Attempting to purchase through ipod and it's aking security questions I have not set up
attempting to purchase game/app through ipod and it's asking me to answer security questions I have not set up
See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Here > Apple Support iTunes Store Contact
Similar Messages
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i bought an itunes card and i put it on my ipod and it came up security questions and i forgot my answers can you please tell me what my answers were
See this previous discussion:
HT1491 How do i get the security...: Apple Support Communities -
I have a new ipod added to existing laptop itunes account it is now asking me a security question I have not answered - can anyone help please ?
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(88450) -
How to get a temporary pin number to my primary email apple ID cause i can not access to my icloud cause i forgot password and answers to the security questions, neither key nor two steps.
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(123643) -
HT1918 i got a new ipod and i forgot my security questions for iy id what do i do?
we got my daughter a new ipod for her birthday but when i tried to set it up on our existing account it asked 2 security questions i forgot the anwser to and i cant find how to change them from my account plz help me if you can
This is an added security questions in the store. If you'll need help in resetting, you'll need to contact support:
https://expresslane.apple.com -
Ipod touch
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(115302) -
Can anyone help me I'm trying to buy music on iTunes and a security question thingy pops up and I didn't even setup a ANSWER about it. I need help on it and I need these music like ASAP! I'm really ****** off about it.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103232) -
Any attempt at purchasing through Itunes Store and all of a sudden it keeps telling my apple id is disabled, even though it is not.
Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"
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Does anyone know how to reset your security questions?? I loaded an itunes gift card on new ipod but when trying to make a purchase, itunes is asking us the incorrect security questions?! (for 1st time purchase) I know the questions are not what I chose because I wrote the questions & answers down when setting up the ipod. Any ideas??!!!
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
I was just attempting first use of adobe send and it looks like I may have sent this to all my email contacts, how will I know?
Did the unshare. Thank you
From: bob.treitman <[email protected]>
To: Robert Goldsmith <[email protected]>
Sent: Tuesday, March 31, 2015 2:52 PM
Subject: I just attempted to download a file and send to me, but it may have gone out to all my contacts - how can I tell?
I just attempted to download a file and send to me, but it may have gone out to all my contacts - how can I tell?
created by bob.treitman in Adobe Acrobat.com Services - View the full discussionIf it says "Anonymous" then the only way that it would have gone out to all of your contacts would be if you sent it to them through your email client. And it would be in your email's Sent folder (not Adobe Send's). If you look at https://cloud.acrobat.com/sentfiles, does it show that the file has been Viewed? If the Views column shows a 0, then nobody has yet viewed it. If you're concerned, you can select the file by clicking the check box, then select Unshare. That will make the file inaccessible to anyone other than yourself. https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-7392942-745487/900-90/SentTab .png If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7392942#7392942 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7392942#7392942 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Adobe Acrobat.com Services by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. -
When I try to open an .ai/pdf file received through my email, it won't open and asks for a password. I have never set up any kind of password for email security, but have tried typing in my standard passwords. Nothing works. I wonder if it has anything to do with the use of my Wacom3 Tablet...I've been having trouble with it and was getting the same message when trying to open the User's Manual in my Applications/WacomTablet file on my hard drive. Any suggestions? I just downloaded the latest version for the Wacom and recently upgraded to Snow Leopard 10.6.7 (which I hate, and my CS3 hates, etc.)
It sounds like you have a a password-protected PDF. The password was set by the person who encoded it.
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If i have already logged in my iTunes with my iPod and plugged that in, but now i have a new iPod and I want to plug that in to my laptop how would i do that with out losing anything on my new iPod and my old one. Both my ipods are on different accounts?
Nothing special. See:
How to Set Up Two iTunes Accounts on One Computer | Chron.com
iTunes: How to share music between different accounts on a single computer -
I have a older MBP running 10.6.8 and after the recent iOS update I have not been able to sync my devices. I was able to sync an ipod, but not iphone or ipad. iTunes recognizes my devices, but sync button stays grayed. I've changed my USB hub, reinstalled iTunes and run disc cleanup. No luck.
You said that your computer will sync other iPods? Are they iPod touches? Other iPod use different drivers the the touch And iPhone and iPad).
You can try:
iOS: Device not recognized in iTunes for Windows
Does it charge? Does the iPod work?
I would try on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
If defective and not abused you will walk out with a replacement -
My IPOD Classic Video 5. Gen. showed videos, but now it does no longer show them, instead i see a black picture on my IPOD and it doesn`t work. I have to restart it every time, i try it. i restore the software with itunes, but the problem still exists.
The Videos are showed up front 4 months, but now they are no longer to be seen. When you star a video first the hard drive starts, but then it stops and hangs up. I have to restart it, starting with the apple logo....Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc. -
Following a software update, I can no longer access/authorise music purchased via iTunes from my old Apple ID, which I have not used for 8 years, and no longer have password. Any ideas how I can re-access/recover that music?
Apple ID FAQs > http://support.apple.com/kb/HT5622
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