Attempting to update blackberry curve 8520 to version 5.0 bundle 1168 timing out

I am attempting to update my blackberry curve 8520 to version 5.0 bundle 1168. However when it attempts to install it reaches module 386 of 399 it gives a message that an error has occured while downloading software and to check the internet connection. There is nothing wrong with my internet connection. I have tried unistalling all the software ie desktop manager and reinstalling and it makes no difference? help.

Hi there,
Try manually downloading and installing the OS to your computer first. You can do this by searching for your carrier's name in the following link and then simply download the OS installer fir your device. Once you've done that, install the file to your computer and you can then perform the upgrade.
Here's the link:
http://us.blackberry.com/support/downloads/download_sites.jsp
I hope that helps!
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Similar Messages

  • Updating blackberry curve 8520 OS

    Hi,
    Can anyone pass me a link to the tutorial on how to update blackberry curve 8520 OS?
    Thanks ahead.
    Solved!
    Go to Solution.

    Updating the OS will not ruin any carrier services or provisioning it will only update the OS on the blackberry.

  • How to downgrade my blackberry curve 8520 from version 8.2.0.18 to version 5.1

    Good day,
    I wipe my phone and want the older version of Blackberry and still i battle to get my facebook and bbm working.
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    Hi and Welcome to the Community!
    The simplest way is to, on a PC (you cannot do this on MAC):
    1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below.
    2) Uninstall, from your PC, any BB OS packages
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    http://us.blackberry.com/software/desktop.html
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    6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
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    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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    FIRST, make sure you are using a USB port on your computer and not on a hub.
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  • My Blackberry Curve 8520 keeps restarting​!

    Hello everyone
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    Hello MuffleSnufle,
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    We hope this helps.
    Thank you.
    -FB
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click "Accept as a Solution" for posts that have solved your issue(s)!

  • I want to software my blackberry curve 8520

    how i can software my blackberry curve 8520?
    And how i can download 0s6 in blackberry curve 8520?

    Abody, please quit double posting and cross posting your same question.
    This was answered for you a week ago:  http://supportforums.blackberry.com/t5/BlackBerry-Curve/Updating-Blackberry-Curve-8520-to-OS6/m-p/19...
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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  • I need help, I cant updat my blackberry curve 8520

    I nee d help, I cant updat my blackberry curve 8520 everytime i go here in blackberry site and check for update my phone it says try again.. and no updates for your software, how is that? I have v4.6 please help meee

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    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • How to download Thai Font to Blackberry curve 8520

    My blackberry curve 8520, T-mobile network, ver 5.0.0.681 hasn't got Thai Font on it. I would like to download Thai font for reading and input (writing).please explain how to do it step by step because I do have not much knowledge about computer or software.  I have read some topics says that I have to download and choose the network provider which mine is T-mobile and it provides only Muli-language (not All Languages) which I can't write it (only reading). I am not too sure it is correct or not.I believe I need to download Blackberry desktop software as well. please also give advice on these software.

    Hi and Welcome to the Community!
    The simplest way is to, on a PC (you cannot do this on MAC):
    1) Uninstall, from your PC, any BB OS packages (add/remove programs, Uninstall a Program -- it depends on your Windows OS level)
    2) Make sure you have the BB Desktop Software already installed
    http://us.blackberry.com/apps-software/desktop/?li​d=us:bboftwareesktopSoftware&lpos=us:bboftware
    3) Download and install, to your PC, the BB OS package you desire:
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    4) If that OS package is from a carrier other than the carrier for which your BB was originally manufactured, then delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
    C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
    C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
    5) Now launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC, and you should be able to select the languages you desire If, during the process, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
    Don't forget to backup.
    If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
    KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
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    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • BlackBerry Curve 8520 BIS not connected

    Hi,
    I got a BlackBerry Curve 8520 at work and for some reason my BIS is not working, it says not connected and I cannot manage to fix it. The below is what I did so far.
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    2. Restarted the handheld a couple of times (battery pull and waited 30 secs).
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    Tried to register my device using Host Routing Tables (the table is empty) but nothinh happen.
    Called Tech support and they attempted to register my devide without success. They said that probably my handheld have a defect and to replace it.
    Somehow I believe that either my carrier or me are missing something and this must be fixable.
    Any ideas?
    EDIT: My phone signal is always edge but I noticed that workmates (with BIS working) have EDGE instead.
    Thanks in advance!
    Solved!
    Go to Solution.

    Hi and Welcome to the Forums!
    A few thoughts...
    Cabeza2000 wrote:
    I got a BlackBerry Curve 8520 at work and for some reason my BIS is not working, it says not connected
    Since this is "at work", is it a BES-level BB? If so, then you will need to check with your BES admins...it is possible for them to block BIS services via IT Policy.
    Cabeza2000 wrote:
    Tried to register my device using Host Routing Tables (the table is empty) but nothinh happen.
    That is very indicative. You should receive one message from your carrier when you register the HRT. If not received, then no other things will work. So this must be resolved first.
    I suggest, as above, that you talk to your BES admins.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
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  • Blackberry curve 8520 is not working/rebooting

    since last week my blackberry curve 8520 is shut down and not rebooting, I have tried many time but when reboot it an error # 523 accour and set goes held, pls help me that How I can start it

    1) Make sure you have Blackberry Desktop Manager installed.
    http://na.blackberry.com/eng/services/desktop/
    2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
    "c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
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    BlackBerry Device Operating System downloads: http://www.blackberryforums.com/blackberry-device-specific/
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    IF the above does not work or help, You will need to use JL_Cmder to wipe the device and subsequently load the OS to the device. Follow the instructions here:
    Download JL_Cmder http://www.blackberryforums.com/rim-software/18789-jl_cmder.html
    or download BBSAK http://bbsak.org/download.php
    If JL_Cmder does not work, you can try this:
    KB10144, http://www.blackberry.com/btsc/KB10144
    and this: KB20371 http://www.blackberry.com/btsc/KB20371
    Additional information:
    http://www.blackberry.com/btsc/KB24395 "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry smartphone
    Article ID: http://www.blackberry.com/btsc/KB10144
    KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
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  • Blackberry Curve 8520 won't turn on or charge

    My blackberry curve 8520 will not turn on,there was a red light on for a minute! Took out my sim card,memory card & battery and tried to charge it then. It came up for literally one second a drained battery sign. Really don't want to send it away, any help would be great Thanks!

    Leave the device to charge 2-3 hours, and then, still connected to the charging cable, remove the the battery from the device a few seconds and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage). If it doesn't reboot on the first attempt, leave it several more hours. I've had one charge for two days before it came back to life after an extreme battery depletion. Every 3-4 hours, with the device still connected to the charger, you can remove and replace the battery to see if it reboots.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
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  • Blackberry curve 8520 doesnt stop vibrating!!!

    Hey; I posted about my blackberry curve 8520 not stop vibrating; but its been like if for about 2 weeks; its really starting to annoy me now; ive even tried a new battery; can anyone please help me; i really regret buying this crappy phone!

    (Goes well with a crappy attitude, eh?)
    While you do have a previous thread running on this same issue, I'll offer my advice here anyway...
    It sounds like what I have seen multiple times on a device with moisture damage.
    Even sitting on a bathroom counter during a hot steamy shower or bath can cause keyboard and trackball problems UNTIL properly dried out. It really is more common than you think.
    1. Remove the battery immediately!! Do not attempt to turn on your BlackBerry.
    2. Let the device dry in a warm, dry place for 3 to 5 days* (see below)
    3. DO NOT "check it each day" by placing the battery in. Leave it be to dry completely. This takes time. Replacing the battery to check it can only damage it more (moisture + electrical current = disaster).
    4. If the device is warm after the drying period, allow it to cool to room temperature before placing the battery back in.
    Suggestions on drying your BlackBerry in a warm place (open, with the battery out):
    *Place the BB in a container of dry UNcooked rice, and then you might also place it in any of the locations mentioned below.
    *On top of any dry heat emitting electronic component: TV cabinet or CRT, LCD, cable TV/Satellite converter box or plasma monitor
    *On the dashboard of your car on a sunny day
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
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  • BlackBerry curve 8520 connection problem

    hi guys , i have BlackBerry Curve 8520 , and i used data plan for BB for 1 day and then it ends cuz i don't have money in my carrier balance , all this is okay . But which isn't okay is that after it ended , i still can use Hotspot browser on WiFi and browse the internet but  i can't use chatting apps like Whatsapp , Zello and Viber and also BlackBerry appworld doesn't want to open,  it tells me " We cannot connect you to BlackBerry AppWorld . Please ensure that your deviceis connected to the wireless network and try again " . But which drive me crazy that when i reboot the device it works good for sometime and then this happens , Plz guys help me . and an important information , this problem is happening with my brother too he has the same device . Thx guys

    benesja wrote:
    Hello, I need urgent help, 2 days ago I got a fatal error (552) which is telling me to reload my software...
    But on top of that I have another error, I just bought a new usb-cable for my blackberry (because I lost my old one)..
    and connected it with my pc.
    All of sudden it didn't install the device software which is **bleep** me off because I can't do anything with the phone right now.
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    Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)
    Please help,
    Greets.
    Hi bebesja
    Welcome to BlackBerry Support Forums
    To better assist you can you provide some more details like which version of desktop software you are using ,and which version of windows you have ,and have your tried updating your windows.
    In addition you can find some good reading here regarding the error you are getting 
    1. Windows cannot verify the digital signature for the drivers code 52 
    2. Tips for getting BlackBerry Desktop Manager to detect the BlackBerry smartphone! 
    3. KB00125 :  Identifying and troubleshooting issues with the BlackBerry Desktop Software detecting a USB connected BlackBerry smartphone.
    Or simply download the latest BlackBerry Desktop Software on another PC and have a try.
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • My Blackberry Curve 8520 hangs.

    With my Blackberry Curve 8520 handset when one call is going on and the second calls comes (call waiting) the device hangs. I have checked the device software version from the blackberry's official website and it shows that it is the latest version. Our organisation has provided total 13 of the executives as me and many of us are facing the same problem.
    What could be the reason and what is the solution...??

    Hi and Welcome to the Forums!
    Are any of the affected handsets a totally vanilla device OS? As in, zero add-ons? It could be an add-on that is the culprit...but determining that is a tedious process. My recommendation is to build one from scratch and then install no add-ons. See if the problem happens. Then start slowly adding add-ons and testing each time. Once the behavior starts, you have found the culprit.
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    Please also report back with your carrier and the device OS level that you are using on these HHs.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • I FIXED MY PROB WITH GIFFGAFF SIM ..blackberry curve 8520 sim not provised 2 ....sos

    hello for 2 week now iv been trying fix this prob its on orange but unlocked ...iv tryed all sorts of stuff from service books to os updates and still no joy  how do i fix this prob...the phone is in uk..running on v4.6.1.314 ....& it wont update to the latest 5
    realy i think i need a complete back up .....witch i dont have
    im lost im ready bounce it of the wall .... is there a place i can get the full  factory os with the orange system ?

    Hey bbgod,
    Welcome to the BlackBerry Support Community Forums.
    Thanks for the question.
    If this BlackBerry® Curve™ 8520 smartphoneis from a different provider, you can only update to the latest version from that provider.
    You can check for updates by going to www.blackberry.com/update
    Let me know if you have any more questions.
    Cheers.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

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