ATV can't connect to ITunes

Trying to rent movie, enter my Apple ITunes password, then says it can't connect.

I have no solution for you but I recommend you send feedback direct to Apple as this is a user to user forum that AppleTV techs/developers may or may not read. The moderators monitor posts but I don't think things necessarily get relayed back to the development teams.
http://www.apple.com/feedback/appletv.html
I fully understand your frustration, and personally think it's a ludicrous thing to happen, and there have been several reports of this recently.

Similar Messages

  • ATV can't connect to the server

    I was watching the 3rd episode of a purchased tv show and one the 3rd episode is abruptly stopped the image but the sound kept going. I stopped and tried to restart from where it left off but then I got a prompt "ATV can't connect to iTunes store" that was last night. I tried again tonight and the same. When tried to check connections the bars were all up. Tried to check speed and got the prompt ATV can't connect to sever.
    What should I do?

    Try restarting the Apple TV by removing ALL the cables for 30 seconds, or resetting it using the reset option under general from the settings menu. You might also try restarting your router.

  • Apple TV keeps saying it can't connect with itunes store. Help?

    Been trying to pull up purchased season of Breaking Bad. Got thru some episodes but now it's saying it can't connect with itunes store.  Everything's updated and all other features of ATV work fine.

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  • My AppleTV can't connect to iTunes

    My AppleTV can't connect to iTunes
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    Are you trying to connect to the iTunes Music store or your local copy of iTunes?  Have you upgraded to the latest version of firmware on ATV?

  • My new iPhone 4S can't connect to iTunes, App Store or iBooks via Wi-Fi. Works with 3G network. How to fix this?

    My new iPhone 4S (week old) can't connect to iTunes, App Store or iBooks via Wi-Fi (and some other apps e.g. Hollister – but most of the other apps like Safari or ebay work fine). There is no problem with those apps loading via 3G network. When I turn off the wi-fi, it runs over 3G and i can access App store without any problem. When i turn off the 3G network and turn the Wi-Fi on, those apps like App Store won't work, other apps work fine. When i turn on both Wi-Fi and 3G, the App store (and so on) is also not working, other apps are.
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    I tried turning it off, hard reset and deleting my iPhone several time (even without back up). Nothing worked since then.
    Does anyone have any idea how to fix this?
    I would really appreciate ANY help. This porblem is driving me crazy!

    I am also having the same issue. Please help!

  • I have an iPhone 4S I can not connect to iTunes to update apps?

    I have an iPhone 4S I can not connect to iTunes to update apps

    I have this issue, too. It seems that nobody has come up with a solution. My wife's ipad2 works fine. I have an iPad 1

  • I can not connect to iTunes on my pad or phone. No error message just says I can't connect. Can anyone help. I have tried turning it off and both are fully up to date

    I Got an iPad air 2 yesterday and had no problems downloading apps. The pad has been synced to my phone. Today I am unable to download apps on either devise  Tried logging out of iTunes on both but now can not connect to iTunes and do not receive an error code.

    Thank goodness it's not just me.   I also have tried everything from previous forums and nothing works. I logged out and cannot log back in.  Even changed password to no avail.  How can we find out if this is an Apple problem. 

  • My kids desabled my mini ipad after several tries to log in.  My computer that I used to sincronize it doesn't work anymore and i can't connected to itunes.. How can i restart it without the actual computer that I used before??

    My kids desabled my mini ipad after several tries to log in.  My computer that I used to sincronize it doesn't work anymore and i can't connected to itunes.. How can i restart it without the actual computer that I used before??

    You can use any computer but your data will be lost if you have no backup.

  • How can I connect my iTunes account with PayPal?

    How can I connect my iTunes account with PayPal?
    In the payment method page (I access it by iTunes for Mac) there's no PayPal button!
    PS: I live in Italy

    What do you mean by sync your iTunes account?

  • I forgot my passcode for the ipad and i can't connect to iTunes because it keeps giving me error message that i have to unlcok the ipad first... any advice on how to restore the ipad or unlock it?

    i forgot my passcode for the ipad and i can't connect to iTunes because it keeps giving me error message that i have to unlcok the ipad first... any advice on how to restore the ipad or unlock it?

    You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
    This will tell you how to restore
    http://support.apple.com/kb/HT1414
    You will probably need to use recovery mode
    http://support.apple.com/kb/ht4097

  • I can't connect to itunes ios 7. I bought a 15$ iTunes card now I can't use it. Help!

    Please help I can use safari and all but can't use iTunes I need to redeem this $15 gift card but every time I hit redeem and type in my password, it says "can't connect to iTunes Store" then the only option is to hit ok. Please help!

    Try a reset ...
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.

  • I'm stuck I've just been charged for the same purchase twice but when I go to report it, I get a message telling me that I can't connect to iTunes!;( I'm totally confused because I've done everything I could think of to try! Can u help

    Please can you help me, I'm stuck!
    It all start when I purchased some coins for the Facebook game bejewelled & it's gone down hill from there.
    First after putting my password I got a message telling me my purchase was unsuccessfull then was prompted to put my password in again which I did & a message flashed up for a second saying something about my purchase being successful but not downloaded but soon after my coins appeared so I didn't think much more of that. UNTIL I got emails showing my purchase, which would fine as nothing is free but I realised I had been invoice twice for the same purchase, so I panick think how can I can my money back, so I clicked on the report a problem highlight in blue & I'm transferred to iTunes, after a short while a message pops up telling me I can't connect to iTunes.
    I've tried lots of different ways to fix this but had no joy, I can't seem to get onto iTunes to get any suport either but it's still letting purchase stuff & look & purchase music & apps though iTunes, I've reset my device & also plug into my laptop, checked all my settings on the device etc:-
    I've ran out of ideas, CAN YOU HELP!;)
    Thanks

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:           
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • I can't read or download books all so says can't connect to iTunes

    I Can't read any book or download any new ones its also saying can't connect to iTunes please help

    Hi Mrstiddy,
    Welcome to the Support Communities!  If you are not able to connect to the iTunes Store to download iBooks, restart the device.  If the issue persists, try these additional steps:
    Can't connect to the iTunes Store - Apple Support
    http://support.apple.com/en-us/HT201400
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time. 
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update(iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    I hope this information helps ....
    - Judy

  • Ipod touch 1st generation says "can not connect to itunes store" when trying to get free apps.  we have a new computer and i downloaded the newest version of itunes...please help

    I bought my son a 1st generation Ipod touch off of Ebay.  We set it back to factory settings and downloaded the newest version of itunes.  Whenever he tries to download any apps it says "can not connect to itunes"  I have checked the wifi connection and that is working (he can get on safari) and we have the newest version of windows.  He was so excited to finally get his first Ipod and now cant do anything with it...please help

    Try  here:
    Can't connect to the iTunes Store
    What iOS is on the iPod (Setings>General>About>VERSION)?

  • At the moment I can use my apple Id on my iPod touch to connect to iCloud and IMessage and FaceTime but it doesn't work on App Store. Face to an error: can not connect to iTunes Store. What's wrong? My apple Id is working on my MacBook Pro as well.

    At the moment I can use my apple Id on my iPod touch to connect to iCloud and IMessage and FaceTime but it doesn't work on App Store & iTunes just on iPod  Face to an error: can not connect to iTunes Store. (Setting... itunes & app store)What's wrong? My apple Id is working on my MacBook Pro as well. And it was working on this iPod before resetting . Just after resetting I can not connect to App Store & iTunes and I can not instal any app even free apps

    Try
    Can't connect to the iTunes Store

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