Attempt to run automatic update to LightRoom 5.7 fails with error 1402

When I opened and started to work in LightRoom 5.6 on my Windows 7 64-bit PC a notification was displayed in a popup alerting me that a newer version, version 5.7 was available and asked me if I wanted to install it.  I clicked yes, and was taken to an Adobe page to download the upgrade.  So far, so good.  The 976MB “Lightroom_5_LS11_win_5_7.exe” file successfully downloaded.  Sadly, when I attempted to run this exe, it failed to complete, displaying the following error message in a popup.
Error 1402.Could not open key:
UNKNOWN\Components\139C3899EB73E6C3DA23B8E687
898618\2C99E910090657044B644883E7FA075A. Verify
that you have sufficient access to that key, or contact your support personnel.
While the exe file provided by Adobe did not harm my existing LR 5.6 installation, I “think” I would like to install their Automatic Update, but am unable to do so.
Regards,
Peter Sale

Hi psale,
Try to right click on the installer, and choose Run as Administrator.
See if that helps.
Otherwise this looks like a permissions issue, perhaps you don't have write access to your registry?
Try creating a new admin user, and see if you can complete the install successfully there: Create a user account - Windows Help
Hope this helps,
Regards
Pete

Similar Messages

  • Lightroom 6 : 'LoadLibrary failed with error 87: Paramètre incorrect'

    Hello,
    I just LR 5.7 update around 6 and I have the message:
    "LoadLibrary failed with error 87: Invalid parameter"
    that appears after selecting the catalog.
    Ok then after validation by the LR strong message ...
    LR 5.7 works well ...
    What to do ???
    An idea, solution?
    thank you
    Marc

    Une recherche sur Google parle d'un problème récurrent avec Windows 8.1 Preview

  • AirPort Express update to 7.6.1 fails with error -6753

    I have an AirPort Extreme acting as my primary base station, and a AirPort Express acting to extend my wireless network.  The Extreme updated just fine to 7.6.1 (The update took a while, but it was fully successful.)  But my AirPort Express repeatedly fails to update.  I get the message "An error occured while updating software -6753".
    Also note that I first did the update to OS X 10.7.3 (not yet a choice in the Operating System dropdown below this form.)
    Any thoughts?

    Hi Marne,
    Thanks for reply. Good to hear everthing is working fine with your Express.
    wifiguru wrote something  interesting on a similar thread, which helped me updating the Express. In the configuration of the Airport Extreme I switched from channels automatic to channel 12 (no special reason for that number, just a try). After that I could update the Express to 7.6.1 without a problem and everthing seems to work fine now. I don't know how to reference wifiguru's tips so here is a copy:
    wifiguru
    Re: 7.6.1 Airport Extreme Update problem     02.02.2012 07:38    (in response to Vijay S) 
    Have you guys tried switching channels after you upgraded to make sure it's not a bad channel/interference issue ?
    As for downgrading, if you launch AU and click on the AP, you will see the pop up which gives you AP details. You will see version info. on that popup. Now hold down the option key and click on Version and it will give you a drop down menu and you can downgrade to the older sw. if needed.
    I recommend playing around with channels first to eliminate other environment related issues before you do this.
    Now it's too late over here to test the HiFi but I'm very optimistic -> the iPhone Apps are working.
    All the best
    Gunter

  • Update of Acrobat X PRO fails with Error 1406

    Here is a copy of the error message:
    The registry key listed there cannot be found in the registry. 
    Acrobat X PRO, version 10.1.6.  Windows 7 Ultimate, version 6.1, build 7601, service pack 1.

    Hi Amorphosa2,
    Please refer the kb: http://helpx.adobe.com/acrobat/kb/error-1402-error-1406-acrobat.html .
    Regards,
    Romit Sinha

  • Error 102 when attempting to run software update

    I am getting an Error 102 'error occurred while downloading the updates' message when attempting to run software update.
    I've already cleared the cache, rebooted the machine, etc. with no luck.
    I'm apparently stuck on V10.8 and cannot update software beyond that point.
    Any other ideas?
    Thanks!

    Dyld Error Message:
    Library not loaded: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
    Referenced from: /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
    Reason: image not found
    This indicates a mucked up installation, since the SU can't find the PackageKit file. Reinstall Snow Leopard from your install disc.

  • Windows 7 update fails with error 8000FFFF

    I've got a Windows 7 x64 installation that I've had for around three months.  Everything has been fine and working up until a few weeks ago.  When I run Windows Update it finds updates and allows me to select them, but when I run the install it fails with error 8000FFFF.  Update used to work, but then suddenly quit.
    I've dug through tons of forum and web sites regarding this specific error, but they all of their solutions do nothing to fix my problem.  In frustration I decided to put in a spare hard drive and install Windows 7 from scratch.  I did that and the first thing I tried to do after logging in was updates and it failed for the same reason (8000FFF).
    I have the same situation with a Windows Storage Server 2008 x64 that I have as well.  It has been runing for about six months or more and updates were working fine.  Then update started failing for the same or some other reason about the same time.  On this machine I can start the update and see it report a percentage downloading the update.  It gets to about 5 or 6 percent and then fails.
    Is there some possible networking issue at play in my situation?  I have earlier Windows versions (XP, XP64, Svr 2003 and Svr 2003 R2) and updates work fine on those.  I know those are using a different mechanism, but I do not notice any other kind of networking issues from my house to the Internet.  I have not changed anything or any settings in my firewall at all.  Is there some specific protocol, port or something that has to work prefectly in order for the new Windows update to work? 
    All of my machines are pretty much Intel based.  Win7 box is a Core2Duo on an EVGA 680i motherboard.  The servers are Intel Xeons with Intel motherboards, chipsets and nics.
    Thanks for any advice and help

    Wow, suddenly I have the same bizarre error at 11% of downloading, then error #8000FFFF.
    Fix IT, registry keys and SoftwareDistribution folder cleaning, uninstalling previous updates, manual downloading of appropriate updates and attempt do install it and creating/deleting user profiles - don't work at all.
    Any new ideas?
    Thanks,
    Win7 x64 SP1
    Package KB2633873 failed to be changed to the Installed state.
    Status: 0x8e5e0408.Windows update "Security Update for Windows (KB2633873)" could not be installed because of error 2388526088 "" (Command line: ""C:\Windows\system32\wusa.exe" "C:\Users\Wiewior\Downloads\Windows6.1-KB2633873-x64.msu"       
    Package KB2645640 failed to be changed to the Installed state. Status: 0x8e5e0408.
    Windows update "Security Update for Windows (KB2645640)" could not be installed because of error 2388526088 "" (Command line: ""C:\Windows\system32\wusa.exe" "C:\Users\Wiewior\Downloads\Windows6.1-KB2645640-x64.msu"       

  • CC app manager update  failed with error code 50 after reaching about 35%

    Trying to update the CC app manager. The update is always very slow  (I have ATT DSL, lowest level) and I usually terminate it after an hour or so. Today I let it run and it failed with error code 50 after reaching about 35%. Any ideas?

    Update to my original post. I read through some of the suggestions that I found in other threads for fixing this problem, and it appears that this has been an ongoing issue. Numerous fixes have been suggested, some very convoluted, difficult, and involved, including those that came from the customer support folks.  I passed on those as this should be something simple. How Adobe manages to let updating of their own software turn into an ongoing problem is beyond me and sort of defeats the purpose of subscribing. I then noticed that a simple fix had been suggested a few times, so I tried that.
    The user suggested fix that worked for me was:
    1) Restarted computer (Asus Windows 7 i3 machine for me) in Safe Mode with Networking. Logged into my separate Admin account just in case.
    2) Started the creative cloud desktop app.
    3) The app said it needed to be updated. I hit the update button.
    4) Update started and proceeded slowly as it had in many previous failed attempts (I have ATT DSL at the slowest level, but it is not dial-up). Within about 30 min, the update succeeded.
    5) Restarted computer in normal mode.
    6) The creative cloud desktop app now did not say it needs to be updated, and I can update my other apps normally. Have not updated LR or PS yet, but plan to try. If that fails, I may try doing it in the Safe Mode with Networking.
    So, that was relatively painless and much much simpler than many of the other suggestions I saw. Do not know if it will work for everyone, but I wanted to post the fix that worked for me. Thank you very much to the 2 or 3 users who had suggested this fix earlier (sorry, I did not write down your IDs, but the threads can be found by searching for creative cloud desktop update fail error code 50). Hope this saves some people a lot of time.

  • Built-In Keyboard Firmware Update 1.0 fails with error 23:3 on MacBook 2,1

    I attempted to install "Built-In Keyboard Firmware Update 1.0" on two laptops tonight.
    Macbook Pro 3,1:
    Hadn't experienced the issue that the firmware would resolve. Installed the update anyway, successfully, and continued to have no problems since.
    Macbook 2,1:
    Hadn't experienced the issue that the firmware would resolve. Tried to install the update, but it failed with error "23:3". After the failure, the keyboard was non-responsive for about 30-60 seconds, during which time I assume it restored/re"booted" itself. Keyboard function was restored automatically after this time, though there was no indication that it would return, and I had to suffer a minor sweat. Still, I didn't learn I power cycled the system and tried again, but the update never installed successfully.
    Lessons learned -
    If it ain't broken...
    That said, Apple seems to have designed their hardware well enough to be able to recover from a failed firmware update. In this case, you just have to pray a little until the keyboard responds again.
    Apple: be so kind, let us know what 23:3 means, and if needed, update the Firmware Updater.
    //

    Hi,
    I was just wondering how you were able to get the macbook to accept the update? I had to take mine to apple store and get entire keyboard and trackpad replaced in my macbook. They then told me to ignore the update cause they did not have any other keyboards to replace if it happened again.

  • RoboHelp 10.0.1 Update installation fails with error code: U44M2P7

    After installing RoboHelp 10, I ran the 10.0.1 Update's installer.  It failed with the following error log:
    Adobe RoboHelp 10.0.1 Update
    Installation failed. Error Code: U44M2P2
    I tried re-installing RoboHelp 10, followed by a reboot of the machine.  Several attempts to run the 10.0.1 updater gave me exactly the same error.  No applications were running when the installation was attempted.
    Any help is greatly appreciated!
    Layne

    Only Adobe can tell the meaning of the error codes.
    Are you downloading the update or running it from Adobe's site.
    Try downloading from here. http://www.adobe.com/support/robohelp/downloads.html
    Otherwise this is an installation problem that is supported free. Contact Adobe.
    See www.grainge.org for RoboHelp and Authoring tips
    @petergrainge

  • ERROR: DW006: Apple Package failed to install successfully. ERROR: Third party payload installer Adobe Photoshop Lightroom 5.pkg failed with exit code: 1

    Hi,
    i have the following message when i tried to install LR 5.6
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example, ERROR: DW006 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 2 error(s)
    ----------- Payload: Adobe Photoshop Lightroom 5 5.6.0.0 Adobe Photoshop Lightroom 5.pkg_5.6 -----------
    ERROR: DW006: Apple Package failed to install successfully.
    ERROR: Third party payload installer Adobe Photoshop Lightroom 5.pkg failed with exit code: 1
    how can i solve this issue?
    I am running on Mac with OSX 10.9.4
    thanks in advance
    Olivier

    olebreth wrote:
    how can i solve this issue?
    A search of the site would probably be a good start:
    https://forums.adobe.com/search.jspa?q=dw006

  • Premiere elements 12, new installation, serial no. accepted, installation completed and new started, but does not run. I get following msg-box: "LoadLibrary failed with error 126: Das angegebene Modul wurde nicht gefunden."

    premiere elements 12, new installation, serial no. accepted, installation completed and new started, but does not run. I get following msg-box: "LoadLibrary failed with error 126: Das angegebene Modul wurde nicht gefunden."   Installation in German Language on WIN7 professional 64bit, Samsung SSD. What can I do to run that program?

    Jurgen Freund
    Premiere Elements 12 on Window 7 64 bit. What video card/graphics card does your computer use - AMD Radeon?
    I have found this YouTube video on the subject of Error 126 with details for resolving the problem.
    How to fix the ERROR 126 when you open OpenGL programs - YouTube
    The link was contributed in an old 2013 thread here by the ID danneomarre (see post 6 of the following thread)
    LoadLibrary failed with error 126: cant find the required
    Please let us know if that worked for you.
    Thank you.
    ATR
    Add On...When all is OK and working, please update 12 to 12.1 Update using an opened project's Help Menu/Update.

  • HT1338 can't do latest update on mountain lion. comes up with error code.

    cant do latest update on mountain lion. comes up with error code

    Your profile shows you are running 10.7.4? Is that correct? If so, you cannot download Mountain Lion without purchasing it first. Please post back with the OS version you are actually running.

  • Windows 8 Windows Update fails with error 80244FFF

    Windows 8 Windows Update fails with error 80244FFF

    Hi @SURAJITsaha ,
    Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion 14-b049tu Sleekbook and issues with a Windows update.
    Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system at the time of purchase.
    Please note remove any and all USB devices. Disconnect all non-essential devices, as these could cause some issues.
    Plug the power adapter directly into a functioning wall outlet. Do not plug it into a power strip, surge protector, or secondary power source as this could cause and issue.
    You might have to temporarily disable your virus protection.
    Hope this helps.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • Critical patch update fails with error code 73

    RDBMS Version: 10.2.0.3
    Operating System and Version: solaris 5.9
    Error Number (if applicable): error code 73
    Product (i.e. SQL*Loader, Import, etc.): oracle server enterpirse edition
    Product Version: 10.2.0.3
    Critical patch update fails with errors(urgent)
    UD00_102030>pwd
    /mnt/base_install/downloads/10gR2/cpu/6394981
    UD00_102030> opatch apply
    Invoking OPatch 10.2.0.3.0
    Oracle interim Patch Installer version 10.2.0.3.0
    Copyright (c) 2005, Oracle Corporation. All rights reserved..
    Oracle Home : /u01/app/oracle/product/10.2.0
    Central Inventory : /u01/app/oracle/oraInventory
    from : /var/opt/oracle/oraInst.loc
    OPatch version : 10.2.0.3.0
    OUI version : 10.2.0.3.0
    OUI location : /u01/app/oracle/product/10.2.0/oui
    Log file location : /u01/app/oracle/product/10.2.0/cfgtoollogs/opatch/opatch2007-10-19_19-53-31PM.log
    Failed to load the patch object. Possible causes are:
    The specified path is not an interim Patch shiphome
    Meta-data files are missing from the patch area
    Patch location = /mnt/base_install/downloads/10gR2/cpu/6394981
    Details = PatchObject constructor: Input file "/mnt/base_install/downloads/10gR2/cpu/6394981/etc/config/actions" or "/mnt/base_install/downloads/10gR2/cpu/6394981/etc/config/inventory" does not exist.
    ApplySession failed: PatchObject constructor: Input file "/mnt/base_install/downloads/10gR2/cpu/6394981/etc/config/actions" or "/mnt/base_install/downloads/10gR2/cpu/6394981/etc/config/inventory" does not exist.
    System intact, OPatch will not attempt to restore the system
    OPatch failed with error code 73
    This cpu oct 2007 patch for 10.2.0.3(for solaris)

    That's great :) ...
    Does anybody know which is the difference between
    opatch napply
    and
    opatch apply ?
    thanks,
    P.

  • Updates not applying: Scan failed with error = 0x80072efd.

    Hi, I'm trying to troubleshoot windows updates which are configured through SCCM2012R2.  The WSUS server is installed on server 2012R2, version 6.3.9600.16384.   I have it running on the custom website (using ports 8530 and 8531).  For
    a few weeks, my clients were configured with a conflicting group policy (pointing to the old wsus server).  I removed that policy, and now the sccm agent is setting the local group policy to use the proper wusus server.  Clients are windows 7 enterprise.
    These clients do not have access to the internet.
    Now, updates are still failing, with the following events in the wuahandler.log
    Its a WSUS Update Source type ({8C51EBC1-265B-4889-8CC4-0B9EF237D704}), adding it.WUAHandler 4/9/2014 4:53:09 PM 4028 (0x0FBC)
    Existing WUA Managed server was already set (http://Myserver-12R2-WSUS.mydomain.local:8530), skipping Group Policy registration. WUAHandler 4/9/2014 4:53:09 PM 4028 (0x0FBC)
    Added Update Source ({8C51EBC1-265B-4889-8CC4-0B9EF237D704}) of content type: 2 WUAHandler 4/9/2014 4:53:09 PM 4028 (0x0FBC)
    Scan results will include superseded updates only when they are superseded by service packs and definition updates. WUAHandler 4/9/2014 4:53:09 PM 4028 (0x0FBC)
    Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver') WUAHandler 4/9/2014 4:53:09 PM 4028 (0x0FBC)
    Async searching of updates using WUAgent started. WUAHandler 4/9/2014 4:53:09 PM 4028 (0x0FBC)
    Async searching completed. WUAHandler 4/9/2014 4:53:12 PM 3452 (0x0D7C)
    OnSearchComplete - Failed to end search job. Error = 0x80072efd. WUAHandler 4/9/2014 4:53:12 PM 4028 (0x0FBC)
    Scan failed with error = 0x80072efd. WUAHandler 4/9/2014 4:53:12 PM 4028 (0x0FBC)
    For troubleshooting so far, I have disabled the client firewall, restarted the wsus server, and confirmed that the clients can get to the default IIS page on the wsus server.  I'll try reinstalling the sccm client now, and will report back.
    After much searching, none of the answers I have found online were of any help.
    Any advice will be greatly appreciated.
    Thanks,
    Kevin

    I did manage to reinstall the client, and when I look at WUAhandler.log now, I see the following:
    Its a WSUS Update Source type ({8C51EBC1-265B-4889-8CC4-0B9EF237D704}), adding it. WUAHandler 4/9/2014 5:42:57 PM 3344 (0x0D10)
    Unable to read existing resultant WUA policy. Error = 0x80070002. WUAHandler 4/9/2014 5:42:57 PM 3344 (0x0D10)
    Enabling WUA Managed server policy to use server: http://MyServer-12R2-WSUS.Mydomain.local:8530 WUAHandler 4/9/2014 5:42:57 PM 3344 (0x0D10)
    Waiting for 2 mins for Group Policy to notify of WUA policy change... WUAHandler 4/9/2014 5:42:57 PM 3344 (0x0D10)
    Unable to read existing WUA resultant policy. Error = 0x80070002. WUAHandler 4/9/2014 5:43:01 PM 3344 (0x0D10)
    Group policy settings were overwritten by a higher authority (Domain Controller) to: Server and Policy NOT CONFIGURED WUAHandler 4/9/2014 5:43:01 PM 3344 (0x0D10)Failed to Add Update Source for WUAgent of type (2) and id ({8C51EBC1-265B-4889-8CC4-0B9EF237D704}). Error = 0x87d00692.
    So that's strange, if it's NOT CONFIGURED (microsoft's caps), you wouldn't think it would be a problem.  So, If I generate a group policy results report, I get the following:
    Policy:Specify intranet Microsoft update service location
    Setting: Enabled
    Winning GPO: Local Group Policy
    Set the intranet update service for detecting updates: http://Myserver-12R2-WSUS.MyDomain.local:8530
    Set the intranet statistics server: http://Myserver-12R2-WSUS.MyDomain.local:8530
    Which is exactly what I think the SCCM agent is supposed to do.
    Thanks in advance.  Hopefully one of the wise souls in this forum can lead me to the light!
    Kevin
    P.S. I can post the full log if anyone's interested.

Maybe you are looking for

  • I have CS 5 and lost it due to a hard drive wipe...reinstall assitance?

    I had to have my mac book pro's hard drive wiped and now I am reinstalling everything. I cannot get the CS5 to reinstall. I get the point where it asks for my serial numbers, I put them in and then I am told "your number is recognized" but it can't f

  • How to create report in Bulk

    Dear Gurus/Experts, We changed the templated linked to a report by creating a new version. Now we want all the reports ( MSDS) associated with this template to be updated in version for all the specifications it is linked with so that the chagnes in

  • Universal xsl(:fo) stylesheet

    Hi out there! Just a short one: Trying to generate a *.pdf file, using xsl:fo and FOP technology, i need ONE common xsl:fo stylesheet, fitting to different xml files of different structures and containing different elements and tags. That why i would

  • Barcode EAN 13 in Crystal Report

    Hi I need to print out a Barcode EAN 13 from Crystal Report. In Crystal Report there is a functionality called "Change to barcode" but in there I do not have barcode EAN 13. Can anybody help me with how to get this functionality in Crystal.  I probla

  • Used Appleworks on old Macbook Pro. Migrated everything.  New one won't read my files.  What do I do?  My life's work.

    I tried Text Edit, the one that comes with the Mac, but got garbage instead of my syllabus.  Message reads "Power PC no longer supported".  I dread uploaded everything to Google Docs because there is so much material, years and years of work.