Attachment Service

I recently lost the Attachment Service on my Curve 8330 when updating the device OS. It shows up in the core modules but isn't installed. I've gone into Desktop Manager (v4_5 and v4_6) Application Loader and it DOES NOT show up as an installation option. Any suggestions?

Hi there!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
2) Delete and Resend Service Books
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should contact your wireless service provider for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Similar Messages

I cannot get bb attachment services back

I cannot get bb attachment services back. It is missing from apploader. I think this is what I took off by mistake and it remove my external display. Please help. I have tried multiple suggestions to set to factory, but none worked for my BB Pearl Flip 8220 with v04.6 os.
Solved!
Go to Solution.

Oh dear...we have two threads now going on with this OP....
Sasi -- please choose one thread to work in and mark the other as solved...it's too confusing to work one issue in two threads...
Thanks.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Error when editting attachments on Task (UWL): no Global Attachment Service

I get an error when trying to create an attachment to a Task into the UWL:
"no Global Attachment Service" -> Exception
reviewing documentation, supposedly, this service's configuration can't be modified:
http://help.sap.com/saphelp_nw04/helpdata/en/ac/671e405d21c442e10000000a1550b0/frameset.htm
So, any ideas of what could be going on? anyone know how to restart (if possible) the service?
This is a Repository Service on KM.
Thanks!

For the benefit of others, I upgraded portal to SP 15 and that solved the problem....
Regards!

How to provide file attachment service (file upload)

i have to provide the attachment service to the application .
the application must successfully upload the local file and send it to the destination.
this application is like any other email service ex. yahoo , hotmail ... which provides attachment service apart from email.
From the html form which have fields for file and when user clicks on submit then the program must send or store the file in destination user' account.
we are using html , jsp , servlet , java , j2ee.
If anyone know please help me in this issue.

There are several steps:
1> Change the form's encode attribute to multipart-formdata
2> For each file to upload, create an <input> tag with the type attribute set to "file"
3> Within your Servlet, you need to detect the content-type and content-encoding from the request. If you recognize it as multipart-formdata, you will be receiving arbitrary binary data and need to go to step 4
4> Buy an Oreilly book so you can get a copy of his multipart form reader classes. These will automatically parse the HTTP body into its constituent parts, of which zero to many parts may be file data (depending on your form)
If you don't want to buy the Oreilly book, there are some code snippits out on the web. Or you can read the HTTP RFC at www.w3c.org and implement it yourself. (Not all that tough).
- Saish
"My karma ran over your dogma." - Anon

Extract Customer Master attachment service text

Hi All,
I have got a requirement wherein I have to extract the texts attached in the Customer Master "SERVICES FOR OBJECT ' tab.
When I go to XD03 & enter the customer number & then When We click on SERVICES FOR OBJECT tab we get an attachment list & when we click on any of the note in the list it will be having some text, this text I have to extract.
Experts any inputs as to How can Proceed.
Regards
*Abhii

Hi Raymond,
DOCUMENT_DATA will not have the actual data, I mean the name of the NOTE altogether.
I have found a solution. The same is as follows :-
Based on the DOCUMENT_DATA, I am querying table SOOD for the information I needed by passing OBJTYP, OBJYR & OBJNO that I get from DOCUMENT_DATA, in the where clause & I am getting OBJDES ( Name of the Note ) , OWNNAM ( Name of the ceator ) & CRDAT ( Creation Date )
     SELECT OBJTP
            OBJYR
            OBJNO
            objdes
            ownnam
            crdat
            crtim
            FROM sood
            INTO TABLE it_sood
            FOR ALL ENTRIES IN it_temp
            WHERE objtp = it_temp-objtp
            AND   objyr = it_temp-objyr
            AND   objno = it_temp-objno.
Also thanks all for your valuable inputs.
Regards
Abhii

SAP Document Attachment - Services for object

Hello Guys,
Find the below attachment about a PPT on " services for object"
<a href="http://verbellacmg.com/asug_2006_walls_404.ppt">Services for object icon - ppt</a>
Would be highly usefull.
Regards,
Murali.S
Reward if its Usefull.

Hi, There is no standard report or transaction to get this other than looking at the object through the transaction that creates those attachments, also you can go through SAP OSS note 530792
Refer below link for creating a report for your requirement
http://it.toolbox.com/wiki/index.php/GOS_Finding_Attachments_or_Links_to_an_Object_in_SAP/ABAP
For second requirement it can be handled by Authorization, discuss with your basis guys

Calling GOS attachment service

Dear experts,
I need to call the GOS method for attaching documents to an object from my ABAP pgm. I use the method CL_GOS_VIEW_MANAGER->START_SERVICE_DIRECT with the service 'CREATE_ATTA'. Before that I have created an object referring to CL_GOS_MANAGER and sent to it the table of services containing one single entry 'CREATE_ATTA'.
The method START_SERVICE_DIRECT returns with the exception EXECUTION_FAILED and SY-MSGxx containing the message "The service <''> is not available" (SGOS_MSG 001).
What am I missing? Why the service name CREATE_ATTA doesn't find its way to GOS?
TIA
Raf

Rafael,
For the Office 2007 there are some changes needed, I did a follow-up post on that:
http://friendlyabaper.blogspot.com/2009/12/office-2007-and-secret-handshake.html
As I recall, we also had to implement an OSS note (the Office 2007 attachments didn't work correctly even in SO01), but you might already have it through the support pack. Be sure to test if SO01 works with Office 2007 attachments.
I'm not sure about the plain text issue... I remember when debugging the binary data does look like a Japanese text on screen, so could this have something to do with the text conversion to binary? How are you reading the file and passing the data to FM? You might need to use just text (ASCII) instead of binary. Our primary goal was to attach Office/PDF files. I thought I tested the code with .TXT as well, but I might be wrong.
I've never tested this with Excel files that had pictures. If plain Excel opens fine, I suspect it's not an issue with the program but with SAP/Excel transformation in general. Try it in SO01 and see what happens. Hint: if you open attachment, the file gets written into your local SAPWorkDir folder. You can open it and examine there. This helped me a lot in my research.
Good luck!

Attach Documents using Generic Object Services

With reference to Manual Bassani's SDN Contribution of code examples on how to attach documents using Generic Object Services - we have found that since implementing ECC 6 the following code no longer works (at the end of page 9):
CALL CREATE ATTACHMENT SERVICE FROM TOOLBAR
WHEN 'ATTACH'.
CALL METHOD MANAGER->START_SERVICE_DIRECT
EXPORTING
IP_SERVICE = 'CREATE_ATTA'
IS_OBJECT = OBJ
EXCEPTIONS
NO_OBJECT = 1
OBJECT_INVALID = 2
EXECUTION_FAILED = 3
OTHERS = 4.
It is necessary to use IP_SERVICE = 'PCATTA_CREA' to get this to function correctly.
The original document can be found at [https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/0e6b0d95-0a01-0010-4696-ca0a48de5fb3]

Check the Naimesh Patel Blog he explain very well
http://help-abap.blogspot.com/2009/02/generic-object-services-gos-toolbar.html

How to download a service object attachment to app server?

I found some postings / blogs to download an attachment (service objects).
This tells to download to local drive or to a mapped network drive .
How do I download to an applications erver?
Thanks,
Ven

I know OPEN DATE SET and all that stuff.
and it seems we are moving in another tangent.
I need to download Service Object Attachments to the app server. aR's reply is some what relevant but is not exactly relevant.
I am able to download to presentations erver by using the code:
This function module creates a file in the PC
              CALL FUNCTION 'SO_DOCUMENT_REPOSITORY_MANAGER'
                EXPORTING
                  method      = 'PUTCONTENTTOFILE'
                  office_user = sy-uname
                TABLES
                  files       = i_files
                CHANGING
                  document    = sw_document.
              READ TABLE i_files INDEX 1.
              MOVE:
               i_files TO sw_document1.
However this does not seem to work to download on the app server.

Automatic creation of service notification for maintenance order

hi,
I created one new document type (SR) as service requestion in material management.
Then i create maintenance order for service and attached service master. System generated PR. Where document type to be given to get SR instead of PR.
Kindly explain
Regards
sathish. R

Hi,
Please check the indicatorsin Actual cost/cost sales and Valid recevivers in settlement profile.
If for cost center : 1 settlement optional is maintained in valid recevivers and also for order
and in actual cost/ cost sales: indicator to be settled in full is selected.
Also check Allocation structure too if you have assigned the valid allocation structure.
**check if you have assigned the valid settlement profile to order types.
*****Most important after doing all these settings you need to create new order. for same order you will not get the automatic settlement rule
Hope this helps.
Regards,
PMAddi

Display GOS without click on 'Service for Object' button

Please try the following step to figure out.
1) VA03
2) At header of report (on the left hand side of 'Display S/O SysB SDI xxxxxxxxx:Overview' ) has a button called 'Services for Object' (GOS)
3) Click on that then it will popup icon menu set. <--- Want this to be displayed when access VA03 by no need to click the button in 2)
My requirement is I want this popup to be displayed suddenly after I access VA03 (no need to click on the Services for Object button anymore).

Could you please provide me any solution, function, example, similar case, etc. (based on 4.6c)?
Thank you all expert in advance.. I'll be here to provide you more information that need.

I found the solution yet. Let me drop a note to be a memorandum.
(1) Insert code into the last line of form USEREXIT_READ_DOCUMENT within report MV45AFZZ
PERFORM UNITEXIT_READ_DOCUMENT.
*{ INSERT
*[Display Attachment Service Automatically]
 DATA: lo_myobject TYPE REF TO cl_gos_manager,
 lo_container TYPE REF TO cl_gui_custom_container,
 ls_object TYPE borident. "BOR Identifier
 ls_object-objkey = vbak-vbeln.
 ls_object-objtype = 'BUS2032'.
 CREATE OBJECT lo_myobject.
 CALL METHOD lo_myobject->start_service_direct
 EXPORTING ip_service = 'VIEW_ATTA'
 is_object = ls_object
 io_container = lo_container
 EXCEPTIONS OTHERS = 2.
*[Display Toolbox]
 CALL METHOD lo_myobject->DISPLAY_TOOLBOX
 EXPORTING is_object = ls_object
 io_container = lo_container
 EXCEPTIONS OTHERS = 2.
*} INSERT
ENDFORM.
(2) Try open VA03 and insert attachment at Service for Object.
(3) Reopen VA03, attachment list displayed suddenly.
Reference Source# SAP Library, search 'Starting Only One Service Directly'.
NOTE: You can use another relevant object by SE24 -> CL_GOS_MANAGER

Attach document to KM Discussion

Hi!
I would like to know if there is a way to attach documents to KM Discussions.
I'm migrating an application from MS Sharepoint Portal Server to SAP EP and this is a very strong requirement.
Thanks in advance,
Fede

Hi Praveen,
First of all, thanks for your answer!
I've read the URL you gave and i've found something that worried me. It says "The repository attachment service is used by Collaboration to store attachments (documents) for tasks. ".
Is it only for Tasks? I need it for discussions...
I've navigated in my portal to System Administration => System Configuration => KM => CM => Repository Services
The only service I see there is "feedback". Do I have to create a new one?
I couldn't find any information at help.sap.com. Do you have more information about this?
Tank you very much!!!

GOS - Displaying Attachments service

Hi everyone,
Using GOS dispalying attachment service, i get attachment list with standard buttons (Create, display, export...). My question is - is it possible to exclude some of those functions(buttons), for example make it impossible to delete attachments?
I'm using SWU_OBJECT_PUBLISH and
SWU_OBJECT_DISPATCH_SERVICE function modules.
Thanks a lot!
MaryM

Can you be a little more specific? This BAdI works great if the value is in the SGOSATTR table, but I can't find how to remove the delete button from the View Attachments subscreen.
Thanks.

GOS view attachment: Attachment of all users.

Hello colleagues,
Proud to say that I was able to implement attachment service from GOS by using the information I got entirely from this forum ! Kudos to all experts who have posted such excellent learning content.
I have only one remaining issue for which I could not find an answer here.
How can I view attachments of all users? Currently, I can view only my attachments for an object. Seems to me that GOS by default selects only attachments for a user (sy-uname).
I have used CL_GOS_MANAGER, CL_GOS_ATTACHMENTS, CL_GOS_SRV_ATTACHMENT_LIST and CL_GOS_PUBLICATION.
Basically, I have copied all these classes to my local class and made some adjustements to achieve my objective.
thanks in advance, Vikram

Hi Vikram,
i have worked on GOS menu and as of my Knowledge there is no such option to view all the attachments of all users
we have to see the attachments of that user
Regards
Surendra

Cannot view attachments and other noob issues

Hello,
I'm completely new to blackberry, and am quite confused. Let me apologize in advance, as this is long and this device is much more involved than any I've had before.
When I receive an email with an attachment(in this case, I sent myself a .doc file to test it out from a yahoo account) I get the "Attachment type cannot be viewed on your device".
I just recieved my BB Tour today, and was able to set up the email rather easily as it is on a POP3.
I have activated the Documents to Go service, it appears that I have the viewer(I followed instructions to check it from another thread for the Curve I believe, and it appeared under Core Applications, so I'm not sure if that actually applies to the Tour, but I found what I think I'm supposed to have under setup/advanced options/applications and then viewed under 4.7 Core Applications under modules net_rim_bb_docview).
I have tried the restarting the device, but no luck. I installed the desktop manager, and followed the instructions to install/update everything.
So far, I've got about 4 hours into this by trying to read through previous posts and the support site, which is wearing on me.
Since I just got it today, is it possible there is some type of lag? I did get an activation message that had instructed me to Leave Messages on the Server, which I did, so I think I'm activated as I'm getting email and can send. But, again, being new to this, it's all a bit overwhelming and has me thinking I should have just activated the data package with my Motorola Q. I'll keep toying with it, to see if something clicks.
Could someone also direct me to a Blackberry 101 type guide? I haven't found the user manual very helpful as I can't even find in it if I can set how often it checks for messages, or if there is a way I can set it to check every 5 minutes or only on demand. So, if anyone can point me in the right direction, I would be grateful! Also, need to update my contact list from Microsoft Outlook, but no luck in finding out how to do that successfully either.
I know that this is a whole lot in one message, but thank you for indulging a newbie.
Message Edited by bbtournoob on 08-27-2009 10:24 PM
Solved!
Go to Solution.

Hi and welcome to the forums!
Sorry there really isn't a 101 for the attachment service.
http://na.blackberry.com/eng/support/blackberry101/
This will help with the basics!
Don't think of one whole email and attachment being sent and received on the Blackberry as one item.
You are drawing in the document and attachments in "segments", if you think of that, it will make the articles
a little easier to read.
Two things first.
On the BB go to options, advanced options, applications. Scroll down to Blackberry Attachment service.
Highlight, don't click, menu key, edit default permissions, set all to allow. Save and go to the main message queue.
Menu key, options, general options, scroll to auto more set to yes.
Now the application is there, the defaults are set, the email address is set to automatically request the whole document.
Lets check the email setup.
Go to options advanced options, Host Routing Tables, click to enter. DO NOT click on any listing.
Press menu key, and select register now. You will get a registration verification message.
Then go to email settings and send service books. I recommend logging in via PC into the carriers BIS site.
(If you need the link to the correct site, send me the carrier name)
You will get an activation email per account. See if the problem is fixed.
If not, then we go into the Yahoo settings. In the mean time, here is some light reading material on the subject!
Just go over it and see how much applies to you and we can discuss it, OK?
Let us know how it goes!
Thanks,
Bifocals
KB13278 How to save attachments from the BlackBerry Internet Service to the BlackBerry smartphone
KB10613 Unable to open an attachment using a BlackBerry Internet Service account
KB15503 Attachments larger than 3.1 MB sent to integrated Yahoo! Mail accounts are not viewable on the BlackBerry smartphone
KB03265 Supported attachment formats for the BlackBerry Internet Service
KB16362 Supported versions of Documents To Go
KB16408 How to edit a document using Documents To Go on a BlackBerry smartphone
KB10473 Unable to open attachments on the BlackBerry smartphone
Message Edited by Bifocals on 08-27-2009 10:30 PM
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Attachment Service

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