Attribute #MX_MSKEYVALUE_DN could not be found Self Service Password reset

Hi,
I use NetWeaver 7.02 and IDM 7.2
I've just created the Self Service-Task Password Reset.
If I call the page http://<host>:<port>/idm/pwdreset I get the following error message:
Attribute #MX_MSKEYVALUE_DN could not be found
DE: Attribut #MX_MSKEYVALUE_DN konnte nicht abgerufen werden
The attribute MSKEYVALUE is available in my Identity Store.
The Task for "Edit authentication questions" is available.

Hi Chris,
I use NetWeaver 7.00 SP14 and IDM 7.2 SPS 3 (tried IDM 7.1 before, but had same error) on Windows Server 2003 SP2 with an Oracle DB 10.2.0.1
The IDM is working fine except the PwdReset Application. Maybe it has to do something with the Anonymous User?
Executing SELECT * FROM MC_LANGUAGE_TRANSLATIONS WHERE LANGKEY = '#MX_MSKEYVALUE_DN'
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=AR
LANGIDSTORE=1
LANGVALUE=?????? ??????
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=BG
LANGIDSTORE=1
LANGVALUE=???????? ??
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=CA
LANGIDSTORE=1
LANGVALUE=Identificador unÌvoc
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=CS
LANGIDSTORE=1
LANGVALUE=JednoznacnÈ ID
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=DA
LANGIDSTORE=1
LANGVALUE=Entydig ID
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=DE
LANGIDSTORE=1
LANGVALUE=Eindeutige ID
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=EL
LANGIDSTORE=1
LANGVALUE=???ad??? ID
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=EN
LANGIDSTORE=1
LANGVALUE=Unique ID
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=ES
LANGIDSTORE=1
LANGVALUE=ID unÌvoco
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=FI
LANGIDSTORE=1
LANGVALUE=Yksiselitteinen tunnus
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=FR
LANGIDSTORE=1
LANGVALUE=ID unique
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=HE
LANGIDSTORE=1
LANGVALUE=????? ??????
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=HR
LANGIDSTORE=1
LANGVALUE=Jedinstveni ID
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=HU
LANGIDSTORE=1
LANGVALUE=EgyÈrtelmu ID
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=IT
LANGIDSTORE=1
LANGVALUE=ID univoco
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=JA
LANGIDSTORE=1
LANGVALUE=?? ID
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=KO
LANGIDSTORE=1
LANGVALUE=?? ID
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=MX
LANGIDSTORE=1
LANGVALUE=Unique ID
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=NL
LANGIDSTORE=1
LANGVALUE=Unique ID
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=NO
LANGIDSTORE=1
LANGVALUE=Entydig ID
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=PL
LANGIDSTORE=1
LANGVALUE=Jednoznaczny ID
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=PT
LANGIDSTORE=1
LANGVALUE=ID unÌvoco
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=RO
LANGIDSTORE=1
LANGVALUE=ID univoc
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=RU
LANGIDSTORE=1
LANGVALUE=??????????? ??.
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=SH
LANGIDSTORE=1
LANGVALUE=Jedinstveni ID
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=SK
LANGIDSTORE=1
LANGVALUE=JednoznacnÈ ID
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=SL
LANGIDSTORE=1
LANGVALUE=Enoznacen ID
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=SV
LANGIDSTORE=1
LANGVALUE=Entydig ID
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=TH
LANGIDSTORE=1
LANGVALUE=ID ?????????
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=TR
LANGIDSTORE=1
LANGVALUE=Benzersiz tanitici
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=UK
LANGIDSTORE=1
LANGVALUE=?????????? ?????????????
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=ZH_CN
LANGIDSTORE=1
LANGVALUE=????
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=ZH_HK
LANGIDSTORE=1
LANGVALUE=?? ID
LANGKEY=#MX_MSKEYVALUE_DN
LANGCODE=ZH_TW
LANGIDSTORE=1
LANGVALUE=?? ID
Kind Regards,
Tobias

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    Server Name:
    ID, CUID:
    3806 ,  AWJiF9VQoMtJiEyRIjv0py4
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    Command Line Parameters 
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    Request Port:
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    Host Identifiers:
    Auto assign
    Hostname
    IP Address
    Hostname Value
    (IPv4)    (IPv6)
    Automatically start this server when the Server Intelligence Agent starts
    Use Configuration Template
    Services Manager
    Service Startup Timeout (seconds):
    Restore System Defaults
    Set Configuration Template
    TraceLog Service
    Use Configuration Template
    Log level:
    Unspecified
    None
    Low
    Medium
    High
    Restore System Defaults
    Set Configuration Template
    Data Services Job Launcher Service
    Use Configuration Template
    Configuration Parameters
    Log Level:
    NONE
    INFO
    FINER
    Restore System Defaults
    Set Configuration Template
    Data Services RFC Server Service
    This service has no configuration property.
    Data Services View Data Service
    Use Configuration Template
    View Data Service Configuration
    Service Name:
    Listener Port:
    JMXConnector Port:
    BatchSize (KB):
    Minimum Shared Service Providers:
    Maximum Shared Service Providers:
    Maximum Dedicated Service Providers:
    Recycle Threshold:
    Number of attempts to launch service provider:
    Maximum idle time for shared service provider (minutes):
    Log Level:
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    INFO
    FINER
    Restore System Defaults
    Set Configuration Template
    Data Quality Service
    This service has no configuration property.
    Data Services Metadata Browsing Service
    Use Configuration Template
    Metadata Browsing Service Configuration
    Service Name:
    Maximum Data Source Connections:
    Retry attempts to launch Service Provider:
    Stateful Connection Timeout (seconds):
    Stateless Connection Timeout (seconds):
    Recycle Threshold:
    Log Level:
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    INFO
    FINER
    Collect Connection Statistics
    Listener Port:
    JMXConnector Port:
    Restore System Defaults
    Set Configuration Template
    Cleansing Package Builder Auto-analysis Service
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    Information Steward Data Review Service
    Use Configuration Template
    Data Review Service configuration
    Log Level:
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    FINER
    FINE
    CONFIG
    INFO
    WARNING
    SEVERE
    Restore System Defaults
    Set Configuration Template
    Information Steward Metadata Search Service
    Use Configuration Template
    Search Service configuration
    Log Level:
    FINEST
    FINER
    FINE
    CONFIG
    INFO
    WARNING
    SEVERE
    Restore System Defaults
    Set Configuration Template
    Information Steward Metadata Integrator Service
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    Integrator Service configuration
    Log Level:
    FINEST
    FINER
    FINE
    CONFIG
    INFO
    WARNING
    SEVERE
    Restore System Defaults
    Set Configuration Template
    Information Steward Application Service
    Use Configuration Template
    Application Service configuration
    Log Level:
    FINEST
    FINER
    FINE
    CONFIG
    INFO
    WARNING
    SEVERE
    Restore System Defaults
    Set Configuration Template
    Data Cleansing Advisor Service
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    Information Steward Administrative Task Service
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    Task Services Configuration
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    FINEST
    FINER
    FINE
    CONFIG
    INFO
    WARNING
    SEVERE
    Restore System Defaults
    Set Configuration Template
    Cleansing Package Builder Publishing Service
    This service has no configuration property.
    Cleansing Package Builder Core Service
    This service has no configuration property.

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