Attention existing users - Signing up for Adobe Story

As an existing user, you now have the option of signing up for a free 1-year subscription of CSLive or just Adobe Story.
In case you get stuck somewhere during the process of signing up, the best solution is to just wait for a few minutes and re-launch the application. This allows the time (usually not more than a minute or two) for your account to get updated with the latest subscription details.
We understand that this is not the best experience and are working hard to resolve it before our next update.
Please feel free to reach out to [email protected] for any login-related issue.
Hope you enjoy the latest features!
Sincerely,
Adobe Story team

Hi Srinath,
After today, will it still be possible to sign up to use Adobe Story? I've got some folks I'm collaborating with and I know they have Adobe ID's, but I'm not sure if they've actually signed up to use Story yet. Will they be locked out tomorrow?
Thanks,
Brent Anderson

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Any ideas/news/answers?

You are missing two things.
1. Syncing music is a one-way street: http://support.apple.com/kb/HT1209
2. Backup information includes information such as mail settings, text messages, notes, call history, contact favorites, sound settings, widget settings, certain network settings, and other preferences including settings and data from third-party applications purchased from the App Store. http://support.apple.com/kb/HT1766

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Can you cancel the download? If so please try canceling the download and initiating the download again. When choosing a destination to download the install files too please choose the default of your user folder.
Alternately you can follow the steps listed in http://forums.adobe.com/thread/981369 to initiate a direct download.

I have signed up for adobe conversion to microsoft word and i can't get it to work - can you help me

I have signed up for adobe conversion to microsoft word and I can not get it to work - can you help me?

Hi Mike,
I've checked your account. I see that you just purchased the subscription this morning. The order is still pending processing, which is why you haven't yet been able to log in an use your subscription. It can take 24-48 hours for a subscription to process fully. Once it does, you'll be able to log in and convert files.
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I am unable to accept the end user licensing agreement for adobe reader on my mac. How do I fix this. I can not open any files.

I am unable to open any pdf files because I have not accepted the end user licensing agreement for adobe reader. I can not find the accept button. I have a mac.

What is your screen resolution? Can you post a screenshot of what you see: https://forums.adobe.com/thread/1070933

I just signed up for Adobe Reader and want to create a document I can post on my facebook page. I do not see Acrobat on my microsoft word. How do I do this?

I just signed up for Adobe Reader. I wanted to be able to create a document and post it on my facebook page. How do I do this?

Hi terryjeanlaw,
Using Adobe Export PDF, you can export PDF files to Word document (.docx and .doc), Excel document (.xlsx), Powerpoint document (.pptx), Rich Text Format document (.rtf) and Image (.jpg, .tiff, .png). In order to convert to PDF, you need to either purchase PDF Pack (Reliably Create PDFs, Convert PDFs, & Merge PDFs Online | Adobe PDF Pack) or Adobe Acrobat XI (PDF creator, create PDF | Adobe Acrobat XI).

Can I sign up for adobe acrobat for just one month?

can I sign up for adobe acrobat for just one month?

That is not clear to me since they only appear to offer Anuual and Prepaid Annual options. You can always go with the free 30 day trial if you haven't already.

How do I sign up for Adobe Flash Player Extended Support Versions?

I looked on the website but was unable to find how to sign up for Adobe Flash Player Extended Support.
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Hi UtahDano,
Can you tell me where you saw '2013'? I looked on Adobe Flash Player Distribution | Adobe, Adobe - Adobe Runtimes / Reader Distribution License Agreement, and Adobe Runtimes / Reader Distribution Agreement, and I'm not seeing '2013'. Once I find out exactly where this is at, I can forward it to the appropriate folks to update.
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I frequently use Lightroom 3.6 for tethered capture on location. If I sign up for Adobe cloud and upgrade to Lightroom 5, do I have to be online all the time to use it? In other words, can I still use the program off-line?

I frequently use Lightroom 3.6 for tethered capture on location. If I sign up for Adobe cloud and upgrade to Lightroom 5, do I have to be online all the time to use it? In other words, can I still use the program off-line?

Yes.
The only difference is the installation method and the ownership verification. The program still is installed on and runs from your local machine. You only have to hook up to the internet every 60-90 days to verify ownership.
From the FAQ
Do I need to be online to access my desktop apps?
No, the desktop applications in Creative Cloud, such as Photoshop and Illustrator, are installed directly on your computer, so you don’t need an ongoing Internet connection to use them.
An Internet connection is required the first time you install and license your apps, but you can use the apps in offline mode with a valid software license. The desktop apps will attempt to validate your software licenses every 30 days.
Annual members can use the apps for up to 99 days in offline mode. Month-to-month members can use the software for up to 30 days in offline mode."

Hello I was charged twice for adobe story plus, I need this problem corrected and a refund issued for one of the subscription charges, I tried chatting with Adobe and they were unable to help me. Where is email support?

Hello I was charged twice for adobe story plus, I need this problem corrected and a refund issued for one of the subscription charges, I tried chatting with Adobe and they were unable to help me. Where is email support?

This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I just signed up for Adobe Standard $89 annually thinking I would be able to edit PDF files is this not the case?

I just signed up for Adobe Standard $89 annually thinking I would be able to edit PDF files. Is this not the case?

if nothing at all has changed, make sure you are actually running Acrobat, not still running Reader. But if you hope for something like Word, it isn't. Editing PDF is a painful last resort.

Why can't I sign in to Adobe Story?

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Go through the discussion @ http://forums.adobe.com/message/4435133#443513 Towards the end we have suggested some measures to get it working. please try them out.
The availability of Story Plus is dependent on the Subscription Plan a user has for Creative Cloud. For some plans(like Education), Story plus in not available currently. Story free is available to all users.
For further information, please check the subscription plan details. You can also drop us a mail at : [email protected] with your Adobe ID and we can check the information for you.
Let us know if the following steps helps in resolving the issue with the desktop app:
( Please do not try these steps if you are a free user )
- Quit Story if it is running.
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- Go to Adobe/AIR/ELS and rename folder 'com.adobe.AdobeStory.[some.random.number]'
- Launch Story and try to login.
To understand the Premiere issue better, can you please mail me( roverma(at)adobe(dot)com ) a screen shot of it ( Story option being grayed out )?
Regards
Rajshree

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There were no results for Hi, I just installed Adobe Production Premium CS5.5 on my computer. Every application works just fine. However, I'm not able to use Adobe Story from my computer. It asks me to sign in, but when I do nothing happens; I don't get any kind of error message and it just stays on the same window. What's the possible issue?

Starting at http://forums.adobe.com/index.jspa leads to http://forums.adobe.com/community/cslive/story

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Where do I go from here?
HELP.

Please refer following section on page.
Single-app plan — CS customers save 50%
http://www.adobe.com/products/creativecloud/buying-guide.html

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Attention existing users - Signing up for Adobe Story

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