Attachments problems with iMessage - Question marks, empty attachments
Hello,
I am having a new problem and am looking for advice. I'm using iMessage across multiple devices - iPhone 6 on iOS 8.1.1, iMac on OS 10.10.1, and iPad Air on iOS 8.1. I recently, within the past two weeks, upgraded my OS on the iMac to Yosemite. The problem is that all the attachments... pictures, videos, vCards.. are showing as empty attachments in my iMessage history. I often refer to my message history for these pictures and files, and the files are not showing any more on my phone. The images show an outline with a question mark and the vCards don't open at all. Interestingly, I upgraded my wife's macbook air to Yosemite in the same time frame and she is having the same problem with her iPhone on iOS 8.1. The craziest part of all this is that the attachments all show up just fine when I open messages on the iMac. However, I rarely use messages on the iMac so having the attachments there is of no use to me. I need to be able to see the attachments on my phone. I have tried logging out of iMessage on my phone and on the iMac.
I have searched the boards for answers and have not found a concise answer. Any help is much appreciated.
Thanks,
Logan
Bump.. Any help would be awesome. This problem is driving me nuts.
Thanks,
Logan
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does any one know how to fix a problem with my book pro that has a gray screen with a folder with a question mark on it?
Hello Mokhtary123 and welcome to Apple Support Communities,
It will help us diagnose your problem to know the exact model, size, year built, RAM installed and OS you're running.
But basically your system can't find the boot disk. Usually this is a symptom of a dead/dying/corrupted hard drive;
A flashing question mark or globe appears when you start your Mac - Apple Support
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http://support.apple.com/en-us/HT4718 -
First my Macbook is almost 5 yrs old and is probably on it's last leg. The other day it froze and was making some pretty loud clicking noises. I turned it off by holding down the power button and tried starting it up again. At that point the screen was just blue and the noise came back on. Then a file folder appeared in the middle of the screen with a question mark in it. Does this mean the hard drive crashed or something? We blew a hard drive once before (though it didn't happen like this) but I just wanted to check before I go to the store. If it's something that is bad then I may just be sending this one to the grave and replace it with an iPad. Any insight into this problem would be appreciated. Thanks.
That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
Put your install DVD into the optical drive (CD/DVD drive) and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead. -
My MacBook Pro turns on but not all the way, it gives me an icon of a grey folder with a question mark in the middle, and won't go further that that. Anyone knows why, or what's the problem?
If these do not resolve the issue or if you are not comfortable with proceeding through these steps then take your Mac to an Apple store or an Apple Authorized Service Provider. An Apple store will perform these initial steps, diagnose the problem, and give an estimate for repairs (if needed). If the Mac is less than one year old or is covered by AppleCare any repairs would be free.
Genius reservation http://www.apple.com/retail/geniusbar/ .
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my computer has some serious problems, my iphoto only shows only shows thumb size pics when I try to open them, i tried to rebuild my files from folders that had the pics in them. originally all the photos had a large delta with a question mark. also I can't back up the library file because its not there. I went to time machune and tried to find the file but I can't find it or I am looking in the wrong place. I also lost my Idvd file, only have broken chain showing.
Details please
What version of iPhoto and of the OS?
i tried to rebuild my files from folders that had the pics in them.
Exactly what did you do and how did you do it? this ay be the cause of your issue but without details we can n=ony guess
my iphoto only shows only shows thumb size pics when I try to open them,
where do you see htis? In the iPhoto window? what does "try to pen them" exactly mean?
originally all the photos had a large delta with a question mark.
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also I can't back up the library file because its not there.
This makes no sense at all - all of your previous statements indicate that you do have an iPhoto library but have some problems with it
By default your iPHoto library is located in your Pictures folder and is named iPhtoo library - if tha tis not the case the you have moved or renamed it and only you know what you did until you tell us the details
I went to time machune and tried to find the file but I can't find it or I am looking in the wrong place.
Again unless you actually share what and how you are doing thing but continue to simply state abstract problems it is no possible to assist you - details on using Time Machine are here -- http://support.apple.com/kb/HT1427?viewlocale=en_US&locale=en_US -- and -- http://pondini.org/TM/FAQ.html ---
I also lost my Idvd file, only have broken chain showing.
This would be better addressed in the iDVD forum - but again unlesss yu share detailed information no one can assist
LN -
I have a problem with iphoto (have a mac book pro): the icon in the dock appears with a question mark, and the application is gone!!! Can someone tell what's going on? Yesterday I had the same problem with itunes: I downloaded the last version (it's free), but I cannot do the same with iphoto, and more important: I need to know what is happening!!! Please help me!
Applications should not disappear all by themselves.
If they are then that coud indicate serious problems with your hard drive.
Backup everything up as quickly as possible.
Using Disk Utility verify your system disk.
Allan -
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http://support.apple.com/kb/ts1440
Startup Manager to select Startup disk.
http://support.apple.com/kb/HT1310
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Steps 2 through 8
http://support.apple.com/kb/PH5836
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Startup problem flashing folder icon with a question mark
Hello All,
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console blinking amber and white alternatively. displaying the Apple TV console with a question mark on top of it. What is the problem and pls how can it be solved ?
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General File Recovery
If you stop using the drive it's possible to recover deleted files that have not been overwritten by using recovery software such as MAC Data Recovery, Data Rescue II, File Salvage or TechTool Pro. Each of the preceding come on bootable CDs to enable usage without risk of writing more data to the hard drive. Two free alternatives are Disk Drill and TestDisk. Look for them and demos at MacUpdate or CNET Downloads. Recovery software usually provide trial versions that enable you to determine if the software would help before actually paying for it. Beyond this or if the drive has completely failed, then you would need to send the drive to a recovery service which is very expensive.
The longer the hard drive remains in use and data are written to it, the greater the risk your deleted files will be overwritten.
Also visit The XLab FAQs and read the FAQ on Data Recovery. -
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I just wanted to post this. And again, I truly hope you find a solution. Good Luck! -
Hello, can someone help me: my eMac G4 700 MHz. I can not boot it. If he starts appears on the screen, only a small "folder with a question mark." The Mac was not used 1 year.
Question 1: Problem = hard drive?
Question 2: Problem = PRAM battery?
the
What can I do to boot?Restart with the Option key held down.
If the internal drive shows up, it's the PRAM battery.
If it doesn't, insert a compatible Mac OS 9 or X install disk, click the button with the circular arrow, and either repair the internal drive or install a new OS on it. If it doesn't show up in Disk First Aid(9) or the Disk Utility(X), it's either not plugged in or needs to be replaced.
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I had this problem with the folder with the question mark in it
hello guys, so i had this problem with the folder with the question mark in it and now i just keep the options button pressed till it shows me the option to boot and so how can i get that solved and my mac can just boot normally and something else is that i press on system preferences and nothing happens it basicly does not exist so if you guys could help me it would be great
<Re-Titled By Host>It sounds like either the system on your disk drive is corrupt or the disk drive died.
Assuming the information in your profile is correct then boot from the install DVD for you MBP. From there you should be able to run Disk Utility to check out the disk drive. -
I have a problem with lion. My MacBook pro froze and now I get a gray folder with a question mark.
I recently upgraded to lion but my screen just froze. I had to shut it down by holding the power button down. Every time I tried to start it again I got a grey folder with a question mark and couldn't do a thing. I' ve been told to restore snow leopard but I dont want to loose my files or email. What can I do?
Boot from your recovery partition. Check and if necessary repair your startup volume with Disk Utility. You may need to reinstall Lion.
OS X Lion: About Lion Recovery -
I keep getting the little blue box with the question mark
Hi
I have 10.6.7 system software and my safari is 5.0.4
I have called apple twice with this problem already but nothing has helped except for short times.
I have reset safari about one dozen times and when I do I reset the top 7 items and I've emptied the cache in addition just in case. I've also taken my safari preference plist out of my library and trashed it.
And I've run disk utilities many times and restarted my computer. Each thing I do will solve the problem for a short time, even up to a day or more (or less) but then it comes back. For instance on Facebook maybe 1/8th of the thumbnail images have the little blue boxes with the question marks but most don't. I can't figure it out. Sometimes even the iPAD safari gets them too but my firefox doesn't show them and neither does Safari on my eMac.
Yesterday the question marks even showed up in ONE mailing on all 3 computers with the question marks in the blue boxes (meaning my iMac, my eMac and my iPad) but then it just all resolved after a few hours. This does sound like possibly a server problem except today it's happening (in Safari again) only on this iMac in Safari (not firefox) and not on the other two devices.
One more thing, since they changed my radio on the roof for my wireless internet, the 5.8 phone cuts out the internet when I use it. The problem has gotten worse since they changed the radio to the same frequency as the phone, it's a much faster service than the 2.4 radio. I don't know if this is related or not.
Thank you,
Martha<Contact your ISP.
Is it possible, Carolyn, that this would mainly and almost always be only affecting the iMac and Safari in the iMac if it were a server issue? Right now Safari has more blue boxes with question marks than ever and the eMac and iPad have none. Firefox on the iMac has none also.
I should try a direct connection and by pass the router and see if that makes a difference.
I will contact them tomorrow but I want to get clear in my head first all the facts and possibilities.
Thanks!
Martha
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