Attempting to download the free ibook Year in Focus 2013. Each time the dload appears to be close to finishing I get a message stating that cannot connect to iTunes and book never downloads. Have rebooted and still issue.

Each time I make an attempt to download the free book Year in Focus 2013 I get a message that states cannot connect to iTunes even though I am connected and after several hours of downloading. I have rebooted twice now and making another attempt but so far does not look promising. I have an ipad 2 and up to date on newest release of 7.0.6. What can I try next?

Hi Tintin01,
Thanks for visiting Apple Support Communities.
If you're being repeatedly prompted to install the 64-bit version of iTunes, I'd suggest first completely uninstalling iTunes and all its related components using the steps found here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Once you've uninstalled iTunes and its components, install the latest version of iTunes found here:
iTunes 11.0.4 for Windows 64
http://support.apple.com/kb/DL1615
Best Regards,
Jeremy

Similar Messages

HT4759 I can not install app's from the app store on my phone,and when i try, i get a message tells me (cannot connect to itunes store) that happened after i updated it to "IOS6" . it's a "IPhone4 S"

I can not install app's from the app store on my phone,and when i try, i get a message tells me (cannot connect to itunes store) that happened after i updated it to "IOS6" . it's a "IPhone4 S"

Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections.

HT201269 I am trying to connect my iPhone to the cloud but when it asks me to agree to the new terms and conditions I click agree andI get a message stating it cannot connect to the server.

I am trying to connect my iPhone to the cloud but when it asks me to agree to the new terms and conditions I click agree andI get a message stating it cannot connect to the server.

Apple servers are currently down at the moment. Try back later or wait until Apple resolves the issue.

HT4623 I updated my iPod touch to 6.0 iOS and the bejeweled app but when trying to connect to Facebook, I get a message stating that cannot be use on mobile to go to web or something like that

I updated my iPod touch to 6.0 iOS and the bejeweled app but when trying to connect to Facebook, I get a message stating that cannot be use on mobile to go to web or something like that.....what can I do?

See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

TS1424 Whenever I try to update an app or download a new one I get an error message stating "unable to connect to iTunes"....I have reset my iPad and router but still get the error message

Whenever I try to update any apps or download a new one I get the following error message "unable to connect to iTunes". I have reset my iPad and router and also done the same with my iPod but get the same issue.....need some support please?

There are a number of threads from other people reporting the same iTunes connection issue, it looks like there might be a problem at Apple's end - but you could try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works, but it probably won't until Apple's fixed it

TS1717 I foolishly downloaded the latest version of iTunes and now it won't run. I get a message stating that MSVCR.dll is missing and an error message saying error 7 (Windows error 126). Click on the support link for iPod + iTunes - no support for iTun

Why won't the latest version of iTunes run? I've downloaded it twice. Come to that, why isn't iTunes an option in the product list on this site? Apple did make that, didn't they?

Hey Jim Tracy!
Here is an article that will help you resolve this issue with your iTunes:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

When I try to connect my iPod 4th gen to my computer I get a message stating that it may be corrupted and asks if I wish to format the disc. However, I have hundreds of songs and photos that I don't want to lose. What can I do?

When I try to connect my iPod Nano 4th gen to my laptop I get a message that my device may be corrupted and asks do I want to format the disc. However, I have hundreds of songs and photos that I don't want to lose. What can I do?

This can sometimes be the result of a faulty/damaaged USB sync cable. Do you have another cable you could test it out with?
B-rock

When I started my PC this morning I got a pop-up message stating that CC has damaged files and required downloading. Indeed, CC did NOT work and subsequent attempts to download CC never got beyond the initial installer box. I am at my wits end here. Have

When I started my PC this morning I got a pop-up message stating that CC has damaged files and required downloading from www.adobe.com/go/adobecreativecloudapp. Indeed, CC did NOT work and subsequent attempts to download CC never got beyond the initial installer box. The posted link also appears to be bogus I am at my wits end here. Have other users experiences this issue? Is this a clever intrusion?

Please ensure you have the latest version of the Creative Cloud app installed
http://helpx.adobe.com/creative-cloud/release-note/cc-release-notes.html
We also have this solution for the having to sign in on every product launch
http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
You can also try uninstalling & re-installing the CC.
Regards
Rajshree

I got my i phone4s few days back and i created an apple id with a credit card and when i go to the appstore to purchase apps,all have and message stating that "this app is no longer availabe"..how do i fix this issue?im from singapore by the way

i got my i phone4s few days back and i created an apple id with a credit card and when i go to the appstore to purchase apps,all have and message stating that "this app is no longer available"..how do i fix this issue?im from singapore by the way

If it is longer available then you can't get the app on your phone.

TS1702 Trying to download free solitaire application and error message that cannot connect to itunes store

Please contact me ASAP - having an issue on iphone 4 - app store trying to download a free solitaire application and it give an error message that cannot connect to itunes store
[email protected]
817-999-1812 Joe or Jeana Jones

Hello, perhaps this may help: http://blogs.isaserver.org/shinder/2006/03/05/explanation-on-the-502-error-to-de lta-and-sun-sites/ the comments have some specific references to iTunes.
The issue is that it's almost certainly a problem with your firewall/proxy and not iTunes so you might be hard-pressed to find help here as suggesting help for private LAN infrastructure is not the same as suggesting help for iTunes. Usually I'd suggest turning the proxy off and work your way backwards to find out where the problem is but I guess this isn't possible.
Anyway, have a look at the link and see if it helps.

HT4527 How can move the apps and playlists on my iPad to my Mac? Whenever I attempt to sync, I get a message stating that all apps and music on my iPad will be replaced by content from my Mac and there are no content. Thanks.

How can move the apps and playlists on my iPad to my Mac? Whenever I attempt to sync, I get a message stating that all apps and music on my iPad will be replaced by content from my Mac and there are no content. Thanks.

the apps will not be deleted if the itunes is authorised for the apple id from which you downloaded the apps.
for the songs if you have downloaded it from a store other than itunes an app "TuneAid" will help you. download the full version then you can copy all the songs on the ipad to ur itunes library

After using my browser (any of them) for a period of time I get a message saying that a page can't be opened. I have to reboot again. Clearing the cache doesn't help.

After using my browser (any of them) for a period of time I get a message saying that a page can't be opened. I have to reboot again. Clearing the cache doesn't help. It's very annoying. It even happened in the middle of a chat with Apple online support. I'd be very grateful for help!

Several things come to mind ... when you say your wife uses the same system with a different login and doesn't have issues, that suggests looking at your login items. Go to System Preferences (on your dock or on your hard drive in Applications), accounts, and on your account look at login items. Anything there that shouldn't be or isn't used? If you don't know, create a new account for yourself with no login items, and see if you still have the issue.
Next, I would run OnyX, which is a free disk maintenance program. You can download it from http://www.titanium.free.fr/download.php . Do the tasks on the cleaning and maintenance tabs. Before using any disk maintenance software, you should have a system backup. I periodically run it, and others have found that it can help with performance.
You might look at how you're system is using memory. You should have enough but it's easy to check. Bring up the Activity Monitor (on your hard drive in Applications/Utilities), and look at the system memory tab. Note page ins and page outs. If page outs are 10% to 15% more than page ins, you can use more memory for the programs you run. A page out occurs when memory is full and OS X has to write a section of memory to the hard drive. Too much of this can really impact performance. The optimal situation is for page outs to be zero. Note these values reset on a system boot.

I am trying to upgrade my iPhone 4 to the latest iOS via iTunes, but I keep getting a message saying that an error [-5000] occurred and continuing will delete all content on my iPhone. What's the solution?

I am trying to upgrade my iPhone 4 to the latest iOS via iTunes, but I keep getting a message saying that an error [-5000] occurred and continuing will delete all content on my iPhone. What's the solution?

okay I've done everything regarding the transfer process (via file>transfer purchases) and syncing, so everything on my iPhone device seems to have been transferred to my iMac... however, I still get that message ("There are purchased items on the iPhone..."), trying to upgrade the iOS Have tried several times the same process of hitting transfer purchases via file, but nothing seems to make that message go away! Would have been nice to know which files I actually do need to transfer, which I don't get any info on of course...
Starting to get really annoying this thing.. Any smart suggestions what's going on?

I am trying to change country to US for iTunes on my iPad. After I select US in account setting and press NEXT I get message: "Cannot connect to iTunes" and then "The iTunes Store could not process your request. Please true again later". Help please.

I am trying to change country to US for iTunes on my iPad. After I select US in account setting and press NEXT I get message: "Cannot connect to iTunes" and then "The iTunes Store could not process your request. Please true again later". Help please.

downloaded the updated iTunes and that did nothing. I then went through the form about $ very VERY carefully and discovered one field left blank. Once that was filled in, everything worked and I now have my free app.

HT4528 Howdy. I keep getting a message stating that my apple ID has been disabled. I recently contacted my CC company, AMEX, for several fradulent iTune charges, which is probably where the problem first originated. How can I resolve this issue?

Howdy. I keep getting a message stating that my apple ID has been disabled. I recently contacted my CC company, AMEX, for several fradulent iTune charges, which is probably where the problem first originated. How can I resolve this issue?

I had to dispute several unauthorized charges to itunes. My apple id was disabled after that. I followed jarnoldus's (older post) advice and it worked. Im duplicating his entry here with a few modifications. I hope this works for you.
1. Go to https://getsupport.apple.com
2. Choose your product (mine was ipad)
3. Click the "iTunes, App Store or iBooks" icon
4. Click "Apple ID account security"
5. Type in "apple id has been disabled"
6. Choose your country (mine was US)
7. Choose the "talk to apple support now" option
8. Provide the info they request (name, email, phone number)
9. They will call you right away.
Explain your apple id has been disabled. The rep will connect you to an iTunes rep. He/she will look up your account. You will be required to answer your 3 security questions. You MUST get a minimum of 2 correct. If you succeed they will enable your id. Good luck!

Attempting to download the free ibook Year in Focus 2013. Each time the dload appears to be close to finishing I get a message stating that cannot connect to iTunes and book never downloads. Have rebooted and still issue.

Similar Messages

Maybe you are looking for