Attaching documents in a Support Mesage

We can attach document in a Support Desk by using the Documents tab.I am sending mail to the Key user and Message Processor whenever a support message is created.Now I want to attach the documents in the Support Message along with mail sent.How to do it?
I am using SO_NEW_DOCUMENT_ATT_SEND_API1 to send mail.

Hello Vinay
I assume you are searching for this: [How to Attach Documents to Any Custom Program Using Generic Object Services|https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/0e6b0d95-0a01-0010-4696-ca0a48de5fb3]
Regards
Uwe

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Error while attaching document in cv01n

Hi,
We are attaching document in transaction cv01n,at the time of saving it gives error massege change is not allowed,but still system is saving saving that documet.can anybody suggest solution to avoid error massege.
Thanks,
Vikas warke

I have checked the img setting ,img setting is ok,still it gives program error as below,can you suggest me whether reccomndations can implemented or not.
Note 964021 -Update Task Fails When New Version Created
Note Language: English Version: 2 Validity: Valid from 07.11.2006
Summary
Symptom
Update task fails when a new version of an old document info record is
created using CV02n transaction.The system throws an update terminate
error.
More Terms
UPDATE TERMINATE, MESSAGE 26 178, CV200_DB_DOC_UPDATE, CV02N
Cause and Prerequisites
Program Error
Solution
Implement the note
Header Data
Release Status: Released for Customer
Released on: 07.11.2006 12:13:26
Priority: Correction with medium priority
Category: Program error
Main Component CA-DMS Document management
Valid Releases
Software Component Release From
Release
To Release and Following
SAP_APPL 500 500 500
SAP_APPL 600 600 600
Support Packages
Support Packages Release Package Name
SAP_APPL 500 SAPKH50016
SAP_APPL 600 SAPKH60008
Attributes
Attribute Value
SAP objects CV200_DB_DOC_UPDATE
Transaction codes CV02N,CV03N
Transaktionscodes - manuell CV02N,CV03N
SAP-Objekte - manuell CV200_DB_DOC_UPDATE
DownPort/UpPort-WF UpPort check done, symptom
repaired
Correction Instructions
19.06.2008 Page 1 of 2
Note 964021 -Update Task Fails When New Version Created
Correction
Instructio
ns
Valid
from
Valid
to
Software
Component
Typ
e
Reference
Correction
Last
Changed
518092 500 500 SAP_APPL C P6DK093226 07.11.2006 17:30:29
807328 600 600 SAP_APPL C P7DK042952 13.07.2006 14:50:41
*) C Correction, B Pre-Implementation, A Post-Implementation, M Undetermined
19.06.2008 Page 2 of 2

Attaching document in the Asset master data

Hi All,
If want to attach the supporting document in asset master data, i.e in AS02, AS03 what are the steps that we need to follow to implement this in SAP?
Also while doing asset transfer, how can we transfer the attached documents?
Please provide inputs.
Regards,
Jayasudha

Hi ,
Below is the configuration steps
Have defined a content repository (IMG activity Maintain Content Repositories, transaction OAC0)
Â· Have maintained document types with the status "active" (IMG activity Maintain document types, transaction OAC2).
Â· Have defined Relationships for your object type with the status "active" (IMG activity Maintain relationships transaction OAC3)
Procedure
Then if you check the service object in AS02 it will be in active status.
Regards,
Jayasudha

I am unable to attach documents to a yahoo email from my macbook pro can anyone advice me what i need to do to address this please?

Hi there;
For some reason I am unable to attach documents to a yahoo email from my macbook pro. I do not experience this problem on a nomal PC and i can even open attachments on the mac. However on trying to attach a document to an email it keeps coming up wth an error stating ''invalid file selected'' each time i tr. Can anyone advice me what i need to do to address this please?
many thanks

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Report to link invoices with attached documents

I am trying to spool a report from the oracle back end, for some senior staff at my organisation. The report would contain approved invoices along with their electronically attached documents. I have a similar query that works( see below) the problem is this query only accurately ties invoice ID's(PK1_Value) for invoices that were created using "AP_INVOICES" enitity_name, but majority of our users dont have the payables responsibility and hence can only create using the "AP_INVOICES_INTERFACE" enitity_name, and I cant tie the PK1_VALUE in the fnd_attached_documents table to the invoice ID, Please I need urgent help to locate (a) what PK1_VALUE is being used by AP_INVOICES_INTERFACE (b) How I can reference INVOICE_ID with that value.
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INV.invoice_amount AMOUNT, INV.remit_to_supplier_name,
INV.description, APVL.approval_history_id, APVL.approver_name, DOC.url
FROM ap_suppliers SUP, ap_invoices_all INV, ap_inv_aprvl_hist_all APVL,
fnd_documents DOC, fnd_attached_documents ATCH
WHERE SUP.vendor_id = INV.vendor_id
AND INV.invoice_id = APVL.invoice_id
AND INV.invoice_id = ATCH.pk1_value
AND DOC.document_id = ATCH.document_id
AND INV.wfapproval_status = 'WFAPPROVED'
AND ATCH.entity_name = 'AP_INVOICES'
AND APVL.response = 'APPROVED'
AND INV.cancelled_by IS NULL
ORDER BY SUPPLIER, INVOICE, APVL.approval_history_id
Thanks in anticipation.

991923 wrote:
@Billy
This is an oracle related question, and its not an in-built developed model. I was actually refered to this forum from oracle support.Billy is correct. Whilst it may be an Oracle question, it is not an SQL or PL/SQL related question.
Your question is referring specifically to functions and entities that are only available to people using one of Oracle Apps type things (I don't use them myself)... So probably one of the forums in the E-Business suite (https://forums.oracle.com/forums/category.jspa?categoryID=3) would be more suitable.
Oracle Support would not (or certainly should not) be referring someone to ask their question in the forums if it is an urgent commercial issue as these forums are not for commercial support.
In these forums, nothing is "urgent" and it is considered rude to presume otherwise, both to the volunteers who help here, and to the other people who would like their questions answered.
The reason i mentioned the tables AP_INVOICES_ALL and AP_INVOICES_INTERFACE is to give as much information about my problem as possible.That's great, but those tables do not exist as part of the standard Oracle database installation, and this SQL and PL/SQL forum is for questions related to the SQL and PL/SQL languages, not for questions related to specific applications that people here are unlikely to have, and for which, when they are Oracle provided applications, they have their own specific forums.

How to attach Documents in a Reply E-mail?

As everyone know that We can upload or attach everything in the camera roll, We can attach other documents like .pdf , .doc etc.. with the help of some external application, but it support only attachment in the form of a new E-mail,
But i want to attach documents for reply mail,, is there any way for it ?
also how to attach multiple documents for a reply mail?

After running the query, right click -> GoTo -> Documents for Navigation Status. There you can create, edit and view documents.
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How to attach documents in PR/PO, is there any standard settings

Hi Experts,
How do we attach a document into a PR/PO. The requirement is to attach supporting documents into a PR/PO, so that when it goes for approval, the release approver can view the supporting document in the PO/PR.
We have a Attach Icon in the PO but i am unable to attach any document by clicking it, is there any settings to be maintained to attach documents in PO/PR or do we need to implement any new submodules like DMS
Kindly let me know at the earliest.
Regards,
Hemant

Hi,
Thanks for your suggestion..
I tried using the "Services for Object" option and i was able to upload a document. But when i try to view the document in PO display ME23N, by clicking the Icon as you mentioned the attached document is not displayed.
Only when i go in Change mode ME22N and select "Service for Object" i get the documents displayed. What is the way to get the document displayed ?
Regards,
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I can not open attached documents sent on my email, sent to me or when I send to someone else ? Why

I can not open attached documents sent on my email, sent to me or when I send them to others, ? Why ?

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
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*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (MAC)
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
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Problems with attached documents in Mail and Docs To Go

Hello everybody.
I've found a problem with attached documents in Mail. In fact, if I click on attached documents with .doc (microsoft office word 97-2004) and files in .docx Office Open .xml, the iPad doesn't open them, also if I click in "Open with Docs To Go (which should support these files' format)".
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Other Informations:
Docs To Go version: 5.2.2

Update the patch to the Sapgui.
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Ignacio.

I've been unable to attach documents to my e-mails for the past week, yet I can with IE.

I use Firefox 20.0.1 and Yahoo Mail through AT&T. For the past month, I've been unable to attach documents to my e-mails whether I use the the "Attach" button at the bottom of my mail, or the button at the top. But, here's the rub: when I use IE version 9 with Yahoo, I am able to attach. It would seem to me to be a browser problem. What do you think?
-Dick Carr

Does that uploader use a plugin like Silverlight or Flash?
*https://support.mozilla.org/kb/Troubleshooting+plugins
Note that Firefox Safe Mode doesn't affect plugins.
*preferences are not affected
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

How to attach document in email by using ipad 2?

I would like to attach document in my email. How to do it? Do I need any app to support it?
Thank you.

Select the document that you want to attach, photo, note or other and tap on the arrow icon.
You can add to your message once the attachment is sent to "Mail".

My gmail accounts are connected to Apple Mail. The issue I'm having is in not being able to attach documents from folders and subfolders. Can anyone direct me to a resolution.

My gmail accounts are connected to Apple Mail. The issue I'm having is not being able to attach documents from folders and subfolders to an email. Can anyone provide insight on how to drill down to the documents I need?

Hello Wilsonneedshelp,
Thanks for the question. After reviewing your post, it sounds like you need some help adding attachments in Mail. I would recommend that you read this article, it may be able to help the issue.
Mail (Yosemite): Add attachments
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Attaching documents while RESPONDING to the notification

Hello
I have a requirement where i need to attach document to workflow notification.
This is NOT the standard way of attaching document while sending out the notificaion.
Its like this:
system sends notification->person receives notification to attach support document when RESPONDING to that notification->then submit.
please advice
thanks
kp
Edited by: user8612301 on Feb 24, 2012 12:10 PM
Edited by: user8612301 on Feb 24, 2012 12:17 PM

Hi
Thanks a lot for the reply
Can you pls send me Amy information to confirm your claim
--"mailer will ignore the attachment while responding"
1)
Pls don't mistake me.I may need to reply to my superiors
With a solid proof like passage from user guide etc.,
I saw some use OAF page integration to WF notifications.
Even that kind of OAF notifications won't
Help in my scenario ?
2) Is there a workaroud..My buisiness requirement is to open notification AND upload a documentation AND click Submit button.
Even if the mailer ignores the attachment, will there be a way just to ACCEPT and INSERT document as a BLOB object in a table..?
Pls advice.
Thanks
Kp
Edited by: user8612301 on Feb 26, 2012 12:38 PM

Error while attaching document to report on Portal - Invalid selection valu

Hello All,
We are running our reports on Portal and as per the business requirement the users have to create comments or attach documents to certain amounts in certain columns and once they create the comment a document icon shows up near that amount (for example there are 3 columns Budget, actual, balance then the user have to create comment for some amounts which needs explanation) they do that from context menu Documents -> Create new Comment.
Now we want those documents to be saved on Infoprovider level and not on master data for any particular object. We have activated the flag "Characteristic is document property" on related infoobjects. We have the flag to display document icon on Infoprovider active in the web template. Now when I run the report I am able to create new comments on first two columns and when the report refreshes it shows me icon near that amount but it gives me errors on third column after the report refreshes itself. Now when I go in portal KM repository where documents are stored I do see the document that I created for the third column as well so looks like the document is getting created and being stored but the issue is when it tries to display the icon on that third column.
The error I get is this:
The initial exception that caused the request to fail was:
Invalid selection value: AttributeMember
com.sap.ip.bi.bics.dataaccess.resource.impl.bi.exceptions.BicsResourceBwRuntimeException: Invalid selection value: AttributeMember
at com.sap.ip.bi.bics.dataaccess.resource.impl.bi.selector.selection.ProviderRange.setLowForced(ProviderRange.java:297)
at com.sap.ip.bi.bics.dataaccess.resource.impl.bi.selector.selection.ProviderRange.setLow(ProviderRange.java:291)
at com.sap.ip.bi.bics.dataaccess.resource.impl.bi.selector.selection.ProviderRange.set(ProviderRange.java:469)
at com.sap.ip.bi.bics.dataaccess.consumer.impl.selector.selection.SingleMember.set(SingleMember.java:125)
at com.sap.ip.bi.km.common.assignment.AssignmentMember.isContained(AssignmentMember.java:192)
Please give some inputs if anyone is facing same problem or is anyone has worked previously with this kinda of stuff.
Thanks in advance.
Kiran

Hi!
Have you solved this problem? I have the same problem after a SPS implementation (SPS 17). The message appears when we select a single value in a DP (hierarchical filter item) that filters another one, but when I select a node it doesn't.
Before the patch implementation the apliccation worked ok.
Any idea?
Thanks in advance.
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Attaching documents in a Support Mesage

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