ATV not appearing in i-Tunes (again)

I've just bought a 160Gb ATV and cannot - after 2 weeks of trying - get i-Tunes to recognise it. I've downloaded everything relating to latest ATV software, bonjour, i-Tunes and Vista 64 compatibility, but still no ATV joy. I can download from i-Tunes on my laptop and ATV; they just won't talk to each other. I've followed the ATV help guides and read through dozens of threads on this site, again no improvement; although, i haven't seen any exact combination of my circumstances. Before I have an ATV sized hole in the window, does anybody have any suggestions?

Make sure the cord is plugged in on the way and the cord is not broken or damaged! also make sure you have latest update of itunes

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