ATV gone from devices in iTunes

Okay, when the thing works I love it so let me put that out there. I spent the afternoon listening to music streaming from my iMac and everything was fine until I stopped to watch television. While I was doing that the screensaver activated and when I went back to listen to music there was nothing in shared music (or shared movies or shared photos). The ATV is gone from the devices and I've tried everything to get it back and nothing works. I thought it might be my network but I rented a movie and after 5 minutes it was good to go so its not that. I deleted the old listing and tried adding a shared iTunes library and also tried connecting to iTunes. Both of these generate a code to connect but that's a useless proposition without ATV showing up in devices. Like I said, I like this a lot but if there's no way to either keep ATV in the devices or refresh iTunes to get it back it's pretty much useless to me. I want it to be simple and I want it to work when I want to use it and that seems to be a problem for the ATV for some reason.

I'm also having this problem - it started when I updated iTunes to 7.6.1. Nothing I've done has brought the ATV back under devices... steps I've tried include:
1. Reboot Mac
2. Restart ATV
3. Shutdown & Unplug both Mac & ATV
4. Restart router
5. Restart ethernet switch
6. Trash iTunes preferences
7. Reinstall iTunes (7.6.1 - ironically, supposed to improve compatibility with ATV 2.0)
8. Factory restore ATV (to v 1.0)
9. Updating software on ATV to 2.0
The firewall on the Mac is off, the ATV can access the Internet, iTunes sharing from the Mac to other iTunes works, and no other Mac can see the ATV.
The only thing that's changed is iTunes was updated to 7.6.1... I guess I'll either have to downgrade to 7.6, or wait for 7.6.2.

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ATV missing from Devices list: a slight variation

My aTV shows up in my iTunes Devices list ONLY when I tell the aTV to set up a new connection. The connection is always successful, and then the aTV vanishes from Devices, never to be seen again. I can successfully stream music, can view movie trailers over the internet with no problems, but I can't sync ANYTHING, particularly photos, because there's nothing in Devices. Also, every day, to start streaming music, I have to go to aTV menu, change source to aTV, then change source BACK to my PC, before it can find anything.
Setup: XP media center edition, everything is WIRED, Linksys router, both aTV and PC are connected to the same NetGear switch. I've made sure ports are enabled in firewall, but same behavior if firewall is completely off.
Any suggestions? (having read a lot of similar posts, I am NOT willing to dissasemble my phone, put it in a bag, tie a string around it, swing it around my head, and scream like a chicken)

My aTV shows up in my iTunes Devices list ONLY when I
tell the aTV to set up a new connection. The
connection is always successful, and then the aTV
vanishes from Devices, never to be seen again. I can
successfully stream music, can view movie trailers
over the internet with no problems, but I can't sync
ANYTHING, particularly photos, because there's
nothing in Devices. Also, every day, to start
streaming music, I have to go to aTV menu, change
source to aTV, then change source BACK to my PC,
before it can find anything.
Setup: XP media center edition, everything is WIRED,
Linksys router, both aTV and PC are connected to the
same NetGear switch. I've made sure ports are enabled
in firewall, but same behavior if firewall is
completely off.
Any suggestions? (having read a lot of similar posts,
I am NOT willing to dissasemble my phone, put it in a
bag, tie a string around it, swing it around my head,
and scream like a chicken)
yes I have the ExACT sae problem..bought the TV 2 days ago:
• cnnot see tv is itunes device list at all
• only see it when I disconnect and solicit a connection from tv/sources? ,,,
• can't see how to access my iPHOTO library
all else is very good.
will keep monitoring this thread.
G5 QUAD 8GB ram w/3.5TB + 2 x 15in MBPCore Mac OS X (10.4.9)

Finally got it to sync and then poof, ATV gone from iTunes

Got the network and firewall all set correct, finally recognized the device, actually had music playing. Went into iTunes, selected ATV, went to the movies tab to change setting and poof, no more ATV no more music, nothing. Have all latest software on ATV and my MAC including iTUNES and OS
What the heck is going on? This should just work

Tried all of the above. Every time I want to see the device in the iTunes menu I have to go through the network set up all over again. Interestingly enough, it is when I use my range extender (linksys). If I do not use it, seems to work fine. But per exhaustive testing and a long support chat, the extender works OK. BTW, one of my other MACs actually needs the range extender to connect wirelessly and it works just fine when it is on. Something strange about the AppleTV unit. At least the way it works.
Now set for hard IP address, does not matter either way.
Intego Netbarrier and the firewall on the Gateway are OFF
Permissions and UTP TCP settings are loaded.

Removed mac from devices in itunes in the cloud (get it back?)

in my acct. in the itunes store i accidentally removed my mac from "manage devices", under itunes in the cloud. my iphone is still listed. for the life of me i cant figure out how to add my mac back. i can't seem to find anything to give me a clear and easy answer. any help would be appreciated, thank you.

As long as your Mac is authorized for the Apple ID (in Store>Authorize This Computer), I believe all you would need to do is either:
Download a previous purchase for the ID in iTunes
Subscribe to iTunes Match using the ID; or
Sign into the iTunes store with the ID, then enable Automatic Downloads in iTunes>Preferences>Store
Any of these should automatically add your Mac to the list of devices that are authorized to download from iTunes in the Cloud. The only restriction would be if you were trying to change IDs and it had been less than 90 days since it was first associated with the ID (i.e., there is a 90-day wait period before you can switch IDs: see http://support.apple.com/kb/HT4627).

How can I remove an iPhone from Devices in iTunes

My wifes iPhone4 used to be synched with my Macbook under a separate user login.
She now has her own Macbook and has synched with that and it all works fine.
However, her iphone still shows up in my Devices on itunes on my macbook (finding over WIFI).
Is it possible to stop this happening?

Hello Roger,
Thank you for providing the details of the issue you are experiencing with your wife's iPhone appearing under Devices in iTunes. It sounds like you will need to disable Wi-Fi syncing in iTunes.
You can disable Wi-Fi syncing by unchecking the "Sync with this [device] over Wi-Fi" box in the Summary tab and clicking Apply in iTunes:
iOS: Syncing your data with iTunes
http://support.apple.com/kb/ht1386
Thank you for using Apple Support Communities.
Best,
Sheila M.

How to remove from devices for itunes

How do I remove old devices so that I can access itunes from a new device?

kosinar wrote:
I am having hard time ti find the way to remove 2 old iPhones from the list of my devices in Find my iPhone application for iPad. I tried to do it from my Mac in Mobile Me account but I do not see any options that will let me do it. I am sure it is there but I can not find it. Will appreciate advice.
In the upper right of the panel that opens offering you the options of displaying a message or playing a sound, remote wipe, remote lock... is a link to remove the device. The link is only present when a location for the device cannot be determined.
Message was edited by: crh24

Removing apps from devices in itunes

Hi all, first time and hopefully last time blogger but if IT’S BROKEN I’ll be back. I have 3 IOS devices (iphone 5, ipads 2 & 3) all have been updated to the
latest IOS software. These devices are synced with a PC which has the latest itunes software. I can’t remove any apps through itunes for any of the devices
(e.g. sync with itunes then highlight the apps in the app screen but it won’t change to “will remove”).
Does anyone know why apple breaks (it’s broken) these interfacing software issues. Why change things to be difficult , aren’t these software
updates meant to be improvements not hassles

Until a couple of days ago, I had never seen this in iTunes. This is not exactly what you are talking about but it is somewhat related. I found this to be very odd. The long and short of it is that I could delete apps from my iTunes library, then sync my iPad with iTunes - and even though the apps were no longer in the apps list when the iPad was connected to my Mac, with iTunes running and with the iPad selected under devices - they were not removed when I synced.
Take a look.
How do i prevent removed apps from syncing when connecting to iTunes

Why isn't there any view options when playing music from devices in itunes?

I prefer to play all my music directly from my Ipod, but the truth is, itunes is useless on manually managing the content of large external devices, and the only major reason for this, as I see it, is the list-view only option.
I don't get why they've left out the grid view option. It would be so much qicker to pace through the ipod library to find what you're looking for, and it would look much cleaner. Considering how the ipod classic lacks any editing features, it would be nice to atleast have a more organized view when it's docked!
For the record I have started using Winamp again, as it feature much more options, but on the downside, it's much trickier to manage ipod playlists in winamp. So I rather wish apple would just open up the grid function, and hopefully the coverflow feature, for devices as well. I Can't believe why so few complain about this. It *****!!

If there are music tracks in the Music app but your can't hear them, then make sure that you haven't set the volume limit for the app at the minimum : Settings > Music > Volume Limit

GONE FROM DEVICE NOT CONFIGURED TO BROKEN MACHINE. PLEASE HELP!

HELP!!!!!!!!! PLEASE!!!!!!!!!!!!!
I read a post in response to a query from someone who I had similar issues to and copied these items;
/System/Library/Extension.kextcache
and
/System/Library/Caches/com.apple.kernalcaches/
to my desktop, removed them from their folders and restarted. Well, tried to restart.
The grey screen came up with the spinning gear and apple logo, then black text over laying that saying something about a stack error. I can't start my machine at all, not even from the OSx disk. It gets to Preparing Installation and keeps on spinning!
If any one can help I'd be eternally grateful. I can't believe this has happened!
Cheers
Kirstin

You would have to boot in single-user mode, mount the filesystem and copy the files back into the extensions fiolder. I'm not going to type the whole procedure out here but some Googling will get you the exact instructions.
If you have your OSX installer disk "System Restore" might fix it. If not, there is a Terminal application on the Installer disk that would be easier to use than Single-user mode.
In any case, you are really dealing with one file since the cached file is probably irrelevant.

How do I move songs from device to iTunes match?

I've just subscribed to iTunes match (to free up space on my iPhone). Only some of the songs have the cloud symbol next to them. How do I move all songs to the cloud?

Your music needs to be in your iTunes library on your computer. Read this tip https://discussions.apple.com/docs/DOC-3991
JIm

Apple tv not showing up in devices on itunes. Content gone from the apple tv and I'm not sure how to sync.

Apple tv not showing up in devices on itunes. Content gone from the apple tv and I'm not sure how to sync.

Welcome to the Apple Community.
Re-pair your library with iTunes.
Settings/computers, disconnect your library, then remove the Apple TV from iTunes prefs if necessary.
Then settings/computers/connect to iTunes.

How I Solved the Problem of ATV Disappearing from the iTunes Devices List..

When I purchased the ATV early this week, it was running fine until I tried to change some settings i.e. making my macbook sync to an external HDD.
That's when the problem starts... I cannot see my ATV in the iTunes device list anymore!
Tried all the various tips in the forum but to no avail.
The weird thing is... if I set the connection like this..
Macbook --- Time Capsule --- ATV (Failed to see ATV in list)
Macbook --- ATV via Ethernet Cable (OK but problem of firewall error etc)
Macbook --- Time Capsule (connect with Ethernet) --- ATV (Sometimes ok but have firewall problem)
I can "see" that the ATV connects to the Time Capsule with no problem.
However, when I tried to "ping", I found out that my Macbook cannot ping the ATV thru the Time capsule even though I can "ping" other computers connected to the TC. In this case, the ATV got the IP address via DHCP.
The moment I changed to "Manual" IP settings, I can PING!!
That's when iTunes can list back the ATV in the devices list!!
Hope this helps for you guys.

That info has already been posted in the other threads. Tried it previously and still didn't work

ATV Not Showing Up in iTunes Devices

Well, I've read other postings, tried things and no joy. After either upgrading to ATV 2.1 and iTunes 7.7, the two quit talking. I've confirmed the ATV connects fine with the network, I can ping the thing from my computer and it responds (no conflicting IP addresses), the "look for appletvs' checkbox is checked, I've done the power down trick and reinstalled iTunes fresh, and have gone to add the computer library to get the pin number (except there's no place to enter it when I get into iTunes.)
So, everythings been working pretty much perfectly for a year and now nothing. What the heck is up?

Well, after trying all the suggestions I've found on this forum, I decided to exercise my apple care plan and called tech support. I confirmed all my troubleshooting efforts with them and that I still had no ATV in my devices list. What they finally had me do was to restore factory settings and then update my ATV software one update at a time. Once I restored, my ATV immediately showed up in the devices list. I updated once (2.1) and had to tweak my firewall slightly, then it showed up again.
However, that was the last update it would let me do. The ATV had problems after updating to 2.6, so apparently they have pulled either that update or set it so mine wouldn't go any higher than 2.1. But, all's fine in ATV world again.

ATV not showing in the iTunes device list? Check your HTTP proxy config

Seems like many people are having trouble getting their ATV to show up in the iTunes Devices list. Here's my situation, and the root cause:
1. I have a small network at home consisting of one LAN with a number of computers, and a gateway router that provides DHCP, DNS and HTTP (web) proxy services
2. I found that my ATV would display in the Devices list only when the ATV and at least one Mac were isolated from the rest of my network; when I connected them back to the rest of the LAN the ATV disappeared from the Devices list (in the simplest case this isolation was a crossover cable between the Mac and ATV)
3. when connected to the whole LAN, the ATV could successfully contact the iTunes Store (trailers, etc) but would not show up in the Devices list
4. I could ping the ATV from the Mac running iTunes every time (i.e. I did not have a basic connectivity problem; e.g. "ping appletv.local." always worked)
5. I started with my ATV on v1.1, when I upgraded to 2.0 and turned on the the iTunes' "Look for remote speakers connected with AirTunes" option ATV always appeared in the speaker list (i.e. even when it wasn't in the Devices list)
I had gone through the Apple troubleshooting guides, with no change.
After a lot of elimination I discovered that my problem was with my web proxy settings: my Macs were configured to use my gateway router for HTTP, and it seems that iTunes connects back to the Apple TV via HTTP - these requests were sent to the proxy and rejected (as they were for an address on the inside LAN; this is the way my proxy was configured).
I fixed the problem by using a PAC file specifying my LAN as "DIRECT" (e.g. below). An alternative would have been to configure my proxy to allow connections from the LAN back into the LAN (but be careful about allowing access from elsewhere, e.g. the Internet).
Here's my PAC file: my LAN is in the 10.0.0.0/8 address space, domain *.home.lan. (iTunes seems to contact the AppleTV via it's IP address, e.g. http://10.0.0.169:3689/ript/fp-setup?fairPlayID=4a5...):
function FindProxyForURL(url, host)
// simple hostname
if (dnsDomainLevels(host) == 0) {return "DIRECT";}
// match Host against local domains (w/ optional :port)
var dom = /(127\.\d.d+.d+|.local.?|10.d+.d+.d+|.home.lan.?)(:d)?/;
if(dom.test(host)) { return "DIRECT"; }
// All other requests go through port 8080 of proxy
// should that fail to respond, go directly to the WWW:
return "PROXY proxy.home.lan:8080; DIRECT";
The reason the ATV was successfully appearing in the Devices list when it and a Mac were isolated from the rest of the LAN was that the Mac was unable to reach the proxy, and falling back to the 'DIRECT' connection.
Note: if you don't have basic connectivity, e.g. if ping appletv.local. doesn't work, then the above is almost certainly not your problem.
Ben
Message was edited by: af3556

Hi There,
I have the exact same issue going on that this person described in this thread, but with the EXCEPTION in my case being that, after I have plugged my device into my laptop and uplugged it (about 10 consecutive times), my iTunes FINALLY recognizes my iPod Touch.
This is extremely frustrating to have to go through this scenerio each and every single time I want to synch and charge my Touch. Is there any way to correct it, so that the device would be recognized immediately when I first plug it in? It used to work this way (prior to the v.10 update, most likely).
Thanks!

I was trying to download my itunes to my iphone and did a restore by mistake. Now all my contacts, pictures etc are gone from april to now. How can I revert my iphone back to the way it was

I was trying to download my itunes to my iphone and did a restore by mistake. Now all my contacts, pictures etc are gone from april to now. How can I revert my iphone back to the way it was

- You do have iTunes version 11 on the computer, right. Saying the latest is not sufficient.
- Have you tried everthing here:
iOS: Device not recognized in iTunes for Windows
- You should
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Your library/media will not be affected.
- Does the iPod charge?

ATV gone from devices in iTunes

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