Attachments being received as text

Hello -
I am sending emails from OSX Mail 2.1 to a friend that is using OSX - I'm not sure which version. PDF and DOC (MS Word) files that I attach and send to her are being received as text. Is there a setting she needs to tweak in order to simply be able to drag the attachments to her desktop, or double-click to open?
Thanks -

Thanks for your reply, Reggie -
At it turns out, she is using OSX (Panther, I think), but not Apple 'Mail'. She has AOL for Macintosh, version 10.3.7. I thinks that's basically the problem. She receives attachments from people using PC's as something she can easily open.
To clarify, it sounds as if when I send her an email with an attachment, she sees the text that I have written to her and below that, a bunch (hundreds or thousands of lines) of text.
I probibly need to search this forum for "AOL Attachment" or something like that.
Thanks again -

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