Attachments not being emailed

When emailing an invoice or po, attachments are not emailed. Recipient receive emails but no attachments. If the sender selects attachments tab, browse and pick the attachment, the user receives an alert that the attachment will be overwritten. If sender selects to overwrite the attachment, email is being sent, and the recipient receives the email with the attachement.
Business One 8.88 239 PL:21
Any body has any ideas as to why this happens?
Thank you
Larry

Here's more information...
If the user is emailing an invoice/po, and is attaching a document through the email "wizard", emails are not being delivered. If the users answers no to "Would you like to attach a document" pop-up windows, the email is being delivered to the recipient within seconds, and the only information that it contains is as small table with invoice number, date, customer, remarks and due date.
tracing the message on the exchange server, I can tell that the message doesn't even leave the B1 server... I can't see the message on the Exchange server logs.
Is there something that was missed during the installation? Am I missing any configuration steps?
Thank you in advance for your help
Larry

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----boundary_2477_75fa3d73-56de-4948-ad82-6588f3a35b95
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Email attachments not showing up in email

Hi, I am using a Z10 and one problem keep me from doing my work. For some reason my emailattachments are not being downloaded. They don't even show up in the email. They only for me to know whether the email contains an attachment is based on the senders text. I can not imagine this is unfixable. Please advice
Solved!
Go to Solution.

in mail settings there is an option to donload attachments, do you have that set?
What version of Exchange?
What OS are you on Z10?
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Attachments not being emailed

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