Attempted firmware update didn't work on Nomad Zen X

Hello everyone,
I'm writing because I attempted to update the firmware of my mp3 player so that it will work with windows xp. I saw two firmware updates available for my particular model so I downloaded the oldest first and started the process of upgrading. After runing the update it said it was going to restart the player. It restarted in Rescure Mode version .3 and whatever operating system WAS on the player is now gone. I'm not worried about the music that was on there because i have it backed up elsewhere. I am just looking to get the unit operational again. It does has full connectivity and when I plug it in to my system it gets recognized as just "storage media." When I try to run the firmware updates now again it says the player isn't connected. Any ideas on where to begin reconstructing my player and furthermore getting to a situation where media player doesn't go crazy every time the player is installed ?

Not that anybody took the time to respond but I figured out that media player was the problem and when I attempted to install the drivers on a pc that had media player 0.

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