Attachments from mail program are not making it to blackberry

Just got the new blackberry pearl, cingular is my provider. I tried sending a document (s) in word to my blackberry and emails are rolling in empty. I then fowarded the same email to a pc, then fowarded to blackberry and it worked just fine. Anyone have any similiar experiences? Fixes?

I'm assuming this is CME-integrated. Basically, if you have a PRI connection, the easiest thing to do is to do a 'debug isdn q931' and check out the called number. Or if you have an FXO connection to the PSTN, then you've got some kind of 'connection plar' under the voice port to give you the called number. Basically the called number must match a destination pattern under a voip dial-peer pointing to CUE (you can use 'debug ccsip message' and look for an INVITE message to see where it's going to). Next, it has to match a trigger ('show ccn trigger' in the CUE CLI) to envoke a particular application, such as voicemail. If you have trouble, what we'll need to see is the exact called number (either via the isdn q931 debug or connection plar configuration statement) and the configuration (show run) from the CME and the CUE.
Lastly, take a look at the following notice:
http://www.cisco.com/en/US/partner/products/sw/voicesw/ps5520/products_field_notice09186a008023cfe2.shtml
which might apply to your situation.

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