Attempting access to store and itunes stops working?

attempting access to store and itunes stops working?

hiya!
you've got a standard 32-bit version. the x64 version has an "x64" mentioned in that screen. for a little more info on that, see:
http://www.ittvis.com/services/techtip.asp?ttid=4040
i was checking, because the error message you were getting was very similar to one folks can get if they've got a problem with their QuickTime on an x64 PC. itunes needs a functioning QT to work correctly, and a broken QT can cause problems with viewing the Music Store too.
try to open your QuickTime. does it launch properly, or do you get an error message?
if you get an error message, the first thing we'll try is a careful standalone QT 7.1 reinstall.
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
love, b

Similar Messages

I uploaded the newest version and itunes stopped working!

I uploaded the newest version and itunes stopped working! This on my windows computer at home, can anyone help? Sorry, by not working I mean I click on the icon and itunes starts up - shows me the library screen with all my music on it, says accessing account and then pops up a message saying it has encountered a problem and needs to close. When I say ok, it closes and goes away!

This is CoconutDonuts solution and it worked for me
May 17, 2014 2:44 AM (in response to Kittyinaz)
Just fixed this issue for iTunes for Windows with minimal damage, try:
1. Browse to "C:\Users\<YourUserName>\AppData\Roaming" in Windows Explorer.
2. Rename the "Apple Computer" folder to "Apple Computer-old".
3. Start iTunes
4. Close iTunes
5. Copy the file "iTunesPrefs.xml" from "C:\Users\<YourUserName>\AppData\Roaming\Apple Computer-old\iTunes"
6. Paste the old "iTunesPrefs.xml" into the new "Apple Computer\iTunes" folder iTunes just created (not the one you renamed) under "C:\Users\<YourUserName>\AppData\Roaming\Apple Computer-old\iTunes"
7. Overwrite the new iTunesPrefs.xml with your old copy of the file.
If you don't care about losing your iTunes preferences then you can just do step 2. You can always go back and grab things from the old folder later if you realize you wanted to have your EQ settings, individual track gains, etc...
THIS WORKED FOR ME

I was in the middle of updating to 7.0.3 and Itunes stopped working. Now my phone is stuck in limbo (apple logo with status bar under) My power button doesnt work (of course) How do I get it back to normal?

I was in the middle of updating to 7.0.3 and Itunes stopped working. Now my phone is stuck in limbo (apple logo with status bar under) My power button doesnt work (of course) How do I get it back to normal?

I have same issue. I click on the home button and Wake/sleep at the same time for 30 seconds or more and then the phone entered in Recovery mode. It is erasing my content now and installing the update. Let´s see how this ends. I have iCloud, iTunes match, and backups from previos versions, hope I can restore all my content.
Otherwise I´ll go to the Genius Bar to do a checkup.
Good luck!
It did not work the first time... The iPhone4 kept in limbo. Then I did disconnect as suggested above and tried again to enter in Recovery mode. This second time it works. And after restoring the iPhone4 with 7.0.3, it asked me if I want to recover from backup. I did recover from my latest back up and now it is syncing the content.

HT1766 When in Itunes with my iphone connected to my computer I click on my iphone icon and itunes stops working and I have to close itunes, every thing is uptodate?

Hi When I am in Itunes on my Windows 7 computer with my ipone connected (5s latest) it syncs OK I then click on the iphone icon and itunes stops working and I have to close down? all software is latest version? can any one help?

Hello Dowad,
Thank you for the details of the issue you are experiencing when connecting your iPhone to your computer. I found an article with steps you can take if iTunes stops working when you connect your iPhone:
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219
Thank you for using Apple Support Communities.
Best,
Sheila M.

Changed my DVD player, added memory and itunes stopped working...

I'm frustrated. I recently added a DVD player to my PC and itunes stopped working properly. It gave me a "Warning: Registry settings used by itunes devices for importing & burning cd & DVD are missing by installing other CD burning software. Please reinstall itunes.".
I uninstalled and installed itunes again using the control panel and I get the EXACT same warning after reboot! Does anyone have a clue as to the problem?
I go to play song in my library and it passes over my selection down the library of many new albums that I installed, and stops on the older album installs and plays only those albums. Very frustrating that they offer no itunes software support.

It gave me a "Warning: Registry settings used by itunes devices for importing & burning cd & DVD are missing by installing other CD burning software. Please reinstall itunes.".
In this context it's almost certainly a device filter conflict in the Registry. The following document would be the best place to turn next:
[iTunes for Windows XP: Troubleshooting CD issues caused by device filters|http://support.apple.com/kb/TS2372]

Apple store cause itunes stop working

Always I try to access apple store itunes stop working.
I'd notice that my apple ID is stocked, I cannot sign out and cannot access store with any account.
Just tryed everything from forums, include unnistall completly itunes and reinstall last version (11.0.5.5).

Hello ademirk,
Thank you for providing the details of when iTunes becomes unresponsive. I found an article with steps you can take to isolate and troubleshoot an issue like this (click on the article for your version of Windows):
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Thank you for using Apple Support Communities.
Best,
Sheila M.

HT2292 I have a 3GS iphone.It was working alright with iTunes.Recently, it was unlocked. After it was unlocked, the iphone is functioning alright but it is not recognized by iTunes and iTunes stops working, when I connect iphone.Any advice please.

I have a 3GS iphone. It was jailbroken and working alright.But I was not able to upgrade its IOS frrom 4.0.1 to higher versions and many applicatopns were not compatible with this version of the IOS. So I decided to do a factory unlocking. From an website, based in Mumbai, I unlocked it. When I check now in different websites from my IMEI number, my iphone is unlocked. So I became happy that I can now upgrade my iphone. But the events turned to be different.When I connected to iTunes, iTunes stopped working and my iphone did not appear in the iTunes. I uninstalled and reinstalled iTunes after cleaning previous registry of all relatedd components like Quicktime, Bejour,Apple software updates and mobile softwares. I also used msconfig to troubleshoot conflicts in software of Windows 7 ultimate but still my iTunes is not working, when I connect the iphone. If I do not connect the iphone, iTunes is working alright. Can any friend give me some advice how to proceed. I do not like comments like Jailbreaking is illegal and should not have been done. Please advice me what should I do right now. Thanking you all and expecting some valuable suggestions from this expert community.

There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support

Trying to access Music Store and iTunes shuts down...

I've been trying to open the Music Store for days with no luck. I get an error message "The exception Privileged instruction 0xc0000096 occurred in the application at location 0x1003527a" and when I click "ok" iTunes closes abruptly. Sometimes I don't even get the error message and iTunes just closes during the "Accessing Music Store" screen. This is very frustrating as I have done all the posted fixes from Apple. (disabled Norton, unistalled/reinstalled iTunes 6) It's not my ISP because another computer can access it from my wireless network. This came on suddenly with no apparent changes in my hardware/software configuration.(been working fine for 1 year)
Please Help!
Dell Dimension 5100 Windows XP Pro

hiya!
you've got a standard 32-bit version. the x64 version has an "x64" mentioned in that screen. for a little more info on that, see:
http://www.ittvis.com/services/techtip.asp?ttid=4040
i was checking, because the error message you were getting was very similar to one folks can get if they've got a problem with their QuickTime on an x64 PC. itunes needs a functioning QT to work correctly, and a broken QT can cause problems with viewing the Music Store too.
try to open your QuickTime. does it launch properly, or do you get an error message?
if you get an error message, the first thing we'll try is a careful standalone QT 7.1 reinstall.
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
love, b

Help App store and Itunes wont work on my ipod touch 4G with ios 5.0.1

When I open the app store or itunes store and try to search something it freezes and crashes I need help

Try resetting the iPod...
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset Network Settings.
Restart your iPod. Hold the On/Off Sleep/Wake button down until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
Now try the App or iTunes Store.
If you still need help try here > Can't connect to the iTunes Store

How can I get my app store and itunes to work in my iphone without dumping everything?

I have already dumped my phone twice to get itunes and the app store to work and it only lasts for a small time. I don't want to dump all my info again and then get everything back to what it should be just to have the stores go down again. Every time this happens some of my other apps don't work like they are suppose to work. When I try to ask for help from "professionals" I am treated like no one knows what I am talking about, but every other person I know that has an apple product is having the same issue. I don't know why it is not being fixed and why I am having to dump everything once or twice a week to keep my ipod and iphone working properly. You have to dump everything and not restore from back up to get it work. This is becoming completely unacceptable. If anyone knows any tricks at all please let me know. (And I have tried the deauthorizing and reauthorizing stuff... it will only let deauthorizing and will not let me sign back in) Thanks.

You get the develop module to function properly by installing the standalone installation of Lightroom. If the develop module is disabled you still have the creative cloud installation. It will have to be removed. You can download from here:
Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.7.1
Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.7.1
Performing this uninstall/reinstall will have no impact on your images or the work you have done in Lightroom. The catalog and your images are left intact.

Why has file sharing between iPad and iTunes stopped working?

After installing the new version of iTunes and Lion my iPad shared files no longer appear in the Shared Files window in the Apps tab. For instance I use Artrage and have imported many of my drawings using iTunes....but now this no longer works. I contacted Artrage and they say that this does not seem to be a problem with specific Apps because they are seeing similar complaints from other people with the same problem but with different Apps. I no longer have access to my Pages document either. Does any one have any tips on how to fix this? Anyone else having the same problem? Thanks.
So to clarify....I connect my iPad. Click my connected iPad tab on the left. Then click the Apps tab along the top. Then I scroll down and see the File Sharing section. I see 4 Apps that allow file sharing. I click Artrage to see files appear on the right hand side. No files are listed. (I have at least 30-50 drawings) I click Pages to access files. 2 files do appear....but not all files. On my iPad I have 3 folders each with more than 4 documents....plus 4 other documents that are not in folders.
Hope this makes sence.

I saw a similar post that had a solution posted. The idea was a corrupted iPad back up. So I deleted my iPad back up and created a new one. This did not work.
I was hoping it would be so easy.

I can't install itunes 10.6 after download I'm getting error code 2324? and itunes stopped working?

After downloading the update package and trying to install it, the installation didn't work with error code 2324, and i can't open itunes on my laptop anymore?

First of, what sort of system have you got. (Right-click My Computer in the start Menu and select properties) There are two flavours of Windows 7 x64 OEM (original equipment manufacture) One is a total x64 system for the OS and all programs. The other runs x64 address space for the OS and x32 address space for programs. I had exactly the same problem with my system and microsoft office. Roll back (using the recovery console to rewrite all the original registry values before you upgraded will give you a clean system for the upgrade). The upgrade itself should recognise the correct upgrade version for you automatically. However, sometimes it fails to do this due to data corruption. Go here- http://www.apple.com/itunes/download/ and manually download what you need. after download Right-click the file and select "properties" and click on "unblock" box in lower right corner. close, Then right click the file again and select "Run as administrator". If u still have problems, reboot into Safe mode. Uninstall itunes. Reboot again to safe mode. Disconnect from internet and disable any 3rd party system watch and antivirus programs. Reinstall itunes, then reboot normally. If the problem still persists run a system diagnostic check using "Problem Reports and Solutions" from in Control Panel. Let me know how you get on.

Itunes doesn't play certain songs and just stops working

it was fine a couple of weeks ago but now it just doesn't play some songs and whenever I doule click those songs it went straight to "Itunes has stopped working." and I have to close the program. Today I just bought a song from Itunes store and it doesn't play either and Itunes stops working as well!!
Please help. this is so annoying.

@ King-Penguin -- no, they don't and that seems to be the problem, thanks!
Why are the ticks important, and do you know how I can tick my entire collection?
Richard

Itunes stop working..When add file to library and synch it to ibook

using itunes to transfer files from my PC (using windows & 64 bit) to my IPad (Ipad 2).. and itunes stop working when i add files to library
this is the error
Description
Faulting Application Path:          C:\Program Files (x86)\iTunes\iTunes.exe
Problem signature
Problem Event Name:          APPCRASH
Application Name:          iTunes.exe
Application Version:          10.6.3.25
Application Timestamp:          4fd16377
Fault Module Name:          ntdll.dll
Fault Module Version:          6.1.7601.17725
Fault Module Timestamp:          4ec49b8f
Exception Code:          c0000005
Exception Offset:          0002e3be
OS Version:          6.1.7601.2.1.0.768.3
Locale ID:          1057
Additional Information 1:          0a9e
Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
Additional Information 3:          0a9e
Additional Information 4:          0a9e372d3b4ad19135b953a78882e789
Extra information about the problem
Bucket ID:          3016475220
anybody could give suggestion

This windows report for this error
Description
Faulting Application Path:          C:\Program Files (x86)\iTunes\iTunes.exe
Problem signature
Problem Event Name:          APPCRASH
Application Name:          iTunes.exe
Application Version:          10.6.3.25
Application Timestamp:          4fd16377
Fault Module Name:          ntdll.dll
Fault Module Version:          6.1.7601.17725
Fault Module Timestamp:          4ec49b8f
Exception Code:          c0000005
Exception Offset:          0002e3be
OS Version:          6.1.7601.2.1.0.768.3
Locale ID:          1057
Additional Information 1:          0a9e
Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
Additional Information 3:          0a9e
Additional Information 4:          0a9e372d3b4ad19135b953a78882e789
Extra information about the problem
Bucket ID:          3016475220
anybody could give suggestion

Itunes stops working in windows 8.1

When I access itunes in windows 8.1, and try to enter the store. Itunes stops working message appears and crashes itunes.
I have tried uninstalling and reinstalling - not fixed.
I have ried to repair - not fixed.
tried all the discussion group suggestions - not fixed
Is this the return of MAC vs. PC wars of 1984

i've found something http://download.lenovo.com/lenovo/content/windows8-1/upgrade/ideapad/index_en.ht ml
1. Model compatibility
- Ideapad can only support the current preloaded hardware and software configuration. Therefore, depending on a specific configuration, it might not be recommended to upgrade your computer. That is because some hardware issues cannot be resolved currently.
It is not recommended to upgrade the following models to Windows® 8.1 because some VGA related issues cannot be solved by the vendor, currently.
U310, U410, U510, U410 Touch, U310 Touch;
Z500 Touch, Z500, Z400, Z400 Touch, Z380, Z480, Z580, Z485, Z585;
S300, S400, S400u, S400 Touch, S405, S206, G485, G585, N480
I should have read this before updating lol .... i hate my self right now lol

Attempting access to store and itunes stops working?

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