Attempting to restore my iphone 3g, error 23 pops up in itunes

When I try to restore and update my iPhone 3g, it says an unknown error (23). Any idea how to fix this without spending $200 at an Apple store?

Also it is not showing up in windows

Similar Messages

  • 1602 and 1604 Errors When Attempting to Restore/Update iPhone - Please Help

    Hi, I've been having trouble with my iPhone 3GS and after wasting many days on trying to solve the problem, I am reaching out for help from those more knowledgeable than me. I have been having this problem for as long as I can remember (I've owned my iPhone for just under a year): whenever I attempt to Restore my iPhone or update its OS, I receive a 1602 or 1604 error on iTunes and the process stops with the iPhone wiped. iTunes refuses to continue the Restore and any further attempts result in the same error. I originally found this work around for the problem after an exhaustive search (4th post down):
    http://discussions.apple.com/thread.jspa?threadID=1363589
    However, every time I wish to Restore or update, I have to follow these long, annoying, unusual steps, and, now that I am coming to the end of my year's warranty, I really want to fix this problem, or get it fixed by Apple if this is not possible.
    The iPhone restores with no problem on another computer in my house, so I guess the problem is with my computer. I have taken the following steps (often many times over and in combination with each other) in my attempts to fix the problem, but with no success:
    1. Uninstalled and reinstalled iTunes
    2. Uninstalled and reinstalled iPhone drivers
    3. Uninstalled and reinstalled all Apple software and drivers
    4. Removed iTunes library, all music and any other iTunes files in music folder
    5. Created a new user account, which is free from any old iTunes settings, opened iTunes and plugged in iPhone
    6. Used different USB ports
    7. Plugged in iPhone after being restored on other computer
    I'm running out of ideas. Can anyone please help?
    Thanks,
    James

    I had all of these problems, and I was able to fix them with the following process. Here is what I did:
    My setup:
    Apple Max OS 10.4.10, Mac G4, with 3rd party USB 2.0 card.
    1. Upgrade to iTunes 7.6 and Quicktime 7.4, Restart and repair permissions
    2. Purchase the iPod Touch Upgrade - It took two tries to purchase. I had to accept to two agreements, and then got an error. I purchased the upgrade again and got an instruction screen. iTunes appeared to download a very small file.
    3. Sync my touch (I still had not upgraded to firmware 1.1.3)
    4. The touch synced, but I had no new functions.
    5. I clicked upgrade, and downloaded the 165GB file.
    6. While the file was downloading I undocked my iPod touch and restarted it.
    7. When the download was complete, it gave me an unknown error because my iPod was not connected.
    8. I connected My iPod and tried to install the update. After several tries, I always got a 1602 error.
    9. I restarted my computer and did a hard restart of my ipod touch. This did not work, I still had 1602 errors.
    10. At this point, I chose to RESTORE my iPod Touch.
    11. After the restore, I chose not to restore any content, and just tested the firmware update. EVERYTHING worked great!
    12. I synced my iPod touch while I watched the keynote. 45 minutes later my sync was complete and 14 Gig of content was restored. The new functions are great. I have already read my .Mac email.
    Message was edited by: gotabmac

  • HT201210 I am using a 3GS iphone.While attempting a download of the new OS IO6 my phone has frozen on the itunes screen. When i attempt to restore I get the Error code 1611. This happens on different laptops. I've followed all the given resolutions with n

    I am using a 3GS iphone. While attempting a download of the new OS IO6 my phone has frozen on the itunes screen. When i attempt to restore I get the Error code 1611. This happens on different laptops. I've followed all the given resolutions with no change.I am using a 3GS iphone.While attempting a download of the new OS IO6 my phone has frozen on the itunes screen. When i attempt to restore I get the Error code 1611. This happens on different laptops. I've followed all the given resolutions with no change?

    If you are having the same issue on several computers then it is a hardware issue! Not a software issue! Replacement is the only resolution!
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne

  • TS3694 Each time i try to restore my iPhone, an error keeps popping up(*error 1015*). Why is that? Please help me.

    Each time i try to restore my iPhone, an error keeps popping up(*error 1015*). Why is that? Please help me?

    This Error Code is indicative of the Device being jailbroken / Hacked...
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.

  • TS3694 Having issues with restoring my iPhone 4, error mssg 9006?

    I am attempting to restore my iPhone 4 to unlock!
    Having difficulty, error mssg 9006!

    Error 9006 is often related to third party security software:
    Error 2, 4 (or -4), 6, 40, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.
    This comes from the article you referenced above (TS3694).

  • TS3694 cant restore my iphone has error 1015 what that means?

    how can i restore my iphone says error 1015 what this means?

    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go toSettings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    http://support.apple.com/kb/TS3694

  • When trying to restore my iphone "unknown error"(-1) shows up.?/ any tips??

    when trying to restore my iphone "unknown error"(-1) shows up.?/ my phone is stuck on the page where the itunes icon and the usb show...dont know what to do,...any one pls helppp thanx.

    My phone and Ipod both now say could not acrivate.  Activation server is temporarily unavailable.  Could this have something to do with it?

  • Why is it when i download the software update for iphone an error pops out when downloading is finish and processing file is being done...i've already tried several time but still the same result.

    why is it when i download the software update for iphone an error pops out when downloading is finish and processing file is being done...i've already tried several time but still the same result.

    Disasble the computer's security software during the download and update.

  • TS3694 how can restore my iphone 3g error code 1015

    how can i restore my iphone 3G error code 1015

    Please see the  More Like This  section on the right

  • HT201407 How come when I try and restore my iPhone 4 GSM (factory unlocked) with itunes, it starts ok, and then at 60% blocks like for about 5 min, and then continues till 100% and itunes give error msg (-1) ??? what can be the problem

    How come when I try to restore my iPhone 4 GSM (factory unlocked) with itunes, it starts ok, then at 60% blocks like for about 5 min, then continues till 100% and itunes give error msg (-1) ??? what can be the problem.
    thank you in advance.

    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    http://support.apple.com/kb/TS3694

  • Tried to update iPhone 4 to iOS 6 and my phone got stuck in recovery mode. My only option now is to restore my iPhone and lose media. However, I then tried to restore my iPhone and error 1603 occurred. My iPhone is now not working!?!?!

    Tried to update iPhone 4 to iOS 6 and my phone got stuck in recovery mode. My only option now is to restore my iPhone and lose media. However, I then tried to restore my iPhone and error 1603 occurred. My iPhone is now not working!?!?!

    if your computer is not recognizing it, try using a different USB port or different usb cable. if that doesnt work you will need to uninstall and reinstall itunes.

  • TS1538 I can't restore my iphone3g,always error 1015 appear in itunes after the unsuccessful restoration

    I can't restore my iphone3g,always error 1015 appear in itunes after the unsuccessful restoration

    See this support document http://support.apple.com/kb/ts3694 and review the instructions for correcting the error 1015.
    However, this error is generally related to attempt to downgrade iOS.

  • TS3694 So I have an iphone4g in recovery mode. followed all the steps to the T. Error pops up in itunes 1602. Prior it was powered off during erase all content and settings mode waiting to reboot

    So I have an iphone4g in recovery mode. Followed all the steps to the T. Error pops up in itunes 1602. Prior it was powered off during erase all content and settings mode while waiting to reboot. Now its back to the apple logo. Any ideas if powering it off during the erase all content damaged the software?

    You should really read the manual.
    "How do you restore from backup? "
    Restore.  When given the choice, choose to use backup.
    "And how can I check to see if the pics and videos are on my computer somewhere first??"
    They would only be where you put them.  What program did you use to import them?  Pics/vids taken with ipod are not part of the sync process at all.  You should be importing them just as you would with any digital camera.
    If you did not import them, then they are not on your computer.

  • ITunes stopped working on Windows 7, 64 bit. Uninstalled and attempted to reinstall. Windows installer error....iTunes. 10.6.3.25

    iTunes stopped working on Windows 7, 64 bit. Uninstalled and attempted to reinstall. Windows installer error....iTunes. 10.6.3.25.
    Downloaded latest version onto desktop. Will not complete install.

    Many thanks.
    Let's try the following user tip with that one:
    "There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

  • HT1414 there is no "check for UPDATE"  or "restore ur iphone "  buttons on main screen of itunes..

    hi
    i have iphone 4s runing on 7.0.4 ios
    i recently updated my windows to 8.1.
    earlier i used to use windos xp.
    as soon as i started windows 8.1,  there is no "check for UPDATE"  or "restore ur iphone "  buttons on main screen of itunes..
    how shd i update or restore my iphone now..?
    is there any settings
    regards
    jayesh

    Windows doesn't detect iPhone: http://support.apple.com/kb/ts1538

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