Attempting to import C300 footage but Canon XF option is only working intermittently

I have a bunch of directories with C300. They are all named similarly (A1/Contents, A2/Contents, etc). I have tried importing them in Prelude and Premiere through the media browser.
I am able to import some of them correctly, but sometimes the Canon XF option is greyed out and only "file directory" is available.
I was thinking maybe the folder structure was changed somehow, but Final Cut Pro 7 is able to see all of the files correctly.
Do you know what might be going on?
Thanks!

For me, XF Utility without any doubt since i don't want to transcode the footage.
I transfer the cards with Explorer or Finder and then point XF Utility to the footage to either delete clips and/or create vitrual cards and transfer the files from the card/s to new virtual cards for better file managament. If you use XF Utility to transfer the footage from the camera to a virtual card, it will work and spanned clips will work as expected, so it is not necessary to first transfer the card and it's whole content to the computer. I have used XF utility for years and know that it works with spanned footage and that one can use it to transfer let's say 10 clips from a card in the camera with 100 clips on it. Premiere Pro has no problems to import virtual cards created with XF Utility. Timecode and everything is still there.
Use both methods and decide which one is best for you. (ie XF Utility of Prelude)
/Roger

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