Attention: Anybody trying to purchase through iTunes Store

If you are having trouble purchasing through the store, adding an item to your Wish List and then purchasing through the Wish List tab will allow the purchase to go through.

There servers are having issues it just started working for me again all you can do is wait

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Trying to purchase through app store on my iphone 4s, keep getting message AppID disabled, even though I have recovered it and changed it. any ideas? I cant purchase apps.

trying to purchase through app store on my iphone 4s, keep getting message AppID disabled, even though I have recovered it and changed it. any ideas? I cant purchase apps.

Contact itunes support

TS1424 Any attempt at purchasing through Itunes Store and all of a sudden it keeps telling my apple id is disabled, even though it is not.

Any attempt at purchasing through Itunes Store and all of a sudden it keeps telling my apple id is disabled, even though it is not.

Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"

Content purchased through ITunes Store won't Stream

Recently been experiencing extensive problems steaming content purchased from the ITunes store on my Mac through an Apple TV.
At first I thought it was all content, but having spent a long time being frustrated with this problem I have been able to isolate the problem to content download via the store accessed through my mac.
I have checked bandwith and the network connection, both are fine - as an example, whilst a TV show in SD wil take upwards of an hour to be able to start to watch due to slow stream, a HD trailer will play immediately on the same ATV.
This is driving me crazy - searched and searched the support community but every answer I can across just states network problems and I know this not to be the case
any help appreciated

Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

TS1424 I tried to purchase on itunes store and it said "your apple id has been disabled". Do you know why and how do I fix it?

I tried to buy on itunes and it said" your apple id has been disabled".Do you know why and how do I fix it?

If changing your passwords does not solve, then contact itunes support

January upgrade has to be purchased through iTunes Store?

there's no itunes store for hong kong users. what can i do?
what's the point of making available the link "Currently an iPod touch owner? Get the iPod touch January Software Upgrade" at the Hong Kong apple store website?
can't be it bought as a standalone upgrade from hong kong apple store (like the QT upgrade)?

I called up the Apple HK and they cannot offer a solution yet.
They asked me to wait until the iTunes Music Store is opened for HK. Of course, they can't give me a rough date and it sounds like they have no idea when or it will ever be.

Parental Controls(Enable Restrictions) and installing apps through ITunes store (PC)

Through Parental control(Restrictions), the iTunes Store and Installing apps can be disabled on iPhone. Now is this feature can prevent apps getting installed if Apps are purchased through iTunes Store in PC and synced with iTunes? Is it possible to disable syncing with iTunes?

So you are saying that, even if there is Restrictions, with iTunes and Installing apps disabled, applications can be purchased through iTunes in PC and can be synced with iPhone and get the applications installed. Is that a correcy assumption?

When trying to make a purchase from itunes store, keep getting error code 42408. anybody else? know what that is?

When trying to make a purchase from itunes store, I keep getting an error code, 42408. I'm connected to the internet so I'm not sure why. Anyone else? What does this code mean?

This alert is often the result of an issue with verifying your billing.
Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue.

I am trying to download previously purchased music from iTunes, it show "purchased" in iTunes Store but does not show up under previous purchase tab

There are several albums that I've previously purchased that somehow were deleted from my computer & iPad. When I go to download available purchases on PC it say that all available punches have been downloaded. When I check iTunes Store it show as "purchased". When I try to check & download from iCloud via either iPad or PC these items do not show up under items purchased.
I can't even re-purchase the item, which I've tried since it shows as purchased in iTunes Store. This is very troublesome because there is no way for me to access these previous purchases. I have been using iTunes & various Apple products with the iTunes Store for several years & there is a lot of money invested in these previous purchases, that there is no way for me to access. As mentioned, I'd even be willing to re-purchase some of these items (though this should be unnecessary). But, the iTunes Store won't let me, because the items show up as purchased in store, but not on any of my devices!!!
Help!

Hey innerev2003,
Thanks for the question, and welcome to Apple Support Communities.
If, while searching through your past purchases, items are unavailable to download and show a "Purchased" button, they are still on your computer. It may be best to search your iTunes library by clicking Music, then use the search bar at the top right.
If you are completely sure the items are no longer in your library, try signing out of the iTunes Store, and then back in.
iTunes 11 for Windows: Manage your iTunes Store account
http://support.apple.com/kb/PH12507
Thanks,
Matt M.

Hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no softwar

hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no software available for me . please help . mr frustrated

If your computer is running an OS X prior to Snow Leopard 10.6,
the answer (if it is an Intel-based Mac; not old PowerPC model)
would be to buy the retail Snow Leopard 10.6 DVD from Apple
for about $20, and install it. Then update that to 10.6.8 by using
the installed Snow Leopard online to get Combo Update v1.1 for
Snow Leopard 10.6.8. After that is installed & updated, run the
system's Software Update again, to see what else is available to
that system.
Later systems can then be looked into at Mac App Store, once
the computer is running Snow Leopard 10.6.8.
And if your computer is a Power PC (G4/G5, etc) and has no
Core2Duo kind of CPU -- See "About this Mac" in apple menu
to disclose the general info about your Mac. Also you can see
even more by clicking on "More Info" when looking in there...
If it isn't an Intel-based Mac, it can't run a system past 10.5.8.
Hopefully this helps.
Good luck & happy computing!

I did an update and only only the music purchased from itunes store is there all the cds I burned to it are gone. Tried syncing ipod but it says it will wipe all content. How do I get all my music back. gone from over 6000 songs to 250?

I did an update and only only the music purchased from itunes store is there all the cds I burned to it are gone. Tried syncing ipod but it says it will wipe all content. How do I get all my music back. gone from over 6000 songs to 250?

See Empty/corrupt iTunes library after upgrade/crash.
tt2

HT203167 lost some music and cannot find it on my computer. tried to repurchase from itunes store and won't let me stating that it was previously purchased, yet doesn't give an option to redownload. help anyone?

lost some music and cannot find it on my computer. tried to repurchase from itunes store and won't let me stating that it was previously purchased, yet doesn't give an option to redownload. help anyone?

AlexCarey, I've been having issues purchasing recently and place a number of calls to the support team. On Oct. 5th, and on my own decision, I went into my itunes profile and re-entered my credit card expiration date and security code. (Notice, it is not displayed for safety measures.) Today, I received an email from Apple support verifying if I made changes made to my account. For the heck of it, I logged back into itunes; click "Buy". It's working again after three days of failure. However, diagnosis still displays "Secure link to itunes store failed". Very confusing state of affairs, lately. See my post on "Itunes dilemma"

Trying to use music purchased from iTunes store with a home movie

I am making a home movie for family use only in either iMovie or Final Cut Pro, but neither app will allow me to use music purchased from iTunes store. Why not? It's not a licensing issue b/c there is no distribution other than my family at a big birthday party. The music imports but acts as if it has no audio once the file is imported to either program. help!
macbook Mac OS X (10.4.6)
ibook Mac OS X (10.4.6)

Put the purchased songs into a playlist. Set iTunes burning options to burn AUDIO CDs. Burn the playlist to an audio CD (you can use a CD-RW if you don't want to waste a blank). After it is done, reimport the tracks off the CD. Now use the reimported versions in iMovie or FCP and they should work fine now.
Patrick

How do I set up Iphone 3gs to hit another Apple id when trying to download from Itunes store?

How do I setup my son's Iphone 3gs to hit my apple itunes store acct when he needs to buy music? Right now when he is trying to purchase from Itunes it is defaulting to his apple ID which is his gmail account. I've looked through settings but when I get to where I can change it to my apple id it prompts for a new password including a number. My apple id does not have a number in it. I must be in the wrong place. Help?

To change the Apple ID for purchases, go to Settings>Store>Apple ID, tap the ID show, sign out, sign back in using the ID you want to use.

I just downloaded iTunes on my new PC and all the music that I have purchased through ITunes that was backed up on the cloud won't play. It is telling I must authorize this computer before it play pre purchased music. how do I authorize my computer.

I just downloaded iTunes on my new PC and all the music that I have purchased through ITunes that was backed up on the cloud won't play. It is telling me I must authorize this computer before it can play pre purchased music. how do I authorize my computer to play this music?
Thank you for any assistance.

Tigon's already got you covered here. But I'll chime in with some English localisation advice.
There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

Attention: Anybody trying to purchase through iTunes Store

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