Attn Denali - 'iTunes encountered a problem and must close down' when impor

Denali - apologies for the incorrect name earlier i don't seem to be able to delete it!
I have followed your contribution here with interest and indeed tried your fix but it didn't work for me. I'm asking for your help because the useless 'stards at Apple show zero interest in trying to fix my problem - just endless 'have a (insert here fabulous, awesome, nice etc) day' banal commentary that helps no0ne fro their support staff that are not tech people anyway..
So any suggestions are welcome. I keep getting an error box pop up after trying to import a CD - it gets 3/4 tracks in and then says it has encountered an error and must close down. I can find no error codes though a previous attempt at trying to trace something pointed at Quicktime. I have the latest version and have uninstaled and reinstalled about 4 times and I continue to get this problem which makes itunes unuseable for me. Oddly when I first installed itunes it was working correctly and I managed to upload around 19 albums but for some unknown reason it is no longer playing ball.
I have had this problem now for over 2 months and as I said noone is willing to help. BTW I run XP on a PC.
Any help welcomed

Apple continue to show Zero interest I see - what a surprise!!!
Denali - you out there?
Cheers

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Everytime I open iTunes and start to browse for new music, I get the error message, "iTunes encountered a problem and must close." I have tried re-installing iTunes and QuickTime with no progress. Now, my iPod will not show up in iTunes or in my PC(my computer). Please help.....I have no idea what else to try.

Apple continue to show Zero interest I see - what a surprise!!!
Denali - you out there?
Cheers

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Leilani ~ Welcome to the Support Communities. Before posting your question it's worth searching the Communities — here's an Apple tutorial:
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Attn Denali - 'iTunes encountered a problem and must close down' when impor

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