Attachments listed in notifications, but not uploaded to FormsCentral

We have recently had a number of reponses submitted with attachments to our form.
Notifications go out informing us of the submission, and list the attachments (in 2 fields).
But when I go to FormsCentral to access the uploaded files, the fields are empty. No files.
This function HAS worked before, so wonder if we have changed some setting, or if something else is at work?
Thanks
Peter

I have just heard from the forms author that she can see all the attachments in FormsCentral, but as a Reader I cannot.
Is there a setting that would allow me as a reader to access the Attachments?
Peter

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