Attachment doesn't open

instead of opening attachment, it will download it and the box will open to ask me to save it. How do i just view the attachment or photo or whatever?
== This happened ==
Every time Firefox opened
== not sure

Generally Add attachment issues are enountered while setting up new regions for the reason URL not updated while setting up new region.
In this table PSFILE_ATTDET a row is inserted temporarily with Oprid and deleted once the specified file is trasferred mentioned url successfully.
Example: AddAttachment(&URL_ID, &ATTACHSYSFILENAME, &FILEEXTENSION, &ATTACHUSERFILE, &FILESIZE)
works when &ATTACHUSERFILE =file-name and &URL_ID=gerurl(url.urlname) are given properly.Please check these parameters.

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        __TEXT                 0000000107e49000-0000000107e6c000 [  140K] r-x/rwx SM=COW  /Applications/System Preferences.app/Contents/MacOS/System Preferences
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    com.apple.preference.datetime v.5.0 (Date & Time)
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    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   com.apple.CoreFoundation                0x00007fff89a837cc CFStringGetCString + 44
    1   com.apple.CoreFoundation                0x00007fff89b397df CFLocaleGetLanguageCharacterDirection + 47
    2   com.apple.AppKit                        0x00007fff8c787f93 -[NSDatePickerCell(NSTextFieldWithStepperDatePickerInternal) _createSubfields] + 258
    3   com.apple.AppKit                        0x00007fff8c785d1e -[NSDatePickerCell initWithCoder:] + 1874
    4   com.apple.Foundation                    0x00007fff8931c86b _decodeObjectBinary + 2860
    5   com.apple.Foundation                    0x00007fff8931bb86 _decodeObject + 201
    6   com.apple.AppKit                        0x00007fff8c50e591 -[NSControl initWithCoder:] + 761
    7   com.apple.Foundation                    0x00007fff8931c86b _decodeObjectBinary + 2860
    8   com.apple.Foundation                    0x00007fff8931da4a -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1193
    9   com.apple.Foundation                    0x00007fff892f4530 -[NSArray(NSArray) initWithCoder:] + 486
    10  com.apple.Foundation                    0x00007fff8931c86b _decodeObjectBinary + 2860
    11  com.apple.Foundation                    0x00007fff8931bb86 _decodeObject + 201
    12  com.apple.AppKit                        0x00007fff8c50b679 -[NSView initWithCoder:] + 1051
    13  com.apple.Foundation                    0x00007fff8931c86b _decodeObjectBinary + 2860
    14  com.apple.Foundation                    0x00007fff8931bb86 _decodeObject + 201
    15  com.apple.AppKit                        0x00007fff8c50c9dc -[NSResponder initWithCoder:] + 114
    16  com.apple.AppKit                        0x00007fff8c50b2c0 -[NSView initWithCoder:] + 98
    17  com.apple.AppKit                        0x00007fff8c50e2cc -[NSControl initWithCoder:] + 52
    18  com.apple.Foundation                    0x00007fff8931c86b _decodeObjectBinary + 2860
    19  com.apple.Foundation                    0x00007fff8931bb86 _decodeObject + 201
    20  com.apple.AppKit                        0x00007fff8c40effe -[NSNibConnector initWithCoder:] + 401
    21  com.apple.AppKit                        0x00007fff8c416a60 -[NSNibOutletConnector initWithCoder:] + 367
    22  com.apple.Foundation                    0x00007fff8931c86b _decodeObjectBinary + 2860
    23  com.apple.Foundation                    0x00007fff8931da4a -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1193
    24  com.apple.Foundation                    0x00007fff892f4530 -[NSArray(NSArray) initWithCoder:] + 486
    25  com.apple.Foundation                    0x00007fff8931c86b _decodeObjectBinary + 2860
    26  com.apple.Foundation                    0x00007fff8931bb86 _decodeObject + 201
    27  com.apple.AppKit                        0x00007fff8c40de66 -[NSIBObjectData initWithCoder:] + 2156
    28  com.apple.Foundation                    0x00007fff8931c86b _decodeObjectBinary + 2860
    29  com.apple.Foundation                    0x00007fff8931bb86 _decodeObject + 201
    30  com.apple.AppKit                        0x00007fff8c40d4d8 loadNib + 235
    31  com.apple.AppKit                        0x00007fff8c40ca28 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
    32  com.apple.AppKit                        0x00007fff8c40c943 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
    33  com.apple.frameworks.preferencepanes          0x00007fff8e439fc4 -[NSPreferencePane loadMainView] + 154
    34  com.apple.frameworks.preferencepanes          0x00007fff8e43af14 -[NSPrefPaneBundle instantiatePrefPaneObject] + 438
    35  com.apple.frameworks.preferencepanes          0x00007fff8e440c46 -[NSPrefTabsController layoutForTabViewItem:] + 78
    36  com.apple.frameworks.preferencepanes          0x00007fff8e441244 -[NSPrefTabsController setPrefs:lastSelected:] + 829
    37  com.apple.preference.datetime           0x000000010815162d 0x108150000 + 5677
    38  com.apple.frameworks.preferencepanes          0x00007fff8e43a002 -[NSPreferencePane loadMainView] + 216
    39  com.apple.frameworks.preferencepanes          0x00007fff8e43af14 -[NSPrefPaneBundle instantiatePrefPaneObject] + 438
    40  com.apple.systempreferences             0x0000000107e51988 0x107e49000 + 35208
    41  com.apple.systempreferences             0x0000000107e50fbe 0x107e49000 + 32702
    42  com.apple.Foundation                    0x00007fff892e825a __NSFireDelayedPerform + 392
    43  com.apple.CoreFoundation                0x00007fff89a9ef84 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
    44  com.apple.CoreFoundation                0x00007fff89a9ead6 __CFRunLoopDoTimer + 534
    45  com.apple.CoreFoundation                0x00007fff89a7f471 __CFRunLoopRun + 1617
    46  com.apple.CoreFoundation                0x00007fff89a7eae6 CFRunLoopRunSpecific + 230
    47  com.apple.HIToolbox                     0x00007fff938583d3 RunCurrentEventLoopInMode + 277
    48  com.apple.HIToolbox                     0x00007fff9385f58f ReceiveNextEventCommon + 181
    49  com.apple.HIToolbox                     0x00007fff9385f4ca BlockUntilNextEventMatchingListInMode + 62
    50  com.apple.AppKit                        0x00007fff8c4053f1 _DPSNextEvent + 659
    51  com.apple.AppKit                        0x00007fff8c404cf5 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
    52  com.apple.AppKit                        0x00007fff8c40162d -[NSApplication run] + 470
    53  com.apple.AppKit                        0x00007fff8c68080c NSApplicationMain + 867
    54  com.apple.systempreferences             0x0000000107e4adbc 0x107e49000 + 7612
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x00007fff93bbb7e6 kevent + 10
    1   libdispatch.dylib                       0x00007fff8c2785be _dispatch_mgr_invoke + 923
    2   libdispatch.dylib                       0x00007fff8c27714e _dispatch_mgr_thread + 54
    Thread 2:
    0   libsystem_kernel.dylib                  0x00007fff93bbb192 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff8a880594 _pthread_wqthread + 758
    2   libsystem_c.dylib                       0x00007fff8a881b85 start_wqthread + 13
    Thread 3:
    0   libsystem_kernel.dylib                  0x00007fff93bbb192 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff8a880594 _pthread_wqthread + 758
    2   libsystem_c.dylib                       0x00007fff8a881b85 start_wqthread + 13
    Thread 4:
    0   libsystem_kernel.dylib                  0x00007fff93bbb192 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff8a880594 _pthread_wqthread + 758
    2   libsystem_c.dylib                       0x00007fff8a881b85 start_wqthread + 13
    Thread 5:
    0   libsystem_kernel.dylib                  0x00007fff93bbb192 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff8a880594 _pthread_wqthread + 758
    2   libsystem_c.dylib                       0x00007fff8a881b85 start_wqthread + 13
    Thread 6:
    0   libsystem_kernel.dylib                  0x00007fff93bbb192 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff8a880594 _pthread_wqthread + 758
    2   libsystem_c.dylib                       0x00007fff8a881b85 start_wqthread + 13
    Thread 7:
    0   libsystem_kernel.dylib                  0x00007fff93bbb192 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff8a880594 _pthread_wqthread + 758
    2   libsystem_c.dylib                       0x00007fff8a881b85 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x2212fb16e48bd8d4  rbx: 0x0000000000000600  rcx: 0x0000000000000600  rdx: 0x0000000000000101
      rdi: 0x0000000000000000  rsi: 0x00007fff67a44857  rbp: 0x00007fff67a44840  rsp: 0x00007fff67a447e0
       r8: 0x0000000400311970   r9: 0x0000000400480d80  r10: 0x0000000000000081  r11: 0x00007fff89b86ea0
      r12: 0x00007fff798f6710  r13: 0x00007fff798f6710  r14: 0x00007fff67a44857  r15: 0x0000000000000000
      rip: 0x00007fff89a837cc  rfl: 0x0000000000010246  cr2: 0x0000000000000000
    Logical CPU: 2
    Binary Images:
           0x107e49000 -        0x107e6bfff  com.apple.systempreferences (11.0 - 11.0) <50027251-BB22-3472-ADCE-90253DC46B60> /Applications/System Preferences.app/Contents/MacOS/System Preferences
           0x10814a000 -        0x10814affd +cl_kernels (??? - ???) <171D5E5D-6B0F-4816-AD3D-DE930323A98F> cl_kernels
           0x10814e000 -        0x10814eff1 +cl_kernels (??? - ???) <FA71E1BF-36BE-460E-B216-F38A8E34A0D9> cl_kernels
           0x108150000 -        0x108151fff  com.apple.preference.datetime (5.0 - 5.0) <27A2A5FD-8BC4-320F-A4C3-65B30CD8BB10> /System/Library/PreferencePanes/DateAndTime.prefPane/Contents/MacOS/DateAndTime
           0x10815a000 -        0x10815efff  com.apple.preference.datetime.datetime (5.0 - 5.0) <B079BAAB-D7B5-3D6B-8953-E1779B8A2C42> /System/Library/PreferencePanes/DateAndTime.prefPane/Contents/Resources/DateTim e.prefPane/Contents/MacOS/DateTime
           0x10b212000 -        0x10b215ff7  libCoreFSCache.dylib (??? - ???) <D4B5EFEA-7878-3674-A973-BA1D675E5A3C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
           0x10b529000 -        0x10b52ffef  libcldcpuengine.dylib (1.50.63 - compatibility 1.0.0) <282BF919-0346-385F-B399-9019E681DF38> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
           0x10b536000 -        0x10b536ffd +cl_kernels (??? - ???) <B8225D63-E3B4-43E9-90D7-16A3F4940BBE> cl_kernels
           0x10b53c000 -        0x10b53dff3 +cl_kernels (??? - ???) <BC5B7433-B387-42FD-BD78-D8A3B45FA096> cl_kernels
           0x10b570000 -        0x10b574fff  com.apple.audio.AudioIPCPlugIn (1.2.1 - 1.2.1) <46DBC886-A984-36F8-BAC6-CFBAED880258> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
           0x10b579000 -        0x10b57ffff  com.apple.audio.AppleHDAHALPlugIn (2.1.3 - 2.1.3f7) <25F21980-C114-3688-B6E7-FD83052D67B1> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
           0x10ba30000 -        0x10bac3ff7  unorm8_bgra.dylib (1.50.63 - compatibility 1.0.0) <35664BCC-4DCD-38B9-A17D-12A2DB77DCB8> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib
           0x10bae2000 -        0x10bb73ff7  unorm8_rgba.dylib (1.50.63 - compatibility 1.0.0) <DD200456-247B-3C6D-9C7E-81546BFE4BF2> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_rgba. dylib
        0x7fff67a49000 -     0x7fff67a7dac7  dyld (195.5 - ???) <B372EB7D-DCD8-30CE-9342-E06CADD7CACA> /usr/lib/dyld
        0x7fff89163000 -     0x7fff89171ff7  libkxld.dylib (??? - ???) <B1BD4862-9D3F-3EEF-895C-A8E2E53684B6> /usr/lib/system/libkxld.dylib
        0x7fff8926f000 -     0x7fff892aafff  com.apple.LDAPFramework (3.1 - 120.2) <5633BDE9-BDCB-35CC-BC6B-B8E4CD011D51> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
        0x7fff892ab000 -     0x7fff892d2ff7  com.apple.PerformanceAnalysis (1.10 - 10) <DD87C994-66D6-330A-BAF9-AB86BE125A62> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
        0x7fff892dc000 -     0x7fff895f5ff7  com.apple.Foundation (6.7.1 - 833.20) <D922F590-FDA6-3D89-A271-FD35E2290624> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
        0x7fff895f6000 -     0x7fff896f0ff7  com.apple.DiskImagesFramework (10.7.2 - 331) <C88025FC-2460-3F33-B808-CB1E8C2E5CB9> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
        0x7fff896f1000 -     0x7fff89744fff  libFontRegistry.dylib (??? - ???) <57FBD85F-41A6-3DB9-B5F4-FCC6B260F1AD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
        0x7fff89745000 -     0x7fff8985dff7  com.apple.DesktopServices (1.6.1 - 1.6.1) <4418EAA6-7163-3A77-ABD3-F8289796C81A> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
        0x7fff8985e000 -     0x7fff89887fff  com.apple.CoreServicesInternal (113.8 - 113.8) <C1A3CF1B-BC45-3FC6-82B3-1511EBBA9D51> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
        0x7fff898cf000 -     0x7fff89937ff7  com.apple.audio.CoreAudio (4.0.1 - 4.0.1) <7966E3BE-376B-371A-A21D-9BD763C0BAE7> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
        0x7fff89977000 -     0x7fff89a3eff7  com.apple.ColorSync (4.7.0 - 4.7.0) <F325A9D7-7203-36B7-8C1C-B6A4D5CC73A8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
        0x7fff89a46000 -     0x7fff89c1afff  com.apple.CoreFoundation (6.7.1 - 635.15) <FE4A86C2-3599-3CF8-AD1A-822F1FEA820F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
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        0x7fff90193000 -     0x7fff90194fff  libsystem_sandbox.dylib (??? - ???) <DC97E52F-C577-3A8A-A2F6-431AE3D40C40> /usr/lib/system/libsystem_sandbox.dylib
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        0x7fff90830000 -     0x7fff90969fef  com.apple.vImage (5.1 - 5.1) <EB634387-CD15-3246-AC28-5FB368ACCEA2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
        0x7fff9096b000 -     0x7fff909afff7  com.apple.MediaKit (11.0 - 585) <5672F5E1-B8DC-3B69-A8BE-E6A938E28B62> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
        0x7fff909b0000 -     0x7fff909d8ff7  com.apple.CoreVideo (1.7 - 70.1) <98F917B2-FB53-3EA3-B548-7E97B38309A7> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
        0x7fff909d9000 -     0x7fff90abafff  com.apple.CoreServices.OSServices (478.29 - 478.29) <B487110E-C942-33A8-A494-3BDEDB88B1CD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
        0x7fff90b6d000 -     0x7fff90b6dfff  com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
        0x7fff90b6e000 -     0x7fff90be3ff7  libc++.1.dylib (19.0.0 - compatibility 1.0.0) <C0EFFF1B-0FEB-3F99-BE54-506B35B555A9> /usr/lib/libc++.1.dylib
        0x7fff90be4000 -     0x7fff90c23ff7  libGLImage.dylib (??? - ???) <2D1D8488-EC5F-3229-B983-CFDE0BB37586> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
        0x7fff90e93000 -     0x7fff90ee1fff  libauto.dylib (??? - ???) <D8AC8458-DDD0-3939-8B96-B6CED81613EF> /usr/lib/libauto.dylib
        0x7fff90ee6000 -     0x7fff90ef1ff7  libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
        0x7fff90ef2000 -     0x7fff91091fff  com.apple.QuartzCore (1.7 - 270.0) <E8FC9AA4-A5CB-384B-AD29-7190A1387D3E> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
        0x7fff91092000 -     0x7fff910a6ff7  com.apple.LangAnalysis (1.7.0 - 1.7.0) <04C31EF0-912A-3004-A08F-CEC27030E0B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
        0x7fff910a7000 -     0x7fff910eaff7  libRIP.A.dylib (600.0.0 - compatibility 64.0.0) <81435CC2-91BD-36E8-AF94-57D084293675> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
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        0x7fff911a5000 -     0x7fff911c2ff7  com.apple.openscripting (1.3.3 - ???) <4FACC89E-FDAA-3CA5-B5CD-1F4EEAEDF7CF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
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        0x7fff911d8000 -     0x7fff911ddfff  libGIF.dylib (??? - ???) <393E2DB5-9479-39A6-A75A-B5F20B852532> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
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        0x7fff9168c000 -     0x7fff91699ff7  libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <3373D310-3B10-3DD1-B754-B7B138CD448D> /usr/lib/libbz2.1.0.dylib
        0x7fff9169a000 -     0x7fff916a4ff7  liblaunch.dylib (392.35.0 - compatibility 1.0.0) <8F8BB206-CECA-33A5-A105-4A01C3ED5D23> /usr/lib/system/liblaunch.dylib
        0x7fff916a5000 -     0x7fff916d5ff7  com.apple.DictionaryServices (1.2.1 - 158.2) <3FC86118-7553-38F7-8916-B329D2E94476> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
        0x7fff91e43000 -     0x7fff91e49fff  libGFXShared.dylib (??? - ???) <343AE6C0-EB02-333C-8D35-DF6093B92758> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
        0x7fff91e52000 -     0x7fff91fabfff  com.apple.audio.toolbox.AudioToolbox (1.7.1 - 1.7.1) <4877267E-F736-3019-85D3-40A32A042A80> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
        0x7fff91fac000 -     0x7fff91facfff  com.apple.Carbon (153 - 153) <C1A30E01-E113-38A0-95CA-99360F92A37A> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
        0x7fff91fad000 -     0x7fff91fb3fff  com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
        0x7fff91fb4000 -     0x7fff91fbfff7  com.apple.bsd.ServiceManagement (2.0 - 2.0) <9807F306-4081-34DA-9970-83A136E1E53F> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
        0x7fff920b1000 -     0x7fff921b6ff7  libFontParser.dylib (??? - ???) <B9A53808-C97E-3293-9C33-1EA9D4E83EC8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
        0x7fff921b7000 -     0x7fff921c2fff  com.apple.CommonAuth (2.1 - 2.0) <BFDD0A8D-4BEA-39EC-98B3-2E083D7B1ABD> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
        0x7fff92eea000 -     0x7fff92f09fff  libresolv.9.dylib (46.0.0 - compatibility 1.0.0) <33263568-E6F3-359C-A4FA-66AD1300F7D4> /usr/lib/libresolv.9.dylib
        0x7fff92f96000 -     0x7fff92f9afff  libutil.dylib (??? - ???) <28672328-B738-38CE-B231-8A93CA6E6EA4> /usr/lib/libutil.dylib
        0x7fff92f9b000 -     0x7fff93005fff  com.apple.framework.IOKit (2.0 - ???) <87D55F1D-CDB5-3D13-A5F9-98EA4E22F8EE> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
        0x7fff93006000 -     0x7fff9305dfff  libTIFF.dylib (??? - ???) <FF0D9A24-6956-3F03-81EA-3EEAD22C9DB8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
        0x7fff9305e000 -     0x7fff930b2ff7  com.apple.ScalableUserInterface (1.0 - 1) <33563775-C662-313D-B7FA-3D575A9F3D41> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
        0x7fff930b3000 -     0x7fff930b6fff  libRadiance.dylib (??? - ???) <CD89D70D-F177-3BAE-8A26-644EA7D5E28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
        0x7fff930b7000 -     0x7fff930bdff7  libunwind.dylib (30.0.0 - compatibility 1.0.0) <1E9C6C8C-CBE8-3F4B-A5B5-E03E3AB53231> /usr/lib/system/libunwind.dylib
        0x7fff93853000 -     0x7fff93855fff  com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
        0x7fff93856000 -     0x7fff93b7afff  com.apple.HIToolbox (1.8 - ???) <A3BE7C59-52E6-3A7F-9B30-24B7DD3E95F2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
        0x7fff93b9b000 -     0x7fff93ba3fff  libsystem_dnssd.dylib (??? - ???) <998E3778-7B43-301C-9053-12045AB8544D> /usr/lib/system/libsystem_dnssd.dylib
        0x7fff93ba4000 -     0x7fff93bc4fff  libsystem_kernel.dylib (1699.24.8 - compatibility 1.0.0) <C56819BB-3779-3726-B610-4CF7B3ABB6F9> /usr/lib/system/libsystem_kernel.dylib
        0x7fff93bc5000 -     0x7fff93bc9ff7  com.apple.CommonPanels (1.2.5 - 94) <37C6540B-F8D1-355A-806C-F93D8FB522AB> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
        0x7fff93bca000 -     0x7fff93de4fef  com.apple.CoreData (104 - 358.12) <33B1FA75-7970-3751-9DCC-FF809D3E1FA2> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
        0x7fff93de5000 -     0x7fff93de5fff  com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
        0x7fff93de6000 -     0x7fff93e25fff  com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
        0x7fff93e26000 -     0x7fff93e4afff  com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
        0x7fff93e4b000 -     0x7fff94167ff7  com.apple.CoreServices.CarbonCore (960.18 - 960.18) <6020C3FB-6125-3EAE-A55D-1E77E38BEDEA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
        0x7fff94168000 -     0x7fff9425dfff  libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <5C40E880-0706-378F-B864-3C2BD922D926> /usr/lib/libiconv.2.dylib
        0x7fff946f2000 -     0x7fff946f6fff  libCGXType.A.dylib (600.0.0 - compatibility 64.0.0) <36F75773-7380-3AC7-AF62-E1E6C07B7004> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
        0x7fff946f7000 -     0x7fff946fafff  com.apple.help (1.3.2 - 42) <BF14DE49-F7E8-336F-81FB-BBDF2DB3AC09> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
        0x7fff946fb000 -     0x7fff94702fff  com.apple.NetFS (4.0 - 4.0) <433EEE54-E383-3505-9154-45B909FD3AF0> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
        0x7fff94703000 -     0x7fff94708fff  libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <98ECD5F6-E85C-32A5-98CD-8911230CB66A> /usr/lib/system/libcompiler_rt.dylib
        0x7fff94709000 -     0x7fff947e7fff  com.apple.ImageIO.framework (3.1.1 - 3.1.1) <13E549F8-5BD6-3BAE-8C33-1D0BD269C081> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
        0x7fff94b29000 -     0x7fff94b30fff  libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <0AB51EE2-E914-358C-AC19-47BC024BDAE7> /usr/lib/system/libcopyfile.dylib
        0x7fff94b31000 -     0x7fff94b36fff  com.apple.OpenDirectory (10.7 - 146) <91A87249-6A2F-3F89-A8DE-0E95C0B54A3A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
        0x7fff95272000 -     0x7fff952edff7  com.apple.print.framework.PrintCore (7.1 - 366.1) <3F140DEB-9F87-3672-97CC-F983752581AC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
        0x7fff952ee000 -     0x7fff95561fff  com.apple.CoreImage (7.82 - 1.0.1) <282801B6-5D80-3E2C-88A4-00FE29906D5A> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
        0x7fff95593000 -     0x7fff95617ff7  com.apple.ApplicationServices.ATS (317.5.0 - ???) <FE629F2D-6BC0-3A58-9844-D8B9A6808A00> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
        0x7fff95725000 -     0x7fff9576bff7  libcurl.4.dylib (7.0.0 - compatibility 7.0.0) <EAF61ADC-DC00-34CE-B23E-7238ED54E31D> /usr/lib/libcurl.4.dylib
        0x7fff9576c000 -     0x7fff9577afff  com.apple.NetAuth (3.1 - 3.1) <FE7EC4D7-5632-3B8D-9094-A0AC8D60EDEE> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
        0x7fff9577b000 -     0x7fff95815ff7  com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
        0x7fff95822000 -     0x7fff958a7ff7  com.apple.Heimdal (2.1 - 2.0) <C92E327E-CB5F-3C9B-92B0-F1680095C8A3> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
        0x7fff958a8000 -     0x7fff95947fff  com.apple.LaunchServices (480.21 - 480.21) <6BFADEA9-5BC1-3B53-A013-488EB7F1AB57> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
        0x7fff95948000 -     0x7fff9595eff7  com.apple.ImageCapture (7.0 - 7.0) <F15FC6FB-9E88-3BE9-BABE-0454D3A502A0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
        0x7fff9596f000 -     0x7fff9597aff7  com.apple.speech.recognition.framework (4.0.19 - 4.0.19) <48607E6E-8612-3267-9184-E948B1863B32> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
        0x7fff9597b000 -     0x7fff959bdff7  libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <BB770C22-8C57-365A-8716-4A3C36AE7BFB> /usr/lib/system/libcommonCrypto.dylib
        0x7fff959be000 -     0x7fff959c3ff7  libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib
        0x7fff95d14000 -     0x7fff95d1efff  libcsfde.dylib (??? - ???) <49DD8C85-A3F9-36FB-BB63-ECAD4ABD8AF9> /usr/lib/libcsfde.dylib
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 5
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 495
        thread_create: 0
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=148.3M resident=105.1M(71%) swapped_out_or_unallocated=43.2M(29%)
    Writable regions: Total=16.1G written=11.4M(0%) resident=18.7M(0%) swapped_out=0K(0%) unallocated=16.1G(100%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    CG backing stores                  2040K
    CG image                             16K
    CG raster data                       56K
    CG shared images                   3416K
    CoreImage                            96K
    CoreServices                       1556K
    MALLOC                            334.6M
    MALLOC (reserved)                  15.8G        reserved VM address space (unallocated)
    MALLOC guard page                    48K
    Memory tag=240                        4K
    Memory tag=242                       12K
    Memory tag=251                       16K
    OpenCL                               36K
    STACK GUARD                        56.0M
    Stack                              11.6M
    VM_ALLOCATE                        16.2M
    __CI_BITMAP                          80K
    __DATA                             13.7M
    __IMAGE                            1256K
    __LINKEDIT                         47.7M
    __RC_CAMERAS                        236K
    __TEXT                            100.6M
    __UNICODE                           544K
    mapped file                        35.2M
    shared memory                       312K
    ===========                      =======
    TOTAL                              16.4G
    TOTAL, minus reserved VM space    625.0M
    Model: MacBookPro8,1, BootROM MBP81.0047.B24, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.68f98
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.100.98.75.18)
    Bluetooth: Version 4.0.1f4, 2 service, 11 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB
    Serial ATA Device: MATSHITADVD-R   UJ-8A8
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: USB TO IDE Bridge, 0x058f  (Alcor Micro, Corp.), 0x6390, 0xfd120000 / 4
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

    Uh, that's a lot of info. Try contacting Apple about it, because I don't think anyone here knows how to decifer that.
    Also try doing the simple things... Restart your computer and restart System Preferences. What do you need to change in Date & Time anyways...

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    Error Signature:
    Exception: EXC_BAD_ACCESS
    Date/Time: 2013-08-30 16:41:14 -0400
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    Application Bundle ID: com.microsoft.Word
    Application Signature: MSWD
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    Crashed Module Version: 14.3.4.130416
    Crashed Module Offset: 0x000072f0
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    Blame Module Offset: 0x000072f0
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    Dear Jean:
    It sounds like you are trying to get your external monitor to act as the primary viewing screen. For example it would have your Doc, Icons, Etc. In order to make the external monitor the primary screen you have to:
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    Let me know if this helps at all!
    Lance

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    I have mac os x10.4.11 Tiger , i tried to update and after I did that when I tried to use itunes, but it doesn't open.. can anyone tell me what I have to do to fix this ??

    Hello,
    Leopard requirements/10.5.x...
        *  Mac computer with an Intel, PowerPC G5, or PowerPC G4 (867MHz or faster) processor
    minimum system requirements
        * 512MB of memory (I say 1.5GB for PPC at least, 2-3GB minimum for IntelMacs)
        * DVD drive for installation
        * 9GB of available disk space (I say 30GB at least)
    Classic/OS9 Apps no longer supported.
    Trouble is Apple no longer sells it, check eBay & such for the Retail version, not the Gray Discs...
    http://www.ebay.com/sch/i.html?_nkw=mac+os+x+leopard+retail+10.5
    There are workarounds if the 867MHz CPU is the only hangup...
    http://sourceforge.net/projects/leopardassist/
    http://lowendmac.com/osx/leopard/unsupported.html
    So we know more about it...
    At the Apple Icon at top left>About this Mac, report the version of OSX from that window, then click on More Info, then click on Hardware> and report this upto but not including the Serial#...
    Hardware Overview:
    Model Name: eMac
    Model Identifier: PowerMac6,4
    Processor Name: PowerPC G4 (1.2)
    Processor Speed: 1.42 GHz
    Number Of CPUs: 1
    L2 Cache (per CPU): 512 KB
    Memory: 2 GB
    Bus Speed: 167 MHz
    Boot ROM Version: 4.9.2f1

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