ATV Gen 1 - Remote is working but the ATV isn't responding?

my remote for my ATV gen 01, is connecting with the ATV as the light responds on the front when i press a comand, but the ATV isnt responding and wont move accordingly though the menu...?? help..?

Your Apple TV may have become paired with another remote. Hold the remote close to and pointed at the Apple TV, hold down the menu and Rewind buttons together for 6 seconds or until you see a broken chain icon on screen.

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Windows 8 reset failed, my laptop seems to work but the performance isn't the same and refresh/reset isn't possible anymore

My problem started when I found a trojan (win32/skeeyah.B!plock) in my computer. Both Windows Defender and Malwarebytes detected it and claimed to remove it, but to be sure it was gone (I read online that it's hard to get rid of that one) I decided to perform a reset. I chose the deep reset option, it took about 5 hours to reach 92%, and then I got a message that the reset had failed. It gave me some options, and I chose to repair windows so I could keep using my machine. I had to set it all up again, like windows was really installed again. It seems to be working fine but it's a bit sluggish, and it bothers me that the reset failure might have left some broken files.
After testing it for a while, my only problem other than sluggishness was that I couldn't install google chrome ("Clickonce_bootstrap.exe - system error" was the message I got when the installation failed) but it bothered me enough to want to perform a refresh, to fix anything that might have been left broken. When I tried to do this, I got a message asking me if I trusted the source of the files that were attempting to perform changes on my computer, and listed my own hard drive as the source. I chose to trust it, and then I got a message telling me that the files needed to perform the refresh weren't in my computer, so I was prompted to insert the install disks. They didn't come with my laptop (Dell Inspiron), but I saved the installation files into a usb stick before doing the reset (Using Dell Recovery and Back Up), so I inserted the usb, and it told me that these weren't the right files. After that, my only option was "Cancel". Same thing happened for both refresh and reset.
Like I said, the computer seems to be functional, but I'm afraid the system might be unstable and crash on me randomly. Is there anything I can do?

Do not reinstall Windows 8, it is obsolete. Instead make installation media for Windows 8.1 with Update 1:
http://dellwindowsreinstallationguide.com/download-microsoft-windows-and-office/download-microsoft-windows/download-windows-8-1-retail-and-oem-iso/
The only problem is selecting the correct edition likely Windows 8.1 or Windows 8.1 Single Language.
Use DISKPART → CLEAN ALL:
http://dellwindowsreinstallationguide.com/cleaning-up-a-drive-format-vs-secure-wipe-ssd-and-hdd/
Then install Windows 8.1 with update 1 directly:
http://dellwindowsreinstallationguide.com/a-clean-install-of-windows/a-clean-install-of-windows-8-1/windows-8-1-installation/
You can install with a local account, then install the system drivers in the correct order:
http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-and-installing-dell-system-drivers-in-the-correct-order/driver-installation/
If you need help identifying variants provide hardware IDs:
http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-and-installing-dell-system-drivers-in-the-correct-order/checking-hardware-ids-in-the-device-manager/
After installation of the drivers you may then install Dell Backup and Recovery the latest version is here:
http://downloads.dell.com/FOLDER02909509M/1/Backup-and-Recovery_Application_64M9D_WN32_1.8.1.71_A00.EXE
This will create a new recovery partition on your system that is Windows 8.1 with Update 1. You may then switch for a Microsoft Account.

My Apple TV controller stopped working with my tv box. I changed battery. But the remote controller works in the store and it controles my iMac . What is the problem?

My Apple TV controller stopped working with my tv box. I changed battery. But the remote controller works in the store and it controles my iMac . What is the problem?

Hi Ron.
Your Apple TV may have become paired with another remote. Hold the remote close to and pointed at the Apple TV, hold down the menu and Rewind buttons together for 6 seconds or until you see a broken chain icon on screen.

I replaced the screen of my ipod touch 4 gen the screen is working but the touch is not working what do you think that i break please help

i just replaced the screen of my ipod touch 4 gen and is working but the touch is not working i took it to a placed call you break it i fix it they told that is was a part that they cant change is a board or something like please help me cant i found that part or is another part like the ribbon cable ?

Apple really does not repair your iPod except for battery replacments.They exchange your iPod for a refurbished on of the same model. For a 4G, the price is $99, $149, or $199 depending upon the capacity.
Apple - Support - iPod - Repair pricing
A third-party place like the following may be less expensive. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Regarding why, we are only users in this forum. You are not addressing Apple here.

Help! My iPod touch won't let me download any apps. A message keeps coming up saying "This Apple ID cannot be used for the iTunes store. Please enter another Apple ID" I changed my ID to see if that would work but the same message still comes up.

Help! My iPod touch won't let me download any apps. A message keeps coming up saying "This Apple ID cannot be used for the iTunes store. Please enter another Apple ID" I changed my ID to see if that would work but the same message still comes up.

Where are you physically located?
What country's Store are you using?
The two have to be the same and the payment method for your account also has to be associated (billing address, where iTunes gift card was purchased) with that country.
Has the ID(s) worked before for purchases for this country's store?

HT4628 My macbook pro doesn't connect to the Wi-Fi at home while my iPad connects to the same Wi-Fi. When I try connecting my macbook to my iPhone's personal hotspot, the internet works but the issue is connecting my macbook to the Wi-Fi. Please help!!

My macbook doesn't connect to the Wi-Fi at home while my iPad connects to the same Wi-Fi. When I try connecting my macbook to my iPhone's personal hotspot, the internet works but the issue is connecting my macbook to the Wi-Fi. Please help!!
I don't understand how to fix this and I don't seem to understand where the problem is coming from.

Let's try the simple approach first. Restart your router. Any change?

I have a MacBook Pro with Snow Leopard. After connecting my HP Photosmart D110 to it, the printer works but the scanner doesn't. The message is"The scan cannot be performed because another program has control of the HP imaging device". Can anyone help?

I have a MacBook Pro with Snow Leopard. After connecting my HP Photosmart D110 to it, the printer works but the scanner doesn't. The message is"The scan cannot be performed because another program has control of the HP imaging device". Can anyone help?

Found the answer on the HP site. It's the original software that works with this printer OS X 10.6!!
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en &cc=us&prodTypeId=18972&prodSeriesId=3558902&prodNameId=3562006&swEnvOID=219&swL ang=8&mode=2&taskId=135&swItem=ma-60835-3

I have a 2009 Macbook Pro with 1T hdd 8GB Ram and ran Maverick without problem...Yosemite installation has me completely frozen, nothing works but the spinning ball...I had to force shutdown last night, and haven't turned it on again...what do you ad

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Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
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2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
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3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
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5. Reinstall Yosemite from Scratch:
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
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I have an iphone 5 on contract with 3 but the speaker isn't working , I've spoken with my provider and they said I need to take it back to an apple store .is this correct ? Many thanks

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If you received you phone as part of the contract then surely from a legal pov your contract is with 3 not Apple unless you bought Applecare, if you bought your phone outright then put your 3 SIM into it then yes you'd have to visit an Apple store with your phone's purchase receipt.

I have a word document that I have put hyperlinks in and turned into a pdf. When I email and receiver opens in iPad the document is blank. When I do a file save as pdf the document appears and the hyperlinks work but the document has much of the content

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I recently had my iphone 4s screen repaired because the screen was cracked. It was all ok and then a few weeks later something strange happened. My touchscreen works, but the screen doesnt show, you can see the light in the background but no picture?

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The LCD Display connector has partially come loose from the logic board connector, and simply needs to be pressed back down into place. Or the front screen assembly is now faulty, and needs to be replaced again.

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Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank power On again in the normal way.] It is absolutely/appsolutely safe!

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Bring your phone and $199 to the Apple store for an out of warranty exchange of your phone. You clearly broke it when you dropped it.

My external Apple USB Keyboard letters doesn't work, but the numbers do. Why and how can I fix this issue?

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Hello there, IDuncan23.
The following Knowledge Base article has some great troubleshooting steps you can follow to work on resolving your keyboard issue:
One or more keys on the keyboard do not respond
http://support.apple.com/kb/ts1381
Thanks for reaching Apple Support Communities.
Cheers,
Pedro D.

I was told I need to remove the enterprise server account I have and need to add a new one for work but the IT person did not tell me how to do this. Can anyone help?

I was told I need to remove the enterprise server account I have and need to add a new one for work but the IT person did not tell me how to do this. Can anyone help?

Jennymbell, never fear help is here!
Have you tried contacting your IT department for assistance? You can visit http://bit.ly/QECbGh for steps on how to enterprise activation.
Keep me posted if you need further assistance.
John B
Follow us on Twitter @VZWSupport

ATV Gen 1 - Remote is working but the ATV isn't responding?

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