Attachments to emails and downloaded documents are stripped of all text

When I open a document sent to me via email, or even when I download a document, the formatting appears, but the text has been stripped from the document. Do I have an incorrect setting in Word 2008 or have I unknowingly made a change in my Adobe Reader that has caused this? Please help. I have a contract to read and sign but I can't even see what it says.

I am at work. A colleague has just mailed me a document with a table in Word and as a PDF. The word file was stripped of all contents. The formatting stayed as it was. The PDF comes through in perfect shape. Beginning to look like a Word problem to me. I will investigate that possibility. Please let me know if you have experienced this or have any suggestions as to how to fix this problem.

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