ATV and Netflix

Apple TV will no longer run my Netflix. It says "An error occured loading this content. Try again later." I can run Netflix on my other computers and ATV will show everything else.

Apple has stated that the 1st model will no longer receiver any updates.
2nd gen is currently on 4.1 (4.2.1 firmware). The old one is not capable of this and is running an old version of OSX (vs ios, which is on the current model)

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Hulu plus, and netflix not working on Apple TV Please help

Hulu plus, netflix and itunes store wont open on my apple tv. I cheked the internet connection and apple tv says it is conceted to my wi-fi. The internet and hulu and netflix will all work on my other devices in my home but just keep getting can not access at this time messages from the Apple TV- We dont have cable so it is really bad that the apple tv stoped working can anyone help! please,

Power cycle the ATV and router.
If the issue persists, ensure that the the DNS settings on the ATV are set to automatic.
Also, if using a proxy or VPN to connect to the Internet, try bypassing.

HT1725 I rented an iTunes movie Prometheus on Sunday over AppleTV and it kep sottping after a minute or so and spinning trying to buffer. I tried everything same thing 5 times and then I gave up 5 minutes into the movie. My Apple TV and Netflix Movies

What am I doing wrong? I have hi-speed cable internet and N wireless WiFi.
AppleTV and Netflix movies and TV work great - not buffering at all???

There's an issue currently that a lot of us are experiencing in that we all get the error message "iTunes is currently unavailable; please try later"
It's an issue with Apple and we're awaiting an update re this
I've posted a topic in regards to this after having a long conversation with Apple support this morning and will be receiving a call from their tech team tomorrow to run through it further
As it stands iTunes cannot be accessed via ATV's and nor can it be streamed via AirPlay from iTunes to the ATV
However I can access all films/iCloud content via my Mac Mini with no issues!

Used Airplay and now no audio coming from Hulu and Netflix apps on Apple TV

I was watching a show on Hulu through Apple TV while looking at facebook on my iPhone. I'd forgotten to turn the Airplay off on my iphone and a friend's facebook video played on my tv. When it was over I tried to return to my Hulu show, but no audio was playing. I tried the Netflix app and no luck there either. I've turned both my phone and my apple TV off and on and nothing is working. It's definitely not a problem with my tv set. Can anyone help me fix this??

It's happened to me even when using airplay for a video that is not in FB. I reset ATV and it works once and then the audio disappears again. I'm considering using the ATV for a coaster.

ATV vs Netflix

OK...so assuming you use ATV to stream only, what are the basic differences between it and say Netflix streaming? Tech specs, etc...thanks.
i ask with regards to renting HD movies mostly....
Message was edited by: airguitar

For whatever it's worth, while so far you can only see 720p HD content on AppleTV and Netflix (via whatever hardware you choose to play/stream it's content with), if it's 1080p HD content you're looking for, there is hardware out there that can access a service called "Vudu" (http://www.vudu.com) that offers 1080p HD movies right now. From what I've been told, you don't have to wait much after beginning the movie buffering to start watching the movie, which is a plus. Also, I believe the movies stream with 5.1 Dolby sound, if you have your speakers set up for that.
As a disclaimer, my information is based solely on the fact that I recently purchased an LG Blu-Ray player that I have hardwired to my internet connection that has built-in software on board that can access Netflix, Blockbuster on demand, and Vudu (as well as other things like Weather Channel online and Picasa). I have not purchased any movies for rent from Vudu, I have only watched a few "previews" available for the movies on Vudu. The previews played flawlessly and looked amazing (I played them on a 50" Pioneer Kuro). The selection seemed OK - most new movies, a decent selection of older and obscure movies. I have NO IDEA of how well a full movie would play, if there is any stuttering, how long you have to watch the movie before the rental period is over, etc.
Message was edited by: dleedo
Message was edited by: dleedo

HT204291 Airplay mirroring. Macbook 2012 retina display. Unable to see desktop on television, audio works perfectly. Both OS on ATV and Mac are running latest versions

Airplay mirroring.
Macbook 2012 retina display. Unable to see desktop on television, audio works perfectly. Both OS on ATV and Mac are running latest versions.
Firewall set correctly (allow incoming...)
When I click mirroring to turn it on, teh Apple TV screen goes blank (from its home setting)
Any help appreciated.

Hi!
I figured it out! It was a firewall issue.
I use Handsoff and I checked it before i wrote here. There was no "user defined rule" that denied the communication but when i changed to "All rules" the program displayed several rules regarding AppleTV and its IP.
So if anybody has the same problem make sure you see all rules of your firewall and get rid of the AppleTV related rules generated by the program itself. You dont need to update to the latest iOS on the AppleTV!
I hope that I can help some people with this info to fix the problem.

Upgraded to Yosemite. Videos on Amazon Prime and Netflix crash frequently.

First time participant. Recently bought a Macbook Pro (early 2011) with an i5 processor. Laptop is in EXCELLENT condition. Upgraded memory from 4 gigs RAM to 8 gigs. The RAM is Mac certified, but not purchased from Apple. Running Yosemite 10.10.2. This laptop belonged to my son so I know the history of it. He had no problems watching videos when he was running previous OS X, up through Mavericks. It seems that once he upgraded to Yosemite, all **** has broken loose.
I am having a terrible trying to watch videos on Amazon Prime and Netflix. Sometimes it just locks up, and the rainbow wheel spins. Sometimes everything crashes and gives a kernel panic message. Other times it shuts the video down, and says that the plugin (Silverlight and Flash, both) have failed. The most worrisome is the kernel panic shutdown. I have tried everything, including:
Perused just about every discussion of same of similar problems on Google/Bing.
Re-setting the cable modem and wifi router.
Deleted Flash and Silverlight and reloaded fresh copies.
Adjusted settings in Netflix to the lowest quality and tried both Silverlight and Flash on Amazon Prime.
Tried three browsers, Safari, Chrome, and Firefox.
Adjusted the settings in all three browsers to try and optimize watching videos.
Started up in safe mode to see if the problems clear.
Pulled the RAM upgrades and put in the original 4 gig sticks.
Signed out from the owner account and signed in as Guest.
Called Apple customer care and spent over two hours on the phone, only for the supervisor - yup, supervisor! - to tell me he was stumped and would have to kick it up to the technical folks. Still haven't heard back from them.
After all these attempts to fix the problems, and then trying each "fix" individually, it is still virtually impossible to watch videos on Amazon Prime and Netflix without some type of crash part way through the video. None of these things happen on YouTube, by the way, or any other video sites I have tried. The only thing I haven't tried is starting all over again with a fresh install of Yosemite and all of its components. Really don't want to do that because I am afraid of losing the Microsoft Office 2010 Pro I have loaded. Paid a lot of money for a one-time use license.
Please, does anyone have a suggestion I haven't tried? I'm to the point of sacrificing chickens and invoking the spirit of Steven Jobs! Look forward to hearing some ideas.

Direct from Microsoft is the only safe place to get Silverlight http://www.microsoft.com/silverlight/

Purchased movie on ATV and it will not transfer to iTunes computer

A few days ago I purchased "The Blind Side" on my ATV. Watched it no problems. Recently I did however notice that my itunes was downloading the extras content. When I went to look for the movie in the library the only thing there was the extras. I looked on the ATV and the movie is still there. It is only listed on the ATV and not my iTunes computer.
After looking closer I discovered that several shows that I have subscriptions too were also ONLY on my ATV and were not transferring over to my iTunes library. Currently there are now 5 episodes of 2 TV shows on my ATV that are not in my iTunes library. I have tried to sync the ATV on several occasions. I have cycled the power on and off on all machines. Reconnected it to the router and more.
I am concerned about trying other options as I do not want the content to be erased from my ATV. Are there any recommendations?

The same thing has happened to me. I am making purchases only via itunes until this issue is resolved. I had to contact Apple Support to have them "reset" the downloads so I could download them directly into itunes. Please submit a feedback report to Apple so their engineers will become aware of this issue and fix it.

I am using ethernet and am using a Linksys SE1500 5- port fast etherner switch, i cant seem to sign in on the apple for anything although I have accounts set up in itunes/apple and netflix . Any suggestions PLEASE have spent 3 hours argh. thanks

I am using ethernet and am using a Linksys SE1500 5- port fast etherner switch, i cant seem to sign in on the apple for anything although I have accounts set up in itunes/apple and netflix . Any suggestions PLEASE have spent 3 hours trying everything I can think of. Any help will be appreciated!
I have a linksys router but it isn't strong enough to get to this computer, so we are using ethernet.
Thank you
Colleen

Welcome to the Apple Community.
Are you getting any messages about date and time.
Have you tried restarting the Apple TV by removing ALL the cables for 30 seconds.
Are you connected to the network correctly.

IOS 7.0.3 did not fix the mirroring issue with ATVs and AirServer. Anyone have an idea what needs to be done?

iOS 7.0.3 did not fix the mirroring issue with ATVs and AirServer. Anyone have an idea what needs to be done? The only solution we have found is to reboot the iPad. We don't have the option of restarting the wireless as so many people are on and it would further disrupt classes.

iOS 7.0.3 did not fix the mirroring issue with ATVs and AirServer. Anyone have an idea what needs to be done? The only solution we have found is to reboot the iPad. We don't have the option of restarting the wireless as so many people are on and it would further disrupt classes.

Storing video on Time capsule and ATV and not on computer

I would like to build my video library and not store it on my IMAC 24 When I back it up and delete it I also loose it from ATV Then I have to restore to watch it Is there any way around this So much storage on the ATV and Time Capsule Why use the computer memory

I previously had my iTunes library on a network drive but moved to it an external drive connected directly to my iMac because streaming and file downloads were slower on the network drive due to the iTune's content management scheme. The short answer is, it will work regardless of whether or not you keep your library on your Time Capsule, your iMac or an external drive.

Can't seen Faces on iPhoto, but can on ATV and iPod Touch!

So, this is very odd. I recently upgraded my Apple TV to the v3.0 software, and synced Faces across. It looks very similar to iPhoto (same cork board, for example), though I don't think the ATV has the actual Faces tech (no focussing on the face during Ken Burns slide shows, for instance).
This inspired me to update my Faces in iPhoto. But, horror of horrors, the Faces feature seemed back at 'Factory Default' -- i.e. 'click here to start adding faces'. I didn't, just in case I wiped the Faces library that is clearly still there (otherwise no sync with my ATV and iPod).
Has anyone any ideas on how to get iPhoto to recognise my Faces library again?
Cheers,
Richy

Welcome to the Apple Discussions.
I want to be able to name the face, but not have the friend's face show up on my corkboard.
Not possible I'm afraid.
I can reject the faces that do not belong to my children, but the other children's faces keep popping up all the time,
Try zooming into the pic.
Regards
TD

E1500 wireless router having problems streaming video and netflix

We got a new E1500 router 2 nights ago. The internet works fine, but it has big trouble streaming videos and Netflix, those types of things. I have changed my MTU setting and all the settings suggested in the "Guide Me" section. My drivers are up to date on my router and on my pc. It just started happening with this router. We had a Netgear before and we have no problems streaming at all. I have rebooted and reset the router and cable modem.
Does anyone else have some suggestions I can try?
Thanks,
Debbie

The concern that you have is for both wired and wireless or just for the wireless? If it is for wireless then try these troubleshooting steps:
A] With the help of Cisco Connect Software (if at all you have installed the router with the help of this software)
1] Open the software and go to the option which says "Router Settings"
2] Then click on the option which says "Advanced Settings" which will take you to the router's configuration page.
3] Then go to the Wireless tab, change Channel width to 20 MHz only and change the Channel to 6, 9, 11...Save the settings..
B] If you haven't installed Cisco Connect then you can log on to the router's user interface using it's default IP address in the browser which is 192.168.1.1 and type in 'admin' as the password leaving the username field blank. This will take you to the router's web interface and then follow steps as mentioned above to make the changes.
Then check the status of streaming video and netflix.

Got new ATV and all set up. It keeps loosing connection with iTunes on laptop and have tried everything suggested in set up guide. It works fine for a while then the iTunes account vanishes from 'computer' menu TV screen. Full Wifi signal on both devices

Got new ATV and all set up. It keeps loosing connection with iTunes on laptop and have tried everything suggested in set up guide. It works fine for a while then the iTunes account vanishes from 'computer' menu TV screen. Full Wifi signal on both devices so can't think what could be causing it to happen. Any suggestions please?

Sorry, I updated another thread I was a part of but didn't update my own thread.....ughhh!
I updated all of my ATV 2's and 3's to the latest firmware when it was released and have been problem free since. I do believe the major issue of not being able to connect after a period of inactivity has been corrected with the latest ATV firmware.
I can look at my network connection table using "netstat -an" in a CMD window and I do not see the massive number of connections I saw before the update.
Here is a link to the other thread I was referring to above:
https://discussions.apple.com/message/19952545#19952545
Have you applied the latest firmware updates to your ATV 3's?

2010 ATV and Wireless Router Combinations that Work/Don't Work

I am interested in seeing what configurations seem to work out there (as I am considering replacing my router but am worried that I will still have issues).
Here goes
Symptom: Drops wireless connection/loss of wireless settings
Config: 2010 ATV (x2), Linksys WRT160N, iMac 2009, latest iTunes

Had the same issue with my new Netgear WNDR3700. Seems like my ATV or the Netgear would go to sleep and then I would have to wait over half a minute for the ATV to reconnect and sometimes it would lose the connection password or would not reconnect to the ATV or other devices unless I power cycled the router.
I've since switched to the new Airport Extreme Base Station and everything is working perfectly (so far) including my new ATV2. Connection stays live or at least reconnects instantly when the ATV2 wakes up and the AEBS even wakes up my Lexmark wireless printer for print jobs which the old router wouldn't do. Cheers!
P.S. The AEBS does not have a browser accessible interface and you have to use the airport tools included on your iMac to set it up. Hasn't been an issue so far. Anything this router lacks is easily offset by the fact that it just works which is a nice change from my previous routers. I also keep all my high speed N stuff including ATV and ATV2 locked on the 5ghz radio and let the slower stuff share the 2.4ghz radio. AEBS is simultaneous dual band. Rename the SSID's to different I.D.'s and then you can force your device to connect to one radio or the other.
James

ATV and Netflix

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