Attempting to add new email account to Messages - not receiving confirmation email

I am attempting to add a new email accoutn to my iMessages "You can be reached for messages at". It adds, and says that it has sent a confirmation email, but the email never arrives.
It doesn not end up in Junk, and it is not being caught my my mail server's SPAM filter - I whitelisted apple.com/me.com/icloud.com just in case.
This has been going on for months - any ideas?

HI,
So this is an Apple ID issued by iCloud that end either @me.com or @icloud.com
I also take it that this account/email/Apple ID has been Verified on the Apple ID web site ?
It seems it was possible to convert a MobileMe @me.com email/ID into an iCloud one without going through a verification process.
This is turn maybe because of having an @mac.com name form the .Mac service days that was linked to a MobileMe ID at the MobileMe/.Mac service change over.
If on the other hand you have an @me.com Apple ID from the MobileMe era but have not linked it to an iCloud "registration" it is possible it works and an Apple ID but not as an email (although your post seems to suggest you are using a valid email.)
There have been cases where the Apple ID in questions works as an email, as a Login here to post, an iTunes ID and allows access to the App store but will not work in Messages of FaceTime.
This group seems to be subdivided in to two sub groups:-
1) Those that get a pop up alert from Messages saying "Contact Support"
2) Those that see nothing. (this seems to be a newer response from the app)
I would go to the Apple ID site and follow the Manage ID options.
If everything appears to be in order there I would use iTunes and the Help > Support item at the bottom of the iTunes Store page and follow the links to Contact and Manage account until you get the email link.
8:11 PM Friday; June 21, 2013
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 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

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Attempting to add new email account to Messages - not receiving confirmation email

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