Attachment "there" but not downloading

Hi, I'm having trouble trying to download a JPEG file. I've gotten an email saying "1 Attachment, 0 bytes". There's no image there that I can see. I switch to a view the Raw Source in the message and can see loads of code there, so I tried to copy that and paste into a text only file and save with the suffix .jpg. That file winds up being about 4.2MB in size, so I know something is there, but alas, nothing opens in Photoshop or any other image program I have. Any help available?
Others (on PC's) can view the image, but I can't. Very frustrating.
Thanks

From the App Store menu bar top of your screen click Store > Check for Unfinished Downloads...
If that didn't help >  Mac App Store: How to resume interrupted downloads
If that didn't help either, turn off the Firewall in System Preferences - Security. Try again.
And if you have anti virus software installed, disable that, try again.
When you post for help, please tell us which Mac OS X version you have installed. If you aren't certain, click your Apple menu icon top left in your screen. From the drop down menu click About This Mac.
Message edited by CS

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