Attempted upgrade to Snow Leopard, but failed.

I want to upgrade from Leopard 10.5.8.I bought the Snow Leopard CD from Apple a few months ago. Installer ran for maybe 8 minutes, then said it "cannot change the" contents/data* "of the hard drive". *I don't remember the exact word. I had to use boot from CD and the keyboard eject to get the CD out. Now my MacBook Pro won't boot. It gets stuck on the grey screen, then after several minutes it shuts down. I bought the laptop used 2 years ago, and don't have a Leopard disc. What can I do?

I have very little experience of this particular problem but others here may be able to comment upon the following advice:
Shut down - hold power button for several seconds if necessary
Disconnect all devices eg external drives, printers etc - keep only display, keyboard & mouse
Disconnect any Ethernet cables.
Boot in Safe mode - hold Shift key immediately it starts until you get a grey Apple logo
I based the above upon:
"Instead of seeing the Finder or the login window after startup, your computer may stop responding and the display may only show a persistent gray screen" from http://support.apple.com/kb/TS2570
"A Safe Boot deletes the dynamic loader shared cache at (/var/db/dyld/). A cache with issues may cause a blue screen on startup, particularly after a Software Update. Restarting normally recreates this cache" from http://support.apple.com/kb/HT1564

Similar Messages

Hi, I am interested in upgrading to snow leopard but I've heard in some cases it messed up peoples computers. Is there any advantages in upgrading to Snow Leopard from Leopard? Thank you in advance for the advice!

Hi, I am interested in upgrading to snow leopard but I've heard in some cases it messed up peoples computers. Is there any advantages in upgrading to Snow Leopard from Leopard? Thank you in advance for the advice points will be given to multiple users. Here are my computer specs (Leopard 10.5.8.)
Model Name:    iMac
Model Identifier:    iMac7,1
Processor Name:    Intel Core 2 Duo
Processor Speed:    2 GHz
Number Of Processors:    1
Total Number Of Cores:    2
L2 Cache:    4 MB
Memory:    2 GB
Bus Speed:    800 MHz

You need not upgrade unless there is something you do that cannot be done unless you upgrade. Upgrading OS X doesn't mess up anyone's computer. Users mess up their computers.
Your model has 2 GBs of RAM which is adequate for Snow Leopard although 4 GBs would be better. Upgrading to Snow Leopard will cost $29.00. You can order from Apple's Online Store. Here's a good procedure to follow:
How to Install OS X Updates Successfully
A. Repair the Hard Drive and Permissions:
Boot from your current OS X Installer disc. After the installer loads select your language and click on the Continue button. Then select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
B. Make a Bootable Backup Using Restore Option of Disk Utility:
Open Disk Utility from the Utilities folder.
Select the destination volume from the left side list.
Click on the Restore tab in the DU main window.
Check the box labeled Erase destination.
Select the destination volume from the left side list and drag it to the Destination entry field.
Select the source volume from the left side list and drag it to the Source entry field.
Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.
C. Important: Please read before installing:
If you have a FireWire hard drive connected, disconnect it before installing the update unless you will boot from this drive and install the update on it. Reconnect it and turn it back on after installation is complete and you've restarted.
You may experience unexpected results if you have installed third-party system software modifications, or if you have modified the operating system through other means. (This does not apply to normal application software installation.)
The installation process should not be interrupted. If a power outage or other interruption occurs during installation, use the standalone installer (see below) from Apple Downloads to update. While the installation is in progress do not use the computer.
D. To upgrade:
Purchase the Snow Leopard Retail DVD.
Boot From The OS X Installer Disc:
Insert OS X Installer Disc into the optical drive.
Restart the computer.
Immediately after the chime press and hold down the "C" key.
Release the key when the spinning gear below the dark gray Apple logo appears.
Wait for installer to finish loading.
E. If updating:
Download and install update(s)
Use Software Update, or
Download standalone updater(s).

I upgraded to snow leopard but iphoto was not included. How do I install iphoto on snow leopard 10.6.8?

i upgraded to snow leopard but iphoto was not included. How do I install iphoto on snow leopard 10.6.8?

IPhoto is not included in any OS upgrade. It is a seperate application. Unless you choose to erase your drive when you upgrade no application including iPhoto is affected by the upgrade (except potential compatibility issues). If you need to reinstall iPhoto for and reason you do it from the original source. Either
1- the restore disks that came with your computer
Or
2- the iLife DVD upgrade that you purchased
Or
3- the App store
LN

I have a Mac OS X v 10.4.11 and trying to upgrade to snow leopard but it says I don't have enough RAM, what do I do?

I have a Mac OS X v 10.4.11 and trying to upgrade to snow leopard but it says I don't have enough RAM, what do I do?

What machine are you running on?
As far as I recall, Snow Leopard's memory requirements were 1GB of RAM. All Intel-based Macs have shipped with at least that much, so I don't understand how you have a machine that doesn't have enough memory.

How can I format my intell based imac without the original Tiger discs? I have a user account on it that I dont want. I have upgraded to Snow Leopard but I want to to star affresh. Thank you.

How can I format my intell based imac without the original Tiger discs? I have a user account on it that I dont want. I have upgraded to Snow Leopard but I want to to start affresh. Thank you. I have tried loading the Snow Leopard disc whilst holding down th C key but it goes straight into install mode. I am new to Macs and I have inherited this machine.

Hello, many options...
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
   2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
      *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
   3. Click the Erase tab.
   4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
   5. Select your Mac OS X volume.
   6. Highlight the drive, select Partition Tab, then Format type... MacOS Extended Journalled, select the Security Options button, choose Zero Out Data, Erase... after completion do a new install.
Or...
Open System Preferences>Accounts, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.
In the same pref pane highlight your old account, click the little minus icon, then use Disk Utility to Secure Erase Free Space.

Just upgraded to snow leopard but lost functionality in my Logic Studio anyone else encounter something like this? software

Just upgraded to Snow Leopard but my Logic Studio software quit functioning, anyone else ever have a something like this happen?

Hi
This may be relevant:
http://support.apple.com/kb/TS3968
CCT

Hi I am interested in upgrading to snow leopard but I've heard it messed up peoples computers on occassion. Is there any advantages upgrading to Snow from Leopard?

Hi, I am interested in upgrading to snow leopard but I've heard in some cases it messed up peoples computers. Is there any advantages in upgrading to Snow Leopard from Leopard? Thank you in advance for the advice . Here are my computer specs (Leopard 10.5.8.)
Model Name:    iMac
Model Identifier:    iMac7,1
Processor Name:    Intel Core 2 Duo
Processor Speed:    2 GHz
Number Of Processors:    1
Total Number Of Cores:    2
L2 Cache:    4 MB
Memory:    2 GB
Bus Speed:    800 MHz

Hi, I am interested in upgrading to snow leopard but I've heard in some cases it messed up peoples computers. Is there any advantages in upgrading to Snow Leopard from Leopard? Thank you in advance for the advice . Here are my computer specs (Leopard 10.5.8.)
Model Name:    iMac
Model Identifier:    iMac7,1
Processor Name:    Intel Core 2 Duo
Processor Speed:    2 GHz
Number Of Processors:    1
Total Number Of Cores:    2
L2 Cache:    4 MB
Memory:    2 GB
Bus Speed:    800 MHz

Just upgraded to Snow Leopard, but Palm device 4.0 won't sync with it. Any hope?

Can anybody tell me how to make Palm handheld running system 4.2.2 work on the Mac I just upgraded to Snow Leopard?

It would help if you stated what Palm device you are using. I had a Tungsten T3 and then an E2 running perfectly well on Snow Leopard before I gave Palm up, using Desktop 4.2.1 rev.d, so you could give that a try:
http://kb.hpwebos.com/wps/portal/kb/na/tungsten/e2/unlocked/solutions/article/33 219_en.html
or failing that 4.2.1 rev.a
http://kb.hpwebos.com/wps/portal/kb/na/tungsten/e2/unlocked/solutions/article/34 115_en.html
though I can't remember what the difference was.

Upgrade to Snow Leopard but DVD is gone

Hi, i am new user on mac. I have some problem but i think you all can help me. My mac is MacBook Pro 15" bought at 2009, march. then about August/September my OS was upgraded to Snow Leopard. Until yesterday, i bought new hard drive from 320gb to 500gb with clean install also updated to 10.5.8. But the problem is since my Snow Leopard was family pack and the DVD was been taken with my brother (he was on other country) so i couldnt upgrade to snow leopard. so, where can i download the snowleopard files? or is there other way to do it? thanks

Do you still have the 320 GB drive & is it undamaged? If so, an alternative to buying a new DVD or getting your brother to send the family copy back to you is to get an external enclosure for the old drive, mounting it in it, & cloning its contents back to the new 500 GB drive.
Note that this will replace the contents of the 500 GB drive so if you go this way, don't save anything to the new drive you want to keep until you clone the old one to it. There are several utilities that will make the cloning procedure simple. I use & recommend SuperDuper! but carbon Copy Cloner is also popular & well regarded.
The advantage of this approach is that you can pick up right where you left off when you were using the 320 GB drive & once its contents are cloned to the 500 GB drive it becomes a drive useable for Time Machine or whatever.
OTOH, the family pack license is valid for one household, not for one family wherever its members may be. Aside from the licensing aspects, you really should have a Snow Leopard DVD readily available anyway. It contains utilities you may need to run from it from time to time to do certain kinds of repairs.
Doing both is best & is reasonably inexpensive. External USB drive cases are just about as cheap as Snow Leopard itself.
Message was edited by: R C-R

I upgraded to snow leopard but now I have only 1 GB of storage space?

It seems like all my files/apps are duplicated or something. I found all my old files, but do I really have to load all my music back in to itunes? Same thing with my photos, I have them all but they aren't showing up into iphoto.

How did you do the upgrade?
If you just installed Snow Leopard, it deletes the previous version of OSX, and installs Snow Leopard, without disturbing anything else.
If that's not what you did, please explain just what you did.

I'm selling my Macbook Pro 17" that i have upgraded to Snow Leopard but I no longer have the disks because I gave them to the person who bought my iMac. Is there a way to erase all my personal info without having to resort to wiping off the whole HD?

I no longer have the Snow leopard disks so I can't just reload the OS but I told the person I sold the MBP to that it has SL on it so I don't want to wipe it off. Is there a way to remove my personal info without resorting to reloading the software again?

Open Accounts preferences. Click on the lock icon to authenticate. Click on the Add [-] to create a new user account. Give the new account admin status. Set the account for auto-login then restart the computer. The computer should boot into the new user account. Open Accounts preferences, click on the lock icon to authenticate. Select your old account and click on the Delete [-] button. Select the third option to remove the user folder and also check the option to securely erase. If given the option to select the number of passes select one pass only. This should remove your data from any prying eyes.

Upgraded to Snow leopard but no App store in dock - where is it?

I have just upgraded from Leopard to Snow Leopard on my Mac Book Pro (Intel). I can't see the App Store in the Dock! Can anyone tell me where to find it?
Thanks

John.Kitzmiller wrote:
Alternately, if you HAVE installed the 10.6.6 (or newer) update, it can be found in your Applications folder.
Or, in the Apple Menu.

I upgraded to snow leopard but now I have no storage space

I installed snow leaopard, but now, I only have like 1 GB available. It seems like all my apps and documents are duplicated somwhere. Also none of my photos or music migrated to the itunes or iphoto. I was able to find all my old documents, but do I really have to load them all into itunes/iphoto again?

With that small amount of free space, you are greatly increasing the chances of corrupting your disk drive. I suggest you use your Mac only minimally until you increase the free space up to 15%. I also recommend that you repair your disk to check it for corruption.
A tool I find helpful for check what is using disk space is OmniDiskSweeper.
Do you have Time Machine enabled?
If you do and the external disk is not connected, Time Machine can save a temporary backup on your internal disk until the external is reattached.
Allan

Attempting upgrade to snow leopard macbook pro

installing snow leopard on black macbook pro and installation stopped. machine will not shut down or restart. screen displays normal background with no headers or icons of any kind.

MacBook Pro
https://discussions.apple.com/community/notebooks/macbook_pro
https://discussions.apple.com/community/mac_os?view=discussions
http://www.apple.com/support/macbookpro

Will software still work if I upgrade to snow leopard

Hi I am using OSX 10.4.1 Tiger on my IMAC and I am wanting to upgrade to Snow Leopard but I am concerned if my existing software will still work on Snow Leopard as when I upgraded my laptop from snow leopard to Lion so that I could upgrade to ICloud none of my software works as it says it is 'powerpc' version and Lion does not support - is this the same in Snow Leopard.
Packages I am concerned about are Illustrator CS2, Indesign CS2, Quark Xpress 6.5 and Photoshop CS 2 and 7

Lion/101.7 System requirements
    •    x86-64 processor (Macs with an Intel Core 2 Duo, Intel Core i3, Intel Core i5, Intel Core i7, or Xeon processor.)
    •    At least 2GB of memory, (I say 4GB)
    •    Latest version of Mac OS X Snow Leopard (10.6.8), with the Mac App Store installed
    •    At least 4GB of disk space for downloading, (I say 40GB at least)
Like Snow Leopard, Lion does not support PowerPC-based Macs (e.g., Power Macs, PowerBooks, iBooks, iMacs (G3-G5), eMacs).
Lion also does not support 32-bit Intel Core Duo or Core Solo based Macs. Rosetta is no longer available in Lion, which means Lion no longer supports PowerPC applications.
Snow Leopard/10.6.x Requirements...
General requirements
   * Mac computer with an Intel processor
    * 1GB of memory (I say 2GB at least)
    * 5GB of available disk space (I say 30GB at least)
    * DVD drive for installation
    * Some features require a compatible Internet service provider; fees may apply.
    * Some features require Apple’s MobileMe service; fees and terms apply.
Which apps work with Mac OS X 10.6?...
http://snowleopard.wikidot.com/
List of Applications Not Compatible with Leopard...
http://guides.macrumors.com/List:Applications_Not_Compatible_with_Leopard
Which apps work with Mac OS X 10.6?...
http://snowleopard.wikidot.com/
If it's only eMail you need, then you can do it now without upgrading...
Get an iCloud account first.
MobileMe & dot Mac will still work last I heard.
iCloud Mail setup, even in 10.4/10.5…
Don't delete your old account yet. Just setup a new one in Mail>Preferences>Accounts, little plus icon. Choose IMAP as account type, not ,mac or MobileMe.
IMAP (Incoming Mail Server) information:
          ▪          Server name: imap.mail.me.com
          ▪          SSL Required: Yes
          ▪          Port: 993
          ▪          Username: [email protected] (use your @me.com address from your iCloud account)
          ▪          Password: Your iCloud password
SMTP (outgoing mail server) information:
          ▪          Server name: smtp.mail.me.com
          ▪          SSL Required: Yes
          ▪          Port: 587
          ▪          SMTP Authentication Required: Yes
          ▪          Username: [email protected] (use your @me.com address from your iCloud account)
          ▪          Password: Your iCloud password

Attempted upgrade to Snow Leopard, but failed.

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