Attempt to upgrade to OS6, lost wifi-grayed out

I tried to do the upgrade to the OS6 as requested on my iPod touch and lost wifi. I now can't add back my iTunes although my photos and apps still are showing intact. I did a full reset and actually had an Apple store employee do it and they could not fix it. My iPod Touch worked fine before the attempted upgrade. Now my Ipod Touch is useless. I can't even restore it completely to factory settings. The Apple store manager and employee were even baffled. It is showing still on 5.1.1 version. I am so frustrated that a simple upgrade sent out by Apple has caused me to now have a useless iPod Touch,

See:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar

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