Attempted to install new version of itunes and now getting errors occurred while install updates. runtime error program: c:\program files (x86) an application has made an attempt to load the c runtime library incorrectly. please contact the applications
attempted to install newest version of itunes and now get 'runtime error' program: c:\program files (x86) r6034
Hey Debbiered1,
Follow the steps in this link to resolve the issue:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
When you uninstall, the items you uninstall and the order in which you do so are particularly important:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Take care,
Delgadoh
Similar Messages
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How can I fix the Runtime Error R6034 so that I can correctly install iTunes on my PC ? I get a notice that states ' An application has made an attempt to load the C runtime library incorrectly - Please contact the application's support team for more info
Hey Debbiered1,
Follow the steps in this link to resolve the issue:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
When you uninstall, the items you uninstall and the order in which you do so are particularly important:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Take care,
Delgadoh -
I installed a new version of iTunes and now...
I installed a new version of iTunes and now it doesn't recognize my phone. The phone software is up to date and working normally, but I would like to sync my phone and can't. Every time I plug my phone into the computer, which worked fine before the new iTunes software, my phone asks me "Do you trust this computer?" I have restarted my computer, and that didn't help. Also my computer will not recognize my phone, to download pics, after I've activated iTunes.
Thanks for the help!found a solution for anyone else looking for it.
http://support.apple.com/kb/TS1538
everything is working now...*phew* -
I updated to a newer version of iTunes and now my ipod touch does not show up as a device in iTunes. There is no 'Devices" category on the bar at the left
Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538 -
I downloaded the new version of iTunes and now over 100 songs have an exclamation mark beside them and won't play. The message says: "The song ... could not be used because the original file could not be found." How do I get these songs back?
Presuming they're on your computer, right click on them and then follow the prompts to locate hte file on your computer.
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I updated to the new version of Itunes and now I can't sync my ipod or iphone. It's not recognizing either in Itunes, but both are charging. How can I get Itunes to recognize my devices (that have always been recognized until this latest software update)?
Hi there bowlerinager75,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting suggestions that’ll resolve most issues like the one you described, where your iOS devices are no longer recognized by iTunes on your PC.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
Cheers,
-Jason -
I down loaded the new version of Itunes and now it will not allow me to purchase music. I have alidated my account information many times. Now it keeps asking me to do it over and over again.
I have had my account for a long time.Do you currently have a credit card set up in your iTunes store Enter Payment Information screen?
If so, grab a recent statement for that card and check to make sure that the address that shows up in your Enter Payment Information screenexactly matches the address showing on your credit card statement. For example, if your address in the credit card statement says "Street", the iTunes screen has to also say "Street" (Not St or Str.) Also match the capitalisation of the address on your statement. (If it says STREET in the statement make it say STREET in the iTunes screen, not Street or street.)
Also make sure that your name in the iTunes screen exactly matches the one in your statement. (Say, if you've got a middle initial in the credit card statement name, you need one in the iTunes screen.)
After doing that, does that get you past the invalid address thing?
If not, there's some additional suggestions in the following post:
"invalid address"--solution from Apple support that worked for me -
Downloaded new version of itunes and now it will not open on my Macbook
downloaded new version of itunes and now it will not open on my Macbook
downloaded new version of itunes and now it will not open on my Macbook
-
Hi, I hope some one can help as I updated my version of iTunes and now get the error "The program can't start because MSVCR80.dll is missing from your computer". I understand that I need to delete and reinstall iTunes but all of my music has been uploaded from CD's and I'd like to know if these are safe if I delete iTunes of if they too will be deleted. I have over 1300 songs so this is a big question for me. Many thanks.
Under normal circumstances, an uninstall/reinstall doesn't touch your content. (That being said, it's still always a good idea to maintain a current backup at all times in case of disasters of any sort.)
First try updating to iTunes 11.1.5.5, using an installer downloaded from the Apple website:
http://www.apple.com/itunes/download/
If you still get the errors after that, try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I downloaded the new version of itunes and now my ipod cant sync
I recently downloaded the most recent version of itunes, and now all my playlists are gone and when I try to sync my ipod it says that all of my music will be deleted because my ipod is syncd with a different library. I am afraid that this means that all my playlists will be deleted, and I don't want to have to go through all my music and make new playlists. I just want to keep what I have. How can I do this? Can I get rid of this version and go back to the one I had? Is there a way around this problem?
Hello, srg60.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H. -
I downloaded the new version of iTunes and now my iPod will not open in iTunes
I recently downloaded the new version of iTunes and not my iPod will not open in iTunes
Hello, srg60.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H. -
I downloaded a new version of iTunes and now Firefox won't open iTunes
I loaded new version of iTunes and Safari. When system restarted - iTunes won't open. I deleted Safari - still no go.
I'm having this issue as well. Anytime I click on items that would normally open in Itunes, it tells me I need to install Itunes. I've uninstalled/reinstalled Itunes to no avail. In looking in Firefox's preferences, there's no reference to Itunes in the Applications tab.
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When updating my ipod I as prompted got message on my laptop----Runtime Error Prog: C:\Prog Files\iTunes.exe R6034 An applicationhas made an attempt to load the C Runtime Library incorrectly. Please contact support. Error 7(Windowserror 1114)
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99833) -
just installed latest itunes to my laptop, and icon is on my homepage, but when i try to load it up, i get this message ,The File "itunes Library.itl" cannot be read because it was created by a newer version of itunes! Ive tried uninstalling it then installing again but nothing, ive ran scans on both itunes and quicktime to see what the problem is, and i just keep gettin this message! how do i fix this ANYONE please!
The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes".
Try the following user tip:
Empty/corrupt iTunes library after upgrade/crash -
I downloaded new version of Itunes to my ipad2 and now I can't find sync button. There is nothing down the left side to pick device, etc. The screen is completely blank. Help
if your using windows, try this.
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