Attempting to Purchase games for 80GB video iPod from iTunes store . . . ??

I purchased this iPod hoping to be able to download games from iTunes which looked appealing, but on loading them into my shopping cart and mousing to the cart was greeted with a button that had view on it . . . on clicking the link was greeted with a message that this game was not available for download from the US . . . . same scenerio with 9 of 15 games listed for purchase from the iTunes store. When I attemped to delete the games from my shopping cart was greeted with this popup alert . . . unable to remove this item from your shopping cart unk. error 1011 There was an error in the iTunes store - please try again later. This was on 8/27/07.
Has anyone else had this problem???? I contacted the customer support number and no one seemed to be aware of this problem. But was told a problem alert would be submitted.

Well, I guess I'll post an answer to my question myself . . . was able to get connected with Customer Support and had this problem investigated . . . . the techs were able to resolve the problem and remove the games from my shopping cart and I was finally able to purchase some of the games (Hallelujah!!!) Thank You - Customer Support - Apple is still the first and only in my book . . . .

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HT1689 when i attempt to purchase something in app it says "contact iTunes store support to complete transaction" anyone knows how to contact store support?

when i attempt to purchase something in app it says "contact iTunes store support to complete transaction" anyone knows how to contact store support?

Click here and request assistance.
(77309)

I purchased a song (Awaara Hoon (instrumental)) from itune store but it gives me a non-protected m4a file. I need a protected m4p file. How can i get it from itune store??? thanks in advance

I purchased a song (Awaara Hoon (instrumental)) from itune store but it gives me a non-protected m4a file
I need a protected m4p file.
How can i get it from itune store???
thanks in advance

All the music from iTunes Store aren't protected. You can search the web for a site that sells protected music.

How is it possible to cancel (not suspend) a video download from iTunes Store (iPad under iOs 6)? (I do not have sufficient storage space on my iPad)

Hi,
I am facing the following difficulty with my iPad (model MD369NF/A) under iOs 6.1.3.
I have bought 2 videos on iTunes Store, but I do not succeed in downloading them: an error message mentions that iPas does not have enough storage capacity.
As a matter of face, when I look at the way the storage is used, I find “Others” for around 10 Go (is there some king of reserved space for the downloading of videos from iTunes Store?), and only a very small number of Mo available.
I would simply like to cancel the downloading of the 2 videos, and hope that it would free the "Others" storage space (in the hypothesis that "Others" is space reserved for videos once downloaded), but I do not manage to do it. I can suspend the downloading, but I do not see how to cancel it.
Would you have a solution to propose ?
Thanks in advance for your help,
Nicolas

Hey Nicolas36,
Thanks for the question, and welcome to Apple Support Communities.
The following article outlines issues with free space, capacity, and a large amount of "other" space. You'll want to connect your iPad to your computer with iTunes to follow the steps:
iOS: 'Not enough free space' alert when trying to sync
http://support.apple.com/kb/TS1503
One symptom of this issue will be displayed in iTunes where the Capacity indicator for the iOS device will report a large amount of "Other" disk usage for the device. To resolve this issue:
- Turn off the music or photo sync option in iTunes for the device.
- Click Apply to sync the changes to the device.
- Turn the music and photo sync options for the device on again.
- Click Apply again to try to sync the device to iTunes.
Thanks,
Matt M.

Paid for downloaded music (not from Itunes store) is not showing up in my library s usual. Neither are imported Cds. what gives?

Paid for (not from Itunes store) music downloaded not showing up in library as usual. Imported CD also not appearing as usual. What gives?

I have seen 3 potential solutions in this forum
1) If you are using iTunes Match Store > Update iTunes Match
2) Logging out of itunes store and logging in again
3) Downloading Free single of the week - no idea why this should work but people have reported it does

Itunes sound stops working after 20 mins on videos bought from iTunes store.

On every video i've bought from the iTunes store the sound cuts out after approx 20 mins. I'm on windows 8.0 (completely up-to-date with all drivers up-to-date too) with the latest iTunes (11.1.3.8) and Quicktime (with enhancements switched off). PC is a quad core i7 with 16GB of memory with windows running on an SSD and my iTunes content on another internal HD (not an SSD). iTunes library is approx 24000 songs and 30 videos. i'm watching on a full HD monitor with external speakers and the PC is authorised to play iTunes content.
I've worked my way through all the iTunes support items around video chopping (which was happening too - now fixed) and audio issues but nothing helps e.g. I've switched off iTunes match and home sharing, switched off any audio enhancements in iTunes and my sound card (which is a Via chipset on my motherboard), switched the bit rate to 16 bit/44.1k on windows and itunes, uninstalled and re-installed iTunes etc, etc.
I did have an Apple TV on my network but I've disconnected it in case the sound was being routed to it after a period of time. This hasn't made any difference.
Has anyone had this issue and managed to fix it?
Thanks

Myself as well, have been having this same problem, around 20 minutes into any movie I open up in my itunes library, the sound stops playing. I have yet to find any fix for the problem, although I have a thought that it is probably something to do with the buffering. My songs play just fine, all day long, but any movie only plays for 20 minutes and then the sound goes out. Additionally, I had another issue that kept popping up an error message everytime I tried to open Itunes, this was finally fixed via copy paste a corruptted (spelling) .dll file. The only "workaround" for this issue, that I have found, is to open the movie in QuickTime, even though I am not really excited about the QuickTime player. If anyone finds a better solution, please drop a line. thank you in advance.

Two quite similar videos synced from iTunes store, one ok, other not

Hi all, my concern is regarding two synced videos from the iTunes University.
Programming paradigm (lect 1 for example): http://deimos3.apple.com/WebObjects/Core.woa/Browse/itunes.stanford.edu.16173481 11.01617348114.1607366371?i=2093660149
Programming methodology(lect 1 for example): http://deimos3.apple.com/WebObjects/Core.woa/Browse/itunes.stanford.edu.16153294 25.01615329428.1611703847?i=1348717488
The only differences between them are size bitrate and total bitrate.
- Both are:
MPEG-4 Video files (H.264)
320x240
- Programming paradigm (plays ok):
Size: 53.4 MB
Bit rate: 100 kbps
Total bit rate: 424 kbps
- Programming methodology (only audio plays, screen stays blank):
Size: 160.2 MB
Bit rate: 125 kbps
Total bit rate: 446 kbps
- Official iphone specs:
Baseline Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4 and .mov file formats; H.264 video, up to 768 Kbps, 320 by 240 pixels, 30 frames per second.
_If we see the official iphone specs, then both the videos are within the playable range. But for some reason, the paradigms video plays well, while methodology one only plays sound but no video (blank screen)._
Can anyone guide me on why this is happening? and how to fix it?
PS: iPhone 3G
Message was edited by: Alaias

I had exactly the same problem. Would like to know if someone can solve it.
By the way, my iPod Touch could only play lecture 1 of the Programming Paradigm course. All the remaining lectures starting from lecture 2 have the same problem of only audio plays but no video.
Ｔｈｅｙ　ｃｏｕｌｄ　ｂｅ　ｐｌａｙｅｄ　ｃｏｒｒｅｃｔｌｙ　ｏｎ　ｉＴｕｎｅｓ　ｔｈｏｕｇｈ．

Videos (Not From iTunes Store)

I'm still new to iPod. I'd like to point that out right away...
Well, I tried to put some videos that I had saved on my computer into iTunes, but it didn't work. I pretty much only got my iPod to watch videos, but since they aren't working, it feels like a waste to me.
If anyone could give me some help on how to get my vids into iTunes, that would be great.
If you need any other information about my iPod/computer, just ask.

hello, ipod only accept mp4 or h264 format videos, you will need to have a 3rd party converter tool to help you to convert your own movie then you can put in itunes, see this detailed comparison chart and reviews of the top 5 selling ipod video converters

HT2737 Can a gift card be used to purchase games for my ipod?

Can an itunes gift card be used to purchase games for my ipod?

The only thing you can't purchase from the iTunes Store would be other gifts.
Regards.

Can't sync game with 60GB Video iPod

This morning I purchased Phase for my iPod. (5thG 60GB Video) And I can not sync this game to my iPod. I get the error {The game "Phase" was not copied to the iPod "mcarrolls iPod" because you are not authorized to play it on this computer.} I normally don't sync my music, just manually add content to my iPod, But I checked Sync Games in my iPod tab and I get the error. Then I went as far as to snyc my entire library, deleting hours of ipod formatted video I encoded myself from my ipod, but still wasn't able to get the game to sync. I decided to try a restore, since my iPod was practically empty, still no luck. I purchased an album in iTunes and am able to both sync, and manually add that purchased album to my ipod. Now I have an empty iPod and still can't get my purchased game on to my iPod. Any help?

Hey mcarroll, how did you get Phase to sync onto your iPod? The same problem occurred with me actually so i probably have to do the same as you did. So, in other words, how did you actually authorize DRM software to be eligible to be synced onto your iPod? Where did you go in settings/preferences that eventually granted you the ability to sync "Phase" onto your iPod? Thanks for letting me know!

Error message when connecting 80GB Video iPod

I'm getting this error message when trying to connect my 80GB Video iPod:
"The iPod (name) cannot be synced. An unknown error occurred (-48)."
Never seen this one before.
I haven't synced this iPod for a few weeks but it always behaved fine before, taking a few seconds to appear in iTunes (v7.5) then syncing perfectly when I hit the Sync button (I have it set to manually sync only because sometimes I want to change the contents or only sync music).
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By the way, my 8GB Nano (software 1.1.3) seems to sync fine on the same system, same computer.
Could this be the 1.2.3 iPod software giving issues? I appreciate any help because I also use this iPod for recording for my work, which getting a little urgent now.
Many thanks.

Thanks Zevoneer, but no real success. I did all that but when I tried to sync after it, it got partially through the sync (about 10% I'd guess) and presented an error message saying that the disk couldn't be read form or written to (sorry but I forgot the error number). I disconnected the iPod, waited a few minutes then reconnected and again got the message but then the ipod continued to finish the sync, even though almost all of the music and 2 of my 4 videos didn't go over to the iPod. I'm now thinking that this just isn't satisfactory reliability from the device since I use it a lot in my work and rely on it. But this new iPod is only a few months old, had very little use and only made about 12 recordings - In comparison, I've used the Nano heaps but now want to move over to the bigger one, basically for more capacity and bigger screen for video. I wonder if it's a hard drive failure in this iPod?
null

80GB Video iPod - Shuffling playlist?

I have 2 iPods,
8GB nano shuffles tracks inside a playlist by default.
I'm still having trouble figuring out how to shuffle "playlist" on 80GB video iPod.
Please help.
<edited by host>

Hello.
I have found a temporary work around the iPod playlists not recognizing videos. I too think this a really big problem. I just did not realize just how bit it was!
I use mine to pass thew time whil I workout at the Gym.
This is my temeporary soulution util apple fixes the problem.
I used a video editing software Adobe Premiere Elements 4.0 because I am just descovering QuickTime.
I have copied my desired videos into the Adobe program.
I then export the one video made up of many videos using MPEG4.
I Then use the quick Time Player Pro to convert the MPEG4 video to iPod.
I then Sync my iPod to my computer.
I create the lenght of the video time I desire for my workout which is between 45 minutes to one hour.
I have created various videos.
This is in no way as good as the playlist but it is certainly much better than the present sintuation.
PS: I hope Apple fixes this problem soon!
If anyone needs some help with this you can email me at [email protected]
Thank you.

Movies for my video iPod

I have an 80gb video iPod and I want to put some of the movies I own on it. I can not figure out how to get them downloaded to iTunes store though without having to buy them for 10bucks each. Can anyone help me?? Any help would be greatly app.
Thanks
Keith

If these are movies from your own DVDs (commercially released movies), then unfortunately, because of copyright issues discussing this subject is not permitted on Apple's forums as the Apple Discussions User Agreement now clearly states.
Under item 2, para 8.2 it says "Do not submit software or descriptions of processes that break or otherwise ‘work around’ digital rights management software or hardware. This includes conversations about ‘ripping’ DVDs or working around FairPlay software used on the iTunes Store."

I WENT AND EXCHANGED MY U2IPOD FOR ZA VIDEO IPOD TODAY,AND..

I WENT AND EXCHANGED MY U2IPOD FOR ZA VIDEO IPOD TODAY,AND GOT CHANGE BACK..I say this because i like so many others had just bought a new Ipod only for Apple to come out with a much better 1 and cheaper!! So for all of you who have the same dimema go back and exchange it ,as long as you are still in the 14day period,,all they will charge you is no more than 32.00 depending on which Ipod you bought prior..example i bought the u2ipod which came out to 329.00,,the new Ipod video is 299.00 so they charged me 32.00 because i opened it..SO.. they gave me change back AWSOME!!!! SO IF YOU FALL INTO THIS CATEGORY GO AHEAD AND EXCHANGE IT OR DO THA OTHER IF YA KNOW WHAT IM SAYING..:) Oscar...BROOKLYN NYC.*

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable if the one you purchased was not a genuine Apple cable
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Any compatible USB 2.0 cards available for the video iPod?

Any compatible USB 2.0 cards available for the video iPod?
Dual 867
512 RAM
OS X 10.4.3
I installed a TECHGEAR USB 2.0 card, the iPod shows that is active on the bus, but does not show on the desktop, or in iTunes. Epson printer works, but SanDisk does not. I have read about deep sleep issues too. USB 1.0 is painfully slow. After using FW to update our 15 Gig iPods for sooooo looooong this is one BIG step backwards. Dupid genius at the Apple store in Arden Fair said this iPod would work with a PCI 2.0 card. I am a little ticked after purchasing videos for my wife with the promise a card would work. I know, should have done more research and not asked the genius.
Merry Christmas,
Shawn Bockoven

Well, I now have a working USB 2.0 connection. BUT!!!! The lame OS X 10.4.3 sleep issue has raised its ugly head. How about supporting long time users Apple? Let's talk about supporting third party cards. I run a TV station and love my Mac's, but this legacy USB 2.0 stuff just stinks!
WAIT!!! My Mac is only fours years old. Is that too old? I just want to make my dual 867 sleep! Why can’t I put make my dual 867 sleep after installing a third party card? All the new Mac’s at the station work just fine. Now convince my 62-year-old mom to switch.
Contact me at [email protected]

Attempting to Purchase games for 80GB video iPod from iTunes store . . . ??

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