available in the master and procurement catalog and I can even see the characteristic there. But no content is in there.
Are there any additional steps when I try to map customer characteristic? The characteristic is in definitely available in the master and procurement catalog schema and catalog.
Thanks in advance for your help! I will reward points.
Tom

Hi,
Try select both the characteristic in mapping, do "Assign Characteristics" for automatic characteristic assignment, include sub categories and SAVE.
A message will appear for assigning characteristic, then go for MAP CONTENT all items will be mapped and will be obtained in Procurement catalog.
Best Reg.,
Sridhar

Sources are current and valid. TTLs are however, invalid. Failed to attach update to the automation wrapper, error = 0x87d00215_

Hi,
I recently tried to deploy Windows 7 update to my client computers. I am able to download and distribute it to DP, but somehow it wouldn't install into my client computers. Can anyone help me? Below text is copied from my scanagent.log and updatesdeployment.log
files from my client computer.
Any assistance is highly appreciated.
Scanagent.log
- - Calling back to client on Scan request complete... ScanAgent 4/10/2014 8:01:17 AM 77868 (0x1302C)
CScanAgent::ScanComplete- Scan completion received. ScanAgent 4/10/2014 8:01:17 AM 77868 (0x1302C)
- -Processing Scan Job TTL invalidity request ScanAgent 4/10/2014 8:04:34 AM 75864 (0x12858)
- -Processing Scan Job TTL invalidity request ScanAgent 4/10/2014 8:09:29 AM 80536 (0x13A98)
*****ScanByUpdates request received with ForceReScan=0, ScanOptions=0x00000008, WSUSLocationTimeout = 604800 ScanAgent 4/10/2014 8:50:32 AM 90080 (0x15FE0)
- - -Evaluating Update Status... ScanAgent 4/10/2014 8:50:32 AM 90080 (0x15FE0)
Found CategoryID of :bfe5b177-a086-47a0-b102-097e4fa1f807 for Update:eaf2ae60-e6f3-4d39-a014-ae25e07361a6 ScanAgent 4/10/2014 8:50:32 AM 90080 (0x15FE0)
CScanAgent::ScanByUpdates - Found UpdateClassification 0fa1201d-4330-4fa8-8ae9-b877473b6441 for Update:eaf2ae60-e6f3-4d39-a014-ae25e07361a6 ScanAgent 4/10/2014 8:50:32 AM 90080 (0x15FE0)
Sources are current and valid. TTLs are however, invalid. ScanAgent 4/10/2014 8:50:32 AM 90080 (0x15FE0)
Sources are Valid, so converting to Offline Scan. ScanAgent 4/10/2014 8:50:32 AM 90080 (0x15FE0)
ScanJob({1B5BE021-EAEF-43E2-A7A2-329D803F2248}): CScanJob::Scan- Requesting Offline Scan with last known location. ScanAgent 4/10/2014 8:50:32 AM 90080 (0x15FE0)
No CatScan history exists ScanAgent 4/10/2014 8:50:32 AM 94188 (0x16FEC)
Sources are current and valid. TTLs are however, invalid. ScanAgent 4/10/2014 8:50:32 AM 94188 (0x16FEC)
ScanJob({1B5BE021-EAEF-43E2-A7A2-329D803F2248}): CScanJob::Execute- Requesting scan with CategoryIDs=BFE5B177-A086-47A0-B102-097E4FA1F807 ScanAgent 4/10/2014 8:50:32 AM 94188 (0x16FEC)
ScanJob({1B5BE021-EAEF-43E2-A7A2-329D803F2248}): Scan Succeeded, setting flag that performed scan was catscan ScanAgent 4/10/2014 8:50:41 AM 94188 (0x16FEC)
ScanJob({1B5BE021-EAEF-43E2-A7A2-329D803F2248}): CScanJob::OnScanComplete - Scan completed successfully, ScanType=2 ScanAgent 4/10/2014 8:50:41 AM 94188 (0x16FEC)
ScanJob({1B5BE021-EAEF-43E2-A7A2-329D803F2248}): CScanJobManager::OnScanComplete -ScanJob is completed. ScanAgent 4/10/2014 8:50:41 AM 94188 (0x16FEC)
ScanJob({1B5BE021-EAEF-43E2-A7A2-329D803F2248}): CScanJobManager::OnScanComplete - Reporting Scan request complete to clients... ScanAgent 4/10/2014 8:50:41 AM 94188 (0x16FEC)
- - -Evaluating Update Status... ScanAgent 4/10/2014 8:50:41 AM 90080 (0x15FE0)
- - Calling back to client on Scan request complete... ScanAgent 4/10/2014 8:50:41 AM 90080 (0x15FE0)
UpdatesDeployment.log
Message received: '<?xml version='1.0' ?><SoftwareUpdatesMessage MessageType='EvaluateAssignments'><UseCachedResults>False</UseCachedResults></SoftwareUpdatesMessage>' UpdatesDeploymentAgent 4/10/2014 8:04:34 AM 75864
(0x12858)
Removing scan history to force non cached results UpdatesDeploymentAgent 4/10/2014 8:04:34 AM 75864 (0x12858)
Evaluation initiated for (0) assignments. UpdatesDeploymentAgent 4/10/2014 8:04:34 AM 75864 (0x12858)
Message received: '<?xml version='1.0' ?><SoftwareUpdatesMessage MessageType='EvaluateAssignments'><UseCachedResults>False</UseCachedResults></SoftwareUpdatesMessage>' UpdatesDeploymentAgent 4/10/2014 8:09:29 AM 80536
(0x13A98)
Removing scan history to force non cached results UpdatesDeploymentAgent 4/10/2014 8:09:29 AM 80536 (0x13A98)
Evaluation initiated for (0) assignments. UpdatesDeploymentAgent 4/10/2014 8:09:29 AM 80536 (0x13A98)
Message received: '<?xml version='1.0' ?>
<CIAssignmentMessage MessageType='EnforcementDeadline'>
     <AssignmentID>{85D3A208-0AE4-46F6-87C3-8A94CCA8361C}</AssignmentID>
</CIAssignmentMessage>' UpdatesDeploymentAgent 4/10/2014 8:50:32 AM 94188 (0x16FEC)
Assignment {85D3A208-0AE4-46F6-87C3-8A94CCA8361C} has total CI = 1 UpdatesDeploymentAgent 4/10/2014 8:50:32 AM 94188 (0x16FEC)
Deadline received for assignment ({85D3A208-0AE4-46F6-87C3-8A94CCA8361C}) UpdatesDeploymentAgent 4/10/2014 8:50:32 AM 94188 (0x16FEC)
Detection job ({D4D22069-E341-476B-9048-4C4FAFF7075D}) started for assignment ({85D3A208-0AE4-46F6-87C3-8A94CCA8361C}) UpdatesDeploymentAgent 4/10/2014 8:50:32 AM 94188 (0x16FEC)
DetectJob completion received for assignment ({85D3A208-0AE4-46F6-87C3-8A94CCA8361C}) UpdatesDeploymentAgent 4/10/2014 8:50:41 AM 94188 (0x16FEC)
Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_95D1BDFA-B063-4820-8D5D-497ECA9F10BB/SUM_eaf2ae60-e6f3-4d39-a014-ae25e07361a6", actionType 12l, value NULL, user NULL, session 4294967295l, level 0l,
verbosity 30l UpdatesDeploymentAgent 4/10/2014 8:50:41 AM 94188 (0x16FEC)
Update (Site_95D1BDFA-B063-4820-8D5D-497ECA9F10BB/SUM_eaf2ae60-e6f3-4d39-a014-ae25e07361a6) added to the targeted list of deployment ({85D3A208-0AE4-46F6-87C3-8A94CCA8361C}) UpdatesDeploymentAgent 4/10/2014 8:50:41 AM 94188 (0x16FEC)
Failed to attach update to the automation wrapper, error = 0x87d00215 UpdatesDeploymentAgent 4/10/2014 8:50:41 AM 83412 (0x145D4)

Tested on the following steps:
1.       Start an elevated command prompt,and run wbemtest.exe
2.       Click Connect, and specify the path: root\ccm\SoftMgmtAgent and connect
3.       Select Query, and type select * from DownloadContentRequestEx2
4.        Select query, and select * from downloadinfoex2
5.       Delete each instance that returned by the query.
6.       Restart SMS Agent Host service, and check to confirm the instances didn’t come back.
7.       Trigger Software update evaluation cycle and try to install update again
Didn't managed to execute step[5] as there is nothing for me to delete. Once I ran through the above steps, I noticed the following error in ScanAgent.log file. Also, I found some error in ClientIDManagerStartup.log. Can anyone tell me what is wrong
here? Thanks
ScanAgent.log
*****ScanByUpdates request received with ForceReScan=0, ScanOptions=0x00000008, WSUSLocationTimeout = 604800 4/10/2014 9:30:00 AM 105440 (0x19BE0)
- - -Evaluating Update Status... 4/10/2014 9:30:00 AM 105440 (0x19BE0)
Found CategoryID of :bfe5b177-a086-47a0-b102-097e4fa1f807 for Update:eaf2ae60-e6f3-4d39-a014-ae25e07361a6 4/10/2014 9:30:00 AM 105440 (0x19BE0)
CScanAgent::ScanByUpdates - Found UpdateClassification 0fa1201d-4330-4fa8-8ae9-b877473b6441 for Update:eaf2ae60-e6f3-4d39-a014-ae25e07361a6 4/10/2014 9:30:00 AM 105440 (0x19BE0)
Sources are current and valid. TTLs are however, invalid. 4/10/2014 9:30:00 AM 105440 (0x19BE0)
Sources are Valid, so converting to Offline Scan. 4/10/2014 9:30:00 AM 105440 (0x19BE0)
ScanJob({8985F022-97C1-4D5E-80FF-4385E36D3316}): CScanJob::Scan- Requesting Offline Scan with last known location. 4/10/2014 9:30:00 AM 105440 (0x19BE0)
Catscan history version is up-to-date and TTL is valid 4/10/2014 9:30:00 AM 108228 (0x1A6C4)
ScanJob({8985F022-97C1-4D5E-80FF-4385E36D3316}): CScanJob::Execute - SKIPPING SCAN and Using cached results, ScanType=2 4/10/2014 9:30:00 AM 108228 (0x1A6C4)
ScanJob({8985F022-97C1-4D5E-80FF-4385E36D3316}): CScanJobManager::OnScanComplete -ScanJob is completed. 4/10/2014 9:30:00 AM 105440 (0x19BE0)
ScanJob({8985F022-97C1-4D5E-80FF-4385E36D3316}): CScanJobManager::OnScanComplete - Reporting Scan request complete to clients... 4/10/2014 9:30:00 AM 105440 (0x19BE0)
- - -Evaluating Update Status... 4/10/2014 9:30:00 AM 108228 (0x1A6C4)
- - Calling back to client on Scan request complete... 4/10/2014 9:30:00 AM 108228 (0x1A6C4)
- -Recovering persisted Scan requests... 4/10/2014 9:31:55 AM 106812 (0x1A13C)
ScanJob({0A14B277-B6B7-4D3A-B945-9E9586EAA3B6}): CScanJob::Scan - Recovered Scan request waiting for ScanRetry, but MAX Scan Retry is completed. No Scan Retry will be attempted, returning E_FAIL. 4/10/2014 9:31:55 AM 106812 (0x1A13C)
ScanJob({0A14B277-B6B7-4D3A-B945-9E9586EAA3B6}): CScanJobManager::Initialize - failed at CScanJob::Scan() with Error=0x80004005 4/10/2014 9:31:55 AM 106812 (0x1A13C)
CScanAgent::OnStartup - failed at Initialize with error=0x80004005 4/10/2014 9:31:55 AM 106812 (0x1A13C)
- -Processing Scan Job TTL invalidity request 4/10/2014 9:32:30 AM 107756 (0x1A4EC)
*****ScanByUpdates request received with ForceReScan=0, ScanOptions=0x00000008, WSUSLocationTimeout = 604800 4/10/2014 9:32:30 AM 107756 (0x1A4EC)
- - -Evaluating Update Status... 4/10/2014 9:32:30 AM 107756 (0x1A4EC)
Found CategoryID of :bfe5b177-a086-47a0-b102-097e4fa1f807 for Update:eaf2ae60-e6f3-4d39-a014-ae25e07361a6 4/10/2014 9:32:30 AM 107756 (0x1A4EC)
CScanAgent::ScanByUpdates - Found UpdateClassification 0fa1201d-4330-4fa8-8ae9-b877473b6441 for Update:eaf2ae60-e6f3-4d39-a014-ae25e07361a6 4/10/2014 9:32:30 AM 107756 (0x1A4EC)
Sources are current and valid. TTLs are however, invalid. 4/10/2014 9:32:30 AM 107756 (0x1A4EC)
Sources are Valid, so converting to Offline Scan. 4/10/2014 9:32:30 AM 107756 (0x1A4EC)
ScanJob({5FD26726-F1E3-4C33-BF65-21EFEF9EC0BF}): CScanJob::Scan- Requesting Offline Scan with last known location. 4/10/2014 9:32:30 AM 107756 (0x1A4EC)
No CatScan history exists 4/10/2014 9:32:30 AM 106040 (0x19E38)
Sources are current and valid. TTLs are however, invalid. 4/10/2014 9:32:30 AM 106040 (0x19E38)
ScanJob({5FD26726-F1E3-4C33-BF65-21EFEF9EC0BF}): CScanJob::Execute- Requesting scan with CategoryIDs=BFE5B177-A086-47A0-B102-097E4FA1F807 4/10/2014 9:32:30 AM 106040 (0x19E38)
ScanJob({5FD26726-F1E3-4C33-BF65-21EFEF9EC0BF}): Scan Succeeded, setting flag that performed scan was catscan 4/10/2014 9:32:44 AM 107756 (0x1A4EC)
ScanJob({5FD26726-F1E3-4C33-BF65-21EFEF9EC0BF}): CScanJob::OnScanComplete - Scan completed successfully, ScanType=2 4/10/2014 9:32:44 AM 107756 (0x1A4EC)
ScanJob({5FD26726-F1E3-4C33-BF65-21EFEF9EC0BF}): CScanJobManager::OnScanComplete -ScanJob is completed. 4/10/2014 9:32:44 AM 107756 (0x1A4EC)
ScanJob({5FD26726-F1E3-4C33-BF65-21EFEF9EC0BF}): CScanJobManager::OnScanComplete - Reporting Scan request complete to clients... 4/10/2014 9:32:44 AM 107756 (0x1A4EC)
- - -Evaluating Update Status... 4/10/2014 9:32:44 AM 106040 (0x19E38)
- - Calling back to client on Scan request complete... 4/10/2014 9:32:44 AM 106040 (0x19E38)
ClientIDManagerStartup.log
[----- SHUTDOWN -----] 4/10/2014 9:31:37 AM 3976 (0x0F88)
[----- STARTUP -----] 4/10/2014 9:31:41 AM 105612 (0x19C8C)
Machine: GHQ-ITD-LT036 4/10/2014 9:31:41 AM 105612 (0x19C8C)
OS Version: 6.1 Service Pack 1 4/10/2014 9:31:41 AM 105612 (0x19C8C)
SCCM Client Version: 5.00.7804.1000 4/10/2014 9:31:41 AM 105612 (0x19C8C)
'RDV' Identity store does not support backup. 4/10/2014 9:31:41 AM 105612 (0x19C8C)
CCM Identity is in sync with Identity stores 4/10/2014 9:31:41 AM 105612 (0x19C8C)
'RDV' Identity store does not support backup. 4/10/2014 9:31:41 AM 105612 (0x19C8C)
Client is set to use HTTPS when available. The current state is 480. 4/10/2014 9:31:41 AM 105612 (0x19C8C)
Begin searching client certificates based on Certificate Issuers 4/10/2014 9:31:41 AM 105612 (0x19C8C)
Completed searching client certificates based on Certificate Issuers 4/10/2014 9:31:41 AM 105612 (0x19C8C)
Begin to select client certificate 4/10/2014 9:31:41 AM 105612 (0x19C8C)
There are no certificates in the 'MY' store. 4/10/2014 9:31:41 AM 105612 (0x19C8C)
Raising event:
instance of CCM_ServiceHost_CertRetrieval_Status
ClientID = "GUID:88760DF6-ABF1-4131-829D-365431082860";
DateTime = "20141004013141.072000+000";
HRESULT = "0x87d00280";
ProcessID = 104240;
ThreadID = 105612;
4/10/2014 9:31:41 AM 105612 (0x19C8C)
Failed to submit event to the Status Agent. Attempting to create pending event. 4/10/2014 9:31:41 AM 105612 (0x19C8C)
Raising pending event:
instance of CCM_ServiceHost_CertRetrieval_Status
ClientID = "GUID:88760DF6-ABF1-4131-829D-365431082860";
DateTime = "20141004013141.072000+000";
HRESULT = "0x87d00280";
ProcessID = 104240;
ThreadID = 105612;
4/10/2014 9:31:41 AM 105612 (0x19C8C)
Unable to find PKI Certificate matching SCCM certificate selection criteria. 0x87d00280 4/10/2014 9:31:41 AM 105612 (0x19C8C)
Initializing registration renewal for potential PKI issued certificate changes. 4/10/2014 9:31:49 AM 103528 (0x19468)
Succesfully intialized registration renewal. 4/10/2014 9:31:49 AM 103528 (0x19468)
[RegTask] - Executing registration task synchronously. 4/10/2014 9:31:49 AM 103528 (0x19468)
[RegTask] - Client is already registered. Exiting. 4/10/2014 9:31:49 AM 103528 (0x19468)
Read SMBIOS (encoded): 3600320039003500350031002D003000310052003300390030003000300030003100 4/10/2014 9:31:49 AM 103528 (0x19468)
Evaluated SMBIOS (encoded): 3600320039003500350031002D003000310052003300390030003000300030003100 4/10/2014 9:31:49 AM 103528 (0x19468)
No SMBIOS Changed 4/10/2014 9:31:49 AM 103528 (0x19468)
SMBIOS unchanged 4/10/2014 9:31:49 AM 103528 (0x19468)
SID unchanged 4/10/2014 9:31:49 AM 103528 (0x19468)
HWID unchanged 4/10/2014 9:31:51 AM 103528 (0x19468)
GetSystemEnclosureChassisInfo: IsFixed=TRUE, IsLaptop=TRUE 4/10/2014 9:31:51 AM 103528 (0x19468)

Cannot stop and start CCMS agent

Hi experts,
I'm new to SAP and here we have problem on sapccmsr agent not running. Previously the sapccmsr was running fine until one day it is not. When i tried to start the application, it says that theres another CCMS agent running with the profile:
bcuser> code/libs/sapccmsr -DCCMS pf=saploc/oscol.pfl
INFO: CCMS agent sapccmsr working directory is /sbdc/sapbc47/Server/packages/SAPMonitoring/saploc/PRFCLOG/sapccmsr
INFO: CCMS agent sapccmsr config file is /sbdc/sapbc47/Server/packages/SAPMonitoring/saploc/PRFCLOG/sapccmsr/csmconf
INFO: Central Monitoring System is [M04]. (found in config file)
INFO: Checking shared memory status of sapccmsr
Another CCMS Agent is already running with this profile.
EXITING with code 0
bcuser> ps -ef | grep sapccmsr | grep -v grep
bcuser>
And when i tried to stop the sapccmsr manually, it failed:
bcuser> code/libs/sapccmsr -stop pf=saploc/oscol.pfl
INFO: CCMS agent sapccmsr working directory is /sbdc/sapbc47/Server/packages/SAPMonitoring/saploc/PRFCLOG/sapccmsr
INFO: CCMS agent sapccmsr config file is /sbdc/sapbc47/Server/packages/SAPMonitoring/saploc/PRFCLOG/sapccmsr/csmconf
INFO: Setting Stop Flag for sapccmsr
INFO: Waiting for background process to stop...
INFO: Background process has not stopped after 10 seconds.
INFO: Process might be busy..
INFO: Please try again.
EXITING with code -1
bcuser>
Yeah i think it is because there is no sapccmsr processes running!
My question is; how to force the sapccmsr to start? I already delete the sapccmsr.pid but no success.
The last resort would be to restart the box but unfortunately, thats not the feasible option... for the time being...
Please help....
Thanks in advance

try to execute execute ./sapccmsr pf=/usr/sapSID/SYS/profile/PROFILE -j2ee -initshm
filter on
INFO: Attached to Shared Memory Key 73 (size 60000000), no pool used
so you see the size of the shared memory is 60000000
then execute on solaris
ipcs -ma |grep 60000000
this will result in keys with size 60000000
m 108039 0x4761 rw-r--- eppadm sapsys eppadm sapsys 1 60000000 4955 20441 11:40:28 11:40:28 8:30:38
m 5744 0x3d9d rw-r--- yppadm sapsys yppadm sapsys 1 60000000 29224 29224 15:22:23 15:22:24 15:22:23
m 30323 0x3f91 rw-r--- yppadm sapsys yppadm sapsys 1 60000000 29480 29480 15:22:33 15:22:35 15:22:33
m 150522485 0x46fd rw-r--- eppadm sapsys eppadm sapsys 4 60000000 21181 5909 12:05:31 12:05:31 17:03:39
in this case there are 4 with size 60000000 our instance EPP both ccms agents had a problem so we cleaned those 2 entries
ipcrm -m 108039 -m 150522485
afterwards the agents were able to start

EBP/CCM XI Catalog scenario; TCP RFC connection EBP to XI doesn't work

Hello All,
i have configured EBP/CCM <> XI Catalog scenario and when i try to execute the test connection for both TCP RFC connections "INTEGRATION_SERVER_<SID>, PLAIN_HTTP_ADAPTER_<SID>" I receive following "ICM_HTTP_CONNECTION_FAILED".
Does anybody know the problem? How can I solve this issue?
Many thanks in advance!
Regards,
Jochen

Hi Chirag Gohil,
first of all many thanks for quick support (also to all!)
I have added the values as notice at your attached weblog
RZ10 (reboot done):
icm/server_port_0 PROT=HTTP,PORT=8005,TIMEOUT=30,PROCTIMEOUT=600
SXMB_ADM:
RUNTIME HTTP_TIMEOUT 10000
but no positive result. The same situation as before!
One additonal helpfull information:
I tryed to execute the respective TCP RFC connection at IE Browser an it works fine!
Targethost: <hostname>
Path Prefix: /sap/xi/engine?type=entry
ServiceNo.: 8005
Logon:
Language: EN
Client: 010
User: <user>
URL at Browser:
http://<hostname>:8005/sap/xi/engine?type=entry
Login with user works fine
XML wegside appeard with comment: "EMPTY_HTTP_REQUEST_RECEIVED"
I think this shows that generall connection works fine!
But why doesn't work the TCP RFC connection?
Many thanks in advance!
Regards,
Jochen

Custom CCMS metrics and alert in solman 7.1

Friends,
I have created custom CCMS metrics and alert in solman 7.1 as per below document.
http://wiki.scn.sap.com/wiki/download/attachments/269157890/How+to+create+custom+CCMS+metrics+in+MAI.pdf?original_fqdn=w…
I am getting the alerts generating in the RZ20 in the target system but not getting the alerts on mail. (attached image)
Anyone have any idea?

Hi,
Can you please check the standard job SAP_CCMS_MONI_BATCH_DP is running in your system, which sends the alerts from RZ20 to SOST. If not schedule, please schedule the same and check after this job completion.
Thanks,
Suresh

Attachements in CCM

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