ATV Movie rental...no sound on for 1 movie.

HI all,
I rented my 2nd movie via ATV last night and could get no sound at all from it. The 1st movie I rented last week was just fine, and any other content (previews, music, podcasts etc) was also fine so this was definitely just the individual movie, nothing else.
The only difference between this movie and the last one I rented was that this one was HD and the first one was SD, but that may not be the problem.
Has anyone else seen this issue? I am going to call Apple today to try to get the $4.99 back but I thought I would ask.
Cheers
Rixta

Similar situation for me - I rented my first movie last week on one Apple TV, and everything was fine. I rented a second film last night on a different Apple TV, and no audio for the movie (all other ATV audio - system sounds, preview, clips, YouTube - are fine)
Both were HD rentals. Both were connected via HDMI. When I tried an optical connection on the trouble film/ATV, I did get movie sound, but it was unlistenable - a very bizarre channel phase/reverbed sound.
I tried all of Apple HDMI KBase HDMI audio suggestions, to no avail - and the fact that all other audio on the unit played fine makes me think its an encoding issue on the film. The problem existed whether I connected the ATV to the display directly, or via an HDMI-compatible AV receiver

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