Attachment functionality in ROS prescreen

Hi all,
The attachment functionality in ROS standard Prescreen is not working in our SRM system. Can somebody please suggest what steps need to be done to make it work?
We are done with the necessary configurations.
Thanks in advance for any suggestions.
Edited by: Aiswarya Chandrasekaran on May 27, 2011 11:02 AM

Hello Aiswarya:
Did you resolve this issue? could you please tell me how can i do it? i have the same problem.
thanks a lot.

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