Attempting to copy to the disk - error code -69

We have three iPods that we have to sync off the same computer. One is a 3rd Generation nano - 8GB. We are getting the message: attempting to copy to the disk "name" failed. An unknown error occurred (-69).
Any suggestions on how to resolve?

I get unknown error code (-69)
Does anyone else have this problem?
Does anyone have a solution to this unknown error code (-69)?

Similar Messages

  • Help! Error:Attempting to copy to the disk iPod name failed.

    Error message: Attempting to copy to the disk <iPod name> failed. The disk could not be read from or written to
    I get the error above when I am trying to transfer videos to my ipod that I have purchased from the Itunes music store. 4 of the videos I purchased worked and the other 4 would not transfer. I am not sure how to fix it. I have already restored my ipod once and that did not correct the problem.
    Any suggestions on what I should do next?
      Windows XP Pro  

    drat. okay, perhaps you might get some relief if you report the problem with those files to the Music Store. the form on this page is probably the best one:
    http://www.apple.com/support/itunes/musicstore/video/
    love, b

  • Attempting to copy to the disk failed. An unknown error occurrred (-51).

    I apologize if this issue has been addressed before, but I’m pretty well at the end of my rope here. As mentioned in the title, the message is:
    “Attempting to copy to the disk failed. An unknown error occurred (-51)”
    I have tried resetting my 20G iPod, as well as re-downloading and running the iTunes and iPod installer. If I delete something off of my iPod, unplug it, and then plug it back in again, the song name is there again, but this time it has an exclamation point next to it and it won’t play the song. It plays the rest of the music fine through the computer and through my stereo (I was having some problems with it skipping to the next song in the middle of a song, but I reset it and haven’t had the problem since). I don’t want to have to restore the iPod for the simple fact that I didn’t take the time to backup all my music. That would be a pain. Also, something else I’ve noticed is that I can actually hear its hard drive now kicking in and out when it’s really quiet and plugged into the computer. I hope that I just never noticed that before.
    Without having to restore, is there anything else that I haven’t tried? HELP!!
    15" Powerbook G4   Mac OS X (10.3.9)  

    Welcome to Apple Discussions!
    See if either of these help (even though they apply for different error numbers/messages)...
    http://docs.info.apple.com/article.html?artnum=302684
    http://docs.info.apple.com/article.html?artnum=301267
    Also, make sure everything is up to date...
    iTunes
    iPod Updater
    Updating iPod's Software
    If none of that works, you may need to restore...
    Restore the iPod
    But you can try to recover your music first...
    MacMuse: Computer Crashed
    btabz

  • Attempting to copy to the disk failed. An unknown error occured (-69)

    i bought a whole bunch of stuff on itunes, then when i went to sync my ipod it asked if i wanted to update to the new software, i said yes and updated, then while it was syncing it says attempting to copy to the disk failed, an unknown error. it wont put any of the new video or music i bought on my ipod. its an 80 gig, ipod classic.

    Have you had a look at this troubleshooting page? It may be of some help: iTunes displays a -69 error when syncing iPod

  • Attempting to copy to the disk 'IPOD NAME' failed. An unknown error occurre

    Hi I keep getting an error when I sync my Ipod.
    "Attempting to copy to the disk 'IPOD NAME' failed. An unknown error occurred (-69)."
    I have a 20 GB click wheel Ipod. And nothing is working to fix it. Restoring, etc.

    I don't know if you've found a fix for your problem or what exactly could be causing it, but I'm wrestling with the same issue myself.
    Some say it's happens when your files are corrupted.
    If you read this post -- http://discussions.apple.com/click.jspa?searchID=-1&messageID=887569 -- and the subsequent replies there is a work-around to this using MusicMatch and other suggestions that may help.
    Custom PC running   Windows XP  

  • Help - Attempting to copy to the disk "J" failed. An unknown error occured

    pls help I get the above error Attempting to copy to the disk "J" failed. An unknown error occured (-69) when I connect my ipod nano 8GB Gen 3 and try to synch. Ive got the latest Itunes software, Ive done the 5 r's, Ive tried a different USB cable. I can't think of anything else left to try, when I d/c on my computer it doesn't bring up my ipod but under device manager its there, says its working properly

    This is the same thing that just happened to me. My error message reads as follows: "Attempting to copy to the disk "C's IP" failed. The disk could not be read from or written to". I've reset and restored. It still will not add the last 3 songs that I have purchased from Itunes. I have completely read the manual and can't find anything that deals with this problem. I have only had my ipod for 10 months. I hope someone can help with this.

  • Attempting to copy to the disk failed. An unknown error occured (-4)

    I am simply trying to sync my son's iTouch with iTunes and I get the following error:
    "Attempting to copy to the disk failed. An unknown error occured (-4)"
    All my software (e.g.: iTunes) and the iOS is fully up-to-date.
    iTunes (v.12.1.0.50)
    OSX Yosemite Version 10.10.2 (14C109)

    Hello there, Wyrzezbiator.
    The following Knowledge Base article offers some great steps for the very issue you're describing:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694#4
    Configure your security software
    Related errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, or 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Purchased film from itunes and want to download to ipad. Getting error message. Attempting to copy to the disk "OS_Install" failed. You do not have enough access priveleges for this operation.. Any ideas?

    Purchased film from itunes and want to download to ipad. Getting error message. Attempting to copy to the disk "OS_Install" failed. You do not have enough access priveleges for this operation.. Any ideas?

    Purchased film from itunes and want to download to ipad. Getting error message. Attempting to copy to the disk "OS_Install" failed. You do not have enough access priveleges for this operation.. Any ideas?

  • After trying to sync my ipad to a new pc, i get this error message "Attempting to copy to the disk "windows" failed.  the device is not connected."  but it is connected.

    I have been trying sync my ipad to a new pc and I get this message after the sync fails:
    "Attempting to copy to the disk "windows" failed.  The device is not connected."
    The device is connected, what is wrong here?

    This is a common problem that is most likely caused by files that are not marked to have proper read/write permissions.
    To solve this problem, follow these steps.
    1. Close iTunes.
    2. Using the finder, Ctrl-click the folder that contains your music files, then select Get Info.
    3. Ensure that the Owner is set to have Read & Write privileges. Choose to Apple to enclosed items…
    Once you have modified permissions, fire up iTunes and try to sync your music again. If it throws the same error message and still doesn’t work, research more about permissions in Mac OS X, as there could be something else not right with the permissions of your music files.

  • I just received the error message "Attempting to copy to the disk failed. The required disk cannot be found". When I try to sync my iPhone or iPad to iTunes. Anybody have any ideas? The sync worked yesterday.

    I just received the error message "Attempting to copy to the disk failed. The required disk cannot be found". When I try to sync my iPhone or iPad to iTunes. Anybody have any ideas? The sync worked yesterday.

    I'm having the same problem.  I just bought an album from my iPhone and when I select "Transfer purchases", I get the same message.

  • Attempting to copy to the disk "Anthony's I" failed. An unknown error (-69)

    Attempting to copy to the disk "Anthony's I" failed. An unknown error occured (-69) keeps popping up in an error box every time I try sync music to my 3rd gen shuffle. The amount of music and everything seems fine. Can anybody please help me with this as me and my son now have two shuffles that won't sync.

    Suggests a possible problem with the source files on your computer. Check the source disk for errors and backup if you don't already do so. See HT1210: iTunes displays a -69 error when syncing iPod for more details.
    The SyncToy backup program is also a good way to identify exactly which files cannot be read. Repeated runs may succed in copying files which won't copy over on the first attempt.
    tt2

  • Every iPad sync ends with - Attempting to copy to the disk Macintosh HD failed unknown error -4

    I started getting failures of this nature quite some time ago, though before that the iPad synced fine. I'm trying to sync to a latest model iMac.
    The iMac was set up from the backup of my old iMac which died. Not sure if that's the cause of this. I have tried the file verification process I read about on another post, but after running it to completion it made no difference to the error.
    This issue has continued through each upgrade since it started happening. Both iMac and iPad are on the latest OS.

    Hello, I don't find a lot of cures for that, but might see the last post here...
    https://discussions.apple.com/thread/2655189?threadID=2655189
    dknightd 
    Re: iTunes Error - attempting to copy to the disk "Macintosh HD" failed     Nov 21, 2010 9:08 AM    (in response to cosmocreek) 
    When itunes 9 was released, they also offered a different way to organise media.
    Instead of putting music in "iTunes Music" it gave the option of putting things in "iTunes Media/Music".
    see http://support.apple.com/kb/HT3847
    Try putting things in the itunes 9 organization. Do this by going to the file menu.
    Select Library > Orginize Library. If you can select "upgrade to itunes media arganization". Then click OK and let it reorganize your library. If you cannot select this (becuase it is grayed out) then itunes thinks it is already using that method. In this case, try renaming your "iTunes Music" folder to "iTunes Media" - apparently in some cases itunes did not make this change, which might be what is confusing your ipod sync. Be prepared to rename this folder back to what it was in case it causes problems . . .

  • Error: attempting to copy to the disk "iphone" failed...

    I'm getting an error message which reads, "attempting to copy to the disk "iphone" fialed. The disk could not be read from or written to. What should I do?

    The troubleshooting from the manual is:
    restart
    reset
    restore
    http://manuals.info.apple.com/enUS/iPhone_UserGuide.pdf

  • Error message "Attempting to copy to the disk ".." failed.  You do not have access privileges for this operation

    Help please,
    On trying to sync and iphone with itunes, I get the following popup message:
    Attempting to copy to the disk "..' failed.  You do not have enough access priveleges for this operation.
    The sync is at stage 6 of 6. Syncing Genius Data to "...." (step 6 of 6)
    Any ideas on how to have the sync complete?
    Thanks in advance

    I didn't put all of the movies into iTunes at the applestore. I fixed the problem. my external hard drive (where my movies are stored) was read only for some reason.  the last time i was in the store, they must have changed it. thanks though

  • Attempting to copy to the disk Ipod failed. the disk could not be read from

    Keep getting error message Attempting to copy to the disk.....Ipod failed. The disk could not be read from or written to. I can copy to Ipod from my laptop however, can not sync with my G-4 tower. I keep my library on an external HD Lacie d2. I've tried all the possibilities from the support page to no avail.. Need help... When error refers to disk is it referring to my external HD

    Hi c2xist,
    And you did follow all of the suggestions from this article?:
    "Disk cannot be read from or written to" when syncing iPod
    Also, you could go through these iPod troubleshooting steps, and see if they are of any help:
    The Five Rs
    -Kylene

Maybe you are looking for

  • Simple Button

    I have a Dynamic page that is a parts list in a MySQL database that I show on a page using PHP in Dreamweaver. The page uses a repeat region to list the parts depending on what nav link is clicked and what I want to do is add a flash button to the re

  • Some app don´t run

    some app don´t run suddenly, any idea?

  • Format External Drive : what filesystem to choose?

    Hi, I've been having some issues with my external (NTFS) drive: it's read only. And reading on the internet only scares me. This because I've seen a lot of people writing about the lack of proper NTFS support in linux and the potential risk of data l

  • Zero Selected Objects Replicated

    HI , I am trying to replicate manually after selecting the data object from the search results. This is a custom object.  Replication Model is activated without errors. Once I come to "replication By Selection" screen, I am able to see the "Object ID

  • Pictures In Organiser Replaced By Different Pictures

    Never had this happen before. Opened up PSE 4.0 today and found that about 120 photos I had taken back in Oct 2008 are missing from the Organiser. New pictures that I took in Jan 2009 have been inserted in the frames that were occupied by the Oct 200