Attempting to print freezes program
When I attempt to print from any program (Firefox, Excel, Word, etc.) the program instantly stops responding. The print dialog box does not even show up before it stops responding. This happens whenever I attempt to print, look at a print preview, change the page setup, etc. It even freezes the help and support programs on the control panel, such as when I attempt to view my printers and devices. It happened once before and was fixed by removing an update which I can't recall the name of. It was some unique name though, and I have checked the installed updates and the update that caused the problem last time is not there. The laptop is a HP Pavilion dv6-2066dx Entertainment Notebook. Thanks.
What printer? How is it connected? What operating system?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP
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<Personal Information Edited by Host>kar89 wrote:
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I am working on a MacBook Pro running Maverick and currently printing to an Epson Artisan 50. Earlier in the spring, after a previous LR update, every time I tried to print the application crashed. It did not matter which printer I was using (I also have an Epson Stylus Pro 3800), or if I was printing to a JPEG file. All other printing works fine, including from Photoshop CC. I could not find a solution, but I had to go out of town for several weeks, and by the time I returned Lightroom had been updated again, and I was able to print. I assumed the problem was somewhere in the previous version. Over the weekend Lightroom was updated to version 5.4, and yesterday crashed when I attempted to print. I am at my wits end, as I much prefer the quality of prints from LR, and I have several projects in the pipeline. The crash report follows, but I do not know how to decipher it. Needless to say, when the report is sent on to Adobe, the message I get back is that there is no solution to the problem.
Process: Adobe Photoshop Lightroom 5 [6163]
Path: /Applications/Adobe Photoshop Lightroom 5.app/Contents/MacOS/Adobe Photoshop Lightroom 5
Identifier: com.adobe.Lightroom5
Version: Adobe Photoshop Lightroom 5.4 [955652] (5.4)
Code Type: X86-64 (Native)
Parent Process: launchd [165]
Responsible: Adobe Photoshop Lightroom 5 [6163]
User ID: 504
Date/Time: 2014-06-09 21:46:07.396 -0400
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: 761F1024-7EA7-95ED-A204-6BAA8864AAF7
Sleep/Wake UUID: 5BC27E92-0BD0-4DE7-91CD-B62D9DF14E6E
Crashed Thread: 44
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x00007fff8eeb2410 _platform_memset_pattern16$VARIANT$Ivybridge + 64
1 com.apple.CoreGraphics 0x00007fff89c1f7bd CGBlt_fillBytes + 141
2 com.apple.CoreGraphics 0x00007fff89c1a871 argb32_mark + 2907
3 libRIP.A.dylib 0x00007fff91fb0401 RIPLayerBltShape + 1449
4 libRIP.A.dylib 0x00007fff91fae468 ripc_Render + 304
5 libRIP.A.dylib 0x00007fff91faa2e1 ripc_DrawRects + 399
6 com.apple.CoreGraphics 0x00007fff89c14d2a CGContextFillRects + 96
7 com.adobe.ag.ui 0x0000000104d237a8 0x104d1b000 + 34728
8 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
9 com.adobe.ag.kernel 0x0000000104cd014f 0x104cb8000 + 98639
10 com.adobe.ag.kernel 0x0000000104cc1f12 0x104cb8000 + 40722
11 com.adobe.ag.kernel 0x0000000104cc159d 0x104cb8000 + 38301
12 com.adobe.ag.kernel 0x0000000104cc216a 0x104cb8000 + 41322
13 com.adobe.ag.kernel 0x0000000104cb9feb lua_pcall + 101
14 com.adobe.ag.kernel 0x0000000104cbc149 0x104cb8000 + 16713
15 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
16 com.adobe.ag.kernel 0x0000000104cd014f 0x104cb8000 + 98639
17 com.adobe.ag.kernel 0x0000000104cc1f12 0x104cb8000 + 40722
18 com.adobe.ag.kernel 0x0000000104cc159d 0x104cb8000 + 38301
19 com.adobe.ag.kernel 0x0000000104cc216a 0x104cb8000 + 41322
20 com.adobe.ag.kernel 0x0000000104cb9feb lua_pcall + 101
21 com.adobe.ag.ui 0x0000000104d3e35b 0x104d1b000 + 144219
22 com.apple.AppKit 0x00007fff8c61904f -[NSView _drawRect:clip:] + 3748
23 com.apple.AppKit 0x00007fff8c6178c4 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1799
24 com.apple.AppKit 0x00007fff8c617ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
25 com.apple.AppKit 0x00007fff8c615706 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 841
26 com.apple.AppKit 0x00007fff8c616bc4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 6151
27 com.apple.AppKit 0x00007fff8c616bc4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 6151
28 com.apple.AppKit 0x00007fff8c616bc4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 6151
29 com.apple.AppKit 0x00007fff8c616bc4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 6151
30 com.apple.AppKit 0x00007fff8c616bc4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 6151
31 com.apple.AppKit 0x00007fff8c616bc4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 6151
32 com.apple.AppKit 0x00007fff8c616bc4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 6151
33 com.apple.AppKit 0x00007fff8c614eb1 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 314
34 com.apple.AppKit 0x00007fff8c611e9f -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2828
35 com.apple.AppKit 0x00007fff8c5f12fa -[NSView displayIfNeeded] + 1680
36 com.apple.AppKit 0x00007fff8c65674e _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 884
37 com.apple.AppKit 0x00007fff8cc2c061 __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabled]_block_invoke1331 + 46
38 com.apple.CoreFoundation 0x00007fff8f183e17 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
39 com.apple.CoreFoundation 0x00007fff8f183d87 __CFRunLoopDoObservers + 391
40 com.apple.CoreFoundation 0x00007fff8f175468 __CFRunLoopRun + 776
41 com.apple.CoreFoundation 0x00007fff8f174f25 CFRunLoopRunSpecific + 309
42 com.apple.HIToolbox 0x00007fff94140a0d RunCurrentEventLoopInMode + 226
43 com.apple.HIToolbox 0x00007fff94140685 ReceiveNextEventCommon + 173
44 com.apple.HIToolbox 0x00007fff941405bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
45 com.apple.AppKit 0x00007fff8c4ba26e _DPSNextEvent + 1434
46 com.apple.AppKit 0x00007fff8c4b98bb -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
47 com.apple.AppKit 0x00007fff8c4ad9bc -[NSApplication run] + 553
48 com.apple.AppKit 0x00007fff8c4987a3 NSApplicationMain + 940
49 com.adobe.Lightroom5 0x0000000104c9b613 main + 1107
50 com.adobe.Lightroom5 0x0000000104c9b1b8 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8dbb7662 kevent64 + 10
1 libdispatch.dylib 0x00007fff92165421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff92165136 _dispatch_mgr_thread + 52
Thread 2:: Worker Thread Dispatcher
0 libsystem_kernel.dylib 0x00007fff8dbb6716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9215dc3b _pthread_cond_wait + 727
2 com.adobe.ag.kernel 0x0000000104cde5cc AgConditionLock_wait + 43
3 com.adobe.ag.kernel 0x0000000104cd81a7 AgTransitQueue_dequeueToLuaState + 92
4 com.adobe.ag.kernel 0x0000000104cd90a8 0x104cb8000 + 135336
5 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
6 com.adobe.ag.kernel 0x0000000104cd014f 0x104cb8000 + 98639
7 com.adobe.ag.kernel 0x0000000104cc1f12 0x104cb8000 + 40722
8 com.adobe.ag.kernel 0x0000000104cb9f69 lua_call + 36
9 com.adobe.ag.substrate 0x0000000104e34610 AgLua_callWithAutoReleasePool + 84
10 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
11 com.adobe.ag.kernel 0x0000000104cd014f 0x104cb8000 + 98639
12 com.adobe.ag.kernel 0x0000000104cc1f12 0x104cb8000 + 40722
13 com.adobe.ag.kernel 0x0000000104cc159d 0x104cb8000 + 38301
14 com.adobe.ag.kernel 0x0000000104cc216a 0x104cb8000 + 41322
15 com.adobe.ag.kernel 0x0000000104cb9feb lua_pcall + 101
16 com.adobe.ag.substrate 0x0000000104e2861b 0x104e16000 + 75291
17 com.apple.Foundation 0x00007fff9134c76b __NSThread__main__ + 1318
18 libsystem_pthread.dylib 0x00007fff9215b899 _pthread_body + 138
19 libsystem_pthread.dylib 0x00007fff9215b72a _pthread_start + 137
20 libsystem_pthread.dylib 0x00007fff9215ffc9 thread_start + 13
Thread 3:: ace
0 libsystem_kernel.dylib 0x00007fff8dbb6716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9215dc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9265d800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9265d9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff9262e145 MPWaitOnQueue + 192
5 com.adobe.ag.AgImageIO 0x000000010a6e51a6 0x10a4e7000 + 2089382
6 com.adobe.ag.AgImageIO 0x000000010a6e4ed3 0x10a4e7000 + 2088659
7 com.apple.CoreServices.CarbonCore 0x00007fff9262e6c3 PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff9215b899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff9215b72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff9215ffc9 thread_start + 13
Thread 4:: ace
0 libsystem_kernel.dylib 0x00007fff8dbb6716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9215dc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9265d800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9265d9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff9262e145 MPWaitOnQueue + 192
5 com.adobe.ag.AgImageIO 0x000000010a6e51a6 0x10a4e7000 + 2089382
6 com.adobe.ag.AgImageIO 0x000000010a6e4ed3 0x10a4e7000 + 2088659
7 com.apple.CoreServices.CarbonCore 0x00007fff9262e6c3 PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff9215b899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff9215b72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff9215ffc9 thread_start + 13
Thread 5:: ace
0 libsystem_kernel.dylib 0x00007fff8dbb6716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9215dc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9265d800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9265d9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff9262e145 MPWaitOnQueue + 192
5 com.adobe.ag.AgImageIO 0x000000010a6e51a6 0x10a4e7000 + 2089382
6 com.adobe.ag.AgImageIO 0x000000010a6e4ed3 0x10a4e7000 + 2088659
7 com.apple.CoreServices.CarbonCore 0x00007fff9262e6c3 PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff9215b899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff9215b72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff9215ffc9 thread_start + 13
Thread 6:: ace
0 libsystem_kernel.dylib 0x00007fff8dbb6716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9215dc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff9265d800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff9265d9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff9262e145 MPWaitOnQueue + 192
5 com.adobe.ag.AgImageIO 0x000000010a6e51a6 0x10a4e7000 + 2089382
6 com.adobe.ag.AgImageIO 0x000000010a6e4ed3 0x10a4e7000 + 2088659
7 com.apple.CoreServices.CarbonCore 0x00007fff9262e6c3 PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff9215b899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff9215b72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff9215ffc9 thread_start + 13
Thread 7:: cr_scratch
0 libsystem_kernel.dylib 0x00007fff8dbb6716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9215dc3b _pthread_cond_wait + 727
2 com.adobe.ag.AgImageIO 0x000000010a5f52b1 0x10a4e7000 + 1106609
3 com.adobe.ag.AgImageIO 0x000000010a7b4b6b 0x10a4e7000 + 2939755
4 com.adobe.ag.AgImageIO 0x000000010a5bf1a1 0x10a4e7000 + 885153
5 libsystem_pthread.dylib 0x00007fff9215b899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff9215b72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff9215ffc9 thread_start + 13
Thread 8:: Queue Processor - AgPhotoAvailability
0 libsystem_kernel.dylib 0x00007fff8dbb6716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9215dc3b _pthread_cond_wait + 727
2 com.adobe.ag.kernel 0x0000000104cde5cc AgConditionLock_wait + 43
3 com.adobe.ag.kernel 0x0000000104cd81a7 AgTransitQueue_dequeueToLuaState + 92
4 com.adobe.ag.kernel 0x0000000104cd90a8 0x104cb8000 + 135336
5 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
6 com.adobe.ag.kernel 0x0000000104cc1f01 0x104cb8000 + 40705
7 com.adobe.ag.kernel 0x0000000104cb9f69 lua_call + 36
8 com.adobe.ag.substrate 0x0000000104e34610 AgLua_callWithAutoReleasePool + 84
9 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
10 com.adobe.ag.kernel 0x0000000104cd014f 0x104cb8000 + 98639
11 com.adobe.ag.kernel 0x0000000104cc1f12 0x104cb8000 + 40722
12 com.adobe.ag.kernel 0x0000000104cc159d 0x104cb8000 + 38301
13 com.adobe.ag.kernel 0x0000000104cc216a 0x104cb8000 + 41322
14 com.adobe.ag.kernel 0x0000000104cb9feb lua_pcall + 101
15 com.adobe.ag.kernel 0x0000000104cbc149 0x104cb8000 + 16713
16 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
17 com.adobe.ag.kernel 0x0000000104cc1f01 0x104cb8000 + 40705
18 com.adobe.ag.kernel 0x0000000104cb9f69 lua_call + 36
19 com.adobe.ag.substrate 0x0000000104e34610 AgLua_callWithAutoReleasePool + 84
20 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
21 com.adobe.ag.kernel 0x0000000104cd014f 0x104cb8000 + 98639
22 com.adobe.ag.kernel 0x0000000104cc1f12 0x104cb8000 + 40722
23 com.adobe.ag.kernel 0x0000000104cc159d 0x104cb8000 + 38301
24 com.adobe.ag.kernel 0x0000000104cc216a 0x104cb8000 + 41322
25 com.adobe.ag.kernel 0x0000000104cb9feb lua_pcall + 101
26 com.adobe.ag.substrate 0x0000000104e2861b 0x104e16000 + 75291
27 com.apple.Foundation 0x00007fff9134c76b __NSThread__main__ + 1318
28 libsystem_pthread.dylib 0x00007fff9215b899 _pthread_body + 138
29 libsystem_pthread.dylib 0x00007fff9215b72a _pthread_start + 137
30 libsystem_pthread.dylib 0x00007fff9215ffc9 thread_start + 13
Thread 9:: AsyncDataServer
0 libsystem_kernel.dylib 0x00007fff8dbb6716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9215dc3b _pthread_cond_wait + 727
2 com.adobe.ag.kernel 0x0000000104cde659 AgConditionLock_wait + 184
3 com.adobe.ag.kernel 0x0000000104cd81a7 AgTransitQueue_dequeueToLuaState + 92
4 com.adobe.ag.kernel 0x0000000104cd90a8 0x104cb8000 + 135336
5 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
6 com.adobe.ag.kernel 0x0000000104cd014f 0x104cb8000 + 98639
7 com.adobe.ag.kernel 0x0000000104cc1f12 0x104cb8000 + 40722
8 com.adobe.ag.kernel 0x0000000104cb9f69 lua_call + 36
9 com.adobe.ag.substrate 0x0000000104e34610 AgLua_callWithAutoReleasePool + 84
10 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
11 com.adobe.ag.kernel 0x0000000104cd014f 0x104cb8000 + 98639
12 com.adobe.ag.kernel 0x0000000104cc1f12 0x104cb8000 + 40722
13 com.adobe.ag.kernel 0x0000000104cc159d 0x104cb8000 + 38301
14 com.adobe.ag.kernel 0x0000000104cc216a 0x104cb8000 + 41322
15 com.adobe.ag.kernel 0x0000000104cb9feb lua_pcall + 101
16 com.adobe.ag.substrate 0x0000000104e2861b 0x104e16000 + 75291
17 com.apple.Foundation 0x00007fff9134c76b __NSThread__main__ + 1318
18 libsystem_pthread.dylib 0x00007fff9215b899 _pthread_body + 138
19 libsystem_pthread.dylib 0x00007fff9215b72a _pthread_start + 137
20 libsystem_pthread.dylib 0x00007fff9215ffc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8dbb2a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8dbb1d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8f175fc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8f1755e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8f174f25 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff8c65a05e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff9215b899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9215b72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff9215ffc9 thread_start + 13
Thread 11:: Preview Server
0 libsystem_kernel.dylib 0x00007fff8dbb6716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9215dc3b _pthread_cond_wait + 727
2 com.adobe.ag.kernel 0x0000000104cde659 AgConditionLock_wait + 184
3 com.adobe.ag.kernel 0x0000000104cd81a7 AgTransitQueue_dequeueToLuaState + 92
4 com.adobe.ag.kernel 0x0000000104cd90a8 0x104cb8000 + 135336
5 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
6 com.adobe.ag.kernel 0x0000000104cd014f 0x104cb8000 + 98639
7 com.adobe.ag.kernel 0x0000000104cc1f12 0x104cb8000 + 40722
8 com.adobe.ag.kernel 0x0000000104cb9f69 lua_call + 36
9 com.adobe.ag.substrate 0x0000000104e34610 AgLua_callWithAutoReleasePool + 84
10 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
11 com.adobe.ag.kernel 0x0000000104cd014f 0x104cb8000 + 98639
12 com.adobe.ag.kernel 0x0000000104cc1f12 0x104cb8000 + 40722
13 com.adobe.ag.kernel 0x0000000104cc159d 0x104cb8000 + 38301
14 com.adobe.ag.kernel 0x0000000104cc216a 0x104cb8000 + 41322
15 com.adobe.ag.kernel 0x0000000104cb9feb lua_pcall + 101
16 com.adobe.ag.substrate 0x0000000104e2861b 0x104e16000 + 75291
17 com.apple.Foundation 0x00007fff9134c76b __NSThread__main__ + 1318
18 libsystem_pthread.dylib 0x00007fff9215b899 _pthread_body + 138
19 libsystem_pthread.dylib 0x00007fff9215b72a _pthread_start + 137
20 libsystem_pthread.dylib 0x00007fff9215ffc9 thread_start + 13
Thread 12:: Queue Processor - PreviewFileStore
0 libsystem_kernel.dylib 0x00007fff8dbb6716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9215dc3b _pthread_cond_wait + 727
2 com.adobe.ag.kernel 0x0000000104cde5cc AgConditionLock_wait + 43
3 com.adobe.ag.kernel 0x0000000104cd81a7 AgTransitQueue_dequeueToLuaState + 92
4 com.adobe.ag.kernel 0x0000000104cd90a8 0x104cb8000 + 135336
5 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
6 com.adobe.ag.kernel 0x0000000104cc1f01 0x104cb8000 + 40705
7 com.adobe.ag.kernel 0x0000000104cb9f69 lua_call + 36
8 com.adobe.ag.substrate 0x0000000104e34610 AgLua_callWithAutoReleasePool + 84
9 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
10 com.adobe.ag.kernel 0x0000000104cd014f 0x104cb8000 + 98639
11 com.adobe.ag.kernel 0x0000000104cc1f12 0x104cb8000 + 40722
12 com.adobe.ag.kernel 0x0000000104cc159d 0x104cb8000 + 38301
13 com.adobe.ag.kernel 0x0000000104cc216a 0x104cb8000 + 41322
14 com.adobe.ag.kernel 0x0000000104cb9feb lua_pcall + 101
15 com.adobe.ag.kernel 0x0000000104cbc149 0x104cb8000 + 16713
16 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
17 com.adobe.ag.kernel 0x0000000104cc1f01 0x104cb8000 + 40705
18 com.adobe.ag.kernel 0x0000000104cb9f69 lua_call + 36
19 com.adobe.ag.substrate 0x0000000104e34610 AgLua_callWithAutoReleasePool + 84
20 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
21 com.adobe.ag.kernel 0x0000000104cd014f 0x104cb8000 + 98639
22 com.adobe.ag.kernel 0x0000000104cc1f12 0x104cb8000 + 40722
23 com.adobe.ag.kernel 0x0000000104cc159d 0x104cb8000 + 38301
24 com.adobe.ag.kernel 0x0000000104cc216a 0x104cb8000 + 41322
25 com.adobe.ag.kernel 0x0000000104cb9feb lua_pcall + 101
26 com.adobe.ag.substrate 0x0000000104e2861b 0x104e16000 + 75291
27 com.apple.Foundation 0x00007fff9134c76b __NSThread__main__ + 1318
28 libsystem_pthread.dylib 0x00007fff9215b899 _pthread_body + 138
29 libsystem_pthread.dylib 0x00007fff9215b72a _pthread_start + 137
30 libsystem_pthread.dylib 0x00007fff9215ffc9 thread_start + 13
Thread 13:: Queue Processor - NegativeQueue
0 libsystem_kernel.dylib 0x00007fff8dbb6716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9215dc3b _pthread_cond_wait + 727
2 com.adobe.ag.kernel 0x0000000104cde5cc AgConditionLock_wait + 43
3 com.adobe.ag.kernel 0x0000000104cd81a7 AgTransitQueue_dequeueToLuaState + 92
4 com.adobe.ag.kernel 0x0000000104cd90a8 0x104cb8000 + 135336
5 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
6 com.adobe.ag.kernel 0x0000000104cc1f01 0x104cb8000 + 40705
7 com.adobe.ag.kernel 0x0000000104cb9f69 lua_call + 36
8 com.adobe.ag.substrate 0x0000000104e34610 AgLua_callWithAutoReleasePool + 84
9 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
10 com.adobe.ag.kernel 0x0000000104cd014f 0x104cb8000 + 98639
11 com.adobe.ag.kernel 0x0000000104cc1f12 0x104cb8000 + 40722
12 com.adobe.ag.kernel 0x0000000104cc159d 0x104cb8000 + 38301
13 com.adobe.ag.kernel 0x0000000104cc216a 0x104cb8000 + 41322
14 com.adobe.ag.kernel 0x0000000104cb9feb lua_pcall + 101
15 com.adobe.ag.kernel 0x0000000104cbc149 0x104cb8000 + 16713
16 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
17 com.adobe.ag.kernel 0x0000000104cc1f01 0x104cb8000 + 40705
18 com.adobe.ag.kernel 0x0000000104cb9f69 lua_call + 36
19 com.adobe.ag.substrate 0x0000000104e34610 AgLua_callWithAutoReleasePool + 84
20 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
21 com.adobe.ag.kernel 0x0000000104cd014f 0x104cb8000 + 98639
22 com.adobe.ag.kernel 0x0000000104cc1f12 0x104cb8000 + 40722
23 com.adobe.ag.kernel 0x0000000104cc159d 0x104cb8000 + 38301
24 com.adobe.ag.kernel 0x0000000104cc216a 0x104cb8000 + 41322
25 com.adobe.ag.kernel 0x0000000104cb9feb lua_pcall + 101
26 com.adobe.ag.substrate 0x0000000104e2861b 0x104e16000 + 75291
27 com.apple.Foundation 0x00007fff9134c76b __NSThread__main__ + 1318
28 libsystem_pthread.dylib 0x00007fff9215b899 _pthread_body + 138
29 libsystem_pthread.dylib 0x00007fff9215b72a _pthread_start + 137
30 libsystem_pthread.dylib 0x00007fff9215ffc9 thread_start + 13
Thread 14:: Queue Processor - HistogramQueue
0 libsystem_kernel.dylib 0x00007fff8dbb6716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9215dc3b _pthread_cond_wait + 727
2 com.adobe.ag.kernel 0x0000000104cde5cc AgConditionLock_wait + 43
3 com.adobe.ag.kernel 0x0000000104cd81a7 AgTransitQueue_dequeueToLuaState + 92
4 com.adobe.ag.kernel 0x0000000104cd90a8 0x104cb8000 + 135336
5 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
6 com.adobe.ag.kernel 0x0000000104cc1f01 0x104cb8000 + 40705
7 com.adobe.ag.kernel 0x0000000104cb9f69 lua_call + 36
8 com.adobe.ag.substrate 0x0000000104e34610 AgLua_callWithAutoReleasePool + 84
9 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
10 com.adobe.ag.kernel 0x0000000104cd014f 0x104cb8000 + 98639
11 com.adobe.ag.kernel 0x0000000104cc1f12 0x104cb8000 + 40722
12 com.adobe.ag.kernel 0x0000000104cc159d 0x104cb8000 + 38301
13 com.adobe.ag.kernel 0x0000000104cc216a 0x104cb8000 + 41322
14 com.adobe.ag.kernel 0x0000000104cb9feb lua_pcall + 101
15 com.adobe.ag.kernel 0x0000000104cbc149 0x104cb8000 + 16713
16 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
17 com.adobe.ag.kernel 0x0000000104cc1f01 0x104cb8000 + 40705
18 com.adobe.ag.kernel 0x0000000104cb9f69 lua_call + 36
19 com.adobe.ag.substrate 0x0000000104e34610 AgLua_callWithAutoReleasePool + 84
20 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
21 com.adobe.ag.kernel 0x0000000104cd014f 0x104cb8000 + 98639
22 com.adobe.ag.kernel 0x0000000104cc1f12 0x104cb8000 + 40722
23 com.adobe.ag.kernel 0x0000000104cc159d 0x104cb8000 + 38301
24 com.adobe.ag.kernel 0x0000000104cc216a 0x104cb8000 + 41322
25 com.adobe.ag.kernel 0x0000000104cb9feb lua_pcall + 101
26 com.adobe.ag.substrate 0x0000000104e2861b 0x104e16000 + 75291
27 com.apple.Foundation 0x00007fff9134c76b __NSThread__main__ + 1318
28 libsystem_pthread.dylib 0x00007fff9215b899 _pthread_body + 138
29 libsystem_pthread.dylib 0x00007fff9215b72a _pthread_start + 137
30 libsystem_pthread.dylib 0x00007fff9215ffc9 thread_start + 13
Thread 15:: Queue Processor - RenderQueue_Render
0 libsystem_kernel.dylib 0x00007fff8dbb6716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9215dc3b _pthread_cond_wait + 727
2 com.adobe.ag.kernel 0x0000000104cde5cc AgConditionLock_wait + 43
3 com.adobe.ag.kernel 0x0000000104cd81a7 AgTransitQueue_dequeueToLuaState + 92
4 com.adobe.ag.kernel 0x0000000104cd90a8 0x104cb8000 + 135336
5 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
6 com.adobe.ag.kernel 0x0000000104cc1f01 0x104cb8000 + 40705
7 com.adobe.ag.kernel 0x0000000104cb9f69 lua_call + 36
8 com.adobe.ag.substrate 0x0000000104e34610 AgLua_callWithAutoReleasePool + 84
9 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
10 com.adobe.ag.kernel 0x0000000104cd014f 0x104cb8000 + 98639
11 com.adobe.ag.kernel 0x0000000104cc1f12 0x104cb8000 + 40722
12 com.adobe.ag.kernel 0x0000000104cc159d 0x104cb8000 + 38301
13 com.adobe.ag.kernel 0x0000000104cc216a 0x104cb8000 + 41322
14 com.adobe.ag.kernel 0x0000000104cb9feb lua_pcall + 101
15 com.adobe.ag.kernel 0x0000000104cbc149 0x104cb8000 + 16713
16 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
17 com.adobe.ag.kernel 0x0000000104cc1f01 0x104cb8000 + 40705
18 com.adobe.ag.kernel 0x0000000104cb9f69 lua_call + 36
19 com.adobe.ag.substrate 0x0000000104e34610 AgLua_callWithAutoReleasePool + 84
20 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
21 com.adobe.ag.kernel 0x0000000104cd014f 0x104cb8000 + 98639
22 com.adobe.ag.kernel 0x0000000104cc1f12 0x104cb8000 + 40722
23 com.adobe.ag.kernel 0x0000000104cc159d 0x104cb8000 + 38301
24 com.adobe.ag.kernel 0x0000000104cc216a 0x104cb8000 + 41322
25 com.adobe.ag.kernel 0x0000000104cb9feb lua_pcall + 101
26 com.adobe.ag.substrate 0x0000000104e2861b 0x104e16000 + 75291
27 com.apple.Foundation 0x00007fff9134c76b __NSThread__main__ + 1318
28 libsystem_pthread.dylib 0x00007fff9215b899 _pthread_body + 138
29 libsystem_pthread.dylib 0x00007fff9215b72a _pthread_start + 137
30 libsystem_pthread.dylib 0x00007fff9215ffc9 thread_start + 13
Thread 16:: Queue Processor - RenderQueue_ReadPreview
0 libsystem_kernel.dylib 0x00007fff8dbb6716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9215dc3b _pthread_cond_wait + 727
2 com.adobe.ag.kernel 0x0000000104cde5cc AgConditionLock_wait + 43
3 com.adobe.ag.kernel 0x0000000104cd81a7 AgTransitQueue_dequeueToLuaState + 92
4 com.adobe.ag.kernel 0x0000000104cd90a8 0x104cb8000 + 135336
5 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
6 com.adobe.ag.kernel 0x0000000104cc1f01 0x104cb8000 + 40705
7 com.adobe.ag.kernel 0x0000000104cb9f69 lua_call + 36
8 com.adobe.ag.substrate 0x0000000104e34610 AgLua_callWithAutoReleasePool + 84
9 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
10 com.adobe.ag.kernel 0x0000000104cd014f 0x104cb8000 + 98639
11 com.adobe.ag.kernel 0x0000000104cc1f12 0x104cb8000 + 40722
12 com.adobe.ag.kernel 0x0000000104cc159d 0x104cb8000 + 38301
13 com.adobe.ag.kernel 0x0000000104cc216a 0x104cb8000 + 41322
14 com.adobe.ag.kernel 0x0000000104cb9feb lua_pcall + 101
15 com.adobe.ag.kernel 0x0000000104cbc149 0x104cb8000 + 16713
16 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
17 com.adobe.ag.kernel 0x0000000104cc1f01 0x104cb8000 + 40705
18 com.adobe.ag.kernel 0x0000000104cb9f69 lua_call + 36
19 com.adobe.ag.substrate 0x0000000104e34610 AgLua_callWithAutoReleasePool + 84
20 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
21 com.adobe.ag.kernel 0x0000000104cd014f 0x104cb8000 + 98639
22 com.adobe.ag.kernel 0x0000000104cc1f12 0x104cb8000 + 40722
23 com.adobe.ag.kernel 0x0000000104cc159d 0x104cb8000 + 38301
24 com.adobe.ag.kernel 0x0000000104cc216a 0x104cb8000 + 41322
25 com.adobe.ag.kernel 0x0000000104cb9feb lua_pcall + 101
26 com.adobe.ag.substrate 0x0000000104e2861b 0x104e16000 + 75291
27 com.apple.Foundation 0x00007fff9134c76b __NSThread__main__ + 1318
28 libsystem_pthread.dylib 0x00007fff9215b899 _pthread_body + 138
29 libsystem_pthread.dylib 0x00007fff9215b72a _pthread_start + 137
30 libsystem_pthread.dylib 0x00007fff9215ffc9 thread_start + 13
Thread 17:: Queue Processor - RenderQueue_Video
0 libsystem_kernel.dylib 0x00007fff8dbb6716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9215dc3b _pthread_cond_wait + 727
2 com.adobe.ag.kernel 0x0000000104cde5cc AgConditionLock_wait + 43
3 com.adobe.ag.kernel 0x0000000104cd81a7 AgTransitQueue_dequeueToLuaState + 92
4 com.adobe.ag.kernel 0x0000000104cd90a8 0x104cb8000 + 135336
5 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
6 com.adobe.ag.kernel 0x0000000104cc1f01 0x104cb8000 + 40705
7 com.adobe.ag.kernel 0x0000000104cb9f69 lua_call + 36
8 com.adobe.ag.substrate 0x0000000104e34610 AgLua_callWithAutoReleasePool + 84
9 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
10 com.adobe.ag.kernel 0x0000000104cd014f 0x104cb8000 + 98639
11 com.adobe.ag.kernel 0x0000000104cc1f12 0x104cb8000 + 40722
12 com.adobe.ag.kernel 0x0000000104cc159d 0x104cb8000 + 38301
13 com.adobe.ag.kernel 0x0000000104cc216a 0x104cb8000 + 41322
14 com.adobe.ag.kernel 0x0000000104cb9feb lua_pcall + 101
15 com.adobe.ag.kernel 0x0000000104cbc149 0x104cb8000 + 16713
16 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
17 com.adobe.ag.kernel 0x0000000104cc1f01 0x104cb8000 + 40705
18 com.adobe.ag.kernel 0x0000000104cb9f69 lua_call + 36
19 com.adobe.ag.substrate 0x0000000104e34610 AgLua_callWithAutoReleasePool + 84
20 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
21 com.adobe.ag.kernel 0x0000000104cd014f 0x104cb8000 + 98639
22 com.adobe.ag.kernel 0x0000000104cc1f12 0x104cb8000 + 40722
23 com.adobe.ag.kernel 0x0000000104cc159d 0x104cb8000 + 38301
24 com.adobe.ag.kernel 0x0000000104cc216a 0x104cb8000 + 41322
25 com.adobe.ag.kernel 0x0000000104cb9feb lua_pcall + 101
26 com.adobe.ag.substrate 0x0000000104e2861b 0x104e16000 + 75291
27 com.apple.Foundation 0x00007fff9134c76b __NSThread__main__ + 1318
28 libsystem_pthread.dylib 0x00007fff9215b899 _pthread_body + 138
29 libsystem_pthread.dylib 0x00007fff9215b72a _pthread_start + 137
30 libsystem_pthread.dylib 0x00007fff9215ffc9 thread_start + 13
Thread 18:: Queue Processor - RenderQueue_Face
0 libsystem_kernel.dylib 0x00007fff8dbb6716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9215dc3b _pthread_cond_wait + 727
2 com.adobe.ag.kernel 0x0000000104cde5cc AgConditionLock_wait + 43
3 com.adobe.ag.kernel 0x0000000104cd81a7 AgTransitQueue_dequeueToLuaState + 92
4 com.adobe.ag.kernel 0x0000000104cd90a8 0x104cb8000 + 135336
5 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
6 com.adobe.ag.kernel 0x0000000104cc1f01 0x104cb8000 + 40705
7 com.adobe.ag.kernel 0x0000000104cb9f69 lua_call + 36
8 com.adobe.ag.substrate 0x0000000104e34610 AgLua_callWithAutoReleasePool + 84
9 com.adobe.ag.kernel 0x0000000104cc1c3f 0x104cb8000 + 39999
10 com.adobe.ag.kernel 0x0000000104cd014f 0x104cb8000 + 98639
11 com.adobe.ag.kernel 0x0000000104cc1f12 0x104cb8000 + 40722Same here, except it's with JPEG or RAW files. I can import a folder, or an individual picture. However, when I try to import all of my pictures at once (either from external HD or the HD on my computer then i get the same error message and it crashes.
Intel i7 dual core 4th gen
Windows 8.1 64bit
16GB RAM
Lightroom 5.4 (CC)
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