Attempts to load library (2K songs) so slow that ipod locks up

I have a new 5th gen ipod that I can't get my meager library onto. It's very slow, e.g., 10-30 seconds/song, will run like that for about 90 minutes, load maybe 500 songs, and then the ipod says cannot read or write to disk. Tried phone support, they had me send the ipod back; no help; genius bar 3x, latest time they suggest erase and install. Any ideas? Have done the 4 steps many times to little avail. Suspect itunes 7 or interaction with that and 867 MHz processor, but really don't know. Any ideas/suggestions would be greatly appreciated.

Today my girlfriend's ipod (40gb) started doing the same thing. When you hit play in shuffle mode it would begin playing the song but if you would skip the song it would lock up. Then I tried restarting it but it did the same thing and then the screen displayed a message with a sad ipod icon and saying that you had to go to www.apple.com\support
we need help too!!!

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